We create the best mobile apps

3Step is an award-winning software house specializing in creating mobile applications and websites dedicated to the tourism industry. 

The project's success is the most important for us, therefore we focus from the beginning to the end on the final user of the project.

The user sits at the heart of everything we do, allowing us to create communication excellence and deliver the very best work for our clients. 

Services cover from Website Design & Build, Content Management Systems, Mobile Apps/Games.

Services

  • IOS Mobile Development
  • IPAD Mobile Development
  • Android Mobile Development
  • Content Management Systems
  • Website Development
  • Responsive Website Design
  • Agile Project Management
  • User Testing
  • Mobile and Website Analytics
  • Mobile and  Website Design
 
$5,000+
 
$25 - $49 / hr
 
2 - 9
 Founded
2012
Show all +
Kraków, Poland
headquarters
other locations

Portfolio

Key clients: 

3Step cooperates with many B2C, B2B, and public sector clients.

Our public sector clients are National Parks, Cities, Municipalities, and Foundations.

We support marketing agencies in the area of creating mobile applications dedicated to events, field games and product promotion.

Shipyard is (a) female

Is shipyard (a) female? From our perspective, it is. We invite you to take the virtual tour of the area of the former Gdańsk Shipyard. You will learn how a crane operator job looked like, what a regenerative meal was and where the shipyard nursery was located. You will get to know the character of work in the production and administration departments of the biggest workplace in Pomerania. You will listen to the authentic memories of female shipyard workers and see the archival photos. We wish to share with you the extraordinary everyday life of the Gdańsk Shipyard.

Enjoy the silence

Mobile application "Enjoy the silence" is part of a nationwide campaign prepared by Isover brand, which aims to draw attention to the problem of noise in cities.

Features: Noise intensity measurement mechanism, rankings, social network integration, notification mechanism.

Green Velo - Quests and gamification

The application was created for lovers of sightseeing combined with the element of gamification. In the mobile application, we can choose from 20 quests, which can be solved using a GPS assistant or using the hint mechanism in places with low GPS coverage. After getting to the place encrypted in the rows of instructions, we get a question related to a specific location. Questing is one of the ways to present, share and interpret natural and cultural heritage. It consists in creating unmarked trails that can be wandered, solving the puzzles contained in the rhymed cues. At the end of the transition to the conquerors, a treasure awaits.

Tourist and nature guides by Urszulin

Nature and Culture Expedition

Mobile application Wołomin Country - Nature and Culture Expedition is guide presenting various tourist attractions of the region.

The Route of Karol Wojtyła

The Route of Karol Wojtyła is an audio guide of Wadowice trail that connects 13 buildings associated with the youth of Karol Wojtyła. 

Features: Map and GPS navigation, tourist routes, attractions, audio guide, 6 languages, QR code scanner.

Botanic Garden of the Jagiellonian University

City Tourist Guide by Nowy Sącz

City Tourist Guide  by Nowy Sącz, users have access to the full databaseof information relating to tourist attractions, accommodation, catering and infrastructure, based on geolocation and GPS navigation.

Features: Map with GPS navigation, turist routers, attractions, infrastructure, events calendar, weather forecasts, reports of citizen, QR scanner, social networks integration, notification mechanism.

Municipal House of Culture in Mińsk Mazowiecki

Mobile application designed for people willing to stay upto date with events taking place in Mińsk Mazowiecki.

Features: GPS navigation and map, Calendat of cultural events and entertainment, Program of events, Presentation of sponsors and media partners, The notification mechanism.

Tourism of Limanowa Poviat and Dolny Kubin - mobile travel guide

Limanowski and Dolny Kubin poviats many tourist secrets. Thanks to our application you will discover all of them and you will not miss even one charming architectural monument or delightful treasure of nature.

In this region, located in the southern part of Poland, about 70 km from Krakow, travelers will meet on their way old wooden villages, chapels and manor houses. And no guide will be needed any more. The cross-border mobile application that we offer allows you to get acquainted with all the most important routes, places and local creators of the craft and products that they prepare.

What is particularly interesting, the application has been expanded to include cross-border tourist quests, containing puzzles about the Limanowski Poviat and Dolny Kubin. As a result, families with children can turn an ordinary trip into an interactive, exciting adventure, developing knowledge and horizons. The same is true with the option of augmented reality (VR), which...

Wegrow - be enchanted!

Secure District Limanowa

The application is used to educate children and adolescents in shaping the attitudes and habits that ensure the safety that has been covered.

Highlanders Treasure

If you are a treasure hunter, looking to discover extraordinary secrets hiding in the southern region of the Lesser Poland Voivodeship, you absolutely must bring on your escapade not only a comfortable  backpack, a flashlight or camera, but before all else a phone with the SKARBY GÓRALI application. 
It is precisely thanks to this app that you’ll get to experience a totally new type of adventure, an adventure which you’ll spend hours telling your friends about. During the unforgettable expeditions in search of treasure (so-called quests) - presenting the culture of 8 groups of Polish Highlanders: Kliszczaków, Zagórzan, Górali Babuiogórskich, Orawskich, Białych, Nadpoprzdzkich (Blacks), Pienińskich, and Spiskich - you’ll come to face the riddles and clues we’ve prepared, leading to secret locations that you won’t find on an ordinary map.  
The application was designed for tourists looking for an original, creative and dynamic way to spend their free time.

Reviews

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Mobile and Web Dev for Historical Treasure Hunting App

"Nothing is impossible for them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. - Nov. 2017
Project summary: 

3Step developed a web and mobile app for a game with geolocation features. It allows users to upload content which is turned into treasure hunts, complete with maps and questions that lead to an actual prize.

The Reviewer
 
11-50 Employees
 
Kraków, Poland
Anna Jarzebska
CEO, Mapa Pasji Foundation
 
Verified
The Review
Feedback summary: 

The delivered app’s visual appeal and the website’s CMS are prominent success factors. Also, the built-in analytics features are helpful for keeping scores and tracking the number of users. 3Step’s listening skills and willingness to take on change requests stood out during the collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Mapa Pasji Foundation. We have several projects that involve creating quests with the help of local people. We document cultural heritage through videos and photographs and create treasure hunts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 3Step?

We needed help with mobile app and web development.

SOLUTION

What was the scope of their involvement?

The main project they’ve worked with us on is called “Treasures of Mountain People”, which documents and tells of our local mountain heritage. The web and mobile app allow users to add different types of content, such as photos, text, and videos, which we present on a nicely-designed map and convert into quests. Users can go on treasure hunts wherever they are.

We have several games of this kind. In these games, there’s a GPS mechanism that tracks your location and shows you different parts of the game. There are also questions you need to answer in order to find your way. If you follow the instructions correctly, you’ll find the actual physical treasure and get a digital diploma in the app.

The app was developed for Android and iOS. They had some ideas as to how it should work. We provided the graphic elements and they used those in a very creative way. For the website, they used a CMS. It’s very easy to upload new materials and create new user accounts.

What is the team composition?

We have a main point of contact. She organizes everything on their side.

How did you come to work with 3Step?

We worked with them at a previous organization. We were happy with the collaboration and chose to work with them again.

How much have you invested with them?

We spent $50,000 on this project.

What is the status of this engagement?

We worked together from August to November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with the look of the app and website. We're able to track data with Google Analytics and the CMS panel, which has a list of all the quests and the people who have participated and completed each game. There's also a ranking page where they can view their score and compare results with other people.

How did 3Step perform from a project management standpoint?

Our contact person was responsible for project management. We used email and phone calls to communicate, though we also met with her several times during the project to discuss issues. They really listened to us, and if we wanted to make changes during the project, they were flexible and willing to do it for us. I’m really happy with them.

What did you find most impressive about them?

They listen to the client and are flexible. Nothing is impossible for them.

Are there any areas they could improve?

Sometimes, they delivered a day later than what they promised, but it wasn’t a big problem.

Do you have any advice for potential customers?

You really need to know what you want to do. It’s always more complicated to make changes mid-project than knowing what you want from the beginning.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android App Dev for Polish Women's Rights Nonprofit

"They brought clear, good ideas about usability and constantly improved the app."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2015 - Mar. 2016
Project summary: 

3Step developed Android and iOS apps that showcased audio interviews. The apps utilized geolocation, integrated with Google TalkBack, and prioritized accessibility for all users. 

The Reviewer
 
11-50 Employees
 
Gdansk, Poland
Marta Tyminska
Project Coordinator, Arteria Association
 
Verified
The Review
Feedback summary: 

The finished apps perfectly encapsulated the original vision and attracted between 200 and 300 active users at their greatest popularity. Both were accessible, intuitive, and easy to navigate. 3Step communicated promptly, offered creative ideas, and genuinely cared about the project's mission. 

BACKGROUND

Introduce your business and what you do there.

Arteria Association is an NGO that works with minorities at various levels, introducing them to and educating them about discrimination. We tackle new media, art, and history, usually using devices. Our projects empower people to create comic books, and children from underdeveloped areas to film movies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 3Step?

The first phase was creating an audio guide for a shipyard using the voices of female workers. Although that shipyard is symbolic to our city, no one knew its story. No one knew that many of its female workers were cast away. The women’s rights movement was embedded in the strikes, but its history was later erased. Our goal was to generate local pride using female voices.

We worked with female citizens employed there, gathering their interviews and creating an audio guide and app with their voices and stories. I was responsible for creating the mockups and developing the vision behind the app.

The project not only showcased the stories of shipyard workers, but also showed senior citizens how to use tactile devices like smartphones. We checked to see if they liked the app. It wasn’t just aimed at people who were interested in the shipyard; it was also a tribute to senior citizens.

SOLUTION

What was the scope of their involvement?

We gave them our basic idea, a list of requirements, and content. We described the mechanics of the app, including geolocation and other features. E3Step handled everything else, including UI/UX design. Our content emerged from four years of research. We were the topical experts. We had the photos, but the visual planning was their responsibility.

I worked with their graphic designer. Even though we worked remotely, they were sensitive to our feedback and constantly tweaked the work. They premade app components, which reduced the cost, but also tweaked the features based on our usage.

My main concern was whether the app could be used in a manner other than visually—such as through voice commands—to make it accessible to impaired people. That was one of the changes that 3Step made. They adjusted the app so it could be used with Google TalkBack on Android. The app was also available on iOS.

We had a very tight budget, and iOS wasn't popular in Poland. Android made up 78% of the market. Some people used a Windows Phone, but they only made up 6–7% of the market. Since most of our users were on Android, we decided to build the app for that platform. At the end of the project, we obtained a specific amount of money and asked 3Step if they would create an iOS version. They agreed. I was responsible only for Android testing, while my boss handled iOS.

What is the team composition?

I was responsible for all new media, including inquiry, testing, and coordination with teachers and other resources. I led communicated with 3Step. Five of their people were involved, including two developers and one project manager. If we had an issue, I could directly contact either the project manager or the developers.

How did you come to work with 3Step?

We announced that we needed programmers, and they found us. We couldn’t choose based on quality of work or other factors. We could only agree on the price, but we’re happy to have chosen 3Step. Their offerings were flexible, and communication flowed well. We received other offers, but the communication was not as pleasant, even at the beginning. 

How much have you invested with them?

We spent 30,000 Poland zloty (approximately $8,000 USD) on their work. We received a large grant and wrote an inquiry with our full vision. Under Polish law, it's mandatory that you choose the cheapest provider when working with a grant.

3Step was the cheapest option, but they were in Krakow and we were in Gdansk. We were concerned about the distance, but it worked out perfectly. If the law had been different, we would've still worked with them. We would’ve been unhappy if another candidate offered a lower price.

What is the status of this engagement?

The project began in 2015, and we started working with 3Step in August 2015. The app launched on International Women's Day, on March 8, 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The final app looks very much like the first draft. Their design was attractive, clean, and easy to use. We were amazed when we saw the first mockup they made.

We received around 15 user comments. That isn’t a lot, but the app had 200–300 active users at its peak. There are much fewer now since we don’t have any financing to improve the app and its content.

How did 3Step perform from a project management standpoint?

There was a 12-hour drive between our locations, so we were basically in opposite ends of the country. A direct train takes seven hours to reach the destination, so it’s not that bad. We met each other once when I travelled to their location in Krakow.

Otherwise, the collaboration was perfect. When we asked for something, they answered either the same day or the day after, even though our agreement stated that they had seven days to answer any message. We mainly communicated through the official project email. The designated person from their end called us to discuss more problematic items.

What did you find most impressive about them?

They brought clear, good ideas about usability and constantly improved the app. They knew how to develop our app and market it to people who would be interested.

Women’s issues is a sensitive topic in Poland, and “feminist” is considered one of the worst things you can call a woman. Our project was about women’s history and rights, so it was relevant to both senior citizens and the younger generation. We’ve worked with other IT companies before. Compared to those, we had no issues with 3Step; they were empathetic to our cause, they were open to our ideas, and we didn’t have to discuss our ideological framework.

Our communication was mostly focused on how the product should work, especially in terms of accessibility. This was a new area for them, but they never hesitated to meet our requirements.

Are there any areas they could improve?

Moving to Gdansk would allow us to work more intensely together. That's the only improvement I can think of. We worked well with their developers, and the communication was clear. I'd love for them to see the shipyard the way we do; they did a great job.

Do you have any advice for future clients of theirs?

Look at existing products to identify which improvements and capabilities they can bring to your project. In our case, it was accessibility.

5.0
Overall Score It sounds fake to give so many good grades, but we don’t regret anything
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If anything approached deadlines, it was my fault. They were always on time.
  • 5.0 Cost
    Value / within estimates
    We received the best product possible for the price.
  • 5.0 Quality
    Service & deliverables
    We got what we wanted, delivered in a nice package.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to other NGOs several times.

Mobile App Dev. for a Hiking Trail Company

“Their work was of the highest quality and they delivered the project on time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Jan. 2018
Project summary: 

3Step developed the website and iOS and Android versions of the mobile app. All three platforms contain photos, videos, texts, recordings, and other information for users to interact with.

The Reviewer
 
1-10 Employees
 
Poland
Board Member, Fundacja Mapa Pasji
 
Verified
The Review
Feedback summary: 

Their experienced team created the highest quality product. The project manager was incredibly helpful and responded quickly to all inquiries. Every part of the project was delivered on time in a professional manner. Their team is open to any suggestions to perfectly tailor the project as requested.

BACKGROUND

Please describe your company and your position there.

I am a board member of a website that supports residents of various cities and regions in activities for local development. We help them discover what is unique in their environment like culture, nature, traditions, architecture, history, etc. so that the local heritage will become an impulse for local development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3Step?

3Step designed our iOS and Android apps plus webpage for the project.

What were your goals for this project?

We wanted an experienced developer to assist us in promoting the Bieszczady region.

SOLUTION

How did you select this vendor?

We wanted to hire a developer with a portfolio containing experience of at least 10 tourist apps. They have more than 50 tourist apps featured on their portfolio so we decided to go with them for the project.

Describe the project in detail.

Treasures of Highlanders is an application where you will experience great adventures during the treasure hunt, presenting the culture of eight groups of lesser-known areas in Poland. In the app, there are photos, videos, texts, recordings and other information about highland heritage. In total, there will be 50 unmarked hiking and cycling routes that are traversed, reading verse tips and solving puzzles that lead to the treasure. The content of the quests is about the highland traditions. Some of the routes are adapted for people with disabilities.

What was the team composition?

The team consisted of iOS, Android and backend developers, in addition to the project manager and QA specialist. All of the graphics were designed by their in-house UI expert.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Cooperation with 3Step is a very positive experience for us. They are very dedicated to the project and very flexible in taking our wishes into consideration. We strongly recommend 3Step.

How effective was the workflow between your team and theirs?

The project manager provided support whenever we needed it. They stuck to all the set deadlines and overall communication was excellent.

What did you find most impressive about this company?

They are very responsive and professional. Their work was of the highest quality and they delivered the project on time. They listened to our suggestions and fixed any errors we had.

Are there any areas for improvement?

There is nothing we can think of that they can improve. We are very pleased with the results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer