5D Logistics is a Courier & Logistics company, Also a last mile logistics platform that connects independent contractors with businesses and individuals to provide on-demand delivery, moving and hauling services. We are a same day delivery partner trusted by hundreds of US businesses
How it Works:
1. Enter your pickup location, drop off location, and cargo items for a price estimate
2. Schedule your delivery in about one minute
3. Track the progress of your delivery and pay in the app
specializes in last mile, middle mile, logistics, and hauling. We offer a fast, efficient, and cost-effective solution for delivering cargo. Our delivery professionals drive Pickup Trucks, Cargo Vans, Box Trucks, and Sedans.
Businesses love to use 5D for:
• Final Mile Delivery • Middle Mile Delivery • LTL Shipping • Reverse Logistics • Jobsite Delivery • Courier Service • Routes and Multi-stop Deliveries
Business partners may also reach out to our business development team to request enhanced delivery reporting, concierge account management services and bulk pricing. Visit https://5DLGX.com to learn more.
Individuals love to use 5D for:
• Retail Delivery • Donation Pickup • Moving in or out of a storage unit • Facebook, Craigslist, or Offerup, Marketplace Pickup
Our delivery professionals will load, deliver, and unload your cargo. For furniture deliveries, the delivery pros will place the item in your requested room. You may hire one or two movers with a truck, van, or car depending on the size of your cargo load and how much help you need. For large items, please select two delivery professionals unless you are able to provide loading and unloading assistance.
All of our delivery professionals have passed background checks, driving history checks, and vehicle inspections.
Available vehicles include Pickup Trucks, Cargo Vans, Box Trucks, and Sedans. Proof of delivery is available in the app.
Customs brokerageLogistics & Supply Chain ConsultingTruckingWarehousing & Distribution
Confidential
June 2022 - Mar. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They took the time to listen attentively, asking insightful questions to understand our business."
Jun 14, 2023
Owner, Tiles & Marbles
Anonymous
Other industries
Delray Beach, Florida
1-10 Employees
Online Review
A tile manufacturer hired 5D Logistics to streamline their logistics management efforts. The team was responsible for implementing transportation strategies, warehouse processes, and technology solutions.
5D Logistics helped the client reduce their logistics turnaround time and inventory levels and boosted productivity and efficiency. The team was efficient from a workflow standpoint, and internal stakeholders were particularly impressed with the vendor's professionalism and vast expertise.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Tiles & Marbles
Describe what your company does in a single sentence.
We offer an exclusive International line of imported porcelain tile, slabs, mosaics and other beautiful natural stones as well as unique glass and metallic tiles.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 5D Logistics to accomplish?
Delivery service
Logistics
Courier service
SOLUTION
How did you find 5D Logistics?
Online Search
Referral
Why did you select 5D Logistics over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from 5D Logistics were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We are thrilled to work with 5D Logistics to streamline our delivery operations and enhance our logistics management. there services include transportation management, warehousing, inventory management, and technology integration.
Key Deliverables:
Customized transportation strategies and optimized carrier network.
Efficient warehousing processes and well-designed warehouse layouts.
Improved inventory management practices and reduced stockouts.
Smooth order fulfillment processes and enhanced customer satisfaction.
Integrated technology solutions for better visibility and control.
Performance reports and ongoing recommendations for continuous improvement.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
These outcomes provide tangible evidence of the project's success in optimizing logistics operations and achieving key goals.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project Planning: 5D Logistics would establish clear project objectives, define deliverables, set timelines, and allocate necessary resources to ensure successful execution.
Communication and Coordination: They would maintain open and effective communication channels with us to understand our needs, address concerns, and provide regular updates on project progress.
Timely Delivery: A reliable logistics provider aims to deliver items on time
What was your primary form of communication with 5D Logistics?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Working with 5D Logistics has been an exceptional experience from start to finish. Their professionalism, expertise, and dedication to customer satisfaction have made them a standout logistics partner. From the initial consultation, it was evident that 5D Logistics truly understood our unique needs and requirements. They took the time to listen attentively, asking insightful questions to understand our business and logistics challenges comprehensively.
Throughout the project, 5D Logistics demonstrated their exceptional expertise and knowledge in the logistics industry. Their team of experts provided valuable insights and recommendations, helping us optimize our supply chain operations and streamline our logistics processes. Their attention to detail and meticulous planning ensured a seamless execution of the project
Are there any areas for improvement or something 5D Logistics could have done differently?
During our engagement with 5D Logistics, we experienced some challenges with the drivers assigned to our deliveries. While the majority of the drivers were professional and efficient, there were a few instances where we encountered issues that affected the overall service quality. In a specific situation, a driver arrived at our facility without the necessary equipment to handle our delicate and fragile items.
This resulted in delays and increased the risk of damage during transportation. Although the issue was eventually resolved with the assistance of 5D Logistics' support team, it caused some inconvenience and raised concerns about driver preparedness.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Locations (1)
750 West Industrial AvenueBoynton Beach, FL,
United States33426
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