What were the results of the first project?
We didn’t put in any real metrics around it. We’ve had a lot of issues from a user-perspective. Usability is an issue since we use K2 2003, which is heavily reliant on 5th Method. They provide a business analyst, an architect, and a developer.
My organization is moving into web-based forms that helped increase usage of the forms because it’s all web-enabled. We have a lot of Mac users that are now able to use the form system without doing it parallel into the Windows environment. From a usability perspective and an ease of use perspective, the project was definitely successful.
How did 5th Method Perform?
I think they performed very well. I like how they manage projects. Getting burned down results from them weekly is great, so my company will know right away if we’re tracking within budget or if we’re over budget. They have very good technical expertise, so they were able to deliver. From a management perspective, I think they’ve worked in enterprises before, so they know exactly what type of business users that we deal with and the nuances of that. 5th Method was able to take that into account whenever they did project management. Their group made sure that we were on top of things before we even got started.
What is unique or special about 5th Method compared to other vendors?
The reason we picked them is their expertise level. From an architecture perspective, it helps us design for a scalable solution. Putting in a foundation that would be able to make it extensible in the future as well is necessary for us.
5th Method is very active within the local SharePoint user group and they do a lot of presentations, road shows, and conferences. They definitely test out what they’re teaching to implement improvements they find. 5th Method is fairly leading edge from a development perspective.
Looking back on the project, is there any area that you think 5th Method could improve upon or you would do differently?
In the beginning, I wasn’t receiving burn down reports as often as I would like. They improved later in the project but they should often send status reports to track budgeting. This will help everyone have realistic expectations and track uses of funds better.