What evidence can you share that demonstrates the impact of the engagement?
When talking about the POCs, pilots, and demos, the timelines involved are quite intense. We put a quick demo together and showcase this to customers in 2–3 weeks. The delivery is our way of measurement when it comes to meeting deadlines, and thus far, they have met deadlines as expected.
When it comes to constructing, mentoring, and knowledge transfer, we are measuring that according to the team satisfaction and the team’s syllabus, and we have that monthly. We ask the team members about their satisfaction as well as the level of service they are getting from 475 Cumulus, and we have been receiving good feedback.
How did 475 Cumulus perform from a project management standpoint?
I take care of the project management for them as well as my team. We haven’t had any issues throughout the time we have been working together. Everything is going well, and there are no issues with communication. The expert that we are in contact with sits within our team in an open space; everything is transparent, immediate, and in real time.
What did you find most impressive about them?
When we interviewed other companies, we weren’t able to find a vast knowledge of modern technologies out there. We began working with 475 Cumulus because of their experience with modern technologies, which is what we have been experiencing with them as they have some experience in almost any architecture, trend, and modern technology, which is one of their strengths.
Are there any areas they could improve?
Nothing that I can think of at this point.
Do you have any advice for potential customers?
Have tight communication, and have them on-site if possible. They became much more productive when the expert joined us on-site and not remotely. We had full control of his behavior and deliveries, and we had an immediate contact point for questions and feedback.