Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Our conversion rate was 14%, and that has remained consistent. Not only was it 14% when we got all that traffic, but the average for all of 2016 was 11.17%. There have been days when it’s gone over 20%. It was never that high on our website before we hired The 215 Guys. The website flawlessly handled all this traffic.
We’ve referred friends to them who have also been on Shark Tank and had similar short timeframes. Every time one of those referrals has done a website with The 215 Guys, they have been so happy. They have the same story that we do; they didn’t crash, and they did really well. I know we weren’t just a fluke.
How did The 215 Guys perform from a project management standpoint?
My co-founder and I were very stressed during the time they were working on our site. Even when we dropped the ball on communication, they followed up in a way that was very helpful and not annoying. They were great at communicating with us while we were trying to juggle a lot of other things. The website was one less thing to stress over because we could count on them to get it done.
We communicated in person because they’re close to our office. We also used email so everyone could be copied, as well as phone calls.
What did you find most impressive about The 215 Guys?
Their office is very cool. I work in a little glass box, and I compare that to their massive space. They have a full kitchen, a pool table, an awesome mural on the wall, and big windows. It’s the coolest space to have an office, and they have a cute dog as well. They also cook for you. I don’t think we had a meeting with them where there wasn’t food present. It is like working with a bunch of friends. I would often forget that we were paying them to do a job for us. They take the partnership approach to the next level.
Are there any areas The 215 Guys could improve?
I really don’t have any complaints about them. I had a great experience, and I would recommend them to anyone.
Do you have any advice or recommendations for anyone who is looking to have their website redesigned by The 215 Guys?
A potential client should be open to feedback. What you envision for your website, based on the timeframe and budget you have, might not always be possible. The 215 Guys may come up with a solution that is better for your business needs. They’re authentic, so trust that they know what they are doing. I never doubted their knowledge or ability.