5+8

BACKGROUND

Please describe your company and position.

I am the President of Avalair

Describe what your company does in a single sentence.

Private Aircraft Management and Charter

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5+8 to accomplish?

• Company Re-branding

SOLUTION

How did you find 5+8?

Referral

Why did you select 5+8 over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from 5+8 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired 5+8 to re-brand our company which included a new logo, brand guide (colors, fonts, style specs, etc.), business cards, envelopes, brochure templates, and email templates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We hired 5+8 to re-brand our company which in my mind was just coming up with a new logo. What we received was much more. They began with thoughtful questions and surveys across our company to learn who we were and what we stood for. They integrated this info with their expertise to provide a thoughtful, meaningful, and stylish logo and associated brand materials that our whole team was very proud of.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

5+8 provided a branding schedule before work started and did an excellent job meeting the schedule they set. They were clear on initial expectations and demonstrated great communication throughout the process.

What was your primary form of communication with 5+8?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed at how seriously and holistically they approached our branding project. It was never just about a logo that looked good. They imbued meaning into every letter and every color and did not overlook any detail. 

Are there any areas for improvement or something 5+8 could have done differently?

I never had this thought throughout our project and have since rehired them to brand a second business of mine without question. They are proving themselves all over again, and I could not be more pleased.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an event services company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 5+8?

We needed help with branding and digital marketing.

SOLUTION

What was the scope of their involvement?

Initially, we met with their founders and project lead to discuss our vision and how we wanted our product to look and feel. After that, they gave us a presentation of the creatives they’d come up with to elicit feedback on how the audience would react. Then, we took that feedback and created several campaigns for different media.

So far, 5+8 has provided branding, advertising, digital media, and social media marketing services to establish our digital presence. The goal is to help us launch our brand and build our product.

For social media, they’ve done video work with me in an interview style and created still images and video products that I share on my social channels. They’ve managed my social channels and done podcasts and more. Moreover, their team has created a content calendar for us and given us a podcast network. In terms of platforms, they’ve helped us with LinkedIn, Instagram, Facebook, and Twitter.

What is the team composition?

We’ve worked with at least five people on various projects. Some have created digital animations and storyboards, while others have managed our social media and video work. We’ve also worked with the three founders.

How did you come to work with 5+8?

We found them through a referral. I met with them, and they understood what I needed. They were creative enough to work with me, and I also saw some of their previous work and liked it.

How much have you invested with them?

We’ve spent around $750. 

What is the status of this engagement?

The engagement started in January 2024, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve helped us launch our brand and seen more leads.

How did 5+8 perform from a project management standpoint?

They’ve delivered on time and within budget and communicated well with us. We use emails, phone calls, text messages, and Basecamp as tools.

What did you find most impressive about them?

Their team gets to know us well. They have all the technical skills, and their teammates have different creative strengths. Overall, they take a very personal approach to a project. 

Are there any areas they could improve?

I wish they could also develop things for me, like my apps. However, they’re primarily a marketing, advertising, and branding firm, so that’s probably too much to ask.

Do you have any advice for potential customers?

Be transparent with what you want and give them feedback. They take feedback well and don’t take it negatively. Our finished products are never what we started with, and our end products work out well because of that.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and communications at Incarnate Word Academy, an all-girls high school in Houston, Texas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 5+8?

We engaged 5+8 to do a branding refresh for us. 

SOLUTION

What was the scope of their involvement?

We initially met with Adam (Partner) and his team about our needs. Our company just finished our 150th anniversary, so we aimed to launch a fresh brand. We reviewed our needs for logos, websites, and our new athletics branding. For context, we didn’t only have a new branding for our school but also for our athletics department.

For the website, 5+8 created a design for our homepage, which we used as a guide for redoing our website. The team gave us their idea for the homepage’s best look, including font choices and general guidelines for the branding. To do that, they started with a survey among parents, students, board members, faculty and staff, and alumni. This was part of the discovery process. They shared the survey’s results with us. As we read through the results, a new tagline for our school emerged.

So far, we’ve completed the branding refresh. We currently keeping 5+8 on retainer for the first part of the school year. They help us with the projects we want to redo. For instance, our admissions department wants to create a PowerPoint presentation. We’re also going to redo a video on our homepage. On top of that, the team will also help us target our ad campaigns and provide PR ideas. 

What is the team composition?

Apart from Adam, we’ve also worked with Sarah (Creative Director) and Lauren (Strategy Director). Rhiannon (Brand Manager) serves as the liaison and coordinator of the engagement. Around 2–3 graphic designers have also worked on the branding project. Two other teammates have been in our Zoom meetings. 

How did you come to work with 5+8?

I found 5+8 through a referral from another agency. 

How much have you invested with them?

For the branding refresh, we’ve invested $25,000. 

What is the status of this engagement?

The engagement started in October 2023, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We will do a big unveiling event when we start the school year. We’ve also slowly shown the new branding to our constituents, and everyone from the faculty to student focus groups has truly liked it. There’s been a lot of positive response to it.

Overall, I have only glowing reviews regarding my experiences working with 5+8. The team consistently delivers superior results while accommodating our unique calendar and time constraints. The talented creatives at 5+8 take the time to understand both our business and culture, and they seamlessly integrate our values and mission into the work they provide for us. I don’t think I can find a company that better fits our advertising, marketing, and design needs.

How did 5+8 perform from a project management standpoint?

Their project management is great. We’ve stayed on schedule, and they’ve proven flexible. We’ve had several meetings via Zoom calls and occasionally in person. We also communicate via phone calls, emails, and in-person meetings. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Adam has been great. 

What did you find most impressive about them?

We still have a lot of work to do with 5+8, but we like the new, fresh look they’ve given our branding — it’s appealing and modern but still respects the tradition of a 150-year-old school. 

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

Be honest with each other and frank with 5+8. They accept constructive criticism and come back with better ideas. 

BACKGROUND

Please describe your company and position.

I am the Head of Marketing and Brand Partnerships of the company

Describe what your company does in a single sentence.

We're a 12-acre park created by a public-private partnership between the City of Houston and the non-profit. Since the park opened in April 2008, it has welcomed more than 20 million visitors and with hundreds of events a year.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5+8 to accomplish?

• Branding for 10 year anniversary
• Ongoing branding for program collateral
• park signage

SOLUTION

How did you find 5+8?

Referral

Why did you select 5+8 over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from 5+8 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Branding Package: 

• Logo Design: 
  • Develop a custom anniversary logo that reflects the spirit and theme of the celebration. 
  • Provide variations of the logo for different applications (e.g., color, black and white, horizontal, vertical). 
• Brand Identity: 
  • Create a cohesive brand identity system, including color palette, typography, and visual elements, consistent with the anniversary theme. 
• Brand Style Guide: 
  • Compile a comprehensive brand style guide outlining logo usage, color codes, typography guidelines, and imagery styles to ensure consistency across all collateral. 
• Brand Assets: 
  • Design branded templates for various collateral pieces, such as invitations, banners, posters, social media graphics, and email newsletters. 
  • Ensure all assets align with the established brand identity and guidelines. 
• Program Collateral: 
  • Provide digital and print-ready versions of program guide; create signage designs for the event venue, including banners, posters, and directional signs 
  • Ensure signage aligns with the overall branding and enhances the visual experience for attendees. 
• Event Program: 
  • Design a professionally formatted event program booklet outlining the schedule, speakers, performers, and other relevant information; ensure the program reflects the anniversary branding and adheres to the brand guidelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Brand Awareness: 
  • website traffic, social media engagement, and brand mentions all increased 
• Improved Brand Perception: 
  • changes in brand perception metrics, including brand favorability, trust, and relevance, through surveys or qualitative feedback from customers, stakeholders, and industry professionals was higher 
  • Sentiment analysis from social media mentions, reviews, and customer feedback to assess any shifts in perceptions after the branding project was also favorable 
• Enhanced Brand Consistency: 
  • Conducted audits of brand touchpoints, such as marketing materials, website, social media profiles, and physical assets, to ensure consistency in brand messaging, visuals, and tone. 
• Increased Customer Engagement: 
  • After monitoring metrics such as click-through rates, conversion rates, and engagement metrics (likes, comments, shares) on digital platforms we could access the high impact of the new branding on customer engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the initial consultation to the final product, every step of the journey was on time and exceeding our expectations. The team fostered an environment that was not only professional but also incredibly fun and enjoyable. Communication was clear and timely, and every interaction felt like a brainstorming session filled with creativity and enthusiasm but always with a clear and measurable goal in mind. 
They were responsive to feedback, adaptable to changes, and dedicated to delivering the best product on time and within our agreed budget. It's rare to find a partner who genuinely cares about your brand as much as you do.

What was your primary form of communication with 5+8?

In-Person Meeting

What did you find most impressive or unique about this company?

Collaborating with 5+8 was an enriching experience from start to finish. Their expertise, creativity, and passion for what they do are truly commendable. Not only did they deliver exceptional results but they also made the process enjoyable every step of the way. They're not just a partner; they're an invaluable asset to any business. Their team exuded professionalism and creativity in equal measure, striking a balance between strategic insights and innovative design concepts. 
What set them apart was their holistic approach, offering expertise in multiple areas beyond just branding – from web design to marketing strategies, they provided comprehensive solutions tailored to our specific needs.

Are there any areas for improvement or something 5+8 could have done differently?

Some of the team members on the project might not be able to be in a board meeting or professional setting with senior leadership to go over high level design choices, especially when there might be a misalignment

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of SISCORP Structures. We design and build industrial steel buildings, primarily in the energy and manufacturing sectors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 5 + 8?

Our brand was very outdated, so we were trying to re-image our brand to match our reputation. Essentially, we wanted to enhance our brand.

SOLUTION

What was the scope of their involvement?

5 + 8 has done a holistic brand refresh, including our logos, mission statement, vision, values, and copywriting. Initially, they did a thorough analysis of our brand because they wanted to understand who we were before diving into solving our problem. Afterward, they were very aware of our needs.

They’ve created examples of how we’d position our logo on different branded materials, such as clothing, construction materials, and buildings. We’ve wrapped up the branding process, but we’re now discussing the website as our next step.

What is the team composition?

We’ve worked with four people: a project coordinator, a copywriter, a digital expert, and one of the partners.

How did you come to work with 5 + 8?

I was on a flight searching on Google for creative agencies in Houston; it was essential for us to find somebody local so we could work with them in person. 5 + 8 was one of the agencies I saw; they were highly rated with great reviews. We reached out to them to discuss our rebranding, and one of their partners was quick and willing to come to our office to introduce himself. They had great sales and onboarding processes. They also asked many questions, delivered on time, and communicated clearly.

How much have you invested with them?

So far, we’ve spent a little over $25,000.

What is the status of this engagement?

We started working with them in February 2022, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the rebrand about two weeks ago, and we’ve had a great response from our clients and internal stakeholders. Our team appreciates the new band; however, the most valuable aspect has been that our clients have recognized our image because it’s familiar to them.

How did 5 + 8 perform from a project management standpoint?

They cater to our timelines and are responsive. We communicate through email and Zoom. Also, we use Google Sheets and Google Drive to share feedback and designs.

What did you find most impressive about them?

They’re a one-stop shop for anything creative and digital in the marketing space. From the minute I was introduced to 5 + 8, they were bold and gave me excellent advice. Their culture really sets them apart because they value teamwork; they have such an emphasis on that, that we feel valued as well.

Moreover, they’ve stood out because they haven’t put us into a specific mold to match them. The team caters their expertise to help us, so it’s a personalized process.

Are there any areas they could improve?

I don’t have much feedback; they’ve done everything they promised.

Do you have any advice for potential customers?

If you want to work with a team that knows you and will fight for your brand, 5 + 8 is the right team for you.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Zwïta. We craft ancestral Tunisian food products guaranteed to make your life tastier

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5 + 8?

We were looking to do a brand refresh and upgrade our packaging and design assets to pop more.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for agencies all around but 5+8 was the one agency that stood to me because they understood so well what our needs were and demonstrated how they could execute on providing what we needed in a timely manner and with expertise.

Describe the project in detail and walk through the stages of the project.

After a few discovery meetings, a project schedule and roadmap was defined. After that, everything was so smooth. The roadmap was executed on to the T. Very impressed with how professional and prompt the 5+8 folks are.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager to handle all communications and a couple graphic designers who executed the work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not yet since we haven't launched with our new designs yet but our current customers have shown great feedback so far.

How effective was the workflow between your team and theirs?

It was excellent. I had one point of contact which was the project manager which made things extremely efficient and on top of that she was so prompt and any requests that I had didn't get lost in translation when she communicated with her designers.

What did you find most impressive or unique about this company?

They really have amazing graphic design skills. They excel in everything artwork-related.

Are there any areas for improvement or something they could have done differently?

Nope!

BACKGROUND

Please describe your company and your position there.

We work in a specific niche of the insurance industry for multi-family housing and we are a boutique insurance company. I am the Director of Training and Learning and also work with our Marketing team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5 + 8, and what were your goals?

Social Media, Design, Branding, Marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

I had seen some of their work for charity organization that they support, and was blown away by the creativity. I immediately brought them to the higher ups of our company and the rest is history.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We are in constant communication with 5 + 8 and have weekly meetings with the team. We are so pleased with their work, so much so, that we rarely have revisions for the ideas and concepts they come up with

How many resources from the vendor's team worked with you, and what were their positions?

We have actually had the privilege to work with all of the team at 5 + 8. I cannot remember all of the positions of the team members, but we have worked with the Partners, Brand Director, Graphic Designers, etc. They go above and beyond for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our LinkedIn profile grew by 1400 legitimate followers and we have generated my leads to clients. We have new logos, banners and slogans and we honestly feel like they are a part of our company and culture now.

How effective was the workflow between your team and theirs?

Completely effective! I love working with their team and when I am in town, it is my favorite place to visit. They have one of the best work environments I have ever seen. It is a funny, fun and creative place to be.

What did you find most impressive or unique about this company?

How diverse the team is and how well they all collaborate on everything, not just our projects.

Are there any areas for improvement or something they could have done differently?

No. Anything we have wanted changing or altered, we have always been given multiple options and prompt responses. BEST COMPANY EVER!!

BACKGROUND

Please describe your company and your position there.

I am the director of claims for a multi-family focused risk transfer solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5 + 8, and what were your goals?

We hired 5+8 to rebrand RLL and provide continuous marketing and advertising services.

SOLUTION

How did you select this vendor?

We found 5+8 through a mutual connection.

Describe the scope of their work in detail, including any steps and the final deliverables.

5+8 has created a cohesive brand for our social media, our website, and our marketing pieces (brochures, trade show banners, videos, presentations).

How many people from the vendor's team worked with you, and what were their positions?

We work directly with the partners, brand director, social media manager, and analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We consistently receive compliments on our materials. They always look better than our competitors' and are more innovative and clever.

Describe their project management style, including communication tools and timeliness.

We meet weekly to discuss ongoing projects, but are in daily communication via Slack. They very kindly pivoted to using Slack to communicate, which is our preferred method. Projects are completed in a timely manner and with a lot of communication on details.

What did you find most impressive or unique about this company?

Our niche business struggled for a long time with finding a company that could truly understand what we do and how to relay it to our target audience. 5+8 has really taken the time to figure out all the ins and outs of the business, and we are always pleased with their forward-thinking ideas and their vision for our needs.

Are there any areas for improvement or something they could have done differently?

5+8 is a pleasure to work with. They always deliver and exceed our expectations.

BACKGROUND

Please describe your company and position.

I am the Vice President of an other industry company 

Describe what your company does in a single sentence.

Recruiting and Staffing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5+8 to accomplish?

• Assist with corporate rebrand
• Develop branding guide
• Develop new website

SOLUTION

How did you find 5+8?

Referral

Why did you select 5+8 over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from 5+8 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebrand of a recruitment and staffing firm. Analysis of current market and near-peer competition, development of new brand voice and marketing approach, composition of brand guidelines, and development of new full-branded website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Assessment of current market, and competitors resulting in brand strategy and approach 
2. Development of complete brand guidelines 
3. Development and execution of new website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceptional, timely customer service through our dedicated project manager. Personalized feedback with an easily approachable partner that shared our common interests. All questions and concerns generally answered within 1-2 business days.

What was your primary form of communication with 5+8?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Energy, responsiveness. We felt that they were a true partner aligned with our goals, corporate values, and overall ethos as an organization. Personalized and responsive customer service.

Are there any areas for improvement or something 5+8 could have done differently?

Truly happy with the performance and end results provided by the team at 5+8 - so much so that we're coming back for more with a redesign of websites from our other two companies.