What evidence can you share that demonstrates the impact of the engagement?
We were able to outsource the entire functions without hiring anyone internally. 6Minded created 300 personalized landing pages for us, which allowed us to give customized experience to each of our partners. That would have been a lot of work, but they had a very effective strategy.
The automation project was also a great success. Our communication with customers has improved, and our sales team can save a lot of time. We've been able to process more deals and move leads quickly down the funnel. Our costs per deal also went down.
How did 6Minded perform from a project management standpoint?
They're very responsive and reliable. We've never had any issues with communication even though we're in different time zones. The communication has been effortless. Most of the time, we can send them a link to a Google sheet, and they understand what we need. We also use email and Google Hangouts to stay in touch.
What did you find most impressive about them?
They're very experienced and knowledgeable about HubSpot. They understand our business goals and go above and beyond to help us accomplish them. Also, they're very responsive and provide exceptional customer care.
Are there any areas they could improve?
I can't think of anything.
Do you have any advice for potential customers?
They're extremely well-versed in the domain they're working in, so they'll quickly get you up to speed. Our internal team understands the technical side of the project fairly well, so we could send out a requirement, and they knew how to handle it.