What was the scope of their involvement?
411 Locals took four months to work on our SEO, getting us from 7 to 30 calls per day. They made a concentrated effort of online optimization on social media and other channels. They work efficiently and don’t use any Black Hat techniques. In short, I bow to them.
They provide video marketing on Twitter, Instagram, LinkedIn and other social media. 411 Locals has built mobile websites for us and provided customized marketing for them. We had tried other mom-and-pop SEO firms, but we didn’t see any results, even though we spent $900 over two months. People did call for estimates, but it didn’t pan out to something tangible. There were clicks on our ads, but they didn’t turn into business.
With 411 Locals, our AdWords spend actually made sense for the business. There was a return on investment. They went through a due-diligence process and found out what areas could bring us better exposure and work for us. They came back with stats, and sent us enough information for us to know exactly where to concentrate. Our work relates to IT, so 411 Locals covered all metropolitan cities which could utilize these services. Even if I changed my line of business, 411 Locals would continue to be my marketing company.
We simply told them what our objectives were and where the pain was. We had to be a bit patient to see results, but we saw them after a week or two.
Their customer service is great, sometimes even too much. We don’t need too many calls, but 411 Locals stayed in touch with us until they got what they needed. We were kept informed and given updates, so that, in the end, we could make an informed decision. The team is very tenacious, and their techniques actually work for us.
How did you come to work with 411 Locals?
We were working with another company and sometimes had trouble even getting an update from them. We spent around $1,000 over two months and got nothing concrete from it. We did receive estimate calls, but that was it. We were referred to 411 Locals. With them, it was a completely different experience. We simply told them where it hurt and what we needed, and, after a two-month period, we saw our ranking come up and actually stay there.
How much have you invested with 411 Locals?
The cost of 411 Locals’ work is between $800 and $1,200 per month, depending on the listing we’re running.
What is the status of this engagement?
We started working with 411 Locals in 2008 or 2009. The work is still ongoing.