Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Two primary projects that we’ve worked on have been successful because we’ve delivered them. One was actually an internal project that has been a tremendous benefit for internal operational efficiency and client visibility to what’s in place, what they have, and easy access to client information. That was a big win, and that was using the new Angular framework. From that, we have leveraged that framework and design into other features within our core products. While they didn’t do all of the additional development, it was a big win for us for exactly what we were hoping to do, which was on how we can incorporate that architecture.
The second area is that they did a lot of work with our business level dashboard design. Dashboards are a key component within our pharmacy application that allows the pharmacy to see metrics for the various programs that they are running and have good visualizations of that information, as well as triggered actions to do something about the information that they see in those dashboards. Implementing dashboards was a key component of our core product, and that’s been well received in the market in the last six months.
How did Aguai Solutions perform from a project management standpoint?
I have a higher level communication with Bimlesh Gundurao on an every other week basis. We talk just in generalities to make sure the projects are still on track, as well as forward-looking for any resource and/or project planning, making sure that we have the right skills, the right assignments, any of the paperwork, billing, and financial business relationship items up to date.
The individual team members work with my development manager here, and they have regular stand-up calls. They touch base on a regular basis either through Skype calls or IM [instant messanger] communication. They have regular deliverables that they track and follow up with. Depending on the project, they are constantly communicating back and forth with my manager, as well as the lead developer that we have here, and it all runs completely agile. They’re structured into two-week sprints, and all the items are tracked and followed through that way.
What did you find most impressive about Aguai Solutions?
Their resources are very technically solid. They are very well experienced with healthcare and interfaces as I had indicated, which were critical. Probably the most important thing, especially in working with an India offshore facility or organization, is that they are very open and communicative down to the developer level, which makes our jobs a lot easier. They feel very much part of the team and communicate as such as opposed to having filtered information continually. They’re confident and capable of standing on their own, they communicate, and work well in that type of a manner without a lot of additional project managers or management oversight if you will.
Are there any areas Aguai Solutions could improve?
I think just maintaining the resources. I know some of their resources are still quite young and new so it would help to make sure that they have stable senior-level developer talent. That will certainly open up and broaden their horizons, and some of the different project work that they could do.