What evidence can you share that demonstrates the impact of the engagement?
AIST Global excellently captured our vision for the website. While I’m unable to disclose our exact increase in statistics, we’ve definitely achieved our goal. It’s now beautiful and fully-functional. We were successful in making its user journey much more intuitive, which led to business growth.
The new site is easy to navigate and much more convenient to administrators, as well as to potential clients. As a result, our metrics have consistently grown since the new website’s launch.
How did AIST Global perform from a project management standpoint?
AIST Global was responsive and quick to resolve any emerging issues with the website. They were also professional and helpful with all of our inquiries and concerns. Working with them has been a smooth, pleasant experience.
We communicated primarily through messengers, phone, and email. We also used Skype. They were flexible in using the method that felt most convenient to us at the time.
What did you find most impressive about them?
I think I can speak for our entire team when I say that it was very easy working with them, particularly due to their responsiveness and professionalism. We’ve kept them on board for more projects, and we look forward to continuing our relationship with AIST Global.
Are there any areas they could improve?
I can’t think of anything.
Do you have any advice for future clients of theirs?
We ran into a bottleneck due to the vagueness of our own requirements. The more clarity with which you describe the tasks, the better and more efficiently they’ll provide results. This is just general advice, not pertaining specifically to AIST Global.