Empower Your Business Using AI
We, at Aidetic, believe in using AI powered tools to solve real-world problems. Primarily focused on computer vision and natural language processings problems, we develop customized software that enable machines to see and act so as to automate repetitive tasks for humans, add convenience and make life easier. Our team, through months of diligent effort and expertise, has developed state-of-the-art framework for object detection, recognition and tracking along with text classification, sentiment analysis and text similarity matches which can be deployed to various platforms ranging from clouds to mobile phones. We have assisted numerous clients by developing highly customized end-to-end solutions with AI at the core.
Focus
Portfolio
Tata, Shree Cements, Orchids International School, Contiq, 73 Strings, MainStem, Corient Business Solutions
Reviews
the project
Accounting Automation System for Finance Outsourcing Firm
"We were impressed that they were able to go into uncharted territories to provide solutions for us."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director at Corient Business Solutions. We provide outsourcing services such as bookkeeping, accounting, and payroll to various clients in the US and UK.
What challenge were you trying to address with Aidetic Software Pvt. Ltd.?
While we were providing finance and accounting services to external clients, a lot of our third-party customers would come back and ask a lot of different types of information on a regular basis. For example, somebody wanted to know their profit and loss account statement for a specific month, and some customers would also want to check their balance sheet, outstanding receivables, and more.
Every single day, we received more than 140 queries. As a result, we wanted to develop an application on WhatsApp that could efficiently provide information to our external clients’ queries, and we hired Aidetic Software to help us.
What was the scope of their involvement?
We wanted to automate the entire information our third-party customers needed. That way, our external clients could easily request the information they want to know and our system would provide it seamlessly. The main feature of the app was that our customer’s questions could be sent through WhatsApp.
Since our accounting system was integrated into Whatsapp, the automated information about our external clients' financial queries would be provided in a span of 20 seconds. The Aidetic Software team developed it in Python, and our end users don’t need to download any other app apart from WhatsApp. The team provided a proof of concept (POC) first before delivering the automation system.
What is the team composition?
We worked with four people from Aidetic Software, including their co-founder, VP, and some programmers.
How did you come to work with Aidetic Software Pvt. Ltd.?
We were referred by one of the potential customers of Aidetic Software. That was the reason why we decided to partner with them.
How much have you invested with them?
We spent $45,000.
What is the status of this engagement?
We worked together from February 2019–June 2020.
What evidence can you share that demonstrates the impact of the engagement?
Our system was performing efficiently, and we received positive reviews from our external clients. Moreover, our system got registered on a marketplace on Xero and we were recognized as a certified partner. That was possible because of the effective testing the team did. Most importantly, with their support, we secured around 1,100 subscriptions from third-party clients.
How did Aidetic Software Pvt. Ltd. perform from a project management standpoint?
On the project management part, we had our own project manager who oversaw the engagement. We typically communicated with Aidetic Software through emails and phone calls. They also delivered on time from start to finish.
What did you find most impressive about them?
Their flexibility and can-do attitude were impressive. Rather than saying no to our requirements, they took the time to understand what we were looking for before working on it. Above all, we were impressed that they were able to go into uncharted territories to provide solutions for us.
Our relationship ended already, but we still go back to them whenever new things come up. They continue to incorporate further amendments to our system whenever needed.
Are there any areas they could improve?
No, I don’t think so. There were areas of improvement at the start of our relationship such as the late invoices being sent to us. However, that was only due to our relationship being new. As the engagement progressed, Aidetic Software gradually improved.
Do you have any advice for potential customers?
Communicate as many times as possible to discuss the design document of your system because that will allow the project to be seamless. Furthermore, in the second phase of the project, have a detailed discussion on the requirements screen by screen, and module by module.
Thanks to Aidetic Software Pvt. Ltd.'s efforts, the system was effective and efficient. End users were pleased with the end product resulting in 1,100 subscriptions. Timely and communicative, the client was most impressed with their flexibility and determination to complete their tasks.