Can you share any information that demonstrates the impact that this project has had on your business?
Their involvement made our projects a success, and we are still going strong 10 years later after our first product. Together we’ve developed EPOC +, INSIGHT, Flex, and two new products. There are always little hiccups during development, but they will bring them to our attention as soon as discovered.
How was project management arranged and how effective was it?
We communicate through regular meetings face-to-face, calls, Skype, and email. They are not located far from our offices, so it is usual to speak at least once a week. The team has been effective in delivering our products and knowing what the challenges were.
What did you find most impressive about this company?
Everyone is very friendly and approachable. We get to speak to all of the team, and they are willing to spend the time required to assure that the right decisions are made.
Are there any areas for improvement?
They could improve on estimations on timelines. But It’s also very difficult when we have such aggressive expectations. Not to mention, they are working on a development project where the jobs to get to the goal are not always known.
4DESIGN has been integral in launching several products throughout the partnership. The team works effectively, anticipating challenges and communicating any roadblocks as they come up. More importantly, they take the time to ensure that all decisions are fit for purpose.