24Unite

BACKGROUND

Please describe your company and position.

I am the CEO of an e-commerce company 

Describe what your company does in a single sentence.

An e-commerce business specialising in sustainable fashion. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 24Unite to accomplish?

• User friendly web shop
• Visual Appeal
• Brand recognition

SOLUTION

How did you find 24Unite?

Referral

Why did you select 24Unite over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from 24Unite were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of the project:

• Logo design / brand identity.
• Website design / development. 

Key deliverables:

• Creating 5 logo concepts
• Adapt Logo for color schemes
• Project planning
• Site map
• Content creation
• Funcionalitys and features
• Testing and quality
• SEO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Bounce rate - around 35%
• Mobile responsiveness - perfect
• Convertion rate - around 25%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Comunication was very easy, they responded in a very timlely manner. Project was done very fast. All of my expectations was fullfilled. 

What was your primary form of communication with 24Unite?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their customer support was most impressive. They respond very fast to all of my messages. Also the design was amazing from the first attemt. 

Are there any areas for improvement or something 24Unite could have done differently?

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