AGD IT Park

BACKGROUND

Please describe your company and position.

I am the Product Manager of an online healthcare company. 

Describe what your company does in a single sentence.

We provide an online healthcare platform where patients can directly connect with doctors for virtual consultations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AGD IT Park to accomplish?

• We hired AGD IT Park to build a complete online consultation platform that connects patients and doctors for virtual appointments, with features like user profiles, video calls, and secure data management.

SOLUTION

How did you find AGD IT Park?

Referral

Why did you select AGD IT Park over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from AGD IT Park were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AGD IT Park was responsible for developing our end-to-end online doctor–patient consultation platform. Their team handled the full software development lifecycle, from initial requirements gathering to design, development, testing, and deployment. The project aimed to create a secure, user-friendly platform that allows patients to search for doctors, book appointments, and conduct virtual consultations seamlessly.

Key Deliverables:

• Patient Module: Registration, profile management, search and filter doctors, appointment booking, and consultation history.
• Doctor Module: Doctor registration, profile creation, appointment scheduling, and managing patient consultations.
• Video Consultation System: Real-time video calling functionality integrated directly into the platform.
• Admin Panel: Dashboard for managing users, appointments, and overall platform monitoring.
• Notifications & Reminders: Automated email and in-app notifications for appointments and consultation updates.
• Security & Compliance: Implementation of secure authentication, encrypted communication, and data privacy best practices.
• UI/UX Design: Clean, intuitive, and responsive design optimized for both Web and mobile users.
• Testing & Deployment: Full testing across devices, performance optimization, and deployment to production servers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

• Successful Platform Launch: The online doctor–patient consultation platform was delivered on schedule and launched successfully.
• Increased Patient Engagement: Patients can now easily find doctors and schedule appointments, resulting in a smooth user experience and higher engagement.
• Seamless Consultations: Over 40 of successful video consultations have been conducted since launch, demonstrating the reliability of the system.
• Operational Efficiency: Doctors can manage appointments and patient records directly through the platform, reducing administrative overhead.
• Secure and Compliant: Implementation of robust security measures ensured patient data is protected, meeting regulatory standards.
• Positive User Feedback: Early users reported high satisfaction with the platform’s usability, navigation, and consultation features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AGD IT Park demonstrated excellent project management throughout the development process. They followed a structured workflow, providing clear timelines, regular progress updates, and consistent communication. All major milestones and deliverables were completed on schedule, ensuring the project stayed on track.

The team was highly responsive to our needs, quickly addressing questions, implementing feedback, and adjusting features as our requirements evolved. Their proactive approach and transparency in communication made collaboration smooth and efficient, which helped us achieve our project goals without delays.

What was your primary form of communication with AGD IT Park?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about AGD IT Park was their ability to transform our concept into a fully functional, user-friendly healthcare platform. Their technical expertise, attention to detail, and commitment to quality stood out throughout the project. They not only delivered a reliable and scalable solution but also provided valuable insights and suggestions that improved the platform’s overall functionality and user experience.

Additionally, their responsiveness, professionalism, and collaborative approach made them a trusted partner, which is rare to find in software development. The combination of technical skill and strong communication truly set them apart.

Are there any areas for improvement or something AGD IT Park could have done differently?

Overall, our experience with AGD IT Park was highly positive, and they delivered excellent results. If we were to suggest any area for improvement, it would be to provide slightly more frequent progress updates during the initial planning phase. While communication was always clear and responsive, more regular check-ins at the very start could help align expectations even faster.

This is a minor point and did not affect the overall quality or timeliness of the project, and their responsiveness and professionalism more than compensated for it.

BACKGROUND

Please describe your company and position.

I am the Managing Director of KOTELIT

Describe what your company does in a single sentence.

Kotelit is a digital agency focused on driving business growth through effective digital marketing and strategic online solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AGD IT Park to accomplish?

• I collaborated with AGD IT Park to develop custom apps for my company, aiming to streamline business operations, enhance user experience, and drive engagement. The primary objectives for these apps include providing our customers with a seamless interface, ensuring easy access to our services, and incorporating key features that simplify communication, transactions, and support. AGD IT Park was selected for their expertise in app development and their ability to align with our company’s vision, delivering high-performance applications that are scalable, user-friendly, and optimized for both iOS and Android platforms. This partnership has been essential in building apps that not only meet but exceed our business requirements, adding significant value to our digital presence.

SOLUTION

How did you find AGD IT Park?

Referral

Why did you select AGD IT Park over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from AGD IT Park were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently completed an e-commerce project with AGD IT Park, and I can't praise their work enough! The scope of this project was quite extensive, focusing on developing a fully functional Android app that would revolutionize our online shopping experience.

First, AGD IT Park took the time to understand our specific business needs. They engaged in detailed discussions to gather requirements, which helped them design the app around our target audience. This initial planning phase set a strong foundation for the entire project.

The UI/UX design was one of the standout features. The team created an eye-catching, user-friendly interface that perfectly matched our brand's identity. Navigating through the app feels seamless, making it easy for customers to find what they’re looking for.

When it came to core functionalities, AGD IT Park truly excelled. They integrated our complete product catalog, allowing users to browse and filter items effortlessly. The secure payment gateway they implemented supports various payment methods, ensuring a smooth checkout process. Plus, the order tracking feature gives users real-time updates, enhancing transparency and trust.

They also built a comprehensive admin panel, which allows us to manage products and monitor orders effectively. It’s a game changer for our backend operations!

Throughout the project, AGD IT Park ensured rigorous testing and quality assurance, identifying any potential issues and resolving them before the launch.

In summary, the key deliverables included a fully functional Android e-commerce application, a well-integrated product catalog, secure payment options, real-time order tracking, and an efficient admin panel.

Working with AGD IT Park has been a fantastic experience, and their expertise has significantly improved our customers’ shopping experience. I highly recommend them for anyone looking to develop a high-quality app!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching our e-commerce app developed by AGD IT Park, we’ve seen some truly impressive outcomes that clearly demonstrate the project's success.

First off, user engagement has skyrocketed! We noticed a 30% increase in daily active users compared to our previous platform. It's amazing to see so many people interacting with our app.

Sales have also seen a significant boost. Within just three months of launching the app, our monthly sales grew by 25%. This increase can largely be attributed to the app's user-friendly design and enhanced accessibility, making it easier for customers to shop.

One of the most encouraging metrics was the improvement in our conversion rates. We went from a 2% conversion rate to 4% after the app was released, which means more visitors are turning into buyers—an excellent sign that our sales process is working effectively.

We've also managed to reduce cart abandonment by 15%, thanks to the streamlined checkout process that AGD IT Park implemented. Customers are finding it easier to complete their purchases, which is fantastic for our bottom line.

Feedback from our users has been overwhelmingly positive. In a recent survey, we discovered that 90% of respondents were satisfied with the app’s usability and features, which is incredibly reassuring.

Another highlight has been the order tracking feature. Around 70% of users are utilizing this feature, indicating that it has added significant value to their shopping experience and improved communication with our brand.

In terms of app adoption, we achieved over 5,000 downloads within the first month, with a retention rate of 80% after three months. It's clear that users are not only downloading the app but also finding it beneficial enough to keep using it.

On the operational side, our new admin panel has made a real difference, reducing the time spent on order management by 40%. This efficiency allows our team to focus on more strategic initiatives and customer engagement.

Overall, these measurable outcomes reflect the success of our project with AGD IT Park. The app has not only transformed our business operations but also significantly enhanced the shopping experience for our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with AGD IT Park on our e-commerce app project was a smooth experience, largely due to their effective project management. They had a dedicated team of three to five professionals who worked on different aspects of the app, and they handled everything with impressive coordination.

From the very beginning, they set clear timelines and milestones, which made it easy for us to track progress. I was particularly pleased that they delivered all the key components right on schedule, completing the project within the two-month timeframe we had agreed upon. This punctuality really showed their commitment to meeting deadlines and maintaining professionalism.

What stood out most was their responsiveness to our needs. Whenever we had questions or required adjustments, the team was quick to address our concerns. They welcomed our feedback and made it a point to incorporate our suggestions into the project. This open line of communication created a collaborative atmosphere that made the entire process feel very supportive.

In summary, AGD IT Park's project management was top-notch. They delivered on time and were always ready to adapt to our changing requirements, which made for a successful partnership. I would definitely recommend them for anyone looking to bring their app ideas to life!

What was your primary form of communication with AGD IT Park?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the most impressive aspects of AGD IT Park is their deep commitment to understanding their clients’ needs. Right from our initial discussions, it was clear that they genuinely wanted to grasp our vision for the e-commerce app. This level of engagement set the tone for a collaborative partnership.

Another standout feature is their team's expertise and professionalism. The developers and designers were not only highly skilled but also incredibly innovative. They brought fresh ideas to the table, suggesting enhancements that I hadn’t even considered. Their ability to blend functionality with a modern design aesthetic truly made our app stand out in a crowded market.

I was also impressed by their project management approach. They maintained clear communication throughout the process, providing regular updates and being transparent about timelines and deliverables. This level of organization and accountability made it easy to trust them with the project.

Lastly, their post-launch support has been exceptional. AGD IT Park doesn’t just hand over the project and walk away; they’ve continued to assist us, ensuring that everything runs smoothly and addressing any issues that arise. This dedication to client satisfaction is what makes them unique in my eyes.

Overall, AGD IT Park’s commitment to client needs, innovative approach, strong project management, and ongoing support have made my experience with them truly remarkable. I would wholeheartedly recommend them to anyone looking for reliable and creative tech solutions!

Are there any areas for improvement or something AGD IT Park could have done differently?

While my experience with AGD IT Park was overwhelmingly positive, there are a couple of areas where I think they could improve.

First, although their communication was generally good, there were a few instances where updates on progress could have been more frequent. For example, during the initial phases of the project, I would have appreciated more regular check-ins to keep me updated on the development stages. This would have provided an even greater sense of transparency and involvement in the process.

Secondly, while the team was very skilled, there were moments when it seemed they could benefit from a bit more agility in adapting to changes. Occasionally, when I proposed new features or adjustments, the response time to assess the feasibility and implement those changes could have been quicker. A more flexible approach to incorporating client feedback would enhance the overall responsiveness of the project.

Lastly, I believe they could expand their post-launch support services. While they did assist us after the app was launched, a more structured follow-up plan could help clients better navigate any challenges that arise as they begin using the app in a live environment.

Overall, while these areas for improvement exist, they did not detract from the overall success of the project. AGD IT Park is a talented team, and I believe that with some fine-tuning in these aspects, they could elevate their already impressive service even further.