Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We have 40,000 monthly page views, across 14,000 sessions on the site. We can’t specifically attribute any sales to them, but, in terms of uptime, AIMDek has helped a lot by maintaining our servers. They don’t have any specific tasks, but, once we need them, they will be there to help.
How did AIMDek perform from a project management standpoint?
Their performance is good. The team is responsible and they know what they’re doing. We’re using Agile methodology, specifically Scrum, and usually have a daily call which can last anywhere from 10 to 20 minutes, depending on the case. If we need to have additional contact through the day, we will use Skype.
Responsiveness is one of the reasons we’ve stuck with AIMDek for such a long period of time. They have always met our expectations, they’re responsible, and they know what they’re doing.
What did you find most impressive about AIMDek?
Our project, as I’ve explained, required people with deep knowledge of the framework. Their technical expertise is one of the things which helped us a lot, and the collaboration with AIMDek has been very positive for us.
Are there any areas AIMDek could improve?
We have been satisfied in our way of working, but it would be good for us to have meetings with AIMDek’s management more frequently. This is not something we’ve asked for, and, if we do, we will definitely have it. We simply keep in contact with the developer, and the approach has been working well, but it would also be helpful to have more meetings with the managers.
What tips or recommendations could you share that might increase the likelihood of success with AIMDek?
I would simply say that they’re experts at what they do. AIMDek is a serious company, and we are very satisfied with the work. When I started using Abhed Dekavadiya, their director, and his team, my aim was to only use them for a few weeks or months, have a few things done, and move on, but they’ve proved that they have the expertise, and are a very responsive company. We have kept this relationship for almost 3 years.
We aren’t partners in any way but they are providing us a good service, and we’re satisfied with it. The idea is to keep using them for as long as we need them.