7Technosoft Solutions

BACKGROUND

Please describe your company and position.

I am the Owner of Student Help Desk World

Describe what your company does in a single sentence.

Student Help Desk World provides students with comprehensive resources and personalized support for visa processes, migration, job searches, accommodation, and educational guidance across multiple countries, connecting them with consultants and a community network to ease their transition and success abroad.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 7Technosoft Solutions to accomplish?

• Website and admin portal development, Mobile application development.

SOLUTION

How did you find 7Technosoft Solutions?

• Online Search
• Referral

Why did you select 7Technosoft Solutions over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from 7Technosoft Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project encompasses building a centralized platform that assists students with key services for studying and working abroad, such as visa guidance, migration advice, job search tools, accommodation options, course changes, and consultant connections. The platform must offer a seamless user experience on both web and mobile applications, ensuring accessibility and interactivity across multiple roles and countries.

1. Core Modules
   • Information Hub: Provides resources on visa processes, migration, job search, and accommodation for specific countries like Australia, Canada, Germany, Dubai, the UK, and India.
   • Consultant Directory and Interactions: A searchable list of consultants by country and specialty, with chat and voice call options on a paid basis.
   • Role-Based Permissions: Four primary roles—Super Admin, Country Admin, Student, and Consultant—with unique access levels and dashboards.
   • Student App Modules:Education: Access to resources, consultants, and advice on education options.
   • Migration: Paid chats or voice calls with migration consultants, including online and offline statuses for consultants.
   • Job Search: Students can post or find job openings, apply, and communicate with employers via in-app chat.
   • Accommodation: Options for posting and browsing accommodation listings, with in-app chat for direct connections.
   • Notifications and Reminders: Automated notifications for job applications, accommodations, consultant availability, and appointment reminders.
   • Country-Specific News, Events, and Blogs: Ongoing updates on events, news, and relevant insights tailored to each supported country.
2. Key Deliverables
   • Database and Infrastructure Setup: SQL database architecture to support role-based access, user data, consultant schedules, payment tracking, and activity logs.
   • User Interface (UI): Responsive and intuitive UI (HTML5 and CSS3) for both web and mobile (React Native) that allows quick navigation and easy access to resources.
   • Consultation Payment System: A seamless, secure payment system for students to access consultant services, with tracking for hourly commissions.
   • Chat and Voice Call Functionality: In-app chat and voice call integration for paid consultations in Education and Migration modules.
   • Student Job and Accommodation Posting: A streamlined posting and notification system for job listings and accommodation availability.
   • Country Admin and Super Admin Dashboards: Comprehensive control panels for managing country-specific content, user data, consultant activities, and analytics.
   • Notification and Alert System: Automated alerts for pending applications, consultant availability, or expiring posts.
   • Comprehensive Testing and QA: Full testing for usability, security, and performance on both web and mobile platforms.
   • Documentation and Training: User guides, technical documentation, and training sessions for administrators and end users.

This scope aims to build a well-integrated, user-focused platform that empowers students to navigate and succeed in their international journeys with ease and confidence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Student Help Desk World project achieved several measurable outcomes that demonstrated its success in supporting students and improving operational efficiency:

1. Enhanced User Engagement and Retention
   • User Engagement: A high engagement rate among students, with over 70% actively utilizing core modules like Education, Migration, Job Search, and Accommodation within the first few months.
   • Increased Consultant Interactions: The paid chat and voice consultation feature saw a 60% utilization rate, with many students opting for follow-up consultations, indicating strong demand and trust in the consulting services.
2. Operational Efficiency Improvements
   • Reduced Support Time: By consolidating visa, migration, and job resources in one place, the platform reduced student support requests by 40%, as students were able to find relevant information on their own.
   • Automated Notifications: Implementing automated email and in-app notifications for job applications, accommodation inquiries, and consultant availability decreased manual reminders by 50%, streamlining the communication process.
3. Revenue and Cost Benefits
   • Consultant Revenue Growth: With the hourly commission structure, consultant engagement generated steady revenue, with each consultant averaging 15 paid consultations per month.
   • Platform Monetization Success: The platform’s consultation fees led to a measurable revenue increase, covering operational costs and providing a sustainable income stream.
4. Improved Student Outcomes
   • Successful Job Placements: Through the Job Search module, 30% of students reported successfully finding jobs or internships, reflecting the effectiveness of the job listing and application process.
   • Accommodation Match Rate: Over 40% of accommodation posts received inquiries within a week, with students successfully securing housing through the platform.
5. High User Satisfaction and Adoption
   • User Satisfaction Ratings: Positive feedback from students and consultants, with an average satisfaction rating above 4.5/5, especially for the mobile app’s usability and the in-app chat feature.
   • Country-Specific Resource Utilization: News, blogs, and country-specific resources saw a 65% monthly view rate, demonstrating value for students across different regions.

These outcomes highlight significant progress in user engagement, platform monetization, and support for students, positioning Student Help Desk World as a valuable resource for international students.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for Student Help Desk World was highly organized and responsive, with a strong focus on timely delivery and clear communication:

1. Timeliness and Delivery
   • On-Time Milestone Completion: Each phase of the project, from backend development to app functionality and user interface design, was completed on time. The project team established clear milestones, such as database setup, feature development, and user testing, and consistently met these deadlines, often delivering some components early.
   • Efficient Resource Allocation: Key resources were dedicated to the most complex modules, such as the paid consultation and notification systems, ensuring these features were ready for testing as scheduled.
2. Responsiveness to Client Needs
   • Adaptable to Feedback: The team was highly receptive to feedback and implemented changes efficiently. For example, after early-stage feedback on user roles, adjustments were made to refine Country Admin permissions and ensure a smoother experience for students using the consultation feature.
   • Regular Communication: Weekly updates kept the project on track and allowed continuous input, helping to align the platform’s functionality with evolving needs. The team also provided prompt responses to questions and requests, minimizing any downtime in communication.
3. Quality Assurance and Testing
   • Rigorous Testing Phases: Each module went through extensive testing, with user feedback incorporated for final tweaks. They also conducted usability tests for both the web and mobile apps, which helped catch minor bugs and refine the user experience before launch.
   • Ongoing Support: Post-launch support was thorough, with clear documentation and training sessions provided to ensure admins and users could navigate the platform smoothly.

Overall, we benefited from their structured project management, timely delivery, and responsiveness, ensuring a successful launch that met both functionality and user expectations.

What was your primary form of communication with 7Technosoft Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their blend of technical expertise and a deep commitment to understanding and meeting client needs. Here are some key highlights:

1. Client-Centered Approach
   • Their ability to listen and adapt to specific requirements was exceptional. They engaged closely with feedback, refining core features like the role-based permissions and in-app consultation to align perfectly with real-world use cases. This level of customization demonstrated a genuine commitment to client satisfaction.
2. Innovation in Problem-Solving
   • The team consistently provided innovative solutions to complex requirements. For example, the in-app chat and voice call feature, complete with consultant availability tracking, showcased their technical creativity. The automated notification system, which streamlined communications around job and accommodation posts, also demonstrated thoughtful attention to user needs.
3. Proactive and Transparent Communication
   • Their proactive communication style made collaboration easy and kept the project moving efficiently. Weekly updates, clear documentation, and consistent responsiveness helped ensure every detail was covered, leading to a smooth project experience from start to finish.
4. Quality Assurance and Post-Launch Support
   • Even after launch, they offered comprehensive training, detailed documentation, and ongoing support to ensure the platform’s success. This level of post-launch dedication showed their commitment to long-term client success and platform adoption.

This unique combination of technical skill, client focus, and proactive support made the company an invaluable partner, resulting in a highly customized platform that met both technical and business goals.

Are there any areas for improvement or something 7Technosoft Solutions could have done differently?

Non that I can think of.

BACKGROUND

Please describe your company and position.

I am the M.D. of Silver Foils Private Limited

Describe what your company does in a single sentence.

Established in the year 2014, we “Silver Foils Private Limited” are a notable and prominent company which is engaged in manufacturing, importing and exporting a wide range of Aluminum Foil Container, Aluminium Kitchen Foil, Aluminium Foil Scrap and much more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 7Technosoft Solutions to accomplish?

• Develop custom billing & accounting portal

SOLUTION

How did you find 7Technosoft Solutions?

• Online Search
• Referral

Why did you select 7Technosoft Solutions over others?

• High ratings
• Pricing fit our budget

How many teammates from 7Technosoft Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope encompasses developing a robust, user-friendly platform that integrates essential features for product management, billing, and accounting. The application should streamline operations for product inventory, customer and supplier information, invoicing, payment tracking, and financial reporting. The platform must be scalable and secure, ensuring data integrity and accessibility across different user levels.

1. Core Modules
   • Product Management: Includes creating, updating, and categorizing products with key details like SKU, pricing, stock levels, and descriptions.
   • Customer and Supplier Management: A directory to manage relationships, contacts, credit terms, and history with customers and suppliers.
   • Billing & Invoicing: Functionality to generate, edit, and share invoices with customizable tax settings and discounts, supporting multiple payment types.
   • Payments & Receivables: Records of payments received and pending, with notifications for overdue payments and options for partial payments.
   • Expense Tracking: Allows users to log operational expenses, link them to relevant accounts, and monitor cash flow.
   • Reporting & Analytics: Provides insightful reports, such as profit & loss, balance sheets, sales analysis, and tax summaries.
   • User Roles & Permissions: Defines different access levels (e.g., admin, finance, sales) for secure data handling and role-specific dashboards.
2. Key Deliverables
   • Database Schema & Setup: A structured SQL database schema that ensures normalized storage for products, transactions, users, and financial data.
   • User Interface (UI): An intuitive, responsive design (HTML5 & CSS3) that is easy to navigate and provides an efficient workflow for each module.
   • Backend Development: Developed in Laravel to support business logic, transaction processing.
   • Product Catalog & Inventory Management: A dashboard for managing products, with features like stock updates, low-stock alerts, and price adjustments.
   • Invoicing Module: Complete invoicing tool with templates, tax options, and an automated invoice numbering system.
   • Accounting Features: Core accounting functions such as journal entries, ledgers, and financial reports.
   • Testing & Quality Assurance: Rigorous testing for security, functionality, performance, and compatibility.
   • Documentation & Training: Documentation for each module, setup instructions, and usage guidelines, alongside a potential user training session.

This platform should improve efficiency and accuracy in managing products, processing sales and expenses, and generating comprehensive financial insights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes for the Product Management, Billing, and Accounting platform demonstrate its impact on operational efficiency, data accuracy, and financial visibility. Here are some key indicators of success:

1. Operational Efficiency Improvements
   • Time Reduction in Billing and Invoicing: Automated invoice generation and payment tracking reduced the time required for billing tasks by an average of 40%.
   • Faster Inventory Updates: Real-time product management allowed for instant stock adjustments, minimizing delays in updates by over 50%.
   • Streamlined Expense Management: With a dedicated module for tracking expenses, time spent on manual data entry for expenses was reduced by 60%.
2. Data Accuracy and Consistency
   • Error Reduction in Transactions: Automated calculations for tax, discounts, and total costs on invoices led to a 90% decrease in errors.
   • Enhanced Data Integrity: Centralized customer and supplier data eliminated duplicate entries, improving data consistency by 70%.
   • Audit Trail Efficiency: With an audit trail in place, transaction verification was streamlined, reducing time spent on reconciliations by 30%.
3. Financial Visibility and Reporting
   • Improved Cash Flow Tracking: Real-time tracking of receivables and payables led to a 20% reduction in outstanding payments by providing timely reminders and reports.
   • Comprehensive Financial Reporting: Reports such as balance sheets, profit & loss, and tax summaries offered clear insights, reducing time spent compiling financial reports by 50%.
   • Better Decision-Making with Sales Analytics: Sales trend analysis and inventory reports enabled more informed decisions, contributing to a 15% increase in sales through targeted product adjustments.
4. User Satisfaction and Adoption
   • User Adoption Rates: High adoption rates, with over 80% of users transitioning from manual processes to using the platform’s automated modules.
   • Positive User Feedback: Increased user satisfaction with usability scores averaging above 4.5 out of 5, especially for billing and reporting functions.
   • Improved Data Accessibility: Multi-user access and role-based permissions streamlined collaboration across departments, improving inter-departmental coordination by 40%.

These outcomes indicate substantial progress in automation, accuracy, and financial oversight, contributing to overall business efficiency and user satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for this platform was highly organized and responsive, demonstrating an effective balance between structured planning and adaptability to meet emerging requirements. Here are some key aspects:

1. Timeliness and Milestone Management
   • On-Time Delivery of Key Milestones: The project was managed with well-defined milestones, such as database setup, module completion, and testing phases. Each deliverable was met on time, with some components delivered ahead of schedule, particularly the product catalog and inventory management modules.
   • Progress Tracking: A project management tool Monday.com was used to track task completion, which allowed transparent updates and ensured that any bottlenecks were addressed promptly.
2. Responsiveness to Needs and Feedback
   • Adaptability to Feature Requests: The team responded quickly to new requirements and adjusted the scope where necessary, such as adding specialized tax settings or additional reporting functions based on early feedback. These adjustments were incorporated efficiently, showing a good understanding of business needs.
   • Regular Communication and Updates: Weekly check-ins and progress reports kept stakeholders informed and allowed for continuous feedback, which was immediately factored into subsequent stages. This minimized misunderstandings and improved alignment with project goals.
   • Quick Resolution of Issues: Any technical or functionality issues raised were handled swiftly. For example, minor bugs in the invoicing and payment tracking modules were resolved within a short turnaround, reflecting a commitment to quality and attention to detail.
3. Quality Assurance and Testing
   • Rigorous Testing Phase: Before delivery, the platform underwent a detailed testing phase that ensured the reliability of billing, accounting, and reporting functions. The team remained open to feedback during testing, quickly addressing any areas needing improvement.
   • Training and Support: Post-launch, the team provided documentation and user training, helping to ensure smooth adoption and addressing any operational questions. This post-launch support reflected their commitment to client success beyond initial delivery.

Overall, the project was delivered efficiently, with proactive communication, adaptability, and a focus on high-quality outcomes that aligned well with the project's goals and user needs.

What was your primary form of communication with 7Technosoft Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about this company was their combination of technical expertise with a client-centered approach. Here are some unique aspects that were especially impressive:

1. Strong Technical Foundation with Attention to Detail
   • Their command of Laravel, SQL, HTML5, and CSS3 was evident in the platform’s seamless functionality and clean, responsive UI. The technical foundation was solid, with each feature—like the invoicing, product management, and accounting modules—designed to work together flawlessly, minimizing any lag or errors.
   • They paid exceptional attention to detail, ensuring data integrity, automating complex calculations, and providing real-time insights. This level of quality control led to a product that didn’t just meet, but often exceeded, initial expectations.
2. Client-Focused, Responsive Communication
   • The company’s responsiveness was unparalleled; they maintained consistent communication and adapted quickly to any feedback or emerging requirements. This client-centered approach was a unique asset, as they were as invested in understanding the business needs as they were in the technical execution, making it easy to collaborate and fine-tune the product.
   • They also emphasized transparency, regularly sharing progress updates and timelines. This helped build trust and kept the project on track, with any potential challenges flagged and addressed proactively.
3. Innovative and Solution-Oriented
   • Their approach to problem-solving was both innovative and highly practical. For instance, their addition of multi-user permissions and role-based access allowed the platform to cater to a diverse range of users without compromising security. Additionally, their reporting features provided actionable insights that supported business growth, like sales trend analysis and cash flow forecasting.
   • Their willingness to embrace complex requirements, such as customizable billing cycles and automated payment tracking, showed creativity and a readiness to push the platform’s capabilities.
4. Commitment to Quality and Post-Launch Support
   • Even after the project’s completion, their commitment didn’t end. They provided comprehensive documentation, training, and post-launch support, ensuring a smooth transition and successful adoption across departments. This ongoing support showcased their dedication to client satisfaction and their investment in the platform’s long-term success.

Their blend of technical skills, responsive communication, and client-first mindset made working with them an outstanding experience and resulted in a platform that drives measurable business value.

Are there any areas for improvement or something 7Technosoft Solutions could have done differently?

7Technosoft Solutions excelled in delivering a high-quality product with well documented product, I can't think of any area that they need improvement in.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Liger Kitchenware

Describe what your company does in a single sentence.

We manufacture a remarkable collection of kitchen products to ensure they efficiently use the available space. Highly convenient to use, our kitchen accessories & products have become an integral part of almost every kitchen. "Liger" Kitchenware is a name to be reckoned with by top companies that are in the business of manufacturing, supplying, trading, and distributing of kitchen accessories and kitchen-tainless steel products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 7Technosoft Solutions to accomplish?

• Website Development
• Product management portal
• To create Digital Presence

SOLUTION

How did you find 7Technosoft Solutions?

Referral

Why did you select 7Technosoft Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from 7Technosoft Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Design & UX/UI
   • Responsive Design: Ensure that the website functions and displays correctly on all screen sizes and devices.
   • UI Overhaul: Design the website to reflect a modern, sleek look that aligns with the Liger Kitchenware brand.
   • UX Improvements: Streamline the navigation and product discovery process to reduce bounce rates and increase user engagement.
2. Product Pages & E-commerce
   • Product Catalog: Organize the product catalog with clear categories and filters to help users find what they need quickly.
   • Product Pages: Develop product pages with high-quality images, detailed descriptions, and user reviews.
   • Checkout Process: Simplify the checkout process to improve conversion rates and reduce cart abandonment.
   • Inventory Management: Integrate backend systems for managing inventory and order fulfillment.
3. Performance Optimization
   • Page Load Speed: Optimize images, code, and server response times to improve page load speed.
4. SEO & Digital Marketing
   • On-Page SEO: Optimize meta tags, headings, content, and URLs for search engines.
   • Schema Markup: Implement schema markup for better indexing by search engines.
   • Content Strategy: Develop a content strategy (blogs, guides) to drive organic traffic and provide value to visitors.
   • Social Media Integration: Ensure seamless integration with social media platforms for easy sharing and engagement.
5. Security & Compliance
   • SSL Certificate: Ensure the website has an up-to-date SSL certificate for secure transactions.
6. Backend & Infrastructure
   • Content Management System (CMS): Implement a CMS using Laravel for easy website management.
   • Hosting: Evaluate and recommend optimized hosting options for better performance and scalability.
   • Database Management: Ensure a robust database setup for managing products, customers, and orders.
7. Testing & Deployment
   • Cross-Browser Testing: Test the website across multiple browsers and devices to ensure a consistent user experience.
   • Performance Testing: Conduct performance testing to ensure the site handles traffic efficiently.
   • Bug Fixes & Debugging: Identify and resolve any issues before the official launch.
     Deployment: Deploy the website on the live server with minimal downtime.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Backend Functionality
   • Improved Inventory Management Efficiency: Track improvements in inventory management processes, such as reduced out-of-stock situations or faster order fulfillment times.
2. Marketing & Outreach
   • Increased Social Media Engagement: Measure higher levels of engagement on social media platforms, driven by better social sharing features on the website.
3. Website Performance
   • Faster Page Load Times: Track the improvement in page load times, which contributes to better user experience and higher conversion rates.
   • Reduced Mobile Bounce Rate: Measure the decrease in the bounce rate specifically for mobile users, indicating better responsiveness and mobile-friendliness.
   • Improved SEO Ranking: Track improvements in search engine ranking positions (SERP) for target keywords to measure the success of SEO efforts.
4. Website Traffic & Engagement
   • Increase in Overall Traffic: Use tools like Google Analytics to track the increase in website traffic, especially organic traffic resulting from SEO improvements.
   • Improved Bounce Rate: Monitor the decrease in the bounce rate, indicating visitors are spending more time on the site and exploring more pages.
   • Increase in Pageviews per Session: Track the number of pages users view during a single session to determine if the site is more engaging.
   • Improved Time on Site: Measure how long visitors are staying on the site, signaling better content and user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Project Timeline & Delivery
   • On-Time Delivery: The project team consistently met deadlines for key milestones, ensuring that the design, development, testing, and deployment phases were completed within the estimated timeline. Delays were minimal and communicated well in advance.
   • Milestone Tracking: The project was divided into manageable phases (design, development, testing), with clear timelines for each. Regular status updates kept me informed about the progress and helped you anticipate the next steps.
2. Communication & Responsiveness
   1. Proactive Communication: The team maintained clear and frequent communication channels, providing weekly progress reports, updates, and feedback sessions to ensure that your input was incorporated at every stage.
   2. Flexibility & Adaptability: They were highly responsive to changes in the project scope or any new needs that arose. Whether you required additional features, modifications, or clarifications, the team adapted without compromising the overall timeline.
   3. Client Involvement: I was involved in key decision-making processes, including design approvals, testing, and final deployment. Your feedback was valued and promptly implemented.
3. Responsiveness to Needs
   1. Customization: The team made a point of understanding your business goals and customized the website according to your needs. They worked closely with you to ensure that features like the product catalog, e-commerce functionality, and SEO optimizations were tailored to meet your specific business objectives.
   2. Problem-Solving Approach: The project team displayed strong problem-solving skills when addressing technical challenges or potential roadblocks, providing you with practical solutions without compromising quality.
   3. Post-Launch Support: After the website launch, the team continued to provide support, addressing any technical glitches, making necessary adjustments, and offering advice on optimizing website performance.
4. Quality of Work
   1. High-Quality Delivery: The end product met or exceeded your expectations, with a clean, modern design and smooth e-commerce functionality that aligned with your brand vision. The website was well-optimized for speed, security, and user experience.
   2. Attention to Detail: The team demonstrated a high level of attention to detail, ensuring that every element—from product images to checkout processes—worked seamlessly.

What was your primary form of communication with 7Technosoft Solutions?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Strong Client-Centric Approach
   • Personalized Service: They demonstrated a deep understanding of your specific business needs, offering customized solutions rather than generic templates. Their ability to listen, adapt, and implement changes based on your feedback made the entire process feel collaborative and focused on achieving your goals.
   • Responsiveness: Their high level of responsiveness, including quick communication and the ability to handle last-minute changes without disrupting the project flow, showed a strong commitment to customer satisfaction.
2. Attention to Detail & Quality
   • Precision in Execution: The company’s attention to every detail, from the UI/UX design to technical backend integrations, was exceptional. Each element of the website reflected a high standard of craftsmanship, ensuring that it was visually appealing, easy to navigate, and fully functional.
   • Commitment to Excellence: Their focus on delivering a high-quality end product that aligned with your brand's vision, without compromising on technical aspects like performance, security, and SEO, was highly impressive.
3. Adaptability & Flexibility
   • Ability to Handle Complexity: Whether it was managing the complexity of e-commerce features, integrating backend systems, or ensuring compliance with security standards, the company showed remarkable adaptability. They quickly adjusted to changes in scope or requirements, ensuring that you got exactly what you needed, even when the project evolved.
   • Problem-Solving Capabilities: They showcased strong problem-solving abilities, providing practical solutions when faced with technical challenges or design complexities.
4. Expertise & Innovation
   • Industry Knowledge: Their expertise in web development, especially in areas such as e-commerce, SEO optimization, and performance enhancement, was evident throughout the project. They applied best practices and cutting-edge techniques to ensure that the website was not only functional but also competitive in the online marketplace.
   • Innovative Solutions: The company’s ability to propose innovative and creative solutions that enhanced both the design and functionality of the website was impressive. Whether it was streamlining the checkout process or optimizing product pages for better user engagement, their forward-thinking approach added value to the project.
5. Post-Launch Support & Ongoing Commitment
   • Dedicated Support: Their willingness to offer ongoing support after the project launch, including handling bugs, optimizing performance, and suggesting improvements, showed a long-term commitment to your success rather than just focusing on the initial delivery.
   • Long-Term Vision: They not only delivered the immediate project requirements but also provided guidance on future growth strategies, helping you plan for scaling the business and maximizing the website’s potential.

Are there any areas for improvement or something 7Technosoft Solutions could have done differently?

There are no areas for improvement for 7Technosoft Solutions as the entire experience was exemplary. 7Technosoft Solutions executed every aspect of the project flawlessly and I was highly satisfied with the outcome.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Supermom Kitchenware

Describe what your company does in a single sentence.

SUPER MOM KItchenware Was Established in 1997. Our Remarkable collection of kitchen products has been particularly designed to ensure that it efficiently uses the available space. Highly convenient to use, our kitchen accessories & products have become integral to almost every kitchen. "SUPER MOM" Kitchenware is a name to be reckoned with by top companies that are in the business of manufacturing, supplying, trading, and distributing kitchen accessories and kitchen-stainless steel products.

These products are designed after acquiring a deep knowledge of the latest market trends. We develop various kitchenware by top quality stainless steel and other materials. This ensures that all our products adhere to the international quality standard. Further, this has assisted us in satisfying a large number of customers. We are the leaders in the domain of kitchen products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 7Technosoft Solutions to accomplish?

• Streamlined Wholesaler Ordering
• Cross-Platform Accessibility
• Enhanced User Experience
• Brand Representation and Aesthetic

SOLUTION

How did you find 7Technosoft Solutions?

Referral

Why did you select 7Technosoft Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from 7Technosoft Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development: 
   • Design and UI/UX: Crafted a responsive and visually appealing website design that aligns with the brand’s identity.
   • Functionality: Implemented key functionalities including product catalogs, search and filtering options, order placement, and account management.
   • Integration: Integrated payment gateways, order tracking systems, and other essential tools for a complete ordering solution. 
2. Mobile Application Development: 
   • React Native Framework: Developed cross-platform mobile applications using React Native for both Android and iOS, ensuring a consistent experience across devices.
   • Features Implementation: Incorporated features similar to the website, including product search, order management, and tracking, with mobile-optimized designs.
   • Testing and Optimization: Conducted thorough testing on both platforms to ensure functionality, performance, and user experience met high standards. 
3. Support and Maintenance: 
   • Ongoing Support: Provided ongoing support for bug fixes, updates, and improvements post-launch to ensure the platform remains functional and up-to-date.
   • User Feedback Integration: Monitored user feedback and made iterative changes to improve the user experience and address any issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The requirement was to build a website to showcase our products to possible buyers and a cross-platform mobile app with a clean UI and easy-to-understand flow which is now online and streamlined our process of receiving orders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Each step of the development challenges is thoroughly explained in the requirement gathering phase itself and the possible solutions so that development will be much faster. Also had regular communication with the team to ensure the development was going in a smooth direction and the timeline's intact.

What was your primary form of communication with 7Technosoft Solutions?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate their responsiveness and troubleshooting skills. At each setback, their team already has a solution.

Are there any areas for improvement or something 7Technosoft Solutions could have done differently?

I can't think of anything that can be done differently.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a publishing company. We work with authors and aspiring authors to publish books, journals, and planners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 7Technosoft Solutions, and what were your goals?

Our CRM portal was created a few years ago and we needed several updates to improve its usefulness and efficiency. It was also hacked and required several fixes to get it back to its original state and make it available to our clients. The original development company also used a lot of custom coding that made updates difficult and complex. We don't have an in-house tech team so we hired 7Technosoft to build out the capabilities for us as a 2.0 version.

SOLUTION

How did you select this vendor and what were the deciding factors?

We'd worked with a company for the initial development and they recommended Vaib and his team for the new scope of work. They'd been involved with the 1.0 version so it seemed like it would be a quicker onboarding given the custom nature. We discussed timing and cost and kicked off the work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off call to discuss the needs. We provided detailed files with guidance on every change and walked through that document with Vaib and the project leader, Rakshit. We kept a running spreadsheet to talk through the phases, status of each activity within the scope, needs, and feedback.

How many people from the vendor's team worked with you, and what were their positions?

We had one project leader for day-to-day questions and updates. There were other team members but we didn't interact with them regularly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team got the CRM up and running again and available to our clients which was our primary concern. The updates were installed and now the portal is functioning.

Describe their project management style, including communication tools and timeliness.

We felt heard by the team and had regular connects (calls and messages via Skype) to discuss any confusion or questions throughout the project. They worked with us to make sure everyone was clear on the needs so we wouldn't have re-work.

What did you find most impressive or unique about this company?

They were very responsive, which our team appreciated immensely.

Are there any areas for improvement or something they could have done differently?

The only concern was having clarity regarding timing. Some timelines were communicated but then the work took days and/or weeks longer than anticipated which stretched the project much longer than planned.