#ADINDEX Digital Marketing Agency

BACKGROUND

Please describe your company and your position there.

Pptm is a network of bakeries, we also sell franchises for opening bakeries. I am the Marketing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency, and what were your goals?

We wanted to increase the number of leads and reduce the cost per lead for Pptm, so we hired Adindex for these tasks

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Adindex team because we worked with them on another project and got good results, also we heard feedback from partners about them

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Adindex team launched experiments in all search campaigns:

• brands
• general queries
• competitors

They distributed traffic 50% to 50%. After 3 weeks of the experiment, we got the following result:

• 4 times more completed forms on the old site
• 5 times more conversion rate

This helped us make the right decision and keep the current site design.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Account manager , Senior PPC specialist and Middle PPC specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the work done, we received the cost of a lead 4 times less than before received from the new site

How effective was the workflow between your team and theirs?

The process was set up efficiently, for prompt communication Adindex created a chat with our side and their specialists

What did you find most impressive or unique about this company?

The Adindex team really works for the result, offers new solutions to increase the effectiveness of advertising campaigns

Are there any areas for improvement or something they could have done differently?

No, we are 100% satisfied with the results

BACKGROUND

Please describe your company and your position there.

Global software company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency, and what were your goals?

Implementation of CRM system. Implementation of a CRM system to improve the efficiency of processes in the company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose the best via Clutch.co

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The agency's team was very attentive to the work on the project. They studied our business and suggested the best ways to solve the problem. Thanks to their consistent approach, the implementation of the CRM system in our company was successful. The agency's assistance was provided throughout the entire project from the moment of launch to the moment of training employees to work with the new program.

How many resources from the vendor's team worked with you, and what were their positions?

Project manager, Business analyst, CRM marketing manager, Programmer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the introduction of the CPM system, the percentage of customer retention increased by 7%, which gave a 26% increase in profit, the automation of a lot of manual operations increased staff productivity

How effective was the workflow between your team and theirs?

The workflow was good enough. We communicated through the different platforms and had all information and feedback right in time

What did you find most impressive or unique about this company?

The attention to detail of the agency staff was top notch

Are there any areas for improvement or something they could have done differently?

I don't see anything that can be improved now. Everything is great

BACKGROUND

Please describe your company and your position there.

I am the owner of BI Marathon. “BI Marathon” — is an international sports competition that has been held since 2017 in Astana, Kazakhstan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency?

Social Media Marketing.

What were your goals for this project?

The main goal is to increase the amount of registrations. secondary goal of course are: boost followers and reach, increase the ER of Facebook and Instagram profiles.

SOLUTION

How did you select this vendor?

I found their website on Google.

Describe the scope of their work in detail.

The team prepare file with SMM audit and detailed strategy for 3-6-12 months. Then, after discussion they started perform the plan. They launch new creatives, texts, segment social audiences and meticulously set up targeted audiences.

Every week and month their team send me reports in dashboards with my project results. Our marathon team communicated mainly with agencies account manager via skype, gmail and phone.

What was the team composition?

Account Manager, SMM target specialist, SMM Senior Specialist, copywriter and designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They helped to increase the number of registration to marathon by 10 times. Also we have growth of followers, website visitors and the % of ER.

How effective was the workflow between your team and theirs?

I have no experience with really perfect agency, so 9 out of 10. But I really appreciated their workflow. And grateful for their understanding.

What did you find most impressive about this company?

The desire to get results and help my business grow.

Are there any areas for improvement?

I guess insite of quarantine, which stopped my business, we would be continued work with adindex team.

BACKGROUND

Please describe your company and your position there.

AROMATEQUE is a modern conceptual space dedicated to niche perfumes and cosmetics. I responsible for the marketing result here, my position is Marketing Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency?

Website https://aromateque.com.ua/ Services: SEO, PPC, SMM.

What were your goals for this project?

Improve social media presence, improve the website for search algorithm, bring new customers to the website from social media and pay per click advertising.

SOLUTION

How did you select this vendor?

We’ve worked with the agency owner earlier. I know how professional he is, that’s why I chose him and his agency. There is no day when I regret my choice. His team brought excellent results.

Describe the scope of their work in detail.

We have been working with #ADINDEX for 4 years. During this time they provided us with the following services: SMM, SEO, Advertising in Google Ads and Email Marketing. They also always helped us with marketing consulting. For which we are very grateful to them!

What was the team composition?

Account Manager, PPC specialists, SMM specialists, Web Analyst, SEO specialists and Email Marketer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

– Email newsletter revenue grew 72%. – Organic traffic — by 10%, revenue from it by 123%. – After launching Google Shopping campaigns, transaction rate increased by 6.29%, revenue — by 37%.

How effective was the workflow between your team and theirs?

More than enough.

What did you find most impressive about this company?

ADINDEX — reliable partner. Whether we speak about results, or help, or budget. It doesn’t matter. They do their best whenever it comes to the clients.

Are there any areas for improvement?

I have no idea about it. It seems to me they are perfect.

BACKGROUND

Please describe your company and your position there.

Meest China is the leader in express delivery of postal-format parcels from China to Ukraine, Russia and Uzbekistan with a turnover of 100 tons of postal deliveries for a month and more than 10,000 cases.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency?

We hired ADINDEX team for PPC Ads, Social Media Marketing and SERM.

What were your goals for this project?

Increase orders from the website, improve online brand awareness via SERM and SMM.

SOLUTION

How did you select this vendor?

We got a reference to them from another company which was absolutely satisfied with their work and results.

Describe the scope of their work in detail.

• PPC, SMM and SERM audit
• Elaborate strategy based on audits and business goals
• Strategy implementation
• PPC Ads (Google Ads)
• Facebook, Instagram Ads
• Community management: visuals, posts, communication with page audience
• Reports: weekly, monthly, quarterly and yearly;

Also, they change strategy every quarter in order to have more effective marketing results and forward-looking view on the situation.

What was the team composition?

Account Manager, PPC specialists, SMM specialists, Web Analyst, SERM specialist, finance director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For the past year (2019) orders from the website have grown more than 3 times.

How effective was the workflow between your team and theirs?

Their team is always been in touch whether it was an e-mail, skype, messengers or call. We both use Google Docs, Sheets etc for work. This way of communication suits us perfectly.

What did you find most impressive about this company?

I’m grateful to the ADINDEX team for always hearing their clients and not being afraid to integrate into complex, specific, and non-standard tasks.

We aren’t the easiest client from the business ecosystem point of view, and we also have a lot of products; however, the team’s capacities can match our requests. I can recommend the ADINDEX team as strong experts in internet marketing.

Are there any areas for improvement?

I guess no. Our team is satisfied with their work, communication, and results. That's why we are still working with them. :)

BACKGROUND

Please describe your company and your position there.

DEKA — it is the biggest distributor of watches in Ukraine. The company was set up in 1992. We have offline stores in the biggest cities in Ukraine. However, everybody can order watches online via website https://deka.ua/. My position in DEKA is a commercial director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency?

With a view to increasing our online sales and income, we hired ADINDEX team. Till nowadays they are providing for us two services — PPC in Google Ads and promotion in Social Media.

What were your goals for this project?

To increase online sales, expand brand awareness and raise customers loyalty.

SOLUTION

How did you select this vendor?

They’ve made a competitive proposal. And honestly, I feel like both of us are on the same wavelength.

Describe the scope of their work in detail.

First of all, they have made a deep analysis of our Google Ads and social media accounts. Then they developed a strategy according to our business goals. The next step was to implement the strategy.

After all that, we got a report with all the works and KPI’s. Then together we reviewed goals and strategy according to results and move on.

What was the team composition?

We communicate only with the Project Manager and CEO. However, it is known that PPC, SMM Specialists, Photographer and Copywriter works on our project too.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In the first year, we boost our sales by over 56%.

How effective was the workflow between your team and theirs?

They came to our office with reports. Also, we communicate all the time via e-mail, skype, telegram.

What did you find most impressive about this company?

Quality and result.

Are there any areas for improvement?

Hope, they will bear more creative ideas for our Social Media.

BACKGROUND

Please describe your company and your position there.

Popcorn Business School – it’s a space for effective education. Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency?

Social Media Marketing

What were your goals for this project?

Increase the number of registrations from site and social media.

SOLUTION

How did you select this vendor?

ADINDEX have been recommended by my friends.

Describe the scope of their work in detail.

Creating and implementing SMM strategy, targeted facebook ads, content marketing. Every month team sent me reports with KPI, updated plan and strategy for next month.

What was the team composition?

Project Manager, 2 SMM specialists.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

– 60% traffic increase – 2.1 ER% in SMM – raised brand awareness in the city – total amount of students highly increased up to 50-70%

How effective was the workflow between your team and theirs?

Pretty much. They have been communicative across all forms of communication. – Skype, e-mail, messengers, Planfix. We have always been in touch.

What did you find most impressive about this company?

Deep diving into my business. They was like my internal marketing team.

Are there any areas for improvement?

Short reports. I would like to spend less time to reading so much detailed reports.

BACKGROUND

Please describe your company and your position there.

TOYS — the biggest online toy store in Ukraine. Marketing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency?

Website optimization (SEO) and pay per click ads on Google, remarketing campaigns on Facebook.

What were your goals for this project?

Get more sales by improving the website for users and Google bots.

SOLUTION

How did you select this vendor?

ADINDEX was adviced to me from my friends and collegues

Describe the scope of their work in detail.

Technical SEO optimization, website content optimization, SEO supporting services, Google Ads account and ads creating, implementation Facebook remarketing, Google Analytics.

What was the team composition?

Account Manager, PPC Specialist, Facebook Ads Specialist, Copywriter, Editor, 2 SEO specialists.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Traffic highly increased as well as sales and income.

How effective was the workflow between your team and theirs?

They are highly approachable as well as their owner. The communication was mainly with acсount manager. Any question, monthly reports, plans or some problems we discussed with an account manager Irina. Then she set tasks to SEO or PPC teams.

What did you find most impressive about this company?

Their professionalism and approachable team is available around the clock. Also the results.

Are there any areas for improvement?

Nothing springs to mind. I can say that I am satisfied with their work.

BACKGROUND

Please describe your company and your position there.

VOLIA is one of the largest Ukrainian telecommunications service providers, with more than 55 modern technology centers in the country. I'm the head of digital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency?

We hired them to build a website and social media presence. 

What were your goals for this project?

We wanted to improve websites according to Google's preferences, raise brand awareness, retain existing customers, and increase sales. 

SOLUTION

How did you select this vendor?

They won our tender.

Describe the scope of their work in detail.

The team selects digital marketing tools according to our goals. They use social media to raise brand awareness and trust, Google Ads to retain existing customers and increase new sales, and SEO to optimize our website. They have also connected end-to-end analytics with a real-time view of all digital marketing investments.

What was the team composition?

We have a project manager, a digital marketing strategist, two PPC specialists, three social media specialists, and one copywriter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They have definitely increased brand awareness and decreased negative reactions on social media. Their work has boosted sales by more than 10% and increased the number of leads 16 times over.

How effective was the workflow between your team and theirs?

It's highly effective.

What did you find most impressive about this company?

They offer more than just digital marketing, often helping us beyond their area of responsibility. They consult us, communicate with us, and teach us all the time. They always decline our bizarre ideas honestly and propose other solutions that deliver results. 

Are there any areas for improvement?

They need to improve their reports. Their reports are honest and clear, but huge. I would like to see more compact reports.

BACKGROUND

Please describe your company and your position there.

HOLZ — it is a store of floor covering materials and range of doors. Stores are located in 5 big cities of Ukraine. I am a marketing director. Also, I am in charge of digital marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire #ADINDEX Digital Marketing Agency?

We hired ADINDEX in order to increase our website, the number of clients from internet channels and boost sales from our website. We order SEO, PPC in Google, SMM and digital analytics.

What were your goals for this project?

Our main goal was to boost sales from internet channels. We hadn't had any internet promotion before.

SOLUTION

How did you select this vendor?

ADINDEX agency was recommended by my friends who have already had results with this agency.

Describe the scope of their work in detail.

They help us with all digital marketing promotion. First, we met each other and discuss the goals, resources, priorities. Then they made analysis and developed a strategy. All these documents were agreed with us. Then they started implement strategy, prepared every 2 weeks then every month reports for us. Every 6 months the team review digital marketing strategy and came up with new ideas.

What was the team composition?

Project Manager of our product, SEO Project Manager, SEO Specialist, Linkbuilder and Content Manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve got 48% of all our income from internet channels.

How effective was the workflow between your team and theirs?

They are always deeply involved in our project, communicate, suggest ideas, have skype calls etc.

What did you find most impressive about this company?

They have a sincere desire to achieve our goals and help us.

Are there any areas for improvement?

Yes, they really propose quality services, but their own marketing not effective yet. I wish them to become famous. They really deserve it! :)