What evidence can you share that demonstrates the impact of the engagement?
A2 has successfully delivered an app that's allowed us to generate revenue and interest. Their efforts have been critical in helping us give more people the tools to practice mindfulness.
They just completed a critical third-party integration for a conference last month. Despite the rushed timeline, they got it done on time and helped us make a very positive impression at the event.
How did A2 perform from a project management standpoint?
Their communications are good in terms of actively using Trello and Jira boards to stay on top of tasks. I do, however, have to push them to be a little more thorough in documentation, which is common in their field.
What did you find most impressive about them?
They have a strong sense of what the backend should look like and how it should be architected. They also do a decent job at developing the frontend, despite it not being their main service offering.
Are there any areas they could improve?
As they grow, I'd recommend that they set up service level agreements when it comes to answering emails within a certain timeframe. While they're excellent at communicating through project management tools, they're a little bit sluggish to respond to emails.
Do you have any advice for potential customers?
To get the most out of the relationship, I think it's wise to set up expectations for communicating. We have regular biweekly calls with their team, which has helped both our teams stay on the same page.