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5.0
4 reviews

We're a team of diverse minds coming together with backgrounds in marketing, consulting, e-commerce, and strategy, with a team spanning locations in Canada, Belarus, and New York. We only work with companies we believe in, creating the best possible experience for everyone involved.

 
$1,000+
 
$25 - $49 / hr
 
2 - 9
 Founded
2012
Show all +
Edmonton, Canada
headquarters
  • 9720 60 Ave NW
    Edmonton, AB T6E 0C5
    Canada
    7809778366
other locations
  • 132 32nd St
    Brooklyn, NY 11232
    United States
    5184508051

Portfolio

Key clients: 

Khaos Beauty, Skuxs, Fomin Soap.

Reviews

5.0
4 reviews
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Lead Generation & SEO for Online Listing Service

"They're a friendly, transparent, and honest team."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sep. 2019 - Ongoing
Project summary: 

Agncy12 provides digital marketing services to an online listing service. They helped the client expand on their success on Amazon, handling lead generation, SEO keyword research, and PPC management.

The Reviewer
 
1-10 Employees
 
New York, New York
Ali Kaaba
Owner, SwiftStart.com
 
Verified
The Review
Feedback summary: 

Since beginning their engagement with Agncy12, the client has started to see 3 to 5 sales each day come about through organic channels. The partners tag up monthly to discuss progress in detail but often communicate outside of these meetings as questions arise.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a listing service that creates microsites for brands. We’re focused mostly on jewelry brands but are branching out and diversifying our offerings through our wholesale model. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agncy12?

We wanted to diversify our portfolio, hoping to rely less on Amazon. It was important for us to connect with a lead generation and SEO partner.

SOLUTION

What was the scope of their involvement?

They helped us with lead generation services when we were aiming to boost our SEO capabilities for some of our brands. We were performing well on Amazon, using it as our primary outlet to sell products. They helped us isolate keywords that we wanted to rank for on Google via SEO. Through Facebook and Google, they also handled some PPC management for our sites. 

On one of our sister sites, they fronted a lead generation effort that centered around outreach to potential clients. We’ve since paused that effort due to the pandemic, but they were assisting us with lead generation efforts while they were active in that way.  

What is the team composition?

I generally work with two main points of contact. There are other people staffed to the work, but I don’t have direct contact with them. 

How did you come to work with Agncy12?

One of my long-term friends had a positive experience with them for his brick and mortar shop. We reached out to see if they had the resources to take on an e-commerce-centric project, and they seemed promising. We interviewed other but liked their rates the best.  

How much have you invested with them?

We’ve spent about $18,000–$20,000 so far. 

What is the status of this engagement?

We’ve been working with them since September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After about eight months of working with them, the results began to roll in through organic leads and sales. We started out receiving no organic sales, but now we get about 3–5 sales each day from organic channels. That result is a direct testament to their work.   

How did Agncy12 perform from a project management standpoint?

They've had monthly calls with us where they deliver a report of our updated keyword rankings. That's helped us track their work and progress. If I have questions, I can count on getting on the phone with them the same day. 

What did you find most impressive about them?

They're a friendly, transparent, and honest team. We've felt that their service was genuine— they aren't ever trying to push services that we don't need. As our relationship has matured, they've offered suggestions that we've agreed to. Those initiatives have worked well. 

Are there any areas they could improve?

We're very happy with them. They worked hard to make sure that we understood their process and reports. 

Do you have any advice for potential customers?

Ask questions. They’re willing to transparently address your concerns, which should help you clear up uncertainties.  

5.0
Overall Score I’m happy with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They were reasonably priced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Brand Positioning for Jewelry Brand

"They’re really genuine people who are friendly and bright, bringing a lot of transparency to the work."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2020 - Ongoing
Project summary: 

Agcny12 works with a jewelry store to help them create cohesive branding for their products. They’re working on brand positioning with the logo and materials. SEO support is likely next in the project.   

The Reviewer
 
1-10 Employees
 
Edmonton, Canada
Operations Manager, Outspoken
 
Verified
The Review
Feedback summary: 

As a partner, Agncy12 has been dedicated to demonstrating their expertise, transparently showing their progress and helping the client organize their brand. Their open approach to the work and flexible structure help make the project flow seamlessly. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m  the operations manager for Outspoken. We sell custom jewelry mainly online and through third-party vendors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agncy12?

We hired them for help with our strategy, sales, and advertising. Since we sell through third-party vendors, it’s all about connecting the brands the right way, so that’s why we brought them on.

SOLUTION

What was the scope of their involvement?

We dived into the brand itself and our brand positioning to better tell the story of our brand to our vendors and customers. We’ve done storyboards, looked at our logo and brand materials, and they’ll potentially be doing some web work for us in the future. The next step is also moving into SEO work, but the main thing is working on our branding. 

What is the team composition?

I’ve worked with three people so far. Kyle (Founder) is our account manager and we also work with their design director and brand developer. 

How did you come to work with Agncy12?

We followed a referral. An old colleague and good friend of mine referred them, so we found them through word of mouth. 

How much have you invested with them?

For this project, we’ve spent around $3,500. They have a fluid model where we get a professional team, as needed, at an hourly rate. I can select the hours I want per month and go from them at an hourly rate. 

What is the status of this engagement?

For this branding work, we started the project in May 2020 and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’re super transparent with their work and results. I’ve seen progress already from their support. As an operations manager, having a professional team really helps us get everything organized before starting full-fledged SEO or SEM efforts. 

How did Agncy12 perform from a project management standpoint?

They’ve done really well. I personally use Google to manage the work with them, but we’re potentially moving to something different. From a brand perspective, there hasn’t really been anything I need to keep track of continuously, but when we get into SEO we might use different tools. So far, their timing has been great for everything required. 

What did you find most impressive about them?

They’re really genuine people who are friendly and bright, bringing a lot of transparency to the work. A lot of other agencies have had issues with timeliness and transparency. With Agcny12, the ROI I’m receiving and their activities are all very clear. 

Are there any areas they could improve?

No, not at the moment — I love working with them so far. 

Do you have any advice for potential customers?

Their team is very broad, in terms of their skill sets, so that’s something to consider. You may reach out to them for SEO, but really they have account managers that have experience in business strategy or communication. It’s really great to sit down with them and do a marketing audit so they can provide more than one streamlined approach to marketing or business strategy. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design & Digital Marketing Support for Soap Company

“I’d worked with their designer only briefly before they produced a perfect product.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2020 - Ongoing
Project summary: 

AGNCY12 designed a new website and spearheaded SEO efforts for an Amazon merchant who sells paper soap sheets. They also generated blog content and produced SEO reports to analyze the client’s performance.

The Reviewer
 
1-10 Employees
 
Playa Del Rey, California
Steven Frank
Director of Marketing, Fomin Soap
 
Verified
The Review
Feedback summary: 

AGNCY12 rapidly delivered a beautiful new website, which resulted in sales — serving as a new sales funnel for the client who typically generates business through Amazon. The team was exceptionally quick in their turnaround and transparent in their communication. They come wholly recommended.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I handle marketing at a company that produces paper soap sheets. I manage our social media platform and oversee our SEO and SEM efforts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AGNCY12?

We relied on AGNCY12 to build a new website for us. We’re also launching a few new products that AGNCY12 has been helping us promote.

SOLUTION

What was the scope of their involvement?

AGNCY12 helped me and my partner design a new website. They also introduced branding elements for the images on our website and Amazon listings. They’ve generated blog articles, streamlined our Google profile, and made our site SEO-friendly.

Additionally, they’ve provided SEO reports that summarize our performance. The team is now helping us with ongoing changes to the website as we’re introducing new products.

What is the team composition?

We’ve primarily worked with two teammates. We’ve also dealt with Kyle (Founder).

How did you come to work with AGNCY12?

They were introduced to us by a friend who’s also active on Amazon. He’s built many e-commerce sites and had partnered with AGNCY12 in the past.

How much have you invested with them?

We’ve spent close to $20,000.

What is the status of this engagement?

Our work started in January 2020 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been extremely pleased with the excellent results we’ve seen from their work. The changes they made to our site encouraged website-generated sales, which we weren’t expecting since most of our sales come through Amazon. Our SEO performance has also been great.

How did AGNCY12 perform from a project management standpoint?

They set up a Microsoft Teams hub for communication, which has been an effective means of communication. Everything has been straightforward with them.

What did you find most impressive about them?

We had a rapid timeline with this project, but they managed to deliver amazingly. We were up and running with the new website in under a month, which was especially impressive given how customized it is. I’d worked with their designer only briefly before they produced a perfect product.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Don’t be afraid to ask questions. There were lots of things I felt too embarrassed to ask about, but they’re very receptive and eager to help you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Outdoor Equipment Retailer

“They understand the e-commerce market.”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2019 - Ongoing
Project summary: 

Agncy12 has handled a website redesign project for a outdoor retail company. Working to implement a new platform with custom code, they have been working on the project in Shopify.

The Reviewer
 
1-10 Employees
 
Edmonton, Canada
Owner, Outdoor Equipment Retailer
 
Verified
The Review
Feedback summary: 

The client has been very satisfied with the partnership. The site has performed better than the previous version, with increases in traffic, sales, and conversion rate. As they move into the next stage of the engagement with Agncy12, they expect the conversion rate to increase further.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of an outdoor goods and lifestyle retail company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agncy12?

They were in charge of website design and flow, addressing our underserved online markets in our region in Canada.

SOLUTION

What was the scope of their involvement?

They were responsible for website design and creation of our website, touching our existing site and a completely new platform that has yet to launch. Using Shopify to create the new site, they built the platform with custom code.  

What is the team composition?

We worked with two people. 

How did you come to work with Agncy12?

We had an initial, organic conversation with them. They’d worked with one of our colleagues in the past and done a good job. We were confident they could help us as well.  

How much have you invested with them?

We’ve spent about $5,000 on their work.  

What is the status of this engagement?

We’ve been working with them since September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site they created is performing much better than our previous platform. We’re seeing a lot more traffic come through the site as well as an increase in sales. Our conversion rate has gone up already, but when we move into the next phase of the project, we expect to see it increase further.

How did Agncy12 perform from a project management standpoint?

Project management and communication has always been good. They’ve been the ones to initial contact most of the time and have been direct when troubleshooting. We’ve communicated through Slack and WhatsApp. They’ve been pretty good at coming up with ideas–we don’t have to guide them too much.

What did you find most impressive about them?

They understand the e-commerce market. A lot of times, I’ll present an idea and they’ll help me refine it to make more sense.

Are there any areas they could improve?

We've gone back and forth sometimes on site functionality.

Do you have any advice for potential customers?

If you go in with a rough idea, they’ll be great at helping you progress forward with your project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer