3techagency

Introduce your business and what you do there.

I’m the founder of a small skincare business.

What challenge were you trying to address with 3techagency?

I needed an e-commerce website with shop, contact, and info pages.

What was the scope of their involvement?

3techagency has set up our WordPress website, bought the domain, and helped us with tech support and SEO marketing.

I initially had them a mood board for the aesthetic I wanted for the website. For SEO, they’ve shown me how to tag the pages and blog posts and set up Google Ads.

What is the team composition?

We work with 2–3 people. One is the founder, and one is working on marketing.

How did you come to work with 3techagency?

They contacted me on Instagram and made an offer. I mainly decided on them for their pricing.

How much have you invested with them?

We’ve spent 20,000 Kenyan shillings (approximately $200 USD) for everything.

What is the status of this engagement?

We started working together in February 2021, and I ask for their support whenever the site crashes.

What evidence can you share that demonstrates the impact of the engagement?

They’ve helped me set the website up, and I’ve been satisfied with the outcome. When I promoted the content on social media, I saw an increase in traffic, but other than that, I haven’t been ranking.

How did 3techagency perform from a project management standpoint?

They’re very good with deadlines. We just communicate through email and social media, like Instagram.

What did you find most impressive about them?

They’re quick and cheap, and the service is on call 24/7.

Are there any areas they could improve?

There isn’t anything I can think of.

Do you have any advice for potential customers?

Work closely with the team.

Please describe your company and your position there.

Truffway is a fashion clothline dealing with menswear, bags & accessories. I am the manager

For what projects/services did your company hire 3techagency, and what were your goals?

For months we have been looking for an agency that we could consult with about ecommerce services in general from how to connect with our supplier logistics channel to developing an online store, sell, ship receive payments & marketing.

How did you select this vendor and what were the deciding factors?

We actually found 3techagency through a business directoybdirectory ased in US there reviews were awesome, affordable, super client satisfaction & great testimonials we had not doubt that we were in the safe hands.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Working with 3techagency was at utmost ease that we have ever experienced, the project started all smooth with an onboarding session to their project management tool where we would monitor our project progress, brief meeting with the team.

The key deliverables included API's utilization to connect our store to our supplier, payment integrations & a user friendly store. We jumped into Facebook & Google Ads markeitng which perfomed so well. PHP, Vue.js & many other technologies were used.

How many people from the vendor's team worked with you, and what were their positions?

A total of 7 people that included:

• 2 web developers
• 1 project manager
• 1 designer
• 1 quality assurance & tester
• 1 marketer 
• 1 customer assistant

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was beyond our expectation. It was such a breeze having a easy set-up on our first trial on this business.

Describe their project management style, including communication tools and timeliness.

Absolutely perfect they kept their word.

What did you find most impressive or unique about this company?

Their professionalism, expertise in the latest technologies, and outstanding team were impressive.

Are there any areas for improvement or something they could have done differently?

I don't think there are any.

Please describe your company and your position there.

We are a cosmetic retailers based in Kenya

For what projects/services did your company hire 3techagency, and what were your goals?

We have been operating on Instagram & we tried to find an eCommerce solutions agency which could help us launch an online store enabling us sell more out there.

How did you select this vendor and what were the deciding factors?

We searched for web development agencies proficient in eCommerce solutions where we came across 3techagency after looking up for best eCommerce agencies in Kenya whereby they ranked highly with amazing reviews from clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started off with a small meeting with the founder whereby we discussed our needs & solutions they could offer more of what we needed with key deliverables being a fully functional online store with integrated payment gateways from Mpesa, Cards & PayPal one technologies used where Laravel framework, WooCommerce & much more.

How many people from the vendor's team worked with you, and what were their positions?

Our main contact person was the project manager however there were two web developers & one creative designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was a grand success to our business after launching customers flocked in high numbers since the website was SEO ready 100% of our current customers preferred making orders via the website than using the channels we used before.

Describe their project management style, including communication tools and timeliness.

3techagency has great time management is amazing with a seamless flow of work without any delays.

What did you find most impressive or unique about this company?

They're reputable across the country with the best prices ever & also they utilized the latest technologies in the market.

Are there any areas for improvement or something they could have done differently?

Not really at the moment.

Please describe your company and your position there.

Managing director.

For what projects/services did your company hire 3techagency, and what were your goals?

After starting our business, we were doing booking selling via a physical store and we wanted to grow our client base whereby after upgrading to E-books we decided to have a website and be able to sell our books online which has a been one of our major goals & achievements.

How did you select this vendor and what were the deciding factors?

We looked up for E-commerce developers in Kenya and after selecting your Clutch Top E-commerce Developers we came across 3techagency which we decided to have a deal with them after seeing their good reputation on the reviews and excellent ratings.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After reaching out to 3techagency, we had a brief meeting and they guided us on what they need from us to get started, they delivered the first prototype of the website which we loved and decided to move on with it which delivered the full functional website in a week. They integrated woocommerce on the website to allow us sell our downloadable e-books and payment gateways too.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the C.E.O & Sales Manager when having a brief meeting later when the project was ongoing we worked with the technical team consisting of 2 web developers & a virtual support professional.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the website was done, our current customers loved our website and preferred to make orders through it whilst referring others which increased our monthly revenue by 4%.

Describe their project management style, including communication tools and timeliness.

Working with 3techagency was amazing smooth communication with the team & great commitment to meeting our need & time conscious.

What did you find most impressive or unique about this company?

They had great technological skills. The e-commerce website developed which we didn't expect to get at an affordable price too.

Are there any areas for improvement or something they could have done differently?

Absolutely not at the moment they're definitely great.

Please describe your company and your position there.

I'm the CEO of the company

For what projects/services did your company hire 3techagency, and what were your goals?

We have been operating on ground for over 15 years without building any online presence and due to the rise of technology & limited contact due to the pandemic we thought having a website to broadcast our business online would be great.

How did you select this vendor and what were the deciding factors?

We looked up for the best web developers in Kenya and 3techagency actually was listed among the best after a small evaluation on reputation & cost we decided to settle at 3techagency.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Started off with a brief meeting with the Managing director where his creative team collaborated with us through Slack & Jira, with first wireframe being delivered in 4 days and whereby we settled to work with it, later 3techagency integrated payments gateways for the website at last the project was done and delivered the website efficiently.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the managing director, a web developer & a graphic designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When the website was done & launched we witnessed a profound client base which we had ignored for years whereby our revenue turnover increased by 30%.

Describe their project management style, including communication tools and timeliness.

3techagency are very timely, quick to solve errors, open to corrections & efficient communication & working tools.

What did you find most impressive or unique about this company?

They are a skilled and professional team that cares about our business.

Are there any areas for improvement or something they could have done differently?

Nothing at all we are suprised to experience such a smooth workflow for the first time.

Please describe your company and your position there.

I'm the owner of the business

For what projects/services did your company hire 3techagency, and what were your goals?

I was in need of launching an E-commerce shop to start selling my products online

How did you select 3techagency and what were the deciding factors?

We searched for web designers in our locality on the search engines and after a few searches 3techagency seemed to appear the best from it's ranking on the results pages.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started off with a brief call meeting on how the work will be done & the scheduled delivery time, the team communicate delivered their first design concept & mockup on the first week which we loved and proceeded to work with. A few technologies were used such as Woocommerce, Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the Manager, Designer & 2 web developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When the website was done we received great feedback from our customers who loved the new experience to shop easily and we recorded an increase of 25% on the sales.

Describe their project management style, including communication tools and timelines.

Daily communication & collaboration with the team was evident whereby we used Slack & Jira.

What did you find most impressive or unique about this company?

Their professional and affordable team developed a site that we didn't expect we could get.

Are there any areas for improvement or something they could have done differently?

After launching the site we experienced a slow propagation of the domain they provided us with but it was quickly fixed though.

Please describe your company and your position there.

I'm the CEO & Founder of Mandi Fashion Hints Fashion retail company.

For what projects/services did your company hire 3techagency, and what were your goals?

I needed to start online an e-commerce clothing store online in which I required a website for that & ended up hiring 3techagency to develop the website for me.

How did you select 3techagency and what were the deciding factors?

3techagency have build a good reputation across the country I was referred by a friend who had a website with them. They were budget-friendly, have great customer care support services, and were professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kicked off the process and started with prototyping the website design I late had a conversation with the team where we discussed integrating WooCommerce features on to the website with M-pesa, Credit Card & PayPal payment processing features

How many people from the vendor's team worked with you, and what were their positions?

I worked with 3 people the web developer, UI/UX designer & the company's manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My business sales increased by 40% an indication of how their website was done to perfection allowing customers to shop easily online.

Describe their project management style, including communication tools and timelines.

We used Slack, Jira & Emails

What did you find most impressive or unique about this company?

Very affordable, professional & timely in their delivery

Are there any areas for improvement?

Not really at the moment

Please describe your company and your position there.

I am a starting podcaster. I own a podcast called NIGHT TALKS WITH MANDY. I run it alone at the moment.

For what projects/services did your company hire 3TechAgency Kenya?

3Techagency designed me a beautiful logo for my podcast that I really loved. They did a wonderful job and I definitely don’t regret working with them. They are very professional and handle their customers pretty well.

What were your goals for this project?

I wanted a new logo for my podcast and i got a really amazing one that I love so much.

How did you select 3TechAgency Kenya?

I first saw them featured on the Business insider and i knew they are a trusted company. Then after a while I decided to hit them up and talk business.

Describe the project in detail.

Omce i selected we had a few talks on how i wanted my logo. They kept me updated on how my logo was coming through. We worked together on the logo made changes on what i didnt like and they perfected it.

What was the team composition?

Intially i only spoke to one person and all i know the did an amazing job.

Can you share any outcomes from the project that demonstrate progress or success?

Within the week of when i got my logo i got so many listerner on my podcats that i was overwhelmed.

How effective was the workflow between your team and theirs?

It was quite flawless. They have an amazing customer service that i liked. We kept in touch through phone we talked once a week till they completed designing the logo. They kept their promise and i got my logo before the deadline.

What did you find most impressive about this company?

I was impressed by their skills, impeccable customers service and also their ability to work in a short period of time.

Are there any areas for improvement?

Everything was done professionally i have no complaints about them or any area of improvement.

Please describe your company and your position there.

The founder

For what projects/services did your company hire 3techagency, and what were your goals?

We needed to have a website to help us sell our products online, we had been selling offline for almost two years & now we needed to move our business online and leverage on the much audience out there.

How did you select this vendor and what were the deciding factors?

After looking up for the best web development agencies in Kenya, we came across 3techagency on the clutch.co directory and their reviews were amazing and affordable too.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started with a brief meeting with the project manager, we proceeded to developing a prototype of what we would expect then proceeded into the main development process. Our key deliverable were having an online store that would help us sell, fulfil orders & collect payments easily through Mpesa payment gateway integration.

How many people from the vendor's team worked with you, and what were their positions?

We worked with:

• 1 project manager
• 1 web designer
• 2 web developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website user interface & experience was superb, users find it easy to use as well it boosted our sales.

Describe their project management style, including communication tools and timeliness.

3techagency are the easiest agency to work with, smooth workflow, accuracy, prompt feedback & effective.

What did you find most impressive or unique about this company?

They were super professional and offered affordable services.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

I'm the owner of Black Joe.

For what projects/services did your company hire 3techagency, and what were your goals?

We were looking for a company to create a website for us to be able to sell our products online & receive payments as well.

How did you select this vendor and what were the deciding factors?

We went through 3techagency's portfolio on a directory site and their work was amazing and we decided why not try them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A meeting was the first thing we did were we had a drawing board of the key deliverables we want which included a website for our clients to be able to place orders & payments ], PHP frameworks were used to develop the site, Mpesa & Stripe for payments & we used HubStaff as well to collaborate on meetings.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 2 web developers since our project wasn't so big.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

3techagency are the best fast & quality guaranteed work is what they promise & deliver.

Describe their project management style, including communication tools and timeliness.

They were timely we didn't have any delays

What did you find most impressive or unique about this company?

Their services are affordable and they are very professional with their work.

Are there any areas for improvement or something they could have done differently?

Not at the moment.