Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
In 2015, before starting our work with Agile Search Marketing, we only received 4 inquiry calls, out of which I closed 1. Everything else came from referrals or other prospects. Even so, that was a great year. After starting our work with Agile Search Marketing, we closed more accounts than we'd ever closed before, 30% of them coming from online. It was an enormous jump.
In 2017, we started out with a brand-new website. In the first week alone, we increased our monthly revenue by 20%, all of it coming from our target market. Leads that came in were serious about using a hands-on, collaborative answering service. I was getting the right people in through the door, which never happened before.
Agile Search Marketing was responsible for much of this, working on many things before the site got launched. They will be meeting with our web developer this week. I appreciate the fact that Agile Search Marketing is taking the time to develop an effective strategy. It's been a great relationship, and Agile Search Marketing has remained communicative over the past year and a half. I love working with the company.
How did Agile Search Marketing perform from a project management standpoint?
They were easy to work with. We usually had phone calls every few weeks. I didn't get involved with the project software, but I was able to write blog posts and send them to Agile Search Marketing for editing and publication. The system is a bit different now, but it was always easy to manage. I always heard back from their team within a few hours. Even if it was restricted to a "yes," that level of communication is amazing. They always took care of modifications to our website within a short time.
What did you find most impressive about Agile Search Marketing?
Things were always structured and went according to plan. The reports were also amazing to me. I like looking at metrics, so the fact that Agile Search Marketing has taken the time to explain them in layman's terms has been great.
Are there any areas Agile Search Marketing could improve?
In the first part of the year, I received inquiries from people who were not the right fit for us. It wasn't so devastating as to merit a lower score and the quality of the leads changed over time. This was perhaps my fault, as I didn't articulate it clearly enough.
What tips or recommendations could you share that might increase the likelihood of success with Agile Search Marketing?
I can't think of anything specific at the moment, but I'm very happy with Agile Search Marketing's team. There may be people who like to communicate in a different way than myself, but the process has worked well for me.