Do you have any statistics or metrics to track improvement from the project?
It's been wonderful. When you integrate into a learning management system, most of which are archaic by Silicon Valley terms, we had to change a lot of things that didn’t duplicate what the system already offers.
Our standalone product offers a lot of features that are in the system already such as messaging and other features that we would duplicate. We had to have the 42 Coffee Cups team know that when they plug into something, we hide these things. We had to build a special database in the background control module in the Django setup to be able to turn it on and off. Some of the tasks we asked them to do were very complex.
They were never afraid of something and took them on as a challenge. They didn’t just want easy work to do. They got bored that way. They liked work that pushed and challenged them. It worked out very well.
Is there anything unique about them that really makes them stand out, compared to other companies?
The team really cares. With anything, there is always something that goes wrong. When something did go wrong and I called them, it was in the middle of the night for them. The principal has his phone on, and the project admin is on standby. The person who runs our work for AWS was already ready to go when we had an issue or if AWS went down. They were quick. Daytime here, nighttime there. If they were sleeping and things happened, we called them, and they took care of things.
They completely care about their clients, instead of looking at the phone and dealing with it later. That meant a lot to me, and it made me speak highly of them with other people who want to do business with them.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
The only thing I would have done differently is that I wish I found them sooner. They are amazing, and we've developed good friendships with the people we work with. That shows a lot about their character.