What evidence can you share that demonstrates the impact of the engagement?
We’re only using it with our personal clients right now because it’s so new, so there’s really no metrics to measure it by yet. I can say that there've been no crashes so far, and that the App store just approved it.
How did Aezion Inc perform from a project management standpoint?
They were very responsive. If we called them or emailed them they’d get back to us within 24 hours, or even a lot sooner. It was a very important project to them and to us, and they took it very seriously and worked very well with us. We'd sit down and have regular meetings with them – sometimes they were once a week or not for several months. It depended on how fast they were able to build things for us.
They developed AeBug, a custom system, for us so that when we'd have issues, we'd just log in and put the bug or issue in and we could track the progress. Before that, we'd just call or email and tell them whatever the issue was. They were always open and willing to answer questions and work with us.
What did you find most impressive about them?
Their CEO took the project seriously and so did their entire team. It was a big project for them and it was a big project for us. They worked very well trying to develop the best product for us.
It was a very time-consuming process, but they took a lot of time to explain things since we were new to coding and website design. Sometimes what we envisioned wasn’t actually feasible, so they had to be creative in designing something for us.
Any advice for potential customers?
Listen to them, they’re web developers – that's why we go to them. Listen to their ideas and how things can and should be done for a website. We had a vision, but there were some functionalities that weren't possible, so we had to work with them. Working together as a team is very important.