Our company mantra is simple: We do the right thing. We deliver the right solution. We develop lasting relationships.
It's no surprise the vast majority of our work every year is with existing clients or those they refer to us.
If you’re a charitable nonprofit, association, or mission-driven organization who wants to inspire audiences to action, we're your video-focused creative agency. We use visual storytelling to connect story, purpose, and audience, and we’re really good at it. In fact, we’ve done thousands of videos and have 70+ awards to prove it.
We work with you to define who your audience is, where they’re going to watch your video, and what action you want them to take when the video’s over. We use that information to focus on creative strategies that inspire your members, donors, and supporters to act.
Founded in 2004 as a boutique video production company, we’ve grown into a multi-talented creative team. We understand first-hand the needs and challenges of you face. Getting your message out there—and to the right audience—is difficult, especially if you’re strapped for resources. Every media spend has to count. It has to drive action, align with your goals, and move your audience to act. That’s where we come in. We get it, and we can work with you to find a solution.
The core 5:00 Films & Media team includes some of the most creative, talented professionals around. From strategic thinkers and video experts to do-gooders and nonprofit marketing and communication pros, each member of the team brings unique experiences and expertise to the table.
Gold Verified
$10,000+
$100 - $149 / hr
10 - 49
Founded 2004
1 Language that we service
English
1 Timezone that we service
EST
Eastern Standard Time (EST)
Average Review Rating
5.0
Total Reviews
26
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
5.0
/5
Focus
No data have been added yet...
Locations (1)
10280 Old Columbia Rd, Suite 210Columbia, MD,
United States21046
Video Production for Arts & Entertainment Foundation
Featured Review
Video Production
$200,000 to $999,999
Jan. - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We’re glad we got the chance to work with them on this project; they simply knew what they were doing.”
Jul 7, 2022
External Affairs Director, Arts & Entertainment Foundation
Anonymous
Arts, entertainment & music
51-200 Employees
Phone Interview
Verified
5:00 Films & Media produced a poetry event for an art foundation. Their work included producing 55+ vignettes for contestants and judges, three semifinal broadcasts, and a live event with pre-filmed material.
The client, contestants, and viewers loved the beautiful production work done by 5:00 Films & Media. The team excelled at managing the variety of people involved in the project calmly, meeting deadlines, and saving money to come under budget. Additionally, their storytelling skills were outstanding.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of external affairs at an arts foundation.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 5:00 Films & Media?
We needed a filmmaker company to help us with a variety of work around a poetry event program.
SOLUTION
What was the scope of their involvement?
5:00 Films helped us with filmmaking work for our poetry event. In this event, 55 students nationwide competed, so 5:00 Films helped us create vignettes for each one of those students, as well as vignettes of the competition’s judges. Additionally, they helped us put together our three semifinal broadcast videos, which were about two and a half hours each.
5:00 Films was also heavily involved in the live webcast finals, which was a mixture between a live and a prerecorded event. During the webcast, they were in charge of switching back and forth between a live transmission on stage, prerecorded material, and live transmissions of our nine finalists across the country and internationally. It was a very intense production work for them.
What is the team composition?
We worked with a core creative team of six people from 5:00 Films, but they also had other people coming in and out. During the on-site post-filming process, five people were involved, whereas two-people teams flew to each of the finalists’ locations to film material about them. Finally, during the live event, there were 6–7 people from their team involved.
How did you come to work with 5:00 Films & Media?
We did a Google search, looking for vendors with experience producing similar events — a combination of filmed and live productions — and found 5:00 Films. We also wanted to find a company with an equity culture, so we launched an open RFP, got some responses, interviewed various vendors, and ultimately chose 5:00 Films.
How much have you invested with them?
We signed a $250,000 contract.
What is the status of this engagement?
We signed the contract in February 2022, but we had some meetings during January 2022. Ours was a six-month project. Although the event is already over, 5:00 Films still has some deliveries pending, so we estimate to end our partnership in August 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Although it’s hard to measure how many people saw the event because some schools organize viewing parties with a lot of people watching simultaneously, our program usually reaches over 100,000 people per year. Still, people loved the production and the work 5:00 Films did around the storytelling part. We’re already talking with them about bringing them again for next year’s event, which will be a much smaller project.
How did 5:00 Films & Media perform from a project management standpoint?
5:00 Films’ project management was fantastic. They not only met our deadlines but managed the budget as well. Additionally, they were very good at letting us know when things needed to shift and about other ways to save money. We were working with teenagers from across the country which can cause timeline lag - 5:00 made sure they met timeline goals or let us know when things needed to shift.
We used Google Drive to share files and approve the videos so that kids could also upload their videos. For communication, we used both Zoom and Microsoft Teams.
What did you find most impressive about them?
5:00 Films is amazing at storytelling. Beyond their ability to work with a large variety of people, they were always calm, and nothing ever rustled them. We were also very impressed with their work — the quality of the film was just beautiful. We’re glad we got the chance to work with them on this project; they simply knew what they were doing.
Are there any areas they could improve?
No. They were fantastic.
Do you have any advice for potential customers?
Hire them! Their team is so professional that, as long as you keep an open communication, they’ll work around the clock to get things done beautifully. I can’t recommend them enough.
"I loved the company's mission to produce films that drive change."
Jun 13, 2023
Content Marketing Manager, Compliance Software Company
Anonymous
IT Services
Lehi, Utah
11-50 Employees
Online Review
Verified
5:00 Films & Media produced a commercial video for a compliance software company. The team created the video's storyboard and script and compiled stock footage to explain the client's services.
5:00 Films & Media produced a video that the client used in various distribution channels and received positive feedback for it. The client was impressed by the team's passion and commitment to the project. 5:00 Films & Media was agile and provided drafts with revisions in a timely manner.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Content Marketing Manager of an it services company
Describe what your company does in a single sentence.
Our company offers a traceability and supply chain compliance software that collects audit-proof procurement and sustainability data across your value chain, so you can drive smarter business.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 5:00 Films & Media to accomplish?
Create a commercial video providing an overview of our company to drive potential customers to request a call.
SOLUTION
How did you find 5:00 Films & Media?
Online Search
Why did you select 5:00 Films & Media over others?
High ratings
Great culture fit
Company values aligned
How many teammates from 5:00 Films & Media were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
5:00 films provided a commercial video for our company. They storyboarded, created a script, and compiled stock footage and our internal videos to clearly demonstrate what our company is and how it can benefit multinational enterprises.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have received wonderful feedback internally and externally on the clear messaging and have used the video in various distribution channels to drive awareness and traffic to the website.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The 5:00 films team is agile and brilliant. They provided drafts with revisions in a timely manner, and always addressed our needs to produce the desired outcomes.
What was your primary form of communication with 5:00 Films & Media?
Email or Messaging App
What did you find most impressive or unique about this company?
I loved the company's mission to produce films that drive change, and was impressed by the team's passion and commitment to the project.
Are there any areas for improvement or something 5:00 Films & Media could have done differently?
I think they did a fabulous job, nothing else to add!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Poetry Association
Video Production
Confidential
May - July 2022
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They were extremely easy to work with and consistently deliver high-quality work."
Jan 19, 2023
Program Manager, Poetry Foundation
Justine Haka
Nonprofit
Chicago, Illinois
51-200 Employees
Phone Interview
Verified
A poetry association for video production hired 5:00 Films & Media. The team was responsible for live recording the event presentations, managing the live streams, and conducting the Q&A sessions.
The partnership and production were met with generally positive feedback, much to the client's delight. The team strictly adhered to the client's timelines and budget, and internal stakeholders were particularly impressed with the vendor's creativity and technical expertise.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the education program manager of the Poetry Foundation in Chicago.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 5:00 Films & Media?
We needed someone to help us produce video content for our summer virtual teachers’ institute.
SOLUTION
What was the scope of their involvement?
5:00 Films & Media was our primary video production partner that helped us record presentations, manage our live streams, and conduct live Q&A sessions. The team also developed creative assets for the videos that reflect our branding.
What is the team composition?
We mainly worked with the owner and two producers.
How did you come to work with 5:00 Films & Media?
I worked with their team on a previous project from a partnership foundation.
What is the status of this engagement?
We worked together from May–July 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We conducted surveys for our attendees after the event, and everyone had glowing reviews on the entire project.
How did 5:00 Films & Media perform from a project management standpoint?
The team was always on time when it came to delivering their tasks within our deadlines. If something looked like it was going to be over budget, they told us immediately to identify other options to resolve the issue.
What did you find most impressive about them?
We enjoyed our creative partnership thanks to the team’s ideas and ability to execute our vision.
Are there any areas they could improve?
I can’t think of anything they needed to improve on.
Do you have any advice for potential customers?
I don’t have any specific advice, but I’d highly recommend 5:00 Films & Media for your video production needs. They were extremely easy to work with and consistently deliver high-quality work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Nonprofit Organization
Video Production
$10,000 to $49,999
July - Dec. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Overall, a wonderful experience."
Dec 22, 2022
Communications Lead, The Amazon Conservation Team
Antonio Peluso
Nonprofit
Washington, District of Columbia
51-200 Employees
Phone Interview
Verified
5:00 Films & Media produced a 2-minute video for a nonprofit organization. Following a discovery session, they incorporated the client's ideas and produced the video.
5:00 Films & Media delivered a high-quality product in a timely manner. They communicated frequently and promptly, ensuring an effective workflow. Their quick turnaround, transparency, and collaborative attitude were hallmarks of their work.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your company and your position there.
I am the communications lead at the Amazon Conservation Team. We are a nonprofit organization that partners with indigenous peoples to protect Amazonian rainforest.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 5:00 Films & Media, and what were your goals?
We worked with 5:00 Films, who created a short explainer video for our organization.
SOLUTION
How did you select this vendor and what were the deciding factors?
After screening proposals from 3 different companies, we chose 5:00 films because they are a mission driven company with experience working with nonprofits.
Describe the video(s) and the process in detail, including the project steps and all stages of production.
We started with a discovery meeting. They lead a collaborative process that incorporated our team’s ideas with theirs at every step of the way. This resulted in a fantastic 2-minute video that serves as the face of our org.
Who did you work with and what was the feedback process like?
We worked with a project manager who guided the process. Our team would provide feedback and they would work with their team to address the changes. Swift, thorough, and clear at every step.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The video produced is highlighted on our website and at the forefront of our online presence. Our video has performed better than anything that has been produced for our org on every platform that it is available on.
Describe their project management style, including communication tools and timeliness.
Frequent updates, quick turnaround, transparent, clear communication, and always on-time.
What did you find most impressive or unique about this company?
They took the time to collaborate and incorporate our feedback at every step, addressing our ideas with effective and creative solutions. We were very pleased that they shared a great deal of enthusiasm for the cause our org fights for and that was reflected in the product created and in the process to create it.
Are there any areas for improvement or something they could have done differently?
Overall, a wonderful experience.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Arts & Entertainment Foundation
Video Production
$200,000 to $999,999
Jan. - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We’re glad we got the chance to work with them on this project; they simply knew what they were doing.”
Jul 7, 2022
External Affairs Director, Arts & Entertainment Foundation
Anonymous
Arts, entertainment & music
Baltimore, Maryland
51-200 Employees
Phone Interview
Verified
5:00 Films & Media produced a poetry event for an art foundation. Their work included producing 55+ vignettes for contestants and judges, three semifinal broadcasts, and a live event with pre-filmed material.
The client, contestants, and viewers loved the beautiful production work done by 5:00 Films & Media. The team excelled at managing the variety of people involved in the project calmly, meeting deadlines, and saving money to come under budget. Additionally, their storytelling skills were outstanding.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of external affairs at an arts foundation.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 5:00 Films & Media?
We needed a filmmaker company to help us with a variety of work around a poetry event program.
SOLUTION
What was the scope of their involvement?
5:00 Films helped us with filmmaking work for our poetry event. In this event, 55 students nationwide competed, so 5:00 Films helped us create vignettes for each one of those students, as well as vignettes of the competition’s judges. Additionally, they helped us put together our three semifinal broadcast videos, which were about two and a half hours each.
5:00 Films was also heavily involved in the live webcast finals, which was a mixture between a live and a prerecorded event. During the webcast, they were in charge of switching back and forth between a live transmission on stage, prerecorded material, and live transmissions of our nine finalists across the country and internationally. It was a very intense production work for them.
What is the team composition?
We worked with a core creative team of six people from 5:00 Films, but they also had other people coming in and out. During the on-site post-filming process, five people were involved, whereas two-people teams flew to each of the finalists’ locations to film material about them. Finally, during the live event, there were 6–7 people from their team involved.
How did you come to work with 5:00 Films & Media?
We did a Google search, looking for vendors with experience producing similar events — a combination of filmed and live productions — and found 5:00 Films. We also wanted to find a company with an equity culture, so we launched an open RFP, got some responses, interviewed various vendors, and ultimately chose 5:00 Films.
How much have you invested with them?
We signed a $250,000 contract.
What is the status of this engagement?
We signed the contract in February 2022, but we had some meetings during January 2022. Ours was a six-month project. Although the event is already over, 5:00 Films still has some deliveries pending, so we estimate to end our partnership in August 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Although it’s hard to measure how many people saw the event because some schools organize viewing parties with a lot of people watching simultaneously, our program usually reaches over 100,000 people per year. Still, people loved the production and the work 5:00 Films did around the storytelling part. We’re already talking with them about bringing them again for next year’s event, which will be a much smaller project.
How did 5:00 Films & Media perform from a project management standpoint?
5:00 Films’ project management was fantastic. They not only met our deadlines but managed the budget as well. Additionally, they were very good at letting us know when things needed to shift and about other ways to save money. We were working with teenagers from across the country which can cause timeline lag - 5:00 made sure they met timeline goals or let us know when things needed to shift.
We used Google Drive to share files and approve the videos so that kids could also upload their videos. For communication, we used both Zoom and Microsoft Teams.
What did you find most impressive about them?
5:00 Films is amazing at storytelling. Beyond their ability to work with a large variety of people, they were always calm, and nothing ever rustled them. We were also very impressed with their work — the quality of the film was just beautiful. We’re glad we got the chance to work with them on this project; they simply knew what they were doing.
Are there any areas they could improve?
No. They were fantastic.
Do you have any advice for potential customers?
Hire them! Their team is so professional that, as long as you keep an open communication, they’ll work around the clock to get things done beautifully. I can’t recommend them enough.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Anniversary Video Production for Renewable Energy Nonprofit
Video Production
Confidential
Nov. 2021 - Mar. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“5:00 Films & Media’s project management was fantastic; they were on the ball all the time.”
Apr 5, 2022
Communications Manager, Renewable Energy Nonprofit
Anonymous
Nonprofit
Washington, District of Columbia
11-50 Employees
Phone Interview
Verified
5:00 Films & Media produced a video for a renewable energy nonprofit’s 20th-anniversary event. They used 20 years’ worth of archival footage and decided on the final video’s narrative arc with the client.
Internal stakeholders were pleased with the video, which premiered successfully during the group’s anniversary celebration. 5:00 Films & Media managed the project well, keeping everything on track even as the client became extremely busy. Overall, they ensured the final product was impressive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the communications manager at a renewable energy national nonprofit that works to accelerate the transition to a renewable energy economy. I work in the communications department, where I handle media relations, social media writing, and other external integrations.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 5:00 Films & Media?
We hired 5:00 Films & Media to produce a video for the celebration of our 20th anniversary.
SOLUTION
What was the scope of their involvement?
In the beginning, we figured out what we needed for the project, including archival footage from the last 20 years of our organization. We then went to 5:00 Films & Media’s office and did an in-person shoot with our CEO. As we finished all the footage we were going to use, we started to map out what the final video would look like and what its narrative arc would be.
Our teams then finished the first draft. From there, we went through a vigorous editing process as we collected information from the many members of the team and made sure that everyone was happy with the final product. They did some animation and limited graphics as they worked with our huge library of archival footage.
What is the team composition?
We worked with their founder on a couple of occasions, but our primary contact was Rob (Video Producer).
How did you come to work with 5:00 Films & Media?
We had an RFP process where we spoke with a number of firms. We conducted kickoff meetings to make sure we were aligned with them in terms of creative vision. Our team conducted a lot of remote interviews, so we talked through the most cost-effective and high-quality options for those interviews.
Meanwhile, we chose 5:00 Films & Media because they were in our locality, and they specialized in working with nonprofits and trade associations. We thought that they’d be a good fit for our project and that they’d be familiar with working with an organization like ours. We were most impressed by these things, so we hired them.
What is the status of this engagement?
Our engagement lasted from November 2021–March 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The video first debuted at our 20th-anniversary gala event, and we then used it in other places such as our website and social media accounts. It received highly positive feedback from our viewers, CEO, staff, and directors — all of our main stakeholders were truly happy with the final product.
How did 5:00 Films & Media perform from a project management standpoint?
5:00 Films & Media’s project management was fantastic; they were on the ball all the time. This was a huge project for us; there were times when we were extremely busy and didn’t have the time to keep all details in our heads. However, their team was always on top of everything. As a result, we didn’t have to worry too much about project management. To communicate, we typically use emails, Zoom, texts, and phone calls.
What did you find most impressive about them?
Their responsiveness and willingness to ensure we’re happy with the final product were impressive. They had a deliberate process of getting our feedback, and the creative direction of the project was truly helpful.
Are there any areas they could improve?
No, there weren’t any.
Do you have any advice for potential customers?
You should engage 5:00 Films & Media — we recommend them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Literary Organization
Video Production
$200,000 to $999,999
Nov. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They know exactly what they need to have and do to deliver our needs."
Aug 20, 2021
Director, Windham-Campbell Prizes
Michael Kelleher
Education
New Haven, Connecticut
10,001+ Employees
Phone Interview
Verified
5:00 Films & Media produced an announcement video to declare the winners at a literary organization's festival. The team created shorter-length videos for Instagram and is now working on a different project.
Brimming with creativity and professionalism, 5:00 Films & Media has rewarded their client with striking videos that mirror the organization's story and successfully highlight accurate event information. The team is responsive and highly capable of delivering content that appeals to the audience.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of Windham-Campbell Prizes, a literary organization at Yale University.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 5:00 Films & Media?
We needed their video production services.
SOLUTION
What was the scope of their involvement?
Our organization organized our annual literary festival, and we needed to declare the winners through an announcement video. 5:00 Films & Media produced this seven-minute video for our prize recipients, which featured more information about the prizes they received, including the founders of each prize. Apart from this main video, they also generated eight four-minute profile videos and another one-minute long video for our Instagram page.
We’re currently working with their team on another project, a virtual festival that will run from September to November. We’ve particularly tasked 5:00 Films & Media with producing nine 30–40-minute videos, which we will feature at the said festival.
What is the team composition?
W work with a team of 5–7 resources from 5:00 Films & Media’s team, including an account manager and their assigned producers and editors.
How did you come to work with 5:00 Films & Media?
We were impressed with the quality of the videos they produced for another foundation and were easily convinced that 5:00 Films & Media could deliver the same results to us. They had an impressive portfolio and a more impressive level of understanding of our requirements.
How much have you invested with them?
We’ve spent about $225,000 so far.
What is the status of this engagement?
We kicked off our ongoing engagement with 5:00 Films & Media in November 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
5:00 Films & Media have successfully created striking and quality videos that encapsulate the story of our organization and the details for our prize announcement. Their method of combining top-notch editing with creative storytelling works like a charm — our audience has found the videos to be both informative and appealing.
How did 5:00 Films & Media perform from a project management standpoint?
Our project is done remotely, so we communicate via Zoom and regular emails. 5:00 Films & Media is an accommodating partner — they’re always available to answer our questions and attend to our requests.
What did you find most impressive about them?
They know exactly what they need to have and do to deliver our needs. We’re pleased to be working with such a talented and professional team.
Are there any areas they could improve?
I don’t have any constructive feedback at this point. We’ve encountered communication issues in the past, but most of those have only been on our end.
Do you have any advice for potential customers?
Always be inquisitive and willing to collaborate with 5:00 Films & Media’s team. If you treat them as a partner and not just a service provider, you’ll benefit more from their team’s innovative ideas and opinions.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Documentary-Style Profiling for Think Tank Company
Video Production
$50,000 to $199,999
Nov. 2020 - July 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're flexible, adaptable, and resourceful towards a big task amidst our challenging times."
Aug 6, 2021
Communications Manager, World Resources Institute
Anonymous
Nonprofit
Washington, District of Columbia
1,001-5,000 Employees
Online Review
Verified
5:00 Films & Media was hired to profile five finalists of a think tank company's recent competition with a documentary video. Each had to tell a unique story of transformative change in action.
The client's virtual event was a success with a large audience, and 5:00 Films & Media had delivered. The vendor also received high-profile praise from important stakeholders. In the end, the client was most impressed by their flexibility, adaptability, and resourcefulness towards such a big task.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm a communications manager at WRI Ross Center for Sustainable Cities, the World Resources Institute's program dedicated to shaping a future where cities work better for everyone.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 5:00 Films & Media, and what were your goals?
The Prize for Cities highlights transformative projects that have made a demonstrable impact on people's lives in cities around the world. The 2020-2021 theme was "inclusive cities for a changing climate." 5:00 Films was hired to profile the 5 finalists for this cycle in documentary style, which each had a unique story to tell of transformative change in action. They also produced nearly all the content for our virtual awards ceremony, which featured all the finalist projects as well as the jury, previous winners and special guests.
SOLUTION
How did you select this vendor and what were the deciding factors?
We were very impressed with 5:00 Films' experience shooting remotely in complex situations and also supporting marque virtual events, which we knew would be a big challenge because of COVID.
Describe the video(s) and the process in detail, including the project steps and all stages of production.
We went through the concepts, scripting, production schedule, editing and post-production all with 5:00 Films and everything went smoothly.
Who did you work with and what was the feedback process like?
We worked with a project manager, Sam Shank, and the founder, Esteban Escobar. They were very patient with a complex and long feedback process (driven by us) and very flexible throughout.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our videos have already been viewed more than the previous cycle's and the virtual event was a tremendous success, with a large audience, lots of engagement and high-profile praise from important stakeholders.
Describe their project management style, including communication tools and timeliness.
We had weekly check-ins and lots of communication over email. Occasional spot calls also helped clear up complex questions.
What did you find most impressive or unique about this company?
Their flexibility, adaptability and resourcefulness for a big task amidst very challenging times.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Communications Firm
Video Production
$10,000 to $49,999
Sep. - Nov. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We appreciated how patient and understanding they were with interviewees during the filming process."
Dec 2, 2020
Vice President, WE Communications
Dani Kirsch
Advertising & marketing
New York City, New York
1,001-5,000 Employees
Phone Interview
Verified
5:00 Films & Media provided virtual video production and editing services, creating informational content surrounding a rare eye disease. They produced morning show episodes and promo pieces.
The team produced high-quality video content that impressed internally and externally. Customers can expect a partner that has mastered filming and production in a virtual capacity. Their commitment to excellence and seamless production process made a complex effort easily manageable.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the VP of the health team at a global communications agency that specializes in public relations for tech and healthcare companies. We support pharmaceutical companies and health tech companies.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 5:00 Films & Media?
My client is a pharmaceutical company with a product for a rare eye disease. We were helping them create the first-ever awareness week for the disease. They wanted something educational and sticky to inform people about the disease and how to treat it. They helped us with all things video in that endeavor.
SOLUTION
What was the scope of their involvement?
We came up with the idea of having a morning show that was meant to promote awareness about the disease and connect people with knowledgeable doctors and patients. They were responsible for the filming, production, and editing in a virtual capacity. During the pandemic, it was important that we could work remotely, and they were experts in virtual filming.
They adjusted iPhones to capture high-quality video, and produced the show with two iPhones, a tripod, a light, and a microphone. That allowed them to conduct Zoom interviews on one phone while getting local video capture at the source. We didn’t need to worry about Wi-Fi connectivity or audio cutting out that way.
In the end, they conducted several interviews and ended up with about 20 hours of footage to edit into 15-minute morning show episodes as well as five 30-second teasers and one three-minute feature video.
What is the team composition?
We worked with the CEO and a producer. There was a team behind the scenes that was responsible for graphics, but our producer handled all coordination as well as the scheduling of interviews, editing, and shipping materials for production.
How did you come to work with 5:00 Films & Media?
We found them through another client that had used their services in the past, so we hopped on the phone to discuss their offerings. They sold us on their capacity for virtual filming, which they’ve mastered over the course of many years. The fact that they were already experts in this area encouraged us to go with them— they weren’t scrambling to figure out how to film virtually like some other providers were.
Additionally, they were extremely reasonable with their pricing. Their estimate for the work fell within our budget, so it was an easy sell.
How much have you invested with them?
We spent about $40,000–$45,000.
What is the status of this engagement?
From kickoff to completion, we worked together from September–November 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We heard nothing but positive feedback, both from our team, the CEO, and our clients. People are impressed with the product’s quality, the short turnaround time, and the fact that it was done completely virtually. They were pleased with how seamless the video looked.
In fact, we were contacted by other brands for information about our video because they were aiming to achieve similar results to ours. When we posted the videos on our Facebook page, we were also met with positive comments that indicated that we were succeeding in raising awareness.
How did 5:00 Films & Media perform from a project management standpoint?
Their team is very impressive— I don’t know how they do everything they do. Our industry offers tons of opportunities for review by different stakeholders, and they were great about keeping track of all comments. There were some very tight deadlines, and they were always committed to getting projects done when we needed them.
What did you find most impressive about them?
We appreciated how patient and understanding they were with interviewees during the filming process. The producer was kind and understanding, politely directing the interview just how we wanted. One of our participants was having trouble getting the filming kit back to us, and he even picked it up from her house. They’re a kind, experienced team that delivered a high-quality video.
Their virtual filming process is seamless, complete with filming kits with corresponding prices, kit setup videos, and a shipping process. They’re excelling in virtual video production.
Are there any areas they could improve?
There were a couple of instances where we found some typos in their graphics. Those were only minor issues.
Do you have any advice for potential customers?
Have conversions with their team about your vision for the project. Then, get an understanding of their virtual filming process. It takes an organized project manager to keep track of it. I’d recommend setting up trackers through Google Docs to create a master schedule.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"We’ve already recommended them.
Virtual Workshop Video Production for Cybersecurity Co.
Video Production
$10,000 to $49,999
Sep. - Oct. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“5:00 Films & Media really stood by their promise. They over-delivered and everything was flawless.”
Nov 23, 2020
Snr. Director of Demand Generation, Cybersecurity Company
Vasili Panopoulos
IT Services
San Francisco, California
51-200 Employees
Phone Interview
Verified
5:00 Films & Media provided video production services for a cybersecurity company. Their team produced 10 videos featuring the partner's virtual workshop sessions. The videos involved animation and live action.
The videos were well-received by the partner's internal team. 5:00 Films & Media delivered within budget and before the deadline. They're an expert in their field and guided the partner throughout the process. Flexibility, accommodation, and professionalism are hallmarks of their work.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the senior director of demand generation for a cybersecurity company. We specialize in helping organizations reduce and remediate their cyber risk.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 5:00 Films & Media?
In the past, we used to do in-person workshops around the country. The purpose of these workshops was to provide education, best practices, and actionable tips to our customers and prospects on how to implement the most optimal risk-based vulnerability management solution.
Since the pandemic, and like many other companies, we’ve had to stop in-person events. We wanted to continue to be of service and provide these workshops virtually. Our team didn’t want to do a typical webinar because people are saturated with webinars. They want something they can do at their own pace and own terms, and we wanted to provide that for them. We brought on 5:00 Films & Media to help us tackle that.
SOLUTION
What was the scope of their involvement?
We had this vision, and they came in and took the time to understand what we wanted to accomplish. Their agency walked us through their best practices and what they’ve seen works well with other customers. We met together and decided how to proceed.
We decided to do a virtual workshop. We took a three-hour, in-person workshop and condensed it into an hour with videos that provide research, best practices, and tips on how to implement this risk-based vulnerability management solution at their company. These videos are a way to engage this audience given we can’t engage with them in person.
We wanted videos that were engaging and personable. We brought individuals who started our company and are experts in their field to talk about how to help each other. The deliverables were 10 videos. Our workshop is a series of sessions. There were different people talking in different sessions and we also had animation.
What is the team composition?
I worked with three individuals in total, and two of them were our main contacts. It was Esteban (CEO) and Chad (Creative Team).
How did you come to work with 5:00 Films & Media?
I was looking for agencies that had a footprint in both Chicago and the Washington, DC area or were amicable to traveling given the risks of COVID-19. 5:00 Films & Media is based out of Maryland, and they were willing to travel to Chicago to film.
How much have you invested with them?
We invested roughly $22,000.
What is the status of this engagement?
The project was from September–October 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We were able to deliver on budget and on time; they executed flawlessly. Their team came under budget and delivered everything earlier than expected. The participants of the workshop enjoyed working with 5:00 Films & Media.
Their team was flexible, accommodating, and professional. One of their unique style elements is authenticity; in fact, that’s one of the reasons why we engaged with them. Everyone on our internal team who has seen the videos, including our CEO, has been wowed by them.
How did 5:00 Films & Media perform from a project management standpoint?
Their communication was wonderful. Their team met every deadline. They were always there to answer our questions.
What did you find most impressive about them?
5:00 Films & Media really stood by their promise. They over-delivered and everything was flawless. It was a very streamlined experience. Their expertise was very helpful, and they provided a lot of guidance along the way.
Are there any areas they could improve?
No, nothing comes to mind.
Do you have any advice for potential customers?
Be prepared and be organized. Make sure to have a clear direction and plan of what you want. Provide a clear path to your desired end result.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Biotechnology Nonprofit Organization
Video Production
$10,000 to $49,999
May - July 2020
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"5:00 Films are great collaborators."
Aug 8, 2020
President, The Biotechnology Institute of Washington DC
Dr. Larry Mahan
Education
Washington, District of Columbia
1-10 Employees
Online Review
Verified
5:00 Films & Media produced a video for a biotechnology nonprofit organization. Due to the Covid-19 pandemic, the team helped the client host a virtual conference via video.
The 4-day conference featured 118 pre-taped sessions, meeting the expectations of sponsors, student finalists, and the internal team. 5:00 Films & Media produces hgih-quality work through close collaboration with the client. The team is hard-working, creative, and organized.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the President of the Biotechnology Institute, a 501(c)(3) organization in Washington DC. Our mission is to engage, excite, and educate as many people as possible, particularly young people, about biotechnology and its immense potential to heal the sick, feed the hungry, restore the environment, and fuel the economy.
We promote excellence in biotechnology research from the best and brightest minds in the next generation of innovators. Our efforts unite the national biotechnology community, including students, teachers, schools and mentors in delivering more effective workforce development and training to sustain the industry’s growth and impact.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 5:00 Films & Media?
Each year, at the BIO International Convention, the Institute conducts the BioGENEius Program, a series of competitions for bright high school age students from across the nation and select countries performing innovative research in biotechnology focused on healthcare, agricultural sustainability and industrial/environmental applications.
In this COVID year, BIO and the Institute turned the entire conference to virtual (digital) formats. 5:00 Films conducted interviews of the BioGENEius finalists, recorded in real time their competitions (the International BioGENEius and GenePool Challenges), interviewed judges and Institute/BIO heads and took all that content and condensed those experiences into a dynamic 30 minute video session that was aired in prime time at BIO 2020 Digital.
What were your goals for this project?
Through productions like that of 5:00 Films, we hope to raise awareness of the Institute and its programs, showcase the innovation resident in our younger generations, and recognize the sponsors of our programs for their critical support.
SOLUTION
How did you select this vendor?
We had utilized the services of 5:00 Films last year at BIO 2019 in its onsite format - a convention of >16,000 attendees in which the Institute conducts the BioGENEius and GenePool Challenges. We were very please at their cost effective approach, especially in that real time physical format that required them to deliver high quality content in just a few days of filming to open a signature morning keynote in front of 3000-4000 attendees.
Describe the video(s) and the process in detail.
The final product was a 30 min segment aired during prime time at the convention that showcased our International BioGENEius and GenePool Competitions in addition to some of the behind the scenes events and additional commentary by significant sponsors.
Once selected for 2020, we and 5:00 start with a few strategy meetings to like BIO's theme with ours, what segments of the video would need to contain, how to obtain them virtually, what additional material might be added, etc.
Then we coordinate an introduction of 5:00 to all participants so they might then set up individual taping sessions. We also conduct group activities that are taped. Then we enter the competitions phase and all that including the judges' live Q&A are taped.
Finally commentary is collected from our sponsors. Strategy discussions, white boards, etc. cover a few weeks and all the taping occurs over the following 3 weeks. Finally all content is assembled by 5:00 into a draft of the 30 min segment, reviewed at least twice by us to make necessary edits until we arrive at the final product by the deadline requested by BIO to receive these pre-taped segments.
What was your vendors' project management or feedback process?
We had an open and almost daily management process because of our need to be involved with the coordination of the student (minor) filming. Once material was collected we set up review meetings at each of our respective convenience while staying on schedule.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
There were 118 pre-taped sessions at the convention over 4 days. The analytics that we received indicated that we were in the upper 50% of all sessions viewed. Mind you, we are not primary programming in the convention. We are more of an ancillary event so this was pleasing.
We had 172 confirmed (signed up) attendees, 420 video loads, and just over 5400 minutes of viewing or about 180 views. Obviously some loaded to watch offline. The video was then posted to our YouTube channel where so far we have had about 150 more views. For a first time digital (virtual) event, we were very pleased. So were our sponsors, student finalists and BIO.
How effective was the workflow between your team and theirs?
Pretty seamless and very effective considering the nature of filming the events required daily interaction. Clear objectives are always set at the beginning of the project. 5:00 Films are great collaborators. They write cohesive content and operate well under pressure. They complete ski missions in very close turn around times.
What did you find most impressive about this company?
5:00 Films are great collaborators. They write cohesive content and operate well under pressure. They complete ski missions in very close turn around times. We know because of the demanding schedule and this being the first time attempted that 5:00 staff spent late nights as they had many other segments to film for BIO. Despite their heavy workload, they never complained, took care of all our comments and edits professionally and delivered!
Are there any areas for improvement?
With the strong caveat of this being a first time for everyone, and BIO's imposed quick timeline, next year we will look to plan for even more videographic creativity.
RATINGS
5.0
"A combination of professionalism and personal service."
Quality
4.5
Service & Deliverables
"See comments above."
Schedule
4.5
On time / deadlines
"See comments above."
Cost
5.0
Value / within estimates
"Very cost effective !"
Willing to Refer
5.0
NPS
"Absolutely
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