In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their overall performance?
They did some very important work in the apps. We had several minor bugs, and they fixed those pretty fast. We don’t have any specific figures to share because they collaborated with us on all the final deliverables. I can tell you that our core team never had issues with quality, and they were always on time.
When working with 200Apps, is there anything that you would consider unique about their strategic approach or development methodology that distinguish them from other vendors?
I think their approach is very grounded. They’re very friendly, and they’re happy to work. If I need to address something right away, they respond to emails and messages immediately. They don’t have too much bureaucracy in their organization. I give them work, and they just start working as soon as they understand the scope. They deliver, and I like working with them because they’re nice people. I’ve never had any problems with them.
In retrospect, are there areas in which you think they could improve as a service provider?
Because they’re so good, they have lots of projects. If I want to give them more work, sometimes they might be busy and can’t get to it for a week. That’s basically OK, but as a customer I would prefer them to be a bigger company and able to provide more resources more quickly.
Do you have any advice to give a future client of theirs?
No. I think that they met our expectations.