Addict2Web - A Shopify Plus Agency

BACKGROUND

Please describe your company and position.

I am the Co-Founder and Creative Director of Elder Younger Studios

Describe what your company does in a single sentence.

Brand Strategy, Design and Production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Addict2Web - A Shopify Plus Agency to accomplish?

• Website Development

SOLUTION

How did you find Addict2Web - A Shopify Plus Agency?

Online Search

Why did you select Addict2Web - A Shopify Plus Agency over others?

• High ratings
• Good value for cost
• Company values aligned, Other

What was the size of Addict2Web - A Shopify Plus Agency’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shopify Website Development for an upcoming food brand in India.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Seamless Execution
• Happy & Satisfied Clients
• Highly Responsive Team
• Clarity in Communication

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive and always available to answer all my queries without any judgment or resistance. were highly responsive and always available to answer all my queries without any judgement or resistance. Right from submitting the quotation to the final delivery, they were super active on emails as well as calls, and made sure they were able to translate the idea of the project seamlessly.

They made sure that the website development which was managed at their end, and the website design which was managed at our end, went hand in hand throughout the process. Timely delivery, top-notch quality and seamless experience They are now our go-to team for E-commerce Website Development.

What was your primary form of communication with Addict2Web - A Shopify Plus Agency?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

• Responsive team
• High-Quality Work
• Optimistic
• Can-Do Attitude

BACKGROUND

Please describe your company and your position there.

I am a Shopify store manager at the company i work and we sell all sort products ranging from cars to female rugby wears, cap cleaning products as well as neoprenes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Addict2Web Technologies, and what were your goals?

We hired Addict2web to help us manage and solve all sorts of technical issues that we might encounter now and in the future. TO help our stores run fine and diligently available to our ever loyal customers

SOLUTION

How did you select this vendor and what were the deciding factors?

Through web search and referralWE about how professional they are

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We usually start with a meeting, discussing our discoveries and goal and net steps. duties are assigned and deadlines are set.

How many people from the vendor's team worked with you, and what were their positions?

Two of them. The manager and one other web developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Products pages are easy to navigate, Customers can listen to the contents of our store when they are visually impaired through the audio setup by Addict2web on one of our stores. Sales have increased tremendously.

Describe their project management style, including communication tools and timeliness.

We communicate through skype, emails and set work-related tasks and roles on Trello board for everyone to know what has being assigned and when due

What did you find most impressive or unique about this company?

They were very professional and would always respond to your request almost immediately. They were reliable and swift to perform their duties

Are there any areas for improvement or something they could have done differently?

No, They are almost perfect

BACKGROUND

Please describe your company and your position there.

I'm the Director of Marketing for a fine jewelry brand specializing in engagement/bridal and ready-to-wear.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Addict2Web Technologies, and what were your goals?

Our website is built on Shopify with limited flexibility in page content and layouts. Our goal was to begin updating one key section of our website to better reflect the brand and improve traffic, consumer engagement, and bounce rate.

SOLUTION

How did you select this vendor and what were the deciding factors?

We've worked with this team in the past and it's always been easy, quick and productive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss the project and key deliverables: flexibility in the hero section of the page and adding in flexibly content boxes throughout the page with ability to use various file formats (jpg, png, video, gif)

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager and team of 3 developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We worked with Addict2Web to redesign our collection pages to better reflect the brand, including more content that aligns with the content on channels driving users to the site. Our bounce rate dropped immediately by 10% per page and is continuing to improve. Users are staying on the page longer and engaging more.

Describe their project management style, including communication tools and timeliness.

It was a fairly straightforward project so we communicated very easily via email and scheduled video calls, as needed – to present updates and discuss functionality.

What did you find most impressive or unique about this company?

They provided an easy-to-use solution very quickly and they were very responsive throughout the process. They even responded with various one-off questions from our team.

Are there any areas for improvement or something they could have done differently?

We encountered a couple minor bugs after our team made some last minute requests however the team fixed them very quickly

BACKGROUND

Please describe your company and your position there.

I am the owner of a consulting firm, working directly with business owners on branding and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Addict2Web Technologies, and what were your goals?

We hired Addict2Web to assist with developing a customized Shopify site. Our team had a specific design and UX for the site, but wanted the usability backend from Shopify.

SOLUTION

How did you select Addict2Web Technologies and what were the deciding factors?

A number of factors were taken into consideration when choosing to work with Addict2Web. One was quality of work, which I had seen through the sample work of their previously completed projects. A second trait was communication - whether they were attentive, clear, consistent, and available. Last was their capacity level and turnaround time. All three factor I was pleased with by the end of the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The design of the website was provided through .psd files. Access provided to necessary platforms such as Shopify, and third party integrations like MailChimp. The task was to develop the desired design with desired user interaction. Additionally, Addict2Web did a great job with ensuring the site was fully responsive on multiple devices.

How many people from the vendor's team worked with you, and what were their positions?

I had one point of contact for task management, who worked with one designer for execution.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Working with Rohan and the team was a great experience. Everything they delivered was what we wanted and to our standard. Any problems were well communicated along the way, and provided with solutions.

Describe their project management style, including communication tools and timelines.

Communication and turnaround time was consistent and reliable. I felt confident in working with the team. They kept me in the loop with progress, let me know if there were outstanding needs, and were great with delivery.

What did you find most impressive or unique about this company?

They provide consistent and reliable communication. They also seek solutions whenever challenges would arise.

BACKGROUND

Please describe your company and your position there.

I have a consulting company that handles website development, business development, and product development. I handle most of the client relations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Addict2Web Technologies?

We hired them for website development.

What were your goals for this project?

We needed to migrate a very large website that serves as both a gallery and e-commerce site in a short amount of time.

SOLUTION

How did you select this vendor?

I found this vendor on a site called PeoplePerHour, recommended from a colleague in the industry. Jignasa’s (Principal, Addict2Web Technologies) proposal along with her stellar reviews convinced me to move forward with her company.

Describe the project and the services they provided in detail.

I was migrating a client from a custom site to a Shopify site. I needed a developer to aid in adjusting certain elements of code to better customize the site per the client’s needs. So, Jignasa and her team completed a large list of smaller tasks including, getting rid of the “buy now” buttons on all bridal jewelry, getting rid of tags, auto-playing videos, shifting the footer from two columns to three, and many more tasks such as this.

What was the team composition?

The team consisted of myself and Jignasa. We played the liaison between both ends: myself for the client here in the States, and Jignasa with her team in India.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This website is going to be amidst the first time this bridal jewelry company is launching into everyday-wear fine jewelry. So this could be an entirely new stream of revenue for the company, but it's too soon to tell.

How was project management arranged and how effective was it?

I provided Jignasa with a clear and concise PDF list of all of the items we needed addressed with due dates attached. She crossed them off one by one, communicating along the way if there was an issue or if she needed more information. This method was extremely effective; so long as she had a clear list of to-do's and access to the platform, everything was streamlined. We also used Skype to communicate quick questions and information.

What did you find most impressive about this company?

I was impressed by the consistent communication. That was my biggest concern initially being on different time zones, but Jignasa was over communicative and delivered!

Are there any areas for improvement?

There are no areas to improve, truly!

BACKGROUND

Please describe your company and your position there.

I am the president of Lucent Idea Works Inc. We consult businesses on marketing, sales, and brand development in both brick-and-mortar and online spaces.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Addict2Web Technologies?

We hired Addict2Web to develop a PHP website. 

What were your goals for this project?

Our goal was a user-friendly interface that would not only appeal to both men and women but would also be suitable for a range of products from brake pads to luxury branded designer handbags.

SOLUTION

How did you select this vendor?

We had worked with their senior develop before and knew she was willing to work the hours necessary to make all the required changes. 

Describe the project and the services they provided in detail.

Addict2Web created an easy-to-use, attractive platform to present and sell high-end automotive parts and accessories as well as expensive soft goods.

What was the team composition?

The team consisted of six people with various skills and experience.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our project showcased the skill sets Addict2Web possesses for building new business development channels in the online arena. 

How was project management arranged and how effective was it?

We had one primary contact person on each side of the ocean and used regular daily Skype sessions to plan daily activities and projects.

What did you find most impressive about this company?

Addict2Web offers exceptionally personal and dedicated service. They are a team of hard-working, talented individuals who remain flexible to our needs. 

Are there any areas for improvement?

They could perhaps gain a little better understanding of the big picture prior to beginning the project, but this was largely our fault, not theirs. 

BACKGROUND

Please describe your company and your position there.

I work for a skin care brand that’s entering the market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Addict2Web Technologies?

We hired them for design updates on our WooCommerce Avada website.

What were your goals for this project?

We wanted to improve the UX and visual design of our site.

SOLUTION

How did you select this vendor?

We were comforted by the fact that this vendor seemed honest, and had good reviews on other platforms.

Describe the project and the services they provided in detail.

We provided them with a power point detailing all the results we wanted. They then provided an estimate of time they would need for the project, and we started from there. Their design work included the checkout feature, the homepage, and pop-ups.

What was the team composition?

We only worked with one member of their team throughout the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We believe their designs will increase user satisfaction.

How was project management arranged and how effective was it?

Everything went smoothly. We had discussions by email and they gave us daily updates.

What did you find most impressive about this company?

Their speed of delivery made a difference.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and position.

I am the editor in chief of The Rugby Breakdown

Describe what your company does in a single sentence.

news website for U.S. women's rugby

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Addict2Web - A Shopify Plus Agency to accomplish?

• Reformat website layout
• Update and optimize website
• Fix website bugs

SOLUTION

How did you find Addict2Web - A Shopify Plus Agency?

Referral

Why did you select Addict2Web - A Shopify Plus Agency over others?

worked together previously

Describe the scope of work in detail. Please include a summary of key deliverables.

Sports news website needed to be reformatted so that more and different information was more readily available. General website updates related to WordPress plug-ins

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was reformatted to look exactly as I had described the updates. Everything loaded quickly and there were no glitches in the reader-subscription process. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rohan, the lead, was incredibly accessible and responsive whenever I messaged, which is impressive given our time diference (13 hours). He was always accurate in estimating when projects would be completed and always kept the updates flowing. 

What was your primary form of communication with Addict2Web - A Shopify Plus Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

I had one issue that arose during the website reformatting -- an errant message that was being delivered to renewing subscribers -- and Rohan + the team did a deep dive into our issues until they were resolved. There were many iterations of tests and adjustments, and a big sigh of relief when the team solved the problem, but I was very impressed by how dedicated they were to getting to the root of the issue.

Are there any areas for improvement or something Addict2Web - A Shopify Plus Agency could have done differently?

I was pleased with the experience. I opted to pay by PayPal out of convenience but wish I had taken Rohan's suggestion for an alternate service that did not have such a large transaction fee. That, of course, was not Rohan's fault, but a decision I came to regret. 

BACKGROUND

Please describe your company and position.

I am the Management Consultant of WatchMyDay

Describe what your company does in a single sentence.

Provide a Google PlayStore time management app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Addict2Web - A Shopify Plus Agency to accomplish?

• Update and redesign our mobile app
• Fix existing bugs within our mobile application
• Help launch our mobile app on Google PlayStore

SOLUTION

How did you find Addict2Web - A Shopify Plus Agency?

• Online Search
• Clutch Site

Why did you select Addict2Web - A Shopify Plus Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Addict2Web - A Shopify Plus Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Addict2Web initially did a scope and testing of the exiting mobile application to fully understand it's functionality. They discovered several bugs and that the UI/ UX design was not user friendly. So, they help redesign the mobile app to better UI/ UX, fixed all the bugs, re-created a new and improved website to help launch the app on Google PlayStore.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app UI/ UX was redesigned into fresher and more user friendly version, which received great feedback during the beta testing.The bugs were fixed, so the app was ready for launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had weekly meetings initially to understand and scope the project before having fortnightly meetings whereby we had a progress review, agreed actions. These were carried out in a timely manner and throughout the project I was kept informed via email and WhatsApp messaging

What was your primary form of communication with Addict2Web - A Shopify Plus Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have great developers who complete updates and tasks quickly and to a high quality. Their response and communication was also great, always making time for meetings that suited my schedule and keeping me informed via WhatsApp and email in a quick and timely manner so that I was always informed of progress and my questions or queries were answered.

Are there any areas for improvement or something Addict2Web - A Shopify Plus Agency could have done differently?

Expand the number of web systems they use for development. My mobile app website was built on Netlify and deployed via Github. Unfortunately, at the time of development, they did not have web developer that was an expert on using Netlify.

BACKGROUND

Please describe your company and position.

I am the Content creator

Describe what your company does in a single sentence.

Entrepreneurship

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Addict2Web - A Shopify Plus Agency to accomplish?

• Optimise website performance
• Redesign

SOLUTION

How did you find Addict2Web - A Shopify Plus Agency?

Online Search

Why did you select Addict2Web - A Shopify Plus Agency over others?

• High ratings
• Pricing first our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Optimised speed Front and back of the website redesigned and optimised

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved speed
• New Web design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely helpful, resolved everything asked, went above and beyond what was asked or quoted. They cared about building trust and reputation. So grateful to have found and to be working with them.

What was your primary form of communication with Addict2Web - A Shopify Plus Agency?

• Email
• Messaging App

What did you find most impressive or unique about this company?

I was impressed with their customer service — everything was possible, and they worked hard to do anything they could.

Are there any areas for improvement or something Addict2Web - A Shopify Plus Agency could have done differently?

I think when analysing my website they could have said they may be some restrictions when changing layouts and that a redesign from scratch might be worth thinking about it, how much it may cost etc.