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Visionary Industrial Designers shaping the future

5.0
1 review

4DESIGN are a team of focussed, talented, motivated and experienced industrial designers with offices in both Sydney, Australia and Queenstown, New Zealand. Founded in 2003, 4design pulled together a team of Australia's & New Zealand's top Industrial Designers. 

4design have experience across a wide range of fields including IT Hardware, Medical, Mining, Consumer, Sporting Goods, Scientific Equipment, Lifestyle Products, Street Furniture and Media. We are involved in the development of highly technical specialist equipment, we understand the process required to meet industry standards, ingress protection, durability and meet the competitive demands of the global market place. 

4design closely study International trends in design, architecture, fashion, the latest materials research, human factors and manufacturing technology to ensure that our client's products sell themselves through their intrinsic qualities......fresh, coherent and on the mark! 

4design have been recognised by some of the most prestigious International design award programs including Red Dot, IF, IDSA, Australian Design Awards, Engineering Excellence, INDEX Copenhagen, Power House Museum, New Zealand Best Awards, to name a few. 
 

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$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2003
Show all +
Sydney, Australia
headquarters
  • Suite 1/83-85 Foveaux St Surry Hills
    Sydney NSW 2010
    Australia

Portfolio

Key clients: 

Qantas, Resmed, Transport for NSW, Electrolux, Northrop Grumman, Nanosonics, Atocr Medical, Simavita, Emotiv, Sony, Seeing Machines, Rhinoplay

Reviews

5.0
1 review
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Industrial & Mechanical Design Mult. Neuroinfomatic Products

“Everyone is very friendly and approachable. We get to speak to all of the team.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2017 - Ongoing
Project summary: 

For the past decade, 4DESIGN has worked on various neuroinformatics products, including EEG headsets and BCI apps. They assist with concept development, industrial/mechanical design, and packaging design.

The Reviewer
 
11-50 Employees
 
Sydney, Australia
Mark Irwin
Technical Project Manager, Emotiv
 
Verified
The Review
Feedback summary: 

4DESIGN has been integral in launching several products throughout the partnership. The team works effectively, anticipating challenges and communicating any roadblocks as they come up. More importantly, they take the time to ensure that all decisions are fit for purpose.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Emotiv is a neuroinformatics company focused on providing electroencephalography (EEG) headsets to democratize brain research and brain-computer interface (BCI) applications. We have three products in the market and multiple others in development. I am the technical project manager in charge of delivery, managing all external contractors and manufacturers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 4DESIGN?

We have worked with 4DESIGN for more than nine years. They have been the industrial/mechanical design house that has supported us from concept to manufacturing on all of our current products in the market. Since we are a small team, they provide the skills and expertise that would be too difficult for us to recruit internally.

What were your goals for this project?

We wanted to develop a truly innovative step in our products.

SOLUTION

How did you select this vendor?

We have been working together for longer than I have been at the business. They have brought a wealth of experience. The team always delivers good work, are on time, and usually stick to the budget.

Describe the project and the services they provided in detail.

Our leadership team worked with 4DESIGN to bring our initial product to market when times were very lean, first with our EEG headset product EPOC (and then EPOC +) and then with our BCI product INSIGHT. 

They highlighted the pain points in the products and suggested remedies to solve the issues as they came up. Full services have included support in concept development, industrial design, mechanical design, tooling assistance, tool trial and sample changes, add packaging design. They’ve also ensured that the products fit with the existing design scheme.

The next generation of products is going to be a step change and drastically increase our market size.

What was the team composition?

We work with 1–2 designers and have daily contact with the director who provides updates. The team size changes depending on the amount of work and delivery times.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their involvement made our projects a success, and we are still going strong 10 years later after our first product. Together we’ve developed EPOC +, INSIGHT, Flex, and two new products. There are always little hiccups during development, but they will bring them to our attention as soon as discovered.

How was project management arranged and how effective was it?

We communicate through regular meetings face-to-face, calls, Skype, and email. They are not located far from our offices, so it is usual to speak at least once a week. The team has been effective in delivering our products and knowing what the challenges were.

What did you find most impressive about this company?

Everyone is very friendly and approachable. We get to speak to all of the team, and they are willing to spend the time required to assure that the right decisions are made.

Are there any areas for improvement?

They could improve on estimations on timelines. But It’s also very difficult when we have such aggressive expectations. Not to mention, they are working on a development project where the jobs to get to the goal are not always known.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer