Can you share any outcomes from the project that demonstrate progress or success?
The main two outcomes are as follows:
1. We gained the exact kind of insights that we wanted (in edited videos the day after each interview), the kind of things you cannot find on google or in books - this alone made us feel ready to begin development and planning a test phase.
2. We gained some fantastic contacts and leads from the interviews, all because of the efforts of Agile - this was a bonus in our book, something we had not asked for but got nonetheless. This is what working with Agile is like.
How effective was the workflow between your team and theirs?
Fantastic. The key thing that I would say about working with Agile is that if you want to be involved every step of the way, helping prepare scripts and checking over documents etc. - you can.
Conversely, if you want to just say what you want and let them get on with it whilst you focus on other important business - you can do that too. The outcome will be the same either way: a keen understanding of your needs executed with quality and efficiency, delivering great results. The communication was excellent from day one.
What did you find most impressive about this company?
All of the above! From the first time we discussed the project I always felt that Agile not only understood our needs, but truly cared as well. As a first time entrepreneur it would be easy to feel intimidated or taken for a ride, but Agile made me feel heard and understood.
I felt that my research project was still mine but that I was placing it in the hands of experts who knew what I needed and kept me informed and consulted on all the ways that they could get it.
Are there any areas for improvement?
To be honest not really, even if Agile came across a hurdle they would tell us straight away so that we were informed and then create a strategy that would solve the problem. This built a very trusting relationship and resulted in the best results achieved in the fastest time and a price that we felt very happy with.
If I find something I am concerned with or unhappy about I am never afraid to say; fortunately this did not happen with Agile Research.