What evidence can you share that demonstrates the impact of the engagement?
When I initially signed up for the accounting software from my bank, I decided to give it a shot myself, and two hours later I was completely in over my head and had to ask them to do it instead. They were able to get everything together correctly, compile the accounts and get them to me for approval, and then submit them for me as well.
Since that first experience, it has been a completely painless experience for me and allows me to focus on growing my business’s marketing strategies, hiring, and everything else that is really important instead of the nitty-gritty of our financials.
How did The Accountancy Partnership perform from a project management standpoint?
Their communication flow is absolutely excellent and is the main thing that sets them apart as real pros in the industry. They’ll never get in touch when you’re two days from the deadline and start yelling like other accountants might. Instead, you get personalized emails notifying you at regular intervals about what to do next, and when you get closer, they’ll give you a call to set up times to handle each individual step.
The communication is consistently effortless and allows you to just email back and forth to get the job done with complete professionalism and excellent work ethic. If you ever have a question, they take it very seriously and answer it quickly in specific terms until you are completely satisfied. It really has been a huge asset to their services.
What did you find most impressive about them?
In the past, I have worked with other accounting firms who were either less available, less effective, gave less sound advice, or some combination of the three. It is really rare to find an accounting firm that combines competency and dedication as well as they do. I’m really happy with every accounting-related element of our business at the moment, which is an incredible place to be as a business owner and I wouldn’t have it any other way
Are there any areas they could improve?
Considering the time, having an app on my phone might be much more natural than receiving an email and picking it out of all the emails I’m getting on a given day. If they were to create an app that could send you push notifications, I would love that, but it’s obviously a very trivial thing. The core service that they offer is absolutely phenomenal, and I really can’t fault them for any part of that.