ADVOX Studio

BACKGROUND

Introduce your business and what you do there.

I own an online B2C store with nutrition, vitamins, supplements, essential oils, beauty products, food & more.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADVOX Studio?

The goal was to design a user-friendly store using Magento 2 Platform. I needed to make an online shop that was simple, transparent and responsive, with a product page and an uncomplicated cart.

SOLUTION

What was the scope of their involvement?

The site is built on Magento2. They created the graphic design and implemented it. It was important to include a section with categories on the homepage, and they also created a glossary with descriptions of each supplement I sell.

I can manage offers, view price comparisons, create mailings, and add banners to the homepage. I also have access to important shipping solutions. It was very important was to have external drop-shipping warehouse connected to the supplier software. I can ship products from multiple warehouses and can expedite shipping as needed. Languages they used included PHP, HTML5, and JavaScript.

What is the team composition?

I work with four people on their team.

How did you come to work with ADVOX Studio?

Six years ago, I ran another online store that they helped me with. I was very satisfied with their work and decided to work in another store with them. They were originally recommended by a coworker.

How much have you invested with them?

I spent around $70,000 USD.

What is the status of this engagement?

The project started in March 2018 and finished in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered great solutions for my customers, and the website has definitely helped my business. The glossary is very helpful, and the administration panel has a lot of useful functionality. It's a big store, and the solutions are made very well.

How did ADVOX Studio perform from a project management standpoint?

We communicate via email or by phone. They are very easy to reach.

What did you find most impressive about them?

They made an advanced, highly developed system. They delivered everything on time and were very reliable. They always respond quickly, and I'm very happy to work with them.

Are there any areas they could improve?

No, I'm very satisfied.

Do you have any advice for potential customers?

My only advice is to work with them.

BACKGROUND

Introduce your business and what you do there.

Power Body Nutrition deals with retail and distribution of supplements and health products. I’m the general manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADVOX Studio?

We were working on an old CMS [content management system] that was run by one full-time web developer. He was the only one that knew the solution. We didn’t want to rely on just one person.

SOLUTION

What was the scope of their involvement?

ADVOX migrated the whole system to Magento. The migration took well over a year. In the meantime, ADVOX redesigned a website for us that runs on Magento. The website has been customized a lot so around 60%–70% of the modules are custom made. Our customers have given us some ideas on how to make the website better. We gave ADVOX ideas on how we wanted the website to look, and they gave us their feedback. During the migration, we had another idea to do drop shipping which evolved into selling licensed websites. We initially started working with one project manager and two web developers. Now we have nine web developers working on the frontend and backend.

How did you come to work with ADVOX Studio?

One of the co-owners of ADVOX Studio used to do some PPC [pay-per-click] for us which is how our company first became aware of them. I wasn’t involved in the company at that time.

What is the status of this engagement?

We started working with ADVOX in March 2012, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

The project went better than I could have imagined. Regarding our wholesale business, which has been our aim since hiring ADVOX, we have doubled the turnover every year. The first website was a pure retail website selling to consumers. We are now the biggest distributor in the UK, and ADVOX played a huge role in that. This whole system is probably the most advanced system that any UK company in our industry has. Not long ago we had a meeting with one of the manufacturers from our industry, we presented them a couple of modules to show them how their samples will be distributed, and they were impressed. We had never seen anything like it.

How did ADVOX Studio perform from a project management standpoint?

ADVOX meets deadlines and communicates well.

What did you find most impressive about ADVOX Studio?

No other agency I’ve worked with in the past delivered what they promised. That’s why we were using a single developer before ADVOX because we weren’t impressed with agencies. We’ve been with ADVOX for five years, so that speaks for itself.

Are there any areas ADVOX Studio could improve?

No, I have nothing to suggest.

BACKGROUND

Please describe your company and position.

I am the Founder of Diamonds Clothes

Describe what your company does in a single sentence.

E-commerce fast fashion clothing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ADVOX Studio to accomplish?

• Creation of an online store
• WMS
• App's

SOLUTION

How did you find ADVOX Studio?

Online Search

Why did you select ADVOX Studio over others?

High ratings

How many teammates from ADVOX Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating an online store and automating sales on the marketplace. Applications for automating the addition of products. WMS to control warehouse stock, collect and pack orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Greater process automation resulted in reduced employee costs and higher sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The projects were delivered on time and they were able to implement every idea I had

What was your primary form of communication with ADVOX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A large specialized and competent team and flexibility of cooperation.

Are there any areas for improvement or something ADVOX Studio could have done differently?

There aren't any areas for improvement

BACKGROUND

Please describe your company and your position there.

YASUMI Sp. z o.o. Sp. k. is a company based in Poland. Its main business is distribution and production of health and beauty products (equipment, cosmetics) for use in beauty clinics and SPAs. The company is also an owner of the biggest chain of franchise stores on the polish market with almost 100 points. My job at the company is overseeing its IT and marketing projects .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADVOX Studio?

Creation of a custom software which would enable each of nearly 100 YASUMI points to run their own website through a CMS system. Each website is customizable to the extent allowed by the administrator designated by YASUMI.

What were your goals for this project?

Main goals included updating old sites which were outdated to a modern RWD with set of restrictions on content possible to be individually modified by each of franchise owners.

SOLUTION

How did you select this vendor?

I was happy with a small previous project run by ADVOX :)

Describe the project and the services they provided in detail.

web development, CMS development, design, server solution

What was the team composition?

On YASUMI side it was just me and one more person. On the ADVOX side I was mainly in contact with project coordinator who communicated with the rest of their team. I am not aware of team composition on ADVOX side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our business partners (franchise owners) are very happy with how the site works, looks and SEOs.

How was project management arranged and how effective was it?

It was a fluent two way communication between YASUMI and ADVOX which incorporated emails, phone calls, skype and google docs.

What did you find most impressive about this company?

Their team is friendly, educated, and experienced. They have a broad knowledge in the areas of their expertise.

Are there any areas for improvement?

Some of the functionalities did not work the way they were supposed to and needed to be repaired, so maybe more testing before release would be an area for improvement. It was not a big deal but would be nice if everything was tested twice before.