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Mobile application & Web services

5.0
4 reviews

- Business transformation

- Optimisation

- Software Integration

- Consulting

- Mobile and App Development

- Design

- Reinventing User Experience

Mission Statement:

To optimise client's business processes via combination of high quality software development with consulting expertise.

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
London, United Kingdom
headquarters
  • London
    United Kingdom

Portfolio

Key clients: 

Industry Leaders: Sintec UK, Bosch, Buderus, Sintec LLC, Ginza Project, Moscow Operetta Theatre, Resultat OU, Geekbrains, ErgoSolo, Toldot LLC, Agro2b, Unicard Oil, Molecular Electronics Research Institute, National Research University of Electronics Technology, South Ice Sport Center etc;

Startups: Park Solo, BuildBen LLC, Envolved LLC, Dancefilm, Getberry, Mattermost, Stops LLC, Tripsformer, U&Partners, OsaGo, etc.

Reviews

5.0
4 reviews
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App Dev for Shipping Logistics Co

"After the app's release, the team stayed with us to solve our user's problems."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2016 - Mar. 2019
Project summary: 

20miles designed an app for iOS and Android and developed it from scratch. Based on a ride-sharing model, the platform coordinates cargo shipments between the carrier and the client.

The Reviewer
 
11-50 Employees
 
Moscow, Russia
CEO, Shipping App
 
Not verified
The Review
Feedback summary: 

The app receives serval thousand new users each month, and can easily handle a lot of users on the platform. All bugs discovered during testing have been resolved. 20miles’ team cooperate with their partners to solve problems as they arose. Overall, they’re great partners.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company focuses on logistics for over 10 years, we transport goods over long distances. I am a CEO in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 20miles?

In 2015 we thought of an idea inside our company to create a startup that would organise logistics of small cargo in the business model that Uber uses. To bring this idea to life we were required to find a team of developers, who could develop such mobile app.

What were your goals for this project?

In the past we never had to develop any IT products, which made us think that we need to find an experienced team that could collaborate with us, design and develop this product. We needed developers’ help in identifying business requirements, technical documentation and further support in developing the product from scratch. What we value the most is experience in analytics and efficiency. At the end of the day, we needed to develop an iOS, Android mobile apps. The 20miles team also provided technical support and provided advice on promoting the service.

SOLUTION

How did you select this vendor?

I have filtered and shortlisted a few teams from an online rating of mobile app developers. This team was the final one I selected. At this time I cannot recall the exact amount of companies considered, but at the end we were selecting from the 4 most applicable ones.

Describe the project in detail.

Mobile app consists of 2 account types: for the carrier and for the client. The client needs to input the cargo parameters, coordinates and destination. The carrier, on the other side, need to respond to the request and set a price. Such model is very similar to the Uber concept, but focuses on logistics.

What was the team composition?

iOS: 1 Android: 1 PM: 1 Analyst: 1 Designer: 1 Technical specification: 1 Tester: 1

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After publishing an app we had more than 6,000 users registering each month, which demonstrates that app could handle high load easily. And for all possible bugs that appeared with the first feedback, the team efficiently solved all issues and updated an app.

How effective was the workflow between your team and theirs?

When we were working together, the team really pushed analytics and improvement of this idea. The findings then were integrated in a product using Agile method. After the app's release, the team stayed with us to solve our user's problems.  Analysts from the team cooperated with us during the stage when we got investment for this project.

What did you find most impressive about this company?

While working together we structured product analytics, closely worked and discussed results and user requirements. Usually, within 2 days we could receive a massive analytical report on business requirements and could react quickly to make a decision, which was very efficient.

Are there any areas for improvement?

An improvement could be made at the stage of registering developer account for us as it takes quite some time, especially with iOS.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We spent some time waiting for our iOS account to get approved. While it is not particularly studio's fault, they should have started this in advance.
  • 5.0 Cost
    Value / within estimates
    Compared to the other ones we reviewed this one was the best.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Secure Messaging Service

"Such work required a high level of cooperation between both teams, but we managed to work efficiently together."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Sept. 2016
Project summary: 

20miles designed and developed a secure messaging platform for multiple operating systems. After providing initial consulting services, the team delivered desktop and mobile versions of the product.

The Reviewer
 
1-10 Employees
 
Moscow, Russia
CEO & Project Manager, Startup
 
Not verified
The Review
Feedback summary: 

Flexible and experienced, 20miles seamlessly responding to fluctuating requirements while managing separate development processes. The team implemented comprehensive solutions, analyzed complex data sets, and effectively tracked the progress of the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our startup is formed around secure, corporate messenger that could locally integrate into client's hosting. I'm a project manager and is responsible for communication with the development team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 20miles?

Our background and business experience brought us to a conclusion that there is a need for a secure internal messenger that would be used with confidential information. For our project, it was crucial for the team to have an experience with messengers development that 20miles had. We had design concept ready, but we wanted to improve it and use it as a foundation for an iOS and Android apps.

What were your goals for this project?

First - improve existing concept to a level where it could be used as a development task. Second - develop a product for all relevant operating systems: iOS, Android, WP, Mac OS, Windows PC with the relevant backend.

SOLUTION

How did you select this vendor?

We have made a shortlist of developers using public information and after analysis of 10 teams and initial discussions, we have made a decision to select 20miles and started our cooperation.

Describe the project and the services they provided in detail.

They provided excellent analytics and consulting services, reviewing our existing documentation and the concept, providing feedback and pivoting it before the development started. In regards to the software development itself, we followed Agile approach and the development for all platforms happened in parallel. The team also prototyped and designed the product throughout mutual discussions and research.

What was the team composition?

The team had approx. 14 people involved, we were allocated with a PM and 2 developers for each platform. Two developers were doing both Mac & iOS. They also had their own QA team, who tested the service and a designer, who created our visuals. The team size was pretty stable throughout the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The development has been challenged by the fact that we had development processes in parallel for 5 different operating systems. We adjusted business requirements and implemented them on all platforms.

This required more attention and concentration on specific tasks, but despite the difficulties the product was created and massively helped us in receiving market feedback to plan and adjust our future software updates.

How was project management arranged and how effective was it?

During the development stage we tested the product on the clients’ sites with the team. We faced a large amount of questions from infrastructure settings to deployment of the product into a live version. Such work required a high level of cooperation between both teams, but we managed to work efficiently together.

In respect to tools, we mainly used Skype and face to face meetings, we also had read access to their GitHub to track progress independently. The deadline for our initial release was met.

What did you find most impressive about this company?

The team managed to take a lot of analytics, remember all the nuances and details of our business requirements and track our progress efficiently.

Are there any areas for improvement?

For projects like ours it would have been beneficial to organise a service that would manage portfolio when the user’s number increase significantly and the client get hundreds and thousands of internal projects. This however is more relevant to our own planning, rather than their service, but might be a tip for others.

5.0
Overall Score We wanted the team to help us release the product. This has been successfully achieved.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    As previously mentioned, there was no issues with planning problems ad deadline was met.
  • 4.5 Cost
    Value / within estimates
    I would describe it as very good value.
  • 5.0 Quality
    Service & deliverables
    The team delivered on everything we asked them.
  • 5.0 NPS
    Willing to refer
    Very likely.

Custom Software Dev for DevOps Solution

"They didn't just fully meet our expectations; they exceeded them significantly."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

Using an expansive tech stack, 20miles developed a mobile DevOps solution. They also wrote articles, surveyed the target market, and tested the product. 

The Reviewer
 
1-10 Employees
 
Ashdod, Israel
Paul Millfan
Project Manager, Buildben
 
Verified
The Review
Feedback summary: 

The solution launched on schedule and worked flawlessly, despite several scope changes. 20miles impressed with their thorough planning, transparent communication, and commitment to the project. Their meticulous, thoughtful workflow made them a valuable long-term partner. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're a software startup focused on reinventing mobile DevOps, offering a continuous integration and distribution tool with an artifact manager. I'm a project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 20miles?

After conducting market research and securing funds, we identified a complex challenge that needed external mobile development experience. We decided to outsource this critical job to professionals.

What were your goals for this project?

Our clients previously had several options: depend on a cloud service, build an expensive proprietary solution, or use an open-source solution that required continuous support. We wanted to combine the best of these worlds to make DevOps easy and economical. 

SOLUTION

How did you select this vendor?

We weren't looking for developers who would finish the project and run away. We needed a long-term partner who could share our vision and contribute to a valuable solution. We also needed a team that could create a product with passion and perfect it to the highest standard. 

We searched for vendors online, reviewed their portfolios, and scheduled interviews with 15 companies. Our whole team was involved, since we were about to outsource our core business process. The deciding factors were simple: professional competency, ability to listen, proven track of experience with our stack, and the ability to share our vision and intuitively suggest technologies. 

Describe the project and the services they provided in detail.

We had initial guidelines and drafts to help with the selection process. We did expect vendors to challenge it and provide suggestions. Our initial vision pivoted to deliver more accurate business value to our clients.

The 20miles team did a great job of challenging our initial concept and writing professional articles to test it in the market. We reached out to 10,000 potential customers who reviewed our solution and gave valuable feedback. This required through research on similar solutions to see where we could do better.

20miles built the whole project. They designed wireframes and mockups and delivered proper testing and support. We created an internal website to formulate our sales funnel, but they developed the core concept. They used the following tech stack: Golang, Pure Ruby, Postgresql, Docker, Bash, Redis, Homebrew, Fastlane, Gitlab API, Github API, and Bitbucket API. 

What was the team composition?

We had seven developers, one designer, and two QA testers, but that number was flexible. We requested this flexibility, since we knew the project would slow down initially and speed up when we initiated discussions with our customers. Having a fixed team wasn't ideal, as we were also pivoting and adjusting during the development process.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We efficiently pivoted our idea and released it before the final deadline. The team gave us all the support we requested. As previously mentioned, rigorous planning and flexibility were crucial to this project. After two years, we are still working with them.

How was project management arranged and how effective was it?

Unlike some vendors, 20miles pushed hard on the planning side and happily remained fully transparent. We could always access their board to see how many developers were assigned to each task. They also assigned a project manager who stayed in touch with me and the team.

We had read access to their Jira, GitLab, weekly Skype calls, and bi-weekly meetings. We had full control over their progress and quickly reacted if anything needed attention. 

What did you find most impressive about this company?

The quality we value in any business relationship is trust. Through their constructive and polite approach, 20miles made it clear from the beginning that we could trust them. Their attention to detail and sincere passion for improvement were astonishing. We also highly valued their flexibility and transparency. They didn't just fully meet our expectations; they exceeded them significantly.

Are there any areas for improvement?

A successful project is hard to criticize. We always want things to be finished more cheaply and quickly. However, they met our own price and time estimates.

Some of the developers were offshore. In an ideal world, we would want them in our office, but that's not how this industry works. We didn't have any communication problems.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They helped with planning, which eliminated uncertainty and reinforced transparency.
  • 4.5 Cost
    Value / within estimates
    I would love a cheaper price, but they didn't exceed the market rate and we still saved due to their flexibility.
  • 5.0 Quality
    Service & deliverables
    They delivered each stage perfectly.
  • 5.0 NPS
    Willing to refer
    I definitely recommend them, as long as they can still work with us.

Education Program Strategy for Manufacturing Company

"We were impressed by their ability to get into the corporate culture..."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - June 2018
Project summary: 

20miles provided consulting services to support an educational program. They advised stakeholders on best practices and produced media content (e.g. images, graphs, and stories).

The Reviewer
 
51-200 Employees
 
Moscow, Russian Federation
Yaroslav Isai
PM Analyst, Manufacturing Company
 
Not verified
The Review
Feedback summary: 

The team met stakeholders’ requirements in a highly time-efficient manner. 20miles streamlined workflow conserved internal resources. They were invested in understanding stakeholders’ requirements, performing research and attending industry conferences.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The company does research and production of equipment in microelectronics. A client in education project Mobile App PM was our corporate education department. I am a head of project management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 20miles?

Together with the SME business development corporation we planned to open several educational direction, including IT product management. This led us to hiring mobile app developers.

What were your goals for this project?

To bring this project to life we had to use help of professionals with experience in mobile app development and web services that could create an educational program with necessary adaptation towards corporate nuaces.

We wanted them to describe all the hidden problems and best practices, answer questions on how to bring the development team together, how to organise development process and assess risks.

SOLUTION

How did you select this vendor?

One of our business partners introduced us to the team.

Describe the project in detail.

The team developed media content in a form of a number of images, texts, tests, stories, schemas and graphs that we integrated in our corporate platform.

What was the team composition?

PM: 3 Analyst: 1

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was vital for us to get MVP of the educational program ready in the most shortest timeframe - 2 weeks. During the development stage, analysts of 20miles team attended other educational coferences, researched our industry, corporate culture and requirements after which we had implememted it with the minimal amount of changes.

How effective was the workflow between your team and theirs?

We have been introduced to a quite efficient format that included face to face meetings with employees that were used to discuss and agree on all project questions that ended up saving us a lot of time, avoiding too much of an electronic messages.

What did you find most impressive about this company?

The ability of analysts to get into corporate culture and quite quickly formulate very precise requirements without any bureaucracy.

Are there any areas for improvement?

We think that the team could have created their own educational course within the area of mobile development. Share it with the clients and promote it as a dedicated, separate product.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer