69pixels

Please describe your company and your position there.

I am a E-commerce director of the Automotive Retailer from the CIS headquatered in Minsk. With more than 2000 employees our company is the leader in the region.

For what projects/services did your company hire 69pixels?

For different kinds of design tasks that we encounter during our day-to-day work such as: web-site redesign, landing pages design, useful UX/UI decisions, solving all kinds of workflow problems and so on.

What were your goals for this project?

We wanted to imrove the usability of our website. During the numerous projects among the main tasks were: buying flow improvements, widgets introduction, etc. The main idea of all the projects that we completed with 69pixels was to improve users' interaction with the website as well as to increase our sales conversion rates and sales.

How did you select 69pixels?

By recommendation

Describe the project in detail.

Projects completed with 69pixels were really different, but let me describe the typical structure of our interaction with them during any project. In the beginning studio usually holds a series of discovery meetings to discuss our goals and objectives. After that they introduce creative concepts and ideas for discussion.

After the approval they go on to the design stage. It's great that they offer us several design-concepts and we can choose the most suitable for us. The last step is adaptive version and design-library. At the end of the project they provide us with careful design review of the work.

What was the team composition?

The team includes art-director, team-lead and designers perfectly led by experienced project manager.

Can you share any outcomes from the project that demonstrate progress or success?

Everything was ready on the estimated time. We’ve got more clients and visitors on our site which was actually accomapnied by higher conversion rates. We're totally satisfied with the result.

How effective was the workflow between your team and theirs?

The experience of working with 69pixels is positive. The whole team is always keeping in touch. We had both preplanned working sessions and on the spot calls which were useful for us. They are open and ready to cooperate all the time. The status of the project is updated weekly by the project manager.

What did you find most impressive about this company?

Creativity is the quality that actually matters at design studios. And with 69pixels you may be 100% sure that their designs are amazing and one-of-a-kind. They are experienced, dynamic and know the subject. Employees do their best and it’s easy to find compromises with them.

Are there any areas for improvement?

Nothing comes to mind

Please describe your company and your position there.

OZiTAG is an IT company that engages in Web App Development, Cross-platform Mobile Development, E-Commerce Development. Our team mostly consists of young, but experienced developers; our programmers are working on projects of all sizes and shapes.

We have worked on 50+ projects overall, launched more than 20 mobile applications. More than 5 million people all around the world use the products developed by us. I work as a Business Development Specialist there.

For what projects/services did your company hire 69pixels?

We needed to create a new online shop from the very beginning.

What were your goals for this project?

We needed to create an online shop that helps people save their time and money. The goal was to solve the main shopping problems, to help people save time by shopping online and within one site. Also it was important to create clear attractive and predictable interface.

How did you select this vendor?

We researched several design agencies to determine which ones had the capacity, experience and reputation as an experts in e-commerce projects. Once we narrowed down the list to five companies we contacted them and asked for the detailed portfolio and feedbacks.

Our team met with each of the companies and discussed their e-commerce projects. We were impressed at interview with their approach to work and research experience. Their ideas upon some problems impressed us greatly so we decided to work with them.

Describe the project in detail.

We met together to clarify our goals and expectations from the website, and how it would integrate with existing systems. The customer wanted to have predictable, simple and airy attractive and interactive modern online-shop for people of all ages. 69pixels are to think over the UX/UI design to do the competitor’s analytics, make CJM, prototyping and adaptive versions.

What was the team composition?

There were art-director, project manager and a group of highly skilled designers and illustrators.

Can you share any outcomes from the project that demonstrate progress or success?

It is too soon for us to provide outcome data and/or information. But the customer was very happy with the result, all tests were done successfully, the shop works perfect and looks great and modern at the time and this is the best possible outcome at the moment!

How effective was the workflow between your team and theirs?

The whole team was very easy to work with, keen to understand the customer’s needs, and always available to discuss and understand the changes the customer was making to his original requests and formats.

What did you find most impressive about this company?

We were impressed by their excellent communication and the fact they kept to a timeline and delivered on schedule. The level of service delivered was really excellent.

Are there any areas for improvement?

None at the moment, if there were anything wrong I even can’t remember this.

Introduce your business and what you do there.

I am the head of marketing for LeapXpert, a messaging platform that helps companies keep up with their clients.

What challenge were you trying to address with 69pixels?

We approached 69pixels to build a website for our company. They did the website design.

What was the scope of their involvement?

First, we explained what we wanted on our website. We showed them our current one, what we wanted to keep, and what we wanted to change. Then they made it. We did two drafts and now we have a functioning website.

What is the team composition?

We worked with three people.

How did you come to work with 69pixels?

We did research on the net, and I consulted with friends of mine in the field. They gave me a recommendation. I got in contact with 69pixels and they showed me their websites that they have done in the past, so we moved forward with working with them.

How much have you invested with them?

We spent about €45,000 (approximately $50,000 USD).

What is the status of this engagement?

While we continue to work with them, we finished work on the site in February 2020. We began work in November 2019.

What evidence can you share that demonstrates the impact of the engagement?

It was good! They listen to the feedback, which they implement quickly. They do good work. It’s hard to evaluate traffic because of the global economic shutdown, but we think it’s successful.

How did 69pixels perform from a project management standpoint?

Communication is above what you see elsewhere. They’re good at meeting deadlines and sorting things out ahead of schedule. It was smooth communicating with them to find suitable solutions.

What did you find most impressive about them?

They do good design. That’s why we went to them and that’s why we hired them. They’re serious people who create good work. They made a really good website for us.

Are there any areas they could improve?

There were no serious issues. We’re quick to drop a company if they don’t perform, but we continued to work with 69pixels. They’re well above the average design company.

Do you have any advice for potential customers?

You should invest in taking the time to describe what you want. They deliver a better product if you have a clearer idea of what you want.

Please describe your company and your position there.

Web and mobile software development, marketing automation.

For what projects/services did your company hire 69pixels?

We were working together on an app build. They performed the analytics and the design part of it.

What were your goals for this project?

Our goal was to create a Food-delivery app from scratch. We worked together as a team.

How did you select this vendor?

We’ve looked for a small skilled and cost-efficient design-agency. Our partners recommended us 69pixels. They have properly introduced themselves and their works, their history and skillset. They’ve showcased impressive portfolio and presentation.

Describe the project and the services they provided in detail.

We’re to perform the whole scope of works: analytics, technical specification, prototyping, design, adaptive versions, illustrations, design-system, and full development cycle. The app was supposed to get on with leading position on the market.

What was the team composition?

I was lucky to work with nearly the whole team: CEO, art director, project manager and members of design team.

Can you share any information that demonstrates the impact that this project has had on your business?

One shot - one hit!... I mean the application hits the market in a limited timeframe at high visual and technical quality.

How was project management arranged and how effective was it?

We’ve managed the stages of work as a single team. Even after the finish of the project they’re always online and ready to help or answer the questions or even suggest some new and useful ideas.

What did you find most impressive about this company?

They are easy-going, do their work at highly professional level, have got an impressive experience in what they do, can listen and generate useful ideas.

Are there any areas for improvement?

Just one recommendation: in the process of estimation be sure that you’ll have some extra days for some new and nice ideas for not to implement them on your own time.

Please describe your company and your position there.

Founder at Lingvaneх. Our company deals with the development of translator-apps of all kinds for all possible devices and platforms.

For what projects/services did your company hire 69pixels?

As far as we grow up rapidly, there was a necessity to redesign our main translator app for IOS and Android platforms.

What were your goals for this project?

The goals were: 1. To have new, great UX/UI design of our main app 2. To make it recognizable, easy to use and well-known 3. To study the product, analyze it and suggest us different ways of solving user’s problems.

How did you select this vendor?

We’ve been looking for a skilled, professional design agency with high-rated feedbacks and impressive cases in portfolio. As we have quite a unique product we’ve asked for some recommendations and carry out a deep search in the internet. That’s the way we’ve got acquainted with 69pixels design agency.

Describe the project in detail.

Our product is quite unique and useful. We develop all possible translation applications (translation app, Phone Call Translation app, voice issistances, chat-bots, browser extensions and the like). We were looking for the professionals with fresh and cool ideas to think over the UX/UI design for all our apps, who’d able to work in a constant and close connection with our team.

What was the team composition?

We’ve visited the agency for several times, and worked closely with art-director, director, project-manager and 3 UX/UI experienced designers.

Can you share any outcomes from the project that demonstrate progress or success?

We’re very satisfied with the results. The whole team is very friendly, they all are professionals in their spheres. They took into consideration all peculiarities of our product and make nice, interactive,elaborate, predictable and modern design. Moreover, the team provided us with a very deep analytics and proposed some interesting and very useful features that we’ve brought to life.

How effective was the workflow between your team and theirs?

The whole team tried to be online all the time. They’re ready even to overwork in some busy periods. To sum up it was a real pleasure to work with this agency.

What did you find most impressive about this company?

We’ve been impressed with their desire to understand the product in details, they asked a great number of questions, organized a detailed analysis of all our apps and thought over every step. We have several meetings and discussions with a great number of unique ideas and proposals from them. And the result of all their work impressed and satisfied us greatly.

Are there any areas for improvement?

None

Please describe your company and your position there.

My digital agency provides professional web development services for clients all over the world. We received a project for e-commerce website development and were looking for a partner to create a powerful UI design solution. As CTO I was interested in a professional web-design including all page layouts and states ready for further development.

For what projects/services did your company hire 69pixels?

We were looking for UX/UI Design Agency for the development of the children's wear online-shop.

What were your goals for this project?

The main goal was to bring the brand to the new on-line level, because the brand has 6 offline shops at the moment. Another goal was to create a world-class international online-shop with clear and airy, well-thought-out design, up-to-date interface including different cool peculiarities.

How did you select this vendor?

As far as the task was to make such an impressive design, we’ve started to look for an Agency with high rates and good reviews. We’ve asked for recommendations and got acquainted with 69pixels Agency and their portfolio. We’ve also looked through their works on the internet. Their great experience in e-commerce impressed us. So, there were no doubts upon this particular Design Agency.

Describe the project in detail.

The customer wanted to have an attractive, human-oriented, clear, interactive, full of air modern online-shop for children's wear. The aim was to perform competitor’s analytics, make CJM, think over the UX/UI design, prototyping and adaptive versions in a quite short period of time.

What was the team composition?

Our project was led by a project manager. We discussed all stages with UX/UI designers, illustrators and art director.

Can you share any outcomes from the project that demonstrate progress or success?

The best possible outcome is user-oriented, convenient, pleasant-looking and properly working online-shop that attracts people and helps the customer’s business reach the next level. We’ve reached all of them, so this is the best mark of the success!

How effective was the workflow between your team and theirs?

69pixels team is very flexible and responsive. We could communicate during the whole day. They are always online and could answer any question about the project and the process. They are always ready to meet us or the customer for clarifying something.

What did you find most impressive about this company?

The whole team is highly-qualified and they have no limits. They are very productive and responded promptly to changes. Ready to made some edits and always try to suggest alternative options.

Are there any areas for improvement?

To my mind not at all.

Please describe your company and your position there.

I'm the content marketing manager for a computer vision company providing a face-based AR platform for brands and developers.

For what projects/services did your company hire 69pixels?

We needed them to redesign our website and create a blog and some marketing materials, both printed and web.

What were your goals for this project?

We wanted to find a flexible and professional team ready to commit to our company and become our dedicated design resources. We hoped they would deliver a new, stylish website to explain our business and generate leads.

How did you select this vendor?

We received a recommendation of their work. They did some work for us and we were satisfied, so we partnered with them on a long-term, ongoing basis.

Describe the project in detail.

Our previous website was outdated, confusing to navigate and overloaded with information. 69pixels redesigned it to better to explain our technologies and products. They also created a blog to help generate organic traffic.

What was the team composition?

We worked with several designers and a project manager.

Can you share any outcomes from the project that demonstrate progress or success?

Our new website looks just the way want it, and we’ve received positive feedback from clients and prospects. It’s a strong business tool, and we can see improvements in the navigation and the visual design.

How effective was the workflow between your team and theirs?

Their team is always responsive and flexible. We have no issues and we work together as well as a single company. We can communicate on the phone whenever necessary.

What did you find most impressive about this company?

They delivered an excellent product on schedule and met all of our expectations.

Are there any areas for improvement?

No, I can’t think of anything.

Introduce your business and what you do there.

I’m the CEO of BotCube, a chatbot agency that develops products like web chatbots and voice bots.

What challenge were you trying to address with 69pixels?

We needed help creating a chatbot design for a for a healthcare startup’s web pay chatbot.

What was the scope of their involvement?

We sent 69pixels an overview of what we needed to complete. After they gave us an estimate, we discussed all the details. We signed a contract and started the work. Our team handled development for the project. At this point, I’ve worked with 69pixels on multiple projects.

Most recently, they provided UI/UX development for our client’s site. Their main task was to create a design for the chatbot. They completed challenging tasks like defining the logic behind how the system worked. They just made a landing page, as well. We’re also working together on a proprietary project.  

What is the team composition? 

Since I’m not currently working on this project, I’m not positive. I believe they assigned us three people, namely a designer, project manager, and the senior designer. 

How did you come to work with 69pixels?

I found 69pixels through an article that featured their team discussing technologies that increase conversion rates for e-commerce.

How much have you invested with them?

Our client pays them directly. Their part of the project cost $7,000–$8,000.

What is the status of this engagement?

We started the current project with 69pixels in September or October 2018. They completed it recently. Our company is always asking them to do more work. Currently, we’re planning for the upcoming sprint next month.

What evidence can you share that demonstrates the impact of the engagement?

69pixels delivered not only the UI but also the logic for the site. They delivered everything we needed, including mockups for the design.  Since the website is still under development, I don’t have metrics to share yet. Qualitatively, everyone on our side has been happy with 69pixels. Our client is very pleased with their work, especially for the UX/UI.

They prepared everything for us in the best way possible, which made it easy to get started on development.  We didn’t have to ask extensive questions about how things worked. They made detailed comments, which we appreciated. We’re very glad we’re working with 69pixels.

How did 69pixels perform from a project management standpoint?

The less we talked to them, the better they did their job, but the communication was perfect. We got in touch with them whenever we needed to discuss something. They immediately answer all the questions we ask within 5–10 minutes. Offering prompt responses was our most important criteria for project management. 

What did you find most impressive about them?

69pixels is extremely talented and one of the best design teams in our city. They’re funny, easy to talk to, and simply a cool bunch of people. 

Are there any areas they could improve?

I can’t identify any improvement points for them in this project. 69pixels made everything excellent.

Do you have any advice for future clients of theirs?

I advise clients to stick with 69pixels. They are an extremely talented and amazing team.

Introduce your business and what you do there.

I am the senior project manager of a gaming company.

What challenge were you trying to address with 69pixels?

We were in need of promotional landing pages.

What was the scope of their involvement?

They created a landing page using HTML5 and CSS3. It had a YouTube video as well as details about the game. A second page gave additional information.

What is the team composition?

We worked with 3–4 people from their team.

How did you come to work with 69pixels?

Our vendor management team found them.

What is the status of this engagement?

We worked together from July until September 2017.

What evidence can you share that demonstrates the impact of the engagement?

They delivered what we needed. We did not experience any problems while working with them.

How did 69pixels perform from a project management standpoint?

We were in contact daily during the project.

What did you find most impressive about them?

They made some interesting decisions that helped my company.

Do you have any advice for potential customers?

I would recommend them if someone was looking for a developer to create a website.

Introduce your business and what you do there.

I'm a branch manager for Carl's Jr., consisting of over nine different brands. I oversee our media, branding, and design for marketing materials within our region.

What challenge were you trying to address with 69pixels?

Initially, I needed a design vendor that could create a print ad for us within just a couple hours.

What was the scope of their involvement?

69pixels initially designed a print ad under an extremely rushed deadline. After they were able to meet our needs for that project, we engaged them on other design projects, including a mobile app and different creative pieces for our websites.

What is the team composition?

I work with about four people on their team. Depending on the nature of the project, I may be in touch with them a few times a day.

How did you come to work with 69pixels?

I found 69pixels at an event and liked the work they presented in their portfolio. After our initial test project with them, we decided to continue the relationship based on their performance.

How much have you invested with them?

We've invested $5,000–$7,000 thus far.

What is the status of this engagement?

We started working together around December 2017 and they just completed a project for us in May 2018. We plan on engaging them on additional projects in the near future as well.

What evidence can you share that demonstrates the impact of the engagement?

69pixels helped our ads stand out and attract more customers who may have been more inclined to visit our competitor's locations. Thanks to their efforts, we've also seen significant improvements in online engagement of our customers with our brand overall.

How did 69pixels perform from a project management standpoint?

Although they're great at communicating with clients, it may help their team to hire on additional project management support staff.

What did you find most impressive about them?

They're very openminded, professional, and timely in their delivery. They're experts in their field and produce good quality, out-of-the box creative.

Are there any areas they could improve?

I think they could benefit from increasing their own exposure by joining more design communities, so they can more easily be found by other companies in need of their services.