3techagency

BACKGROUND

Please describe your company and position.

I am a Development of Maisha Magnets

Describe what your company does in a single sentence.

We print and make photo magnets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 3techagency to accomplish?

• Achieve an online presence for my business
• Build an eCommerce store to sell products
• Help customers upload images for print on magnets

SOLUTION

How did you find 3techagency?

• Online Search
• Clutch Site

Why did you select 3techagency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from 3techagency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At Maisha Magnets we print photo magnets and we were in search of an eCommerce website development agency in Kenya to help us build an online store and have our customers upload images and place orders online.

The project entailed setting up an ecommerce store on WooCommerce engine together with WordPress CMS for content management. Payments gateways such PesaPal were also set up helping customers checkout swiftly on the store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After a succesful completion of the project, Maisha Magnets was a ready ecommerce store that our customers were able to upload images for their photo magnets and successfully make payments and checkout as we process the delivery. We also experienced significant traffic and ranking on the search engines. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• 3techagency was overall professional.
• The project timeline, budget, and scope of work were adhered to without any issues.
• They are a time-conscious agency that effectively takes care of your business goals.

What was your primary form of communication with 3techagency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a unique approach to your business needs/goals and will help you figure out to solve the painful problems your business is facing without much hussle.

Are there any areas for improvement or something 3techagency could have done differently?

None at the moment.

BACKGROUND

Please describe your company and position.

I am an executive of Authentically You

Describe what your company does in a single sentence.

We're a life coach company helping individuals and team grow positively.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 3techagency to accomplish?

• Build a responsive business website
• Provide web hosting for our website and domain

SOLUTION

How did you find 3techagency?

• Online Search
• Clutch Site

Why did you select 3techagency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from 3techagency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our main goal was to build a professional website that presents our business services and brand to the world. Main deliverables included:

• Clean minimalistic outlook of the website
• Cross device responsiveness and seamless experience to users
• Fast and reliable web hosting
• Content development on our services and portfolio

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was definitely a success, here are some of the notable goals we achieved.

• Our business users upvoted the ease to contact and book consultation on our services.
• Running paid ad campaigns was made simple by a professional landing page that fetched leads for our business.
• We experienced a significant number of new users acquired through organic traffic from SEO practices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project timing was perfect no delays whatsoever, revision requests were handled promptly and we moved fast forward to close the projet on time.

What was your primary form of communication with 3techagency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

3techagency is professional, affordable, and really keen on details to achieve your goals and they an extra mile to help you discover more tools/services that you could utilize to get the most out of the project.

Are there any areas for improvement or something 3techagency could have done differently?

Nothing at the moment, thanks.

BACKGROUND

Please describe your company and your position there.

Rentduka is an eCommerce software company enabling small businesses get started online with retail B2B stores. Have recently assumed full ownership as the CEO & Director from co founders who have dropped to focus on other ventures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3techagency, and what were your goals?

I hired 3techagency to develop a software application a Micro Saas to be specific that would help small businesses build online stores easily without the much hassle compared to existing store builders like Shopify etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our deciding factors were actually based off the Clutch reviews and from other sources were 3techagency had proved their proficiency through professional deliverables. Other factors included cost effectiveness as well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project steps were in line to software development cycles and project output timelines in agile project management styles, the deliverables were building a multi-tenant SaaS application that would help retailers build B2C stores independently, add products, handle shipping & collect payments. The technologies used were AWS, Laravel frameworks, Docker just to mention a few.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of:

• 3 front end developers
• 2 back end developers
• 1 QA manager
• 2 data & server engineers
• 1 project manager
• 1 UI/UX designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

A great experience! The prospected deliverables were met and even some went overboard as 3techagency team came up with more approaches besides what we had as the directors board.

Describe their project management style, including communication tools and timeliness.

Very effective, swift response and easy to collaborate.

What did you find most impressive or unique about this company?

We were impressed by their professionalism and how they kept their word!

Are there any areas for improvement or something they could have done differently?

Nothing at the moment.

BACKGROUND

Please describe your company and your position there.

Truffway is a fashion clothline dealing with menswear, bags & accessories. I am the manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3techagency, and what were your goals?

For months we have been looking for an agency that we could consult with about ecommerce services in general from how to connect with our supplier logistics channel to developing an online store, sell, ship receive payments & marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We actually found 3techagency through a business directoybdirectory ased in US there reviews were awesome, affordable, super client satisfaction & great testimonials we had not doubt that we were in the safe hands.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Working with 3techagency was at utmost ease that we have ever experienced, the project started all smooth with an onboarding session to their project management tool where we would monitor our project progress, brief meeting with the team.

The key deliverables included API's utilization to connect our store to our supplier, payment integrations & a user friendly store. We jumped into Facebook & Google Ads markeitng which perfomed so well. PHP, Vue.js & many other technologies were used.

How many people from the vendor's team worked with you, and what were their positions?

A total of 7 people that included:

• 2 web developers
• 1 project manager
• 1 designer
• 1 quality assurance & tester
• 1 marketer 
• 1 customer assistant

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was beyond our expectation. It was such a breeze having a easy set-up on our first trial on this business.

Describe their project management style, including communication tools and timeliness.

Absolutely perfect they kept their word.

What did you find most impressive or unique about this company?

Their professionalism, expertise in the latest technologies, and outstanding team were impressive.

Are there any areas for improvement or something they could have done differently?

I don't think there are any.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a small skincare business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 3techagency?

I needed an e-commerce website with shop, contact, and info pages.

SOLUTION

What was the scope of their involvement?

3techagency has set up our WordPress website, bought the domain, and helped us with tech support and SEO marketing.

I initially had them a mood board for the aesthetic I wanted for the website. For SEO, they’ve shown me how to tag the pages and blog posts and set up Google Ads.

What is the team composition?

We work with 2–3 people. One is the founder, and one is working on marketing.

How did you come to work with 3techagency?

They contacted me on Instagram and made an offer. I mainly decided on them for their pricing.

How much have you invested with them?

We’ve spent 20,000 Kenyan shillings (approximately $200 USD) for everything.

What is the status of this engagement?

We started working together in February 2021, and I ask for their support whenever the site crashes.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve helped me set the website up, and I’ve been satisfied with the outcome. When I promoted the content on social media, I saw an increase in traffic, but other than that, I haven’t been ranking.

How did 3techagency perform from a project management standpoint?

They’re very good with deadlines. We just communicate through email and social media, like Instagram.

What did you find most impressive about them?

They’re quick and cheap, and the service is on call 24/7.

Are there any areas they could improve?

There isn’t anything I can think of.

Do you have any advice for potential customers?

Work closely with the team.

BACKGROUND

Please describe your company and your position there.

We are a cosmetic retailers based in Kenya

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3techagency, and what were your goals?

We have been operating on Instagram & we tried to find an eCommerce solutions agency which could help us launch an online store enabling us sell more out there.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for web development agencies proficient in eCommerce solutions where we came across 3techagency after looking up for best eCommerce agencies in Kenya whereby they ranked highly with amazing reviews from clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started off with a small meeting with the founder whereby we discussed our needs & solutions they could offer more of what we needed with key deliverables being a fully functional online store with integrated payment gateways from Mpesa, Cards & PayPal one technologies used where Laravel framework, WooCommerce & much more.

How many people from the vendor's team worked with you, and what were their positions?

Our main contact person was the project manager however there were two web developers & one creative designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was a grand success to our business after launching customers flocked in high numbers since the website was SEO ready 100% of our current customers preferred making orders via the website than using the channels we used before.

Describe their project management style, including communication tools and timeliness.

3techagency has great time management is amazing with a seamless flow of work without any delays.

What did you find most impressive or unique about this company?

They're reputable across the country with the best prices ever & also they utilized the latest technologies in the market.

Are there any areas for improvement or something they could have done differently?

Not really at the moment.

BACKGROUND

Please describe your company and your position there.

Managing director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3techagency, and what were your goals?

After starting our business, we were doing booking selling via a physical store and we wanted to grow our client base whereby after upgrading to E-books we decided to have a website and be able to sell our books online which has a been one of our major goals & achievements.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked up for E-commerce developers in Kenya and after selecting your Clutch Top E-commerce Developers we came across 3techagency which we decided to have a deal with them after seeing their good reputation on the reviews and excellent ratings.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After reaching out to 3techagency, we had a brief meeting and they guided us on what they need from us to get started, they delivered the first prototype of the website which we loved and decided to move on with it which delivered the full functional website in a week. They integrated woocommerce on the website to allow us sell our downloadable e-books and payment gateways too.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the C.E.O & Sales Manager when having a brief meeting later when the project was ongoing we worked with the technical team consisting of 2 web developers & a virtual support professional.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the website was done, our current customers loved our website and preferred to make orders through it whilst referring others which increased our monthly revenue by 4%.

Describe their project management style, including communication tools and timeliness.

Working with 3techagency was amazing smooth communication with the team & great commitment to meeting our need & time conscious.

What did you find most impressive or unique about this company?

They had great technological skills. The e-commerce website developed which we didn't expect to get at an affordable price too.

Are there any areas for improvement or something they could have done differently?

Absolutely not at the moment they're definitely great.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3techagency, and what were your goals?

We have been operating on ground for over 15 years without building any online presence and due to the rise of technology & limited contact due to the pandemic we thought having a website to broadcast our business online would be great.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked up for the best web developers in Kenya and 3techagency actually was listed among the best after a small evaluation on reputation & cost we decided to settle at 3techagency.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Started off with a brief meeting with the Managing director where his creative team collaborated with us through Slack & Jira, with first wireframe being delivered in 4 days and whereby we settled to work with it, later 3techagency integrated payments gateways for the website at last the project was done and delivered the website efficiently.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the managing director, a web developer & a graphic designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When the website was done & launched we witnessed a profound client base which we had ignored for years whereby our revenue turnover increased by 30%.

Describe their project management style, including communication tools and timeliness.

3techagency are very timely, quick to solve errors, open to corrections & efficient communication & working tools.

What did you find most impressive or unique about this company?

They are a skilled and professional team that cares about our business.

Are there any areas for improvement or something they could have done differently?

Nothing at all we are suprised to experience such a smooth workflow for the first time.

BACKGROUND

Please describe your company and your position there.

I'm the owner of the business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3techagency, and what were your goals?

I was in need of launching an E-commerce shop to start selling my products online

SOLUTION

How did you select 3techagency and what were the deciding factors?

We searched for web designers in our locality on the search engines and after a few searches 3techagency seemed to appear the best from it's ranking on the results pages.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started off with a brief call meeting on how the work will be done & the scheduled delivery time, the team communicate delivered their first design concept & mockup on the first week which we loved and proceeded to work with. A few technologies were used such as Woocommerce, Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the Manager, Designer & 2 web developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When the website was done we received great feedback from our customers who loved the new experience to shop easily and we recorded an increase of 25% on the sales.

Describe their project management style, including communication tools and timelines.

Daily communication & collaboration with the team was evident whereby we used Slack & Jira.

What did you find most impressive or unique about this company?

Their professional and affordable team developed a site that we didn't expect we could get.

Are there any areas for improvement or something they could have done differently?

After launching the site we experienced a slow propagation of the domain they provided us with but it was quickly fixed though.

BACKGROUND

Please describe your company and your position there.

I'm the CEO & Founder of Mandi Fashion Hints Fashion retail company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3techagency, and what were your goals?

I needed to start online an e-commerce clothing store online in which I required a website for that & ended up hiring 3techagency to develop the website for me.

SOLUTION

How did you select 3techagency and what were the deciding factors?

3techagency have build a good reputation across the country I was referred by a friend who had a website with them. They were budget-friendly, have great customer care support services, and were professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kicked off the process and started with prototyping the website design I late had a conversation with the team where we discussed integrating WooCommerce features on to the website with M-pesa, Credit Card & PayPal payment processing features

How many people from the vendor's team worked with you, and what were their positions?

I worked with 3 people the web developer, UI/UX designer & the company's manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My business sales increased by 40% an indication of how their website was done to perfection allowing customers to shop easily online.

Describe their project management style, including communication tools and timelines.

We used Slack, Jira & Emails

What did you find most impressive or unique about this company?

Very affordable, professional & timely in their delivery

Are there any areas for improvement?

Not really at the moment