Digital Marketing, SEO, PPC, SEM, CRO in Vancouver

BRONZE VERIFIED

If you are looking for a Vancouver based Digital Marketing team to come in and seamlessly integrate with your team to create an extension of your marketing department, then look no further. We take our client's relationship and performance seriously, and have a proven track record to show for it. We don't lock you into long term contracts, but rather, we know our hard work and proactive communication will keep us together. We specialize in:

  • SEO
  • PPC
  • SEM
  • CRO
  • Tracking and Analytics

We are like pigs in mud driving ad performance on all of the major ad networks including:

  • Google Ads
  • Facebook Ads
  • Twitter Ads
  • LinkedIn advertising

Let us know what your goals are, and we will customize a plan just for you.

 
$1,000+
 
Undisclosed
 
2 - 9
 Founded
2013
Show all +
Vancouver, Canada
headquarters
other locations

Portfolio

Key clients: 

7-11, Vega, Tourism Kamloops, Winnipeg Bluebombers

Cycle City New Site, SEO and PPC Image

Cycle City New Site, SEO and PPC

Comparing the digital marketing performance of Cycle City from the previous year to the new year, we saw the following success:

Organic results: After launching, transitioning and optimizing the site extension, we saw a 20% increase in traffic and a 36% increase in new leads and transactions. Additionally, the new site ranked and converted better for targeted keywords.

Paid

campaigns: We saw a 67% increase in paid traffic with an increase in the budget of 32%, meaning that we were able to stretch their budget further and gain more value for their money. This resulted in a 65% increase in transactions.
AllCleared - 30% increase in traffic and a 45% increase in leads Image

AllCleared - 30% increase in traffic and a 45% increase in leads

Comparing the digital marketing performance of AllCleared from the previous year to the new year, we saw following results:Organic results: After launching, transitioning and optimizing the new site, we saw a 30% increase in traffic and a 45% increase in new leads. Additionally, the new site ranked and converted better.Paid campaigns: We saw a 175% increase of paid traffic with a decreased budget by 0.27%, meaning that we were

able to stretch their budget a lot further and get them more bang for their bucks. This resulted in a 64% increase in new leads with a 40% lower cost per acquisition.Paid campaigns became their #1 source of leads and a big success.
Robinson Lighting & Bath Centre - PPC ROI Image

Robinson Lighting & Bath Centre - PPC ROI

The main goal of Robinson Lighting & Bath Centre was to bring more qualified visitors to the site. In order to define qualified visitors, we looked at the CTR, bounce rate, number of pages viewed per session, average session duration, conversions and cost per conversion.


Here is a summary of our amazing performance:

  • CTR: 544% increase
  • Bounce Rate: 47% decrease
  • Pages Per Session:
168% increase
  • Avg. Session Duration: 243% increase
  • Conversions: 393% increase
  • Conversion Rate: 1878% increase
  • Blue Bombers Football Club Not For Profit Ad Grant Image

    Blue Bombers Football Club Not For Profit Ad Grant

    After 1UP secured the Google Ad Grant for the Blue Bombers, we were able to deliver over 35,000 additional visitors to the website with an average CTR of 4.25% despite there being a limitation on the maximum keyword bid allowed on the non-profit account. This resulted in a 13% increase in total site traffic despite decreases in Organic and Social traffic compared to the year before, without drastically increasing their

    marketing budget.

    The metrics clearly demonstrated a huge increase in quality traffic and sales for the football season.

    Reviews

    Sort by

    SEO & PPC for Hitech Clothing Solutions

    "They offer training so that we can learn how best to deal with operating a more consumer-friendly e-commerce site."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2019 - Ongoing
    Project summary: 

    1UP Digital Marketing provides SEO and PPC services for a retailer of Hitech clothing based in Canada. The team also created a Google ad strategy and eventually assisted on web site design.

    The Reviewer
     
    1-10 Employees
     
    Calgary, Canada
    Tim Mcleod
    Advisor to the CEO, Back on Track Canada
     
    Verified
    The Review
    Feedback summary: 

    1UP Digital Marketing led an effective SEO & PPC, increasing year-on-year sales by a little over 100% since the engagement started. The team was always available and online. They were able to answer questions and address issues promptly.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am advisor to the CEO of Back on Track Canada. We offer a hitech clothing solution for pain management in dogs, horses, and people. We have approximately 200 wholesale customers across Canada and run a retail ecommerce platform as well.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire 1UP Digital Marketing, and what were your goals?

    We hired them initially to develop an SEO program for us and google ad strategy for us. In addition to these services 1Up has morphed into assisting us with the design of a new web site running on WooCommerce and MyWorks.

    SOLUTION

    How did you select 1UP Digital Marketing and what were the deciding factors?

    Local, extremely nice people, they listen to our needs and act on them. Very cost competitive.

    Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

    We started discussing our needs and current state of our ecommerce platform. The project then moved into a full SEO audit followed by recommendations. One of the early issues discovered was the need to move from our ecommerce platform Magento 1.8 as it was scheduled to close in June 2020.

    1Up's immediate response was to find a better platform that would facilitate increased ease of back end SEO functionality. We also asked them to design a new website and to locate a middle ware that would link the ecommerce platform to our accounting and inventory software.

    All of this was accomplished within six months all while driving sales growth. Over this past year our ecommerce sales growth is slightly more than 100% with higher margins to boot.

    How many people from the vendor's team worked with you, and what were their positions?

    3 people worked with us SEO Manager Google Ad Manager Web developer

    RESULTS & FEEDBACK

    Can you share any measurable outcomes of the project or general feedback about the deliverables?

    Our web sales year on year have increased slightly more than 100%

    Describe their project management style, including communication tools and timelines.

    Always available online. Very quick to address and deal with issues. They offer training so that we can learn how best to deal with operating a more consumer-friendly e-commerce site.

    What did you find most impressive or unique about this company?

    Professionalism, speed, they listen to our needs and respond

    Are there any areas for improvement or something they could have done differently?

    Started using them earlier.

    4.5
    Overall Score The only issue was staff turnover as noted above
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Always available
    • 5.0 Cost
      Value / within estimates
      Never deviated from their hourly rates and quotes
    • 4.5 Quality
      Service & deliverables
      We would have given them a five star rating but two key staff people quite during the past two years which slowed some things down slightly
    • 5.0 NPS
      Willing to refer
      Would definitely refer 1UP to anyone.

    SEO & SEM for B2B Healthcare Group

    "The performance of each of our campaigns has been excellent."

    Quality: 
    4.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Jan. 2019 - Ongoing
    Project summary: 

    1Up Digital has spearheaded SEO and SEM campaigns for a B2B healthcare company. Communicating with the client on Slack and Google, they’ve managed various efforts on both Google and Bing.

    The Reviewer
     
    501-1,000 Employees
     
    Montreal, Canada
    B2B Healthcare Provider
     
    Verified
    The Review
    Feedback summary: 

    1Up Digital has proved to be a competent and reliable partner. They provide insightful reports that indicate the success of their SEO campaigns. Transparent and open-minded, the team has been a pleasure to communicate with. They’re also exceptionally patient.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m a marketing associate for a preventative healthcare company. We have clinics across the country and focus on the B2B sector.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with 1Up Digital?

    We utilize them for SEO and SEM support.

    SOLUTION

    What was the scope of their involvement?

    They manage all of our paid promotions on social media. They also manage our SEO and SEM campaigns on Google and Bing. They provide monthly reports and frequent updates on the efficiency of those efforts.

    What is the team composition?

    I worked with one primary teammate. Their owner also provided some support.

    How did you come to work with 1Up Digital?

    They were an internal referral by our sister company, who had used them previously.

    What is the status of this engagement?

    We’ve been working together since January 2019, and it’s an ongoing relationship.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Their quality of service was excellent. They were able to communicate with us properly and in a timely manner. In addition to providing insightful reports, they’re also patient in explaining the processes that were unfamiliar to me.

    How did 1Up Digital perform from a project management standpoint?

    They’ve excelled at meeting deadlines. We hold meetings and monthly calls to go over their performance, and their communication has been great. We admired how accommodating they were in joining our preferred communication platforms (Slack, Google, and email).

    What did you find most impressive about them?

    The performance of each of our campaigns has been excellent. It’s been an open relationship with clear, transparent communication.

    Are there any areas they could improve?

    No, not really. I can’t think of anything.

    Do you have any advice for potential customers?

    Be very clear in your directives. They’ll appreciate that, and they’ll do really well with a clarified goal in mind.

    4.5
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Paid Search Optimization for Destination Management Firm

    "They’re a small boutique that can provide dedicated attention to us and be responsive if we have quick questions."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Jan. 2018 - May 2020
    Project summary: 

    1UP Digital Marketing managed a tourism company’s Google Ads, Google Display ads, and YouTube Advertising. They implemented the technical side on existing websites and built two new WordPress sites.

    The Reviewer
     
    11-50 Employees
     
    Kamloops, Canada
    Amy Thompson
    Director of Brand & Marketing, Tourism Kamloops.
     
    Verified
    The Review
    Feedback summary: 

    The client saw significant growth across the board in website sessions, YouTube views, ad clicks, blog views, and traffic. The partnership is on pause due to external factors, but 1UP Digital Marketing’s technical knowledge, responsiveness, and reasonable prices made them a valuable partner.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the director of brand and marketing at Tourism Kamloops. We’re a destination management organization. We want to make our city an attractive place for visitors and residents. 

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with 1UP Digital Marketing?

    1UP Digital Marketing helped us with digital marketing. 

    SOLUTION

    What was the scope of their involvement?

    We initially hired Google Ads and paid search advertising. They helped on the technical side of search and setting our website up for success with event tracking and our Google Ads console. Now their services have moved from just paid search marketing to include YouTube Advertising and Google Display ads.

    1UP Digital Marketing also built two new WordPress websites — one for golf and one for a wine trail. The sites had modern themes and were best-in-class in technology for design and hosting options. They were fully responsive, mobile-friendly, and quick to load. 

    We’re not a typical client; we have a lot of experience implementing and building the ads that we’re contracting them to help us with. We have some of our own ad tracking sheets and write our own ad copy in-house. 1UP Digital Marketing builds the targeting and campaign structure and plays an oversight role, flagging for revision anything that won’t work.

    What is the team composition?

    Julien (Co-Founder) is the primary account manager, but other people oversee our marketing. Some junior staff specialists have access to our accounts and may work on our ads. We also work with another person who’s helped with the website build and design wok.

    How did you come to work with 1UP Digital Marketing?

    We’re in a small city, so we have limited options; we can either use a big digital agency out of a nearby city or a contractor not located in the same area. I moved to this city three years ago and met Julien around that time. I discovered that he’d previously worked with one of the largest and first search marketing agencies in Vancouver that I’d worked with in the past as well. That experience gave me confidence in his know-how. The team is located in Vancouver, but Julien is based here, which makes us very lucky.

    What is the status of this engagement?

    The project started in January 2018. The partnership is paused because our budget has been cut due to COVID-19. We hope to restart in September. 

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We get monthly reports on Google Ads, Google Displays, and YouTube. We used to have meetings, but now we have access to a reporting dashboard. It goes through month-over-month comparisons and year-to-date for our metrics, so we always have a pulse on our performance. Since we’ve been working with them, we’ve had progressive increases in traffic and engagement.

    From 2017 to 2018, we saw a 1000% increase in traffic to our site as well as engagement and clicks on our ads. We weren’t doing a lot of digital marketing in 2017, but we still saw significant growth from 2018 to 2019. Our website sessions have lengthened by 55%, and our external links conversions increased by 121%. Our YouTube views grew by 22%, and our blogs views by 99% as well. There was never any question about whether 1UP Digital Marketing’s tactics are working. They’ve positioned us for growth. 

    How did 1UP Digital Marketing perform from a project management standpoint?

    When it came to working with them, they’re great communicators. They kept our projects on scope, on budget, and on time. Their proposals provide clear work schedules with timelines which we constantly meet.

    We always work with them because their knowledge of digital marketing is pretty cutting-edge. They also know the technical side of how to build a website and how the latest Google algorithms work. That’s even more important than the design portion. 

    What did you find most impressive about them?

    They’re a small boutique that can provide dedicated attention to us and be responsive if we have quick questions. The cost compared to the services they provide is competitive. They also provide a wide range of services now; any of our digital needs are covered.

    Are there any areas they could improve?

    No.

    Any advice for potential customers?

    If you choose 1UP Digital Marketing, you’re in good hands. Expect your marketing performance metrics to improve. 

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    SEO, PPC, & CRO Consulting for Healthcare Group

    "We have not had any major problems in the five full years working with 1UP Digital Marketing."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. 2014 - Ongoing
    Project summary: 

    1UP Digital Marketing supports the internal marketing team on their strategy. Besides managing PPC/SEO campaigns, they also lead various small projects like the recent conversion rate optimization (CRO) effort.

    The Reviewer
     
    51-200 Employees
     
    Vancouver, Canada
    Senior Brand Manager, Primary Care Clinic Group
     
    Verified
    The Review
    Feedback summary: 

    1UP Digital Marketing has been a key player in helping achieve the company's web traffic and conversion goals. Consistent success in sales also suggests that the marketing team is populating the funnel with quality leads. 1UP Digital Marketing continues to stay on a monthly retainer for support.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the senior brand manager for a group of primary care clinics in Western Canada. We focus on prevention and early detection. Our services include on-going care from family physician, family health nurse, registered dietitian and kinesiologist. We are a small marketing team supporting all centers.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire 1UP Digital Marketing?

    Provide expertise in the area of digital marketing to supplement a small marketing team. They manage our PPC campaigns, continue to look for ways to optimize our SEO and then lead small digital marketing projects such as a recent CRO project to help boost lead generation from our homepage.

    What were your goals for this project?

    Increase web traffic and drive more leads from web forms.

    SOLUTION

    How did you select this vendor?

    They are a small nimble firm, much like our own team, and they are faster to respond to urgent requests and do require change orders or additional fees when we are looking for support on newly arising issues.

    Describe the project in detail.

    We have 1Up on a monthly retainer, so the project (ie. our goals) changes from year to year.

    However the utmost importance is increasing our leads, which comes from driving more traffic through a variety of SEM tactics. 1Up keeps us up to date on industry best practices and will often bring new ideas to the table to try to exceed our established targets

    What was the team composition?

    1Up has an account manager dedicated to Copeman and one of the company owners touches base regularly to provide additional support.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Our web traffic officially hit a corporate long term goal of growing 10x based on a 2010. We reached this target one year ahead of schedule.

    They have continued to exceed the conversion goals and web traffic goals we set them each year, and each year sales has hit their targets, suggesting that the marketing team is effectively filling their funnel with quality leads.

    How effective was the workflow between your team and theirs?

    Due to the small size of each of our teams, we find 1UP to be extremely receptive and quick to follow up on requests. They provide monthly reports and establish project goals whenever there is an additional ad-hoc request.

    What did you find most impressive about this company?

    Value - the quality of work is like a big agency, but from a boutique firm.

    Are there any areas for improvement?

    Continue to take feedback well, address concerns head on. We have not had any major problems in the five full years working with 1UP Digital Marketing.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
    Verification

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    BRONZE VERIFIED
    Business Entity
    Business Entity Name
    1UP Digital Marketing Inc.
    Status
    Active
    Jurisdiction of Formation
    Canada
    Id
    819788233
    Date of Formation
    Feb 3, 2014
    Last updated
    Oct 16, 2020
    Client Reviews
    VERIFIED CLIENT REVIEWS
    4
    OVERALL REVIEW RATING
    4.8
    Source
    Clutch
    LAST UPDATED
    October 21, 2020