Turn ideas into digital products
Air Designs is an award-winning web agency offering user experience design as well as custom software, mobile, and web development consulting services.
As a company that creates extraordinary experiences, we work with innovative brands such as Sutherland Global, Zetes, Honeywell and Trendo to bring bold digital ideas to life.
Our mission is to make the web a better place for everyone by creating experiences that matter.
headquarters
other locations
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Orland ParkChicago, IL 60462United States
Focus
Portfolio
Zetes, Sutherland Global, Honeywell
Sutherland: making the hiring and employment process easy
We delivered a streamlined interactive platform, an admin panel for managing the business processes along with a reporting system.
Implementing best-practices in User Experience Design, paired with analysis gathered in the discovery phase, the website was designed and developed to provide visitors with clear paths to conversion through organized content and extensive job search features, across all devices.
Users need to see job openings that best fit their criteria and potential job positions that are close to their expertise. We created a search experience with results that feature their chances. Doing so utilizes information that was gathered about the user and presents it to them in a way that is contextually relevant. This keeps expectations realistic and helps to showcase Sutherland as an employer that offer plenty of working opportunities for young and ambition people.
Lucky Bansko SPA & Relax: Seeking flexibility in an online book system
We helped Lucky Bansko assess key areas of the website with a conversion focused mind-set. We set out to transform the whole website and fully revamped the online booking system they had in place to accommodate multiple special offers, services and packages the hotel uses to personalize their offerings.
As a five-start hotel with a spa center, three restaurants and several activity programs, The team at Lucky Bansko was looking for a really flexible booking system that could offer not only rooms, but also different packages, add-ons services, promotions, etc.Our team of UX designers and developers made a robust system that could accommodate even an extremely complex marketing offering with many discounts and add-ons customizations.
The newly modern identity embraces the essence of lifestyle hospitality with fresh details that evoke the indulgence of full-service luxury staying/vacations. Through content strategy and user persona development, the AirDesigns team ensures the ideal user journey and higher rate of conversion. We helped Lucky Bansko increase conversions, average order value, and total sales with an excellent user experience.
Multistore: Expand Capabilities for Expanding Markets
Trendo is one of the largest fashion marketplaces in Bulgaria, with over 40 brands and 50000 products to shop for, ranging from clothing, shoes, accessories, home, and more.
The ChallengeThe company’s internal developers succeeded in building a positive web experience for users. Getting into new markets was a new way to reach more users, but it also posed a new challenge for Trendo, which lacked enough internal resources to upgrade the existing platform with multistore functionality.
The company needed to expand its development capabilities quickly while maintaining the culture of teamwork that was critical to customer engagement and its product’s success thus far.
So the AirDesign team was challenged to synchronize their work with the internal team, to quickly understand how the existing platform work and build the multistore on it.
The GoalThe multistore had to keep all the flexibility that was the foundation of the existing platform but expanding in a way that will make it easy for the website content manager to customize every brand/store if and when it is necessary.
The solutionIn three months, AirDesigns had a working version. The solution we offered was far beyond what Trendo had imagined. Through the new built-in functionality, they had the flexibility to use the same promotions for all brand stores or just for a particular store. They could have the same catalogs of goods across all stores, or stop products from displaying for a particular market. The product ordering in categories could vary from store to store, etc.
In other words, Trendo had full control over any aspect of the different stores which was their ultimate goal.
Social media and graphic design automation that is powerful and easy-to-use
Octo Labs sought to streamline social media management processes using technology that could automate many of the daunting tasks of running social media. Their vision was a software as a service (SaaS) platform offering a powerful suite of social media scheduling tools and graphic design automation.
We start by asking strategic questions and brainstorming alongside the Octo Labs’ team. Then we built several features that would differentiate the new platform from the other competitors on the market. We recognized the need for creating a tool that would conveniently coordinate all publishing activities on Social Media. Other social schedulers delete submitted posts once they’re posted – Octo Labs platform saves them forever to put them on autopilot.
The flexibility was the other missing piece in the puzzle. Competitor tools offer just a few options for scheduling and automation while DigitalOcto gives a huge range of possibilities from immediate publication, to schedule for a particular date and time, to scheduling multiple times at different time frames to using twice a year during a particular holiday like Easter or Christmas for example.
We worked with Octo Labs to create a web platform that allows individuals and businesses to schedule content for multiple social networks simultaneously and then to put these updates on autopilot so that they can be reused overtime automatically.
We also created a drag-and-drop graphic design tool with an extensive library of pre-made design templates that can be personalised with just a few clicks and then put in a queue for autopiloting distribution.
For visual posts, users just have to choose one of the thousands of pre-made templates to make their graphics and then move the image to the queue. Not only does this reduce the headaches of users, but it also significantly cuts down the time involved in running social media.
Reviews
the project
Drupal Dev for Hardware & Software Solutions Company
"The quality of work, the attention to detail, and the fact that they respected all deadlines is noteworthy."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the corporate digital marketing manager at Zetes. We provide hardware and software solutions for the supply chain industry
For what projects/services did your company hire Air Designs, and what were your goals?
Complete redesign of Zetes.com (congregation of multiple smaller sites per country into one big multilingual site)
How did you select Air Designs and what were the deciding factors?
I had worked with them in the past on another project called d-sight.com
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had defined our objectives very clearly from day one. Airdesign provided us with a precise schedule and stuck to it at all times. The project involved some java script development together with the usual Drupal development. We use heavy customization on the web site so the professional help was more than welcome.
How many people from the vendor's team worked with you, and what were their positions?
6 people in total. The owner and a couple of developers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Very satisfied with the final result. As a matter of fact we have continued our contract for monthly support.
Describe their project management style, including communication tools and timelines.
Flat and direct project management style. I was always able to speak with either the owner or the specific developer when needed. The entire communication process took place in Asana - the project management tool of our choice at the time.
What did you find most impressive or unique about this company?
The quality of work, the attention to detail (they translated a huge section of the web site in Hebrew) and the fact that they respected all deadlines is noteworthy.
Are there any areas for improvement or something they could have done differently?
Honestly, no. I was really happy with the project and the way it was managed.
the project
Website Revamp for Spa & Hotel
"They are extremely good at solving business problems and finding the right digital solutions."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am Sales & Marketing manager of Aparthotel Lucky Bansko SPA & Relax. Aparthotel Lucky Bansko SPA & Relax is a popular pick throughout the year with its interesting package deals tailored to the season, as well as the holidays and their duration.
For what projects/services did your company hire Air Designs, and what were your goals?
Our hotel website was outdated and had grown to a point where the amount of information presented overwhelmed users. Over the years, multiple fixes had left the website looking inconsistent. The booking system we had in place didn’t convert visitors into guests.
The goals of the project were:
- Complete redesign, with modern look and feel.
- Restructure the whole website so that the information can be easily discovered as a five-star hotel we have a spa center, three restaurants, and several activity programs as well as many different packages for accommodation.
- Creation of a flexible online booking system
- Increase conversions
- On-page and performance optimization
How did you select Air Designs and what were the deciding factors?
They were highly recommended by one of our business partners so we reached to them for an estimate. We collected a few proposals from different companies, but AirDesigns’ offer looked the most professional. They had plenty of previous experience and suggested some improvements that made a lot of sense. Also, we’ve got a recommendation from one of their old clients. This is how we eventually chose them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They offered us the following services:
- Digital Strategy
- UI/UX Design
- Front & Back-end Development
- Online Booking Management System
- Conversion Rate Optimization
- On-page optimization
- On-going support
They started the project with a digital strategy that took into account all the data we had collected over the years, analyzed the customer behavior and outline the areas that needed improvement. The design concept they suggested was clean and modern and reflected our brand. They made a lot of revisions on key pages until we reached the final version.
They fully revamped the online booking system to accommodate multiple special offers, services and packages we use to personalize our offerings. They created a next-generation booking engine - one that differentiates our website from our competitors by taking a customer-centric approach. When they launched the website, we hired a few companies to make a full audit of the website from UX, Security, Performance and SEO perspective, and the conclusions were impressive.
How many people from the vendor's team worked with you, and what were their positions?
They managed to assemble a great team that had the required knowledge and skills to accomplish the project in time and within budget. They had a project manager that was in constant contact with us, discussing every detail of the project. The rest of the team consisted of a team leader and 2 developers as well as a UX and UI designer.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
- The website is taking first results on Google SERP for a number of important keywords. A huge portion of the daily traffic is organic.
- Increased conversions, average order value, and total sales – they achieved 35% increase in conversion overall (web and mobile) and 20% increase in average order value.
- Excellent customer experience – we conduct UX audits every 6 months and we can see the real impact of everything that AirDesigns do for our website on an ongoing bases.
Describe their project management style, including communication tools and timelines.
We are very satisfied with the management of the project. The assigned project manager had a grasp on the scope of the project, the resources and personnel dedicated to the project, and the timelines. He communicated every step of the process with us. He was able to effectively manage unplanned tasks and issues while keeping the ball rolling on project goals and tasks in progress.
What did you find most impressive or unique about this company?
They are extremely good at solving business problems and finding the right digital solutions to those problems by fusing creativity, strategy, and innovation. They are relentless in their effort to improve every small detail and achieve the desired results with flexible solutions revolving around customer experience. They are like an extension to our team. They are a true partner we can discuss everything with. They can be reached at any time and always listen to what you’ve got to say.
Are there any areas for improvement or something they could have done differently?
We are completely satisfied with AirDesigns and would recommend them without any hesitation.
the project
Drupal Web Development for Car Sharing Platform
“We’ve continued to develop trust and efficiency in our working relationship over the 8 years we’ve been together.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder of a carpooling business.
What challenge were you trying to address with Air Designs?
We wanted to develop an online platform and needed a development partner to help build it.
What was the scope of their involvement?
Before working with Air Designs, our web presence basically consisted of a Drupal CMS. Their team helped us to improve things from there so that we were able to implement a more powerful search feature called Elasticsearch, as well as other add-ons that made the site more easily navigable, user-friendly, and compatible for SEO purposes.
What was the team composition?
We’ve had one main point of contact over the course of our work with them, but they have several other employees on the project behind the scenes.
How did you come to work with Air Designs?
I came across them in my research for agencies that could help develop our platform. We started out just working with a few of them, and their organization grew as ours did, so we were a really good fit for each other.
How much have you invested with them?
The total cost of our work with them has been around $28,000.
What is the status of this engagement?
The partnership started in December 2011 and is still ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Since nobody else has worked on the platform, I really have to give them credit for most of the success that I’ve been able to have so far. If I hadn’t been as satisfied as I was, I would have changed providers, but that never even crossed my mind. We’ve continued to develop trust and efficiency in our working relationship over the 8 years we’ve been together, so it is a great relationship at this point.
How did Air Designs perform from a project management standpoint?
Their project management is great, and they do a particularly excellent job of keeping track of progress on all of our projects. We typically communicate via phone calls and emails, which has worked very well.
It’s actually me that is sometimes late to provide information or decisions that we need to move forward, and they are good about reminding me of those things as well. I really have nothing to complain about.
What did you find most impressive about them?
Their team has an excellent understanding of the Drupal environment and how all of the modules and plug-ins can be leveraged to create seamless new features.
Are there any areas they could improve?
I have absolutely nothing negative to say about them.
Do you have any advice for potential customers?
Anyone could be successful with them, because there truly is no secret to the partnership. They are capable and understanding enough to be able to help anyone develop exactly what they are looking for.
the project
Web Development for Digital Birthday Card & Song Platform
"They discuss things properly and they give good suggestions."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of MMC Solutions Pvt Ltd.
What challenge were you trying to address with Air Designs?
I was looking for a web design and development company to help with a new startup I conceived.
What was the scope of their involvement?
They developed a digital birthday card and song platform where we sell personalized birthday songs. In addition, they designed and developed the web portal and took care of the backend. They also managed the SEO. They used WordPress for development. We started with 1,000 names and now we’re up to 7,000 names. There are 2-4 songs for each name. They built it from scratch—I only had the concept.
What is the team composition?
I don’t know how many people work on it. I was in contact with two heads of the company.
How did you come to work with Air Designs?
I found them through a bidding website. After I approached them, they impressed me with their work. They were really knowledgeable.
How much have you invested with them?
We spent $5,000-$10,000.
What is the status of this engagement?
We started working together in June 2015 and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The quality was good, which is why we continue to work with them. They’re responsive to every matter. Users have said they like the website and services. I get good traffic and it’s user-friendly.
How did Air Designs perform from a project management standpoint?
Project management is good. We communicate via Skype and email. The owners are always available on Skype. They discuss things properly and they give good suggestions.
What did you find most impressive about them?
They are technically sound.
Are there any areas they could improve?
I don’t have any issues with them. They provide good services.
Do you have any advice for potential customers?
It’s been six years and I haven’t faced any issues. Any companies working with them won’t have any issues either.
the project
Web Development for Logistics & Supply Chain
"Everything was really well-planned and organized."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the corporate digital marketing manager. In charge of the web site development and all web and digital related projects
For what projects/services did your company hire Air Designs, and what were your goals?
We needed to combine all small country web sites into one global multilingual web site.
How did you select Air Designs and what were the deciding factors?
I have worked with them in the past on a separate project so I had a pretty clear idea what I was looking for.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Drupal Java Script and some heavy customization on the servers, including the implementation of a dedicated caching server on site.
How many people from the vendor's team worked with you, and what were their positions?
In total six, the owner and some of the developers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Given the size of the project it actually went rather smooth. All deadlines were strictly respected and all quality standards were met.
Describe their project management style, including communication tools and timelines.
Flat management. I was able to communicate directly with the needed developer or the owner of the company when needed.
What did you find most impressive or unique about this company?
The quality of the work combined with a strict schedule. Everything was really well-planned and organized.
Are there any areas for improvement or something they could have done differently?
Not really. I am very happy
the project
Web Development for Decision-Making Software Company
"We were very happy with the quality of the deliverable as well as their availability after the implementation itself."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
D-Sight offers a Program/Project Portfolio management platform that allows to make tracking, reporting and also to get consolidated dashboards. The company has a strong focus on Portfolio Optimization (depending on strategic contributions, budgets, resources capacities, etc.)
For what projects/services did your company hire Air Designs?
Development of a new website from scratch
What were your goals for this project?
The goal was to set in place a new website for the company and a CMS with different profiles so that user can interact with the website depending on their roles
How did you select this vendor?
We made a shortlist of companies and selected the one that had the best fit with our requirements
Describe the project and the services they provided in detail.
- UX Design
- Setup of a dev environment for the website
- Implementation
- Maintenance
What was the team composition?
One web developer was involved
Can you share any information that demonstrates the impact that this project has had on your business?
This allowed us to grow traffic and to have a website answering our needs
How was project management arranged and how effective was it?
The communication with Air Designs was very smooth and efficient
What did you find most impressive about this company?
We were very happy with the quality of the deliverable as well as their availability after the implementation itself.
Air Designs the team was able to successfully create the website redesigned and were rehired for monthly support. The team's project management was flat and direct. They used various project management app to help with communication.