Adexin

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and COO of a company that works on digitizing documentation processes within the maritime shipping industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Adexin?

As a fairly new early-stage startup, we needed to cover specific roles on our backend development side. Given that, we engaged Adexin to address certain gaps in our development process. 

SOLUTION

What was the scope of their involvement?

The team reviewed our development approach and assigned one of their developers to work with us on the backend. We provided them with documentation of our tech stack. Together, digitized the entire documentation process for standard shipping, where many documents must be created whenever we sent a container from point A to point B. Certain documents must also come in their original form, printed, signed, and shipped by post. 

With the digitized process, users could create documents using templates on our platform, transferring them using the blockchain to save the audit trail. A user could send any document to another user by creating a digital asset version of it, which wouldn’t be changed in any way during transit. They could also see the blockchain to check who sent the documents and when. 

What is the team composition?

We worked with a project manager and a developer. 

How did you come to work with Adexin?

I joined a networking event in Helsinki that had a networking program where we could message participants in the event. Attendees could have a 20-minute call with other participants. One person from Adexin messaged me, and we scheduled a call. We returned and engaged them when we needed their services for our project. 

How much have you invested with them?

We spent close to $29,000. 

What is the status of this engagement?

The project lasted from July–December 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Adexin met our expectations, and we had a truly positive experience with them. As a small team, we needed more hands on deck — they provided us with enough firepower to let our specialized developer focus on us while Adexin focused on our other goals. 

How did Adexin perform from a project management standpoint?

The project manager and the developer hit the deadline we set. On top of that, they were quite responsive. The developer was with us on our daily standups. Meanwhile, we had a call with the project manager once a month to review how the project was going and if they needed anything else. To manage the project, we used Slack and Jira. 

What did you find most impressive about them?

I was impressed with their honesty. Aside from that, when we asked them for a specific developer, they gave us exactly what we wanted. They were also flexible despite their tight schedules. 

Are there any areas they could improve?

No, there weren’t any. I didn’t have any negative experiences with them. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Resolud Oy, an IT startup. Our company was incorporated in 2022, but the project started in 2022.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Adexin?

We hired them for software development services.

SOLUTION

What was the scope of their involvement?

Adexin is our outsourced software development team. They’ve done front- and backend development and UI/UX design. We provided the visualized concepts for the design, and then the designer worked using Figma based on those concepts. As for development, we’ve worked with the Agile methodology, and they’ve used Node.js, React, and AWS. The team has developed the product and tested it with our target audience.

What is the team composition?

We’ve worked with a business developer, a backend developer, a frontend developer, and a designer. 

How did you come to work with Adexin?

We found them through a referral from one of our shareholders who had worked with them in his other company. That company initially connected with Adexin at a conference in Helsinki. 

How much have you invested with them?

We’ve spent $63,000. 

What is the status of this engagement?

We started working together in July 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The product works how it’s supposed to, and its design looks pretty. Unfortunately, the project hasn’t succeeded due to its concept, so we’ve decided to move forward with a different one. Although we haven’t gotten the expected results, this has nothing to do with Adexin’s work; they’ve been easy to work with and delivered what they said. 

How did Adexin perform from a project management standpoint?

I’m the project manager and responsible for the schedule, so I don’t point to Adexin for any delays we might have. The team does what we expect, and I’m very happy with their performance. 

As for tools, we use Figma to collaborate on design and Github for the code. Asana is our project management software. 

What did you find most impressive about them?

I really like Adexin’s flexibility. The development team and the designer are both easy to work with. Moreover, they accommodate our wishes but also think for themselves, so they’ve made suggestions that work nicely. They don’t just take instructions; we think about things together. 

Our business developer also stands out; he worked to accommodate requests during the product’s development and organized with his team to make sure they could finish what we needed.

Are there any areas they could improve?

In this type of project, the more senior people you can bring on board, the better, and I’ve worked with relatively junior teammates. However, sticking with junior teammates is also important because it’s the only way to grow talents and not lose them when they once they have more experience. Therefore, this is a good thing in the end. 

Do you have any advice for potential customers?

I’d suggest letting Adexin bring their own ideas. Don’t just tell them what to do; they’re smart and can help you problem-solve.

BACKGROUND

Introduce your business and what you do there.

I’m the deputy head of a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Adexin?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

Adexin provided us with custom software development services for one of our end clients. We provided them with the technical specifications for each project, and they developed the software and prepared all of the documentation necessary.

What is the team composition?

We worked with 20 people from Adexin on our most recent project.

How much have you invested with them?

We spent $55,000.

What is the status of this engagement?

We worked together from December 2019–April 2020 on a first project and from October 2020–September 2021 on a second project. Currently, we’re in talks with them about another project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our end client was very satisfied with the projects, and we were really happy with Adexin’s services. The collaborations with our end clients are growing a lot because we can provide them with the services that Adexin offers. Additionally, our team increased by 20 people this year due to the services we received from them, which helped us bring more clients.

How did Adexin perform from a project management standpoint?

We communicated via email and phone calls.

What did you find most impressive about them?

We were really happy with Adexin and their services.

Are there any areas they could improve?

No, there’s nothing they could improve. We provided them with clear information, and they provided the services we needed.

Do you have any advice for potential customers?

We recommend working with Adexin. We’ve already recommended them to an IT company, and they are going to start working together soon.

UPDATED REVIEW

This review was published on July 7, 2020.

Neringa Gudelevičiūtė-Politienė

Deputy Head, Software Development Company

Advertising & Marketing

11-50 Employees

Vilnius, Lithuania

$10,000 to $49,999

Dec 2019 - Apr 2020

Project summary:

Adexin provided .NET development and Amazon infrastructure. Their team worked front- and backend development. They also worked with React.

Feedback summary:

Adexin improved customer experience and improved development. The work was highly organized and the communication was great. They were transparent and had experienced.

BACKGROUND

Please describe your company and your position there.

We are a software development company. Founded in 2016. At the moment we have a head office in Vilnius (Lithuania), and development offices in Minsk (Belarus) and St. Petersburg (Russia). We have about 50 employees. I'm a Deputy head at the Vilnius office.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adexin?

With one of our ongoing projects the customer requested an increase in the .NET technology team, which is not within our core competency, therefore we decided to hire Adexin to help with this project as .NET is one of their specialties.

What were your goals for this project?

It was necessary to assemble a team of professionals who would be able, in an agile manner, to develop an important part of a large system for our customer. The system was developed and launched in close contact with the client, which helped avoid problems with integrating the new functionality with the existing system.

SOLUTION

How did you select this vendor?

We are long-standing partners with Adexin and have worked together on several projects in the past. At the same time, .NET technology is their key expertise. Therefore, the choice was obvious. Also, the customer himself conducted a series of interviews from which he chose a person who met their requirements.

Describe the project and the services they provided in detail.

This customer works in the advertising industry. The main tasks were pre-processing and validation of configuration files from clients for subsequent display of advertisements on youtube, vimeo and various other streaming services. Development was done using .NET using the Amazon AWS infrastructure.

What was the team composition?

The end customer managed the structure and composition of the team. On the Adexin side, this was one very experienced .net back-end developer who was well integrated into an existing project. Front-end development was carried out using the React framework.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Working with Adexin helped us to retain the customer and even expand our relationship with their company. We are confident that the client will not hesitate to reach out to us for future development.

How was project management arranged and how effective was it?

The developer assigned to the project was highly organized and worked directly with the customer without internal management. Our correspondence with Adexin was limited to contract and invoice. Communication was easy and trouble free.

What did you find most impressive about this company?

Transparency and communication are a key advantage of working with Adexin.

Are there any areas for improvement?

Adexin is very good at what they do and should continue their focus on .NET and related technologies.

STAR RATINGS

Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Tribe.Red, a gaming technology company. We create math-based games that incite people to move and be active. We also work with healthcare companies to research how games motivate people to be physically active.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Adexin?

We needed more development resources because our current project was too big for us to handle.

SOLUTION

What was the scope of their involvement?

Adexin provides us with development services. They’ve created a couple of servers using Node.js and a CMS with HTML user interfaces. They also help us with data management, and they handle all of the data analytics for our clients.

First, they developed and tested the first server. As the second server was part of the same project, they worked the same way and helped us create the technical specifications. Then, they implemented and deployed it, and they handled all the QA. Now, they provide maintenance to both servers.

The other part of their involvement is around map data. They’ve handled and analyzed a lot of map data for us, and they created a server for us that handles all the requests online for our game and our players. Additionally, they created a couple of big map content game services with user interfaces.

We didn’t provide Adexin with specific requirements initially. Instead, they participated with us to innovate our developments and create a plan on what we should do next. They essentially became a part of our team, and we’re really happy with them.

What is the team composition?

We initially started working with four people from Adexin, but we’re now in communication with two.

How did you come to work with Adexin?

I met one of their representatives in 2017 at an event in Finland, and I met with him several times after that. When our need arose, I approached him because he seemed reliable. I felt that they wanted to be our partners, so I chose them and built a long-term relationship.

How much have you invested with them?

We’ve spent €120,000 (approximately $141,000 USD).

What is the status of this engagement?

We started working together in June 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Adexin has helped us develop everything faster. Their ramp-up time was also quick, helping us save at least four months at the beginning of the project. Working with them, we’ve also seen large cost savings compared to other local companies in Finland; we saved 50%–70% on costs.

Adexin is reliable and capable of working independently, and they have a very skilled team. They’ve supported us and delivered for our client on time. Our client is very happy with the quality of their work. Overall, it has been a very successful project.

How did Adexin perform from a project management standpoint?

I’m very happy Adexin’s project management. They have excellent management skills and manage their time very well, so we haven’t had to micromanage them. Their great work and support have saved a lot of time for our team.

Adexin focuses on delivering what fits our needs and our client’s needs. Building a trustworthy relationship with them has been very important to us. They’re very flexible if we have to change something, and our communication is excellent.

What did you find most impressive about them?

Adexin is really skilled and innovative; they deliver complete and custom-made solutions. They also provide us with a lot of feedback. They’re a true partner to us.

Are there any areas they could improve?

There’s nothing that I’d have them improve — we’re really happy with them. However, it would be good if they had a larger pool of talent. They have talented people, but they’re not a huge company.

Do you have any advice for potential customers?

You’ll find Adexin easy to work with, so I recommend you to work with them. They’re really great with communication, and they’re proactive in finding services that will fit your needs.

BACKGROUND

Please describe your company and your position there.

I'm a senior manager at the translation management agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire , and what were your goals?

We needed a web software for the client to communicate with the translators, create, monitor and collect translation tasks so that we don't have to send tons of emails manually.

SOLUTION

How did you select this vendor and what were the deciding factors?

A friend of mine advised them to me having worked with them before himself.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We approached Adexin with the idea to automatize our business which is translation management for our client. We discussed our needs and challenges in a number of initial meetings, and Adexin came up with a solution: a web portal that links all the stakeholders, i.e. our administrators, clients and translators.

After defining the scope of work they started developing promptly. They launched the project quickly and managed all the technical matters themselves. The project is now live, supported by Adexin guys. I was happy that they were quick to understand our challenge, listened carefully, proposed solutions and did not bother us with technical issues.

It is important for us that Adexin are flexible and ready to enhance or change the project anytime. Technical stack is Javascript, .NET and AWS as a cloud platform.

How many people from the vendor's team worked with you, and what were their positions?

Tech lead, two developers an part-time tester. It took us several short discussions to define the working plan and understand our capabilities withing our budget.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The main metrics here are the time saved for the administrators, client employees and translators. It saves all the parties several hours each months, depending on the number of translations. Priceless.

Describe their project management style, including communication tools and timeliness.

We communicated via Skype and phone calls. They guys are easy-going but professional, always willing to listen and meet our needs. Easy and efficient communication.

What did you find most impressive or unique about this company?

They go deep to understand what you exactly need from the desired piece of software. Very easy to communicate.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and your position there.

Im the founder, ceo and product owner of Hailer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adexin, and what were your goals?

We had very limited test coverage for our SaaS solution and we built out comprehensive automatic and manual test routines together with Adexin

SOLUTION

How did you select Adexin and what were the deciding factors?

We started small as the Adexin team seemed like a trustworthy partner to work with. As this turned out to be true we expanded our cooperation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Hailer tech stack includes technologies such as Angular, Swift and NodeJS. For testing purposes we have a set of unit tests for both the front- and the back end. in addition we use a technology called use trace to speed up the manual testing in the the front end.

Each development ticket goes though a fixed process where the tests are run. Adexin is a key part in our process.

How many people from the vendor's team worked with you, and what were their positions?

2 people at the moment. One resource for testing and one helping out with configuring our platform for different clients

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our bugs have reduced significantly and the delivery velocity has gone up because of their team

Describe their project management style, including communication tools and timelines.

All our product development and related communication is done on our platform Hailer, on which the Adexin team is also part of. We communicate on a daily basis

What did you find most impressive or unique about this company?

As we have already worked with Adexin for almost 2 years it now feels like the team members from Adexin are part of our team. Adexin fully adapted to our processes where many other companies have cumbersome ticketing systems that they force clients to work with

Are there any areas for improvement or something they could have done differently?

We are currently considering expanding our cooperation with various parties, but the biggest question mark is still wether or not we can outsource more of our project specific work.

Adexin is yet to show us that they truly understand the challenges we face in our sales work, so that we could include them in projects that we currently do for our clients

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Supervise, a software firm. Our focus is on building chatbots for Microsoft Teams.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Adexin?

We needed a development partner so we hired Adexin.

SOLUTION

What was the scope of their involvement?

Adexin has been our ongoing development partner. They’re my go-to team when we don’t have enough in-house development resources for mobile applications and specific tasks with Microsoft Azure technologies.

They’ve developed an Android app for us — it allows us to track the incoming and outgoing mobile phone calls and pass that data to our chatbot and then to our CRM system. They’ve also worked with the Microsoft bot framework using Azure and the Dynamics 365 technologies.

What is the team composition?

There are three people from their team. They have a really good account manager who takes care of the daily communications and then there are two developers.

How did you come to work with Adexin?

I found them on LinkedIn and asked to meet over coffee. I felt like they were great people so I gave them a chance and they’ve been delivering work well so we continue to collaborate. 

How much have you invested with them?

We’ve spent €25,000 (approximately $30,300 USD).

What is the status of this engagement?

We started working together in August 2019 and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been really fast and efficient on all the tasks I’ve given to them. The team does their job very well. Compared to other outsourcing companies we’ve worked with, they’re the best we’ve encountered. They exceed our expectations and are an honest team about the hours they work and charge.

How did Adexin perform from a project management standpoint?

The account manager is really good at what he does — he keeps me up to date. If there is ever any problem, I just send him a message and he’s really quick to reply. He then delivers the message to the developers. He’s really good with people and is also a technical person, which makes communication easy. We mainly speak through email, WhatsApp, and Microsoft Teams.

What did you find most impressive about them?

The most impressive thing is how they keep on delivering. Usually, when I start with a new company, only the first month is good, but Adexin continues to exceed our expectations every month. They have a really good track record.

Are there any areas they could improve?

No, everything is going well.

Do you have any advice for potential customers?

We have continuous work together, so it’s not just one huge project — I recommend working with them that way. I use them as a part of my team and I can trust they will get the work done. I don’t need to hire full-stack developers here in-house, so I recommend using them for ongoing support.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director for Excelano which is a company that I started several years ago. We do consulting, and we are also now building a software product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Adexin?

I reached out to them for software development services.

SOLUTION

What was the scope of their involvement?

They worked with me to develop a SaaS product that includes a couple of different parts. The software is implemented on PHP on the backend and has a REST API. I also had them work on the frontend, which is a combination of HTML, CSS, JavaScript, and React. 

The software is basically a project and portfolio management tool that we are building out and planning to use as a SaaS. 

We are also going to do Android and iOS applications, and then provide the API as endpoints for other applications if they want to do integrations with it.I haven’t started iOS and Android yet. 

What is the team composition?

I worked with three people. The main developer was the primary person I worked with, but I also worked with the business manager who is in Belarus. They also have a person in the US who I interfaced with for billing and things like that.

How did you come to work with Adexin?

I was looking specifically for teams in Eastern Europe. I had good experiences with other vendors in that region. I found them on LinkedIn initially. I connected with them, and quite a few others. I had in-depth conversations with about five other groups. I needed someone that was really flexible and with a base in the US. 

Adexin met all of my requirements. They had good quality people, and they had a reputation for doing good work. It was also important to me that they had open source so that I could actually go in and look at their code to see if their code was good.

How much have you invested in them?

So far, I’ve spent about $25,000.

What is the status of this engagement?

We started working together in July 2020. We finished up the first part of the project in November 2020. Right now, we are taking a break, but I will probably start the next project in January 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was able to establish a good level of trust with the manager that I worked with. He understood where I was coming from, what my needs were, and was able to work with me and be flexible. Right now the product is only available for internal use and beta testing. However, so far I’m happy with how it’s turned out. 

How did Adexin perform from a project management standpoint?

We ran it as a scrum project and we communicated daily. We had different time zones, so we basically chose a time that worked well for everybody to have a daily stand-up meeting. We were getting constant feedback and working directly together. 

We used GitHub for our code tracking. We would assign a task within GitHub. A separate branch would be created, and then they would work on it and check it in. We made sure that someone else on the team, whether it was me or the other developer, would look at the code so that we were all on the same page. If there was anything that needed to be changed, we would tweak it and go back and forth.

Every two weeks, we did a demonstration and had a meeting on Zoom. The developers would show off the features that they had developed during that two-week period. 

I encouraged the team to communicate directly with one another and they did that. They worked well together, and they all got along. They all had the same vision.

There were parts of the project where I had them work part-time and parts of the project where I had them work full-time, and they were great at that. They were very easy to work with and flexible on scheduling.

What did you find most impressive about them?

The code is excellent. I wanted someone that had done REST API using PHP, and our developer has done that. They understood what to do without me having to sit down and explain every little piece. 

They were able to conceptualize the product clearly. It saved a lot of time and made the process go much faster than if I had to sit down and explain every little piece to it. That is probably the best part about it. They understood what needed to happen and just did it.

Are there any areas they could improve?

To be honest, I was perfectly happy with everything they did. They did exactly what I asked them to do. They were easy to work with, and they were flexible. Obviously, there is always room for improvement, but I was honestly happy all around. I don’t think there is anything that they should have done differently. They were a great partner for me, and I hope to use them in the future.

Do you have any advice for potential customers?

Get to know the team and understand what they bring to the table. They are going to bring value, and sometimes they are going to bring value that you didn’t even expect. Get to know them personally and let them do their thing.

BACKGROUND

Please describe your company and your position there.

We develop web applications especially in the field of online reporting and I am the managing director of talvaro GmbH

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Adexin?

We needed some assistance for our team and Adexin provided us such a service.

What were your goals for this project?

We had to improve the structure of an existing tool and extend it with new functuallities. So we had to rewrite almost all code.

SOLUTION

How did you select this vendor?

We identified 4 vendors and decided to do this job with Adexin.

Describe the project and the services they provided in detail.

the vendor developed a lot of frontend code in and with modern technologies and we were satisfied all the time.

What was the team composition?

The contractor provided a frontend developer and a software tester. The entire team included 2-3 other frontend and backend developers. In addition, a project manager managed the entire project

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project was a very important basic project for our customer on which we will build in the future. Accordingly, we had to choose the architecture very well. Furthermore, we focused on the responsiveness and the interaction with the highchart libraries.

How was project management arranged and how effective was it?

We used microsoft teams and azure dev ops to collaborate and it worked well with vendor.

What did you find most impressive about this company?

We have received quite interesting input that we did not know before. So we were also able to improve our know-how.

Are there any areas for improvement?

Basically, I did not find anything important that could have gone better

BACKGROUND

Introduce your business and what you do there.

I’m the CEO Numerum Oy, an accounting firm based in Finland. We have three full-time employees and four part-time ones.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Adexin?

We wanted to develop a mobile app that allows small business owners to keep all their bookkeeping documents in one place, including receipts, bills, and tax reports. We hired Adexin for the job.

SOLUTION

What was the scope of their involvement?

Adexin designed and developed our app based on our specifications, taking care of everything from UI/UX design to Android, iOS, and desktop app development. We had some Q&A sessions at the start to gather our requirements. It was easy to communicate with them despite dealing with technical terms beyond an ordinary person’s knowledge. Adexin made what they were going to do easy to understand.

The mobile app allows users to take pictures of their receipts and send bills or tax reports directly to their customers for products and/or services. The desktop version is meant for accountants, who receive all the necessary documents from their clients over the cloud through the app and then send reports to the tax administration. 

What is the team composition?

We were in contact with one person 24/7, but their designer was also present during meetings. Overall, there’s been a team of several people working on our project.

How did you come to work with Adexin?

We met and talked with them briefly at a festival where we were showcasing a demo version of the app. When we began considering replacing the company we were using at the time, we thought of Adexin. I browsed their website and ultimately chose them based on our communication. I also felt that their services were much cheaper than the options we had in Finland but were still of high quality. 

How much have you invested with them?

We spent €32,000 (approximately $35,895 USD).

What is the status of this engagement?

We started working with Adexin in August 2018. The project is still ongoing, but we’ve frozen it since November 2018 due to some payment difficulties on our side. Their customer service has been great from this point of view.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Communication is the first thing that stands out about a provider we don’t know, and it’s what amazed me about Adexin every time. With the software companies I’ve previously worked with, I couldn’t even understand what people were saying to me, but it was totally different here. It was easy for me to communicate every small detail to Adexin, and we knew of every single step they were taking. 

Work-wise, there was no pressure from their end. Most of the work was done faster than we had planned. I’ve been a bit worried about working with companies outside of Finland, but everything has gone really, really well. Adexin gets five stars from me all the way. 

How did Adexin perform from a project management standpoint?

Their team worked ahead of schedule at times and were flexible when our company faced issues. There was an instance when we needed to stop development for one week, and they were fine with that. Adexin’s customer service is amazing. We mainly use WhatsApp for communication, though we’ve also used Skype once or twice.

What did you find most impressive about them?

Adexin is perfect at what they do, whether its project- or communication-related. 

Are there any areas they could improve?

There’s nothing I would change about them. Let them be.