What evidence can you share that demonstrates the impact of the engagement?
The website is complete and in use. People compliment me on the design.
How did ADHOC perform from a project management standpoint?
We had two meetings in my office, but most communication was via email and phone calls. Their response was almost instant: they either picked up the phone immediately or returned the call on the same business day. They were very patient with me because I took a long time to write the text for the page in between my normal work. They were very speedy after that.
What did you find most impressive about them?
Compared to another agency I worked with, they are responsive and patient. We had an agreement that the site would be finished within a certain timeframe, and it was only because of me that we had to extend the period. They told me I could take whatever time I needed. I liked that "no pressure" approach.
Are there any areas they could improve?
They could have offered me more images for the website to choose from. I liked them, but I would've appreciated the option to look over a few alternatives. Other than that, it was great.
Do you have any advice for potential customers of ADHOC?
It's great to meet in person and talk over the design to show them what you like, what you don’t like, and what to expect from them. I don’t think it could be handled the same way over email or Skype.