18 Wheels Warehousing is a Canadian National Canadian 3PL provider. Our major warehousing facilities are located in Vancouver, Calgary and Toronto. We specialize in warehousing, with value-add services such as repacking and transportation. We pride ourselves as being best Canadian 3PL that is flexible to our customer needs and executes on daily basis.
Our services cater to the retail segment, e-commerce fulfillment, food grade, beverage, electronic customers and others. We hold certifications such as HACCP, SQF, Excise, Bonded, and Sufferance. With over 1.5 million square feet of warehousing space across 12 locations in Canada, we are well-equipped to meet diverse needs.
18 Wheels Warehousing has strategic locations across Canada. Warehouses in Toronto, Calgary, and Vancouver. With over 35 years in the warehousing and trucking business, 18 Wheels Warehousing & Trucking has the experience and infrastructure to fulfill all your Toronto, Calgary and Vancouver 3PL warehouse requirements. Our 3PL warehousing and logistics company offers first-class experience in warehousing since 1989. We provide Toronto and Vancouver Warehousing that is fully bonded, excise, & sufferance licensed for general cargo, consumer packaged goods, beverages, alcohol, food products, electronics, apparel, and retail goods. Our customer base is comprised of some of the world's leading companies. Over 1,500,000 square feet of highly secured Toronto and Vancouver third-party warehousing, distribution, fulfillment, cross-docking, transloading, and dedicated, with world-class technology. With our service-driven culture, we provide the most trusted and customized Toronto and Vancouver warehousing and distribution solutions for our customers.
Certifications we hold: HACCP, SQF, Bond and Sufferance
Location: Vancouver, Calgary, Edmonton, Winnipeg, Toronto and Halifax.
https://www.18wheelslogistics.com/
Min project size
$5,000+
Hourly rate
$25 - $49 / hr
Employees
50 - 249
Locations
Burnaby, Canada
Year founded
Founded 1989
Languages
Timezones
1 Language that we service
English
2 Timezones that we service
EST
Eastern Standard Time (EST)
PST
Pacific Standard Time (PST)
9 Locations
Burnaby , Canada
Burnaby , Canada
Richmond , Canada
Delta , Canada
Surrey , Canada
Surrey , Canada
Langley Township , Canada
Mississauga , Canada
Cambridge , Canada
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.9
/5
What Clients Have Said
Clients appreciate 18 Wheels Warehousing and Trucking for their budget-friendly pricing and good value for cost. They consistently deliver on time, with measurable outcomes like reduced costs and improved efficiency, although specific project costs are not detailed in the reviews.
18 Wheels Warehousing and Trucking Review Insights
Overall Review Rating
5.0
Quality
5.0
Schedule
5.0
Cost
4.9
Willing to Refer
5.0
Top Mentions
Review Highlights
Exceptional Customer Service
The company's dedication to customer service is frequently mentioned. Clients value their responsiveness, flexibility, and the personalized attention received, which enhances overall client satisfaction.
Flexible and Adaptive Approach
Clients appreciate the company's flexibility and adaptability to changing needs and tight deadlines without compromising service quality, showcasing their ability to handle dynamic project requirements.
High Accountability Standards
18 Wheels is recognized for maintaining high accountability standards, with clear documentation and quality control measures ensuring reliable service and traceable processes.
Strong Logistics and Warehousing Expertise
Clients consistently praise 18 Wheels Warehousing and Trucking's proficiency in logistics and warehousing. They manage complex tasks such as cross-border transportation, inventory management, and repacking with precision and professionalism.
Room for System Integration Improvement
While communication is generally strong, some clients suggest improved system integration between warehousing and logistics teams to enhance overall efficiency and coordination, especially for new customers.
Positive Company Culture
Clients often cite the positive company culture at 18 Wheels, noting that both executives and employees work towards common goals, enhancing team cohesion and client relationships.
Trucking & Warehousing for Alcohol Manufacturing Company
Featured Review
TruckingWarehousing & Distribution
$200,000 to $999,999
Jan. 2022 - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They were always available for needs and changes."
Dec 18, 2023
Director of Supply Chain, Northam Beverages Ltd.
Vadim Bajgoric
Verified
Manufacturing
Vancouver, British Columbia
51-200 Employees
Online Review
Verified
18 Wheels Warehousing and Trucking provided trucking and warehousing services for an alcohol manufacturing company. They repacked mixer packs, stored products in warehouses, and shipped the client's products.
Thanks to 18 Wheels Warehousing and Trucking's efforts, the client experienced a significant increase in their truckload rate. The team ensured a smooth workflow through effective documentation and QC. They have been responsive and receptive to feedback and had high accountability standards.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Supply Chain of Northam Beverages Ltd.
Describe what your company does in a single sentence.
Medium size Alcohol Manufacturing Company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 18 Wheels Warehousing and Trucking?
Repack Mixer Packs
Warehouse Products
Ship Products
SOLUTION
How did you find 18 Wheels Warehousing and Trucking?
Referral
Why did you select 18 Wheels Warehousing and Trucking over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from 18 Wheels Warehousing and Trucking were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
18 wheels was tasked with re-packing the mixer packs. They have great equipment and were able to turn around trucks of mixer packs every shift. For high volume repack, warehousing and trucking they can do wonders.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Product was finished on time. Delierieable were weekly. One truckload per week done in less then 1 shift. Sometimes we hit them with a bulge increase by another 1-2 trucks per week with a peak of over 10 trucks per week. The documentation was clear, quality control was present and always traceable. Very high accountability standards.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
One customer Service agent is assigned to track each customer. They were always available for needs and changes. The start took a bit longer until all the systems talked to each other.
What was your primary form of communication with 18 Wheels Warehousing and Trucking?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Results based. What is said is delivered.
Are there any areas for improvement or something 18 Wheels Warehousing and Trucking could have done differently?
There is room to improve communication between different divisions. For example, a product is shipped and received by the warehouse, but the repack team is not aware of it. So quick rushes or changed require a bit more double checking to ensure everyone is onboard.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Warehousing & Distribution Services for Marketing Company
Warehousing & Distribution
$10,000 to $49,999
June 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to stay flexible without compromising service quality was most impressive."
Apr 15, 2025
Marketing & Operations Manager, Bitgoro
Akshay Rathod
Verified
Advertising & marketing
Canada
11-50 Employees
Online Review
Verified
18 Wheels Warehousing and Trucking provided warehousing and logistics services for a marketing agency. The team managed inventory, transported goods, and integrated systems for real-time tracking.
Thanks to 18 Wheels Warehousing and Trucking's efforts, the client saw a 20% reduction in shipping delays, a 15% decrease in warehousing and fulfillment costs, and a 30% cut in order processing time. The team was efficient, timely, responsive, and flexible and had excellent communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing & Operations Manager of Bitgoro
Describe what your company does in a single sentence.
Marketing services to web3 projects
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 18 Wheels Warehousing and Trucking to accomplish?
For advertising
SOLUTION
How did you find 18 Wheels Warehousing and Trucking?
Referral
Why did you select 18 Wheels Warehousing and Trucking over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from 18 Wheels Warehousing and Trucking were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We engaged 18 Wheels Logistics for end-to-end warehousing, cross-border transportation, and value-added services like pick-and-pack and co-packing. They managed our inventory across multiple locations, ensured timely freight movement between the US and Canada, and integrated with our systems for real-time tracking.
Key Deliverables:
Multi-location warehousing with inventory management Cross-border freight with full customs compliance Pick-and-pack, labeling, and co-packing services System integration for order and shipment visibility Scalable support and dedicated customer service
Their execution was seamless, and they delivered every aspect on time and with great attention to detail.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reduced shipping delays by approx. 20% with better coordination
Lowered warehousing and fulfillment costs by around 15%
Achieved real-time tracking and improved inventory accuracy
Cut order processing time by 30%
Fewer logistics issues
Describe their project management. Did they deliver items on time? How did they respond to your needs?
18 Wheels Logistics managed the project efficiently with clear timelines and regular updates. Deliverables were consistently on time, and their team was responsive to changes or urgent requests. Communication was smooth, and any issues were resolved quickly without delays.
What was your primary form of communication with 18 Wheels Warehousing and Trucking?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to stay flexible without compromising service quality was most impressive. They adapted quickly to our changing needs, handled tight deadlines efficiently, and maintained clear, proactive communication throughout the partnership.
Are there any areas for improvement or something 18 Wheels Warehousing and Trucking could have done differently?
The experience was excellent overall. If anything, a faster onboarding process and enhanced reporting tools would make their already strong service even better. We're confident they’ll continue refining these areas as they grow.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Logistic Services for Consumer Products Company
FulfillmentWarehousing & Distribution
Confidential
June 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The execution was precise and professional, with clear communication at every stage."
Nov 25, 2024
General Manager, Consumer Products Company
Anonymous
Verified
Other industries
Toronto, Ontario
10,001+ Employees
Online Review
Verified
A consumer products company has hired 18 Wheels Warehousing and Trucking for logistics services. The team has managed the client's transition from another provider to ensure no disruption to their supply chain.
18 Wheels Warehousing and Trucking's precise and professional services have met the client's expectations. The team communicates clearly and manages the project well, ensuring excellent cross-team collaboration. The client is impressed with the team's logistics services and highly recommends them.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of a consumer products company
Describe what your company does in a single sentence.
We offer 3pl warehousing solutions to a wide variety of clients.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 18 Wheels Warehousing and Trucking to accomplish?
Seamless transition
Perfect Execution
Ongoing Excellence
SOLUTION
How did you find 18 Wheels Warehousing and Trucking?
Referral
Why did you select 18 Wheels Warehousing and Trucking over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from 18 Wheels Warehousing and Trucking were assigned to this project?
20 plus
Describe the scope of work in detail. Please include a summary of key deliverables.
We recently transitioned our 3PL operations to 18 wheels, and the experience has been nothing short of exceptional. The team managed the transition seamlessly, ensuring zero disruption to our supply chain. The execution was precise and professional, with clear communication at every stage. From warehousing to distribution, every aspect of their service has been efficient and reliable. 18 wheels has set a new standard for excellence in logistics and we couldn't be happier with the results. Highly recommend them for anyone looking for a dependable 3PL partner.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We were ablw to meet our zero disruption and SLA metrics.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The cross team communication functionality was excellent.
What was your primary form of communication with 18 Wheels Warehousing and Trucking?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
18 wheels is able to provide as a one stop shop for all your needs from warehousing and ecom to distribution and transportation.
Are there any areas for improvement or something 18 Wheels Warehousing and Trucking could have done differently?
There is nothing we can recommend as they have excelled in every department.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Warehousing & Transportation for Data Provider
FulfillmentWarehousing & Distribution
$10,000 to $49,999
June 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They operate like an extension of our own team."
Jun 14, 2025
Senior Data & Delivery Engineer, Bajs
Yash
Other industries
Paris, France
51-200 Employees
Online Review
18 Wheels Warehousing and Trucking provides warehousing and transportation services for a data provider. They store the client's products in a temperature-controlled facility and manage inventory.
18 Wheels Warehousing and Trucking has improved the client's order accuracy by 25% and reduced delivery delays by over 30%. The team is reliable, flexible, and proactive. They communicate via email, messaging apps, and virtual meetings. Their project management is excellent and timely.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Data & Delivery Engineer of Bajs
Describe what your company does in a single sentence.
We are one of the leading Data provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 18 Wheels Warehousing and Trucking to accomplish?
We needed a reliable partner to store our goods securely, manage accurate inventory levels, and ensure timely trucking and delivery across various Canadian cities. We were also looking to reduce delays and handling errors, something we previously struggled with.
SOLUTION
How did you find 18 Wheels Warehousing and Trucking?
Online Search
Referral
Why did you select 18 Wheels Warehousing and Trucking over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from 18 Wheels Warehousing and Trucking were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work with 18 Wheels Warehousing and Trucking was comprehensive and covered both warehousing and transportation. We partnered with them to handle a significant portion of our Canadian logistics operations, particularly for goods moving across western and central Canada.
They worked closely with our team to set up our SKUs, inventory tracking, and coordinate inbound freight. This involved syncing with their WMS and establishing clear SOPs for order processing.
Our products were stored in their temperature-controlled facility with secure and organized inventory handling. We received regular reports on stock levels, movement, and any flagged issues.
For B2B clients, they managed order picking, packaging, labeling, and pallet preparation. During high seasons, they scaled their team to handle the increased volume without delays.
For urgent deliveries or fast-moving goods, they provided cross-docking services that helped us reduce storage costs and speed up delivery.
They arranged both full truckload (FTL) and less-than-truckload (LTL) shipments with tracking and proof of delivery. The routing was always optimized for cost and timing.
Occasionally, when returns occurred, they coordinated the reverse logistics process — receiving, inspecting, and restocking or disposing of returned goods per our policies.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
25% improvement in order accuracy
Faster turnaround on B2B shipments
Lower warehousing errors and shrinkage
Positive customer feedback on packaging and delivery consistency
Reduced delivery delays by over 30%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was excellent deliveries were consistently on time, communication was prompt, and they quickly adapted to any changes or urgent requests.
What was your primary form of communication with 18 Wheels Warehousing and Trucking?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their reliability, flexibility during peak times, and proactive communication truly stood out. They operate like an extension of our own team.
Are there any areas for improvement or something 18 Wheels Warehousing and Trucking could have done differently?
Minor improvements in dashboard UI
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Storage Services for Warehousing Solution Company
Warehousing & Distribution
Confidential
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Not only their executive but even their employees were working towards the same goal in mind."
Dec 31, 2024
Territory Account Manager, Warehousing Solution Company
Jin Jung
Verified
Supply Chain, Logistics, and Transport
Vancouver, British Columbia
5,001-10,000 Employees
Online Review
Verified
18 Wheels Warehousing and Trucking provides storage services for a warehouse solution company.
18 Wheels Warehousing and Trucking has been a reliable partner, working 24/7 to meet the client's needs. Their efforts have improved the client's lead time and ability to provide repair parts to their customers. The team is punctual, responsive, and easy to communicate with via email and meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Territory account manager of a warehousing solution company.
Describe what your company does in a single sentence.
Warehouse solution provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 18 Wheels Warehousing and Trucking to accomplish?
Provide much needed storage spaces
SOLUTION
How did you find 18 Wheels Warehousing and Trucking?
Referral
Why did you select 18 Wheels Warehousing and Trucking over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from 18 Wheels Warehousing and Trucking were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Storage for much needed spaces for our parts
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Their willingness to work with us 24/7 whenever we needed them, enhancing our lead time to provide much needed repair parts to our customer base
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were on time and also responded in timely manner
What was your primary form of communication with 18 Wheels Warehousing and Trucking?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their company culture. Not only their executive but even their employees were working towards the same goal in mind
Are there any areas for improvement or something 18 Wheels Warehousing and Trucking could have done differently?
Not that I can think of
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Warehousing & Distribution for Staffing & Recruiting Company
Warehousing & Distribution
$1,000,000 to $9,999,999
Mar. 2021 - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their project management was seamless, delivering both on time and with a high level of professionalism."
Sep 23, 2024
Director, JBR Staffing Solutions Ltd
Jignesh Bharwad
Other industries
Vancouver, British Columbia
51-200 Employees
Online Review
18 Wheels Warehousing and Trucking provided warehousing and logistics services for a staffing and recruitment company. The team was responsible for inventory management, transportation, and storage.
Thanks to 18 Wheels Warehousing and Trucking's work, the client saw 99.8% inventory accuracy, reduced discrepancies by 30%, and increased warehouse efficiency by 25%. The team adhered to timelines, was responsive, and proactively addressed challenges. They communicated frequently and transparently.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of JBR Staffing Solutions Ltd
Describe what your company does in a single sentence.
We provide temporary staffing & recruitment services for businessess in Greater Vancouver Area
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 18 Wheels Warehousing and Trucking to accomplish?
Handing our warehouse & logistical needs
Providing supply chain solutions
Providing reliable transport services
SOLUTION
How did you find 18 Wheels Warehousing and Trucking?
Referral
Why did you select 18 Wheels Warehousing and Trucking over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from 18 Wheels Warehousing and Trucking were assigned to this project?
50
Describe the scope of work in detail. Please include a summary of key deliverables.
1. Comprehensive Warehousing Solutions:
Provision of storage facilities for a wide range of products, including temperature-controlled environments for perishable goods.
Inventory management with real-time tracking, ensuring product availability and accuracy.
2. Freight and Transportation Services:
Efficient transportation of goods across Canada and the U.S., with a focus on reducing transit times.
Coordination of multi-modal transportation options (trucking, rail, and shipping) to meet delivery deadlines.
Ensuring compliance with customs regulations for cross-border shipments.
3. Distribution Network Optimization:
Designing and optimizing distribution strategies to reduce costs and improve delivery efficiency.
Use of data analytics to identify opportunities for improvement in route planning and resource allocation.
4. Supply Chain Visibility and Technology Integration:
Implementation of tracking technologies such as RFID and GPS to provide real-time shipment updates.
Integration with customer’s ERP systems for seamless order processing and fulfillment tracking.
5. Sustainability and Compliance:
Ensuring the use of eco-friendly practices in transportation and warehousing, including energy-efficient facilities.
Adhering to all local and international regulatory requirements, including environmental and safety standards.
6. Customized Client Solutions:
Providing tailored logistics solutions to meet specific customer needs, such as just-in-time delivery or specialized handling for fragile goods.
Flexibility in service offerings, allowing scalability based on the client’s growth.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
1. Inventory Accuracy & Warehouse Efficiency:
Achieved 99.8% inventory accuracy, reducing discrepancies by 30%.
Increased warehouse efficiency by 25% through optimized storage and management systems.
2. Reduced Transit Times & Delivery Performance:
Cut domestic transit times by 15% and cross-border by 20%.
Delivered 98% of shipments on time across Canada and the U.S.
3. Cost Reduction & Distribution Optimization:
Lowered transportation costs by 12% and reduced delivery times by 15%.
4. Enhanced Supply Chain Visibility:
Real-time tracking reduced customer inquiries by 40% and manual efforts by 35%.
5. Sustainability & Compliance:
Reduced carbon emissions by 10% and ensured 100% regulatory compliance, cutting border delays by 18%.
6. Customized Solutions Impact:
Improved lead times by 20% and achieved a zero damage rate for fragile goods.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
18 Wheels Logistics demonstrated exceptional project management throughout the entire engagement. From the outset, they laid out clear timelines and milestones, which were consistently met or exceeded. They maintained a 98% on-time delivery rate, ensuring that all key deliverables, from warehousing solutions to cross-border transportation, were executed within the agreed timeframes.
Their team was highly responsive to our needs, proactively addressing any changes or challenges that arose. Whether it was adjusting delivery schedules, optimizing our distribution network, or providing real-time shipment updates, 18 Wheels responded swiftly and effectively. Their ability to adapt and offer tailored solutions as our project evolved made them a reliable partner. Communication was frequent and transparent, making us feel confident and in control at every stage.
Overall, their project management was seamless, delivering both on time and with a high level of professionalism.
What was your primary form of communication with 18 Wheels Warehousing and Trucking?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about 18 Wheels Logistics was their proactive approach to problem-solving and their flexibility in addressing our evolving needs. They didn’t just offer standard logistics services—they provided customized, innovative solutions that were tailored specifically to our business challenges. Their ability to combine real-time tracking technology with a deep understanding of supply chain dynamics gave us unparalleled visibility into our operations.
Additionally, their commitment to sustainability was impressive. They actively integrated eco-friendly practices into their logistics and warehousing, reducing our carbon footprint without compromising efficiency. Their seamless communication, transparency, and unwavering dedication to customer satisfaction truly set them apart from other logistics providers.
We engaged 18 Wheels Logistics for a complex project, and they consistently surpassed our expectations. Their warehousing solutions were efficient and well-organized, offering real-time transparency. The transportation services were exceptional, with on-time deliveries across Canada and the U.S., and reduced transit times. Their expertise in distribution optimization saved us costs and improved efficiency.
Their cutting-edge tracking technology and ERP integration provided seamless supply chain visibility. Moreover, their commitment to sustainability and customized solutions set them apart. Overall, 18 Wheels delivered top-notch service and became a key partner in our success. Highly recommended!
Are there any areas for improvement or something 18 Wheels Warehousing and Trucking could have done differently?
They are the best in their feild and exactly knows what client wants
Warehousing & Distribution Services for Alcohol Manufacturer
Warehousing & Distribution
$200,000 to $999,999
Jan. 2022 - Jan. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Once we pulled the trigger on the repack, they brought on a project manager to ensure deliverables were met."
Jun 13, 2024
Director of Supply Chain, Alcohol Manufacturer
Anonymous
Verified
Manufacturing
Burnaby, British Columbia
51-200 Employees
Online Review
Verified
18 Wheels Warehousing and Trucking was hired by an alcohol manufacturer to help with their warehousing needs. The team was responsible for repacking over 500,000 cases into 12 packs and distributing them.
The client was satisfied with 18 Wheels Warehousing and Trucking's service and performance. The team successfully managed the weekly shipments and delivered them on schedule. Moreover, they were well-organized and communicated well through in-person meetings, emails, and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of supply chain of a manufacturing company
Describe what your company does in a single sentence.
A medium size alcohol manufacturer and seller across Canada.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 18 Wheels Warehousing and Trucking to accomplish?
Trucking
Warehousing
SOLUTION
How did you find 18 Wheels Warehousing and Trucking?
Referral
Why did you select 18 Wheels Warehousing and Trucking over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from 18 Wheels Warehousing and Trucking were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Approximately 500,000 cases of product had to be repacked into 12 packs.
Warehoused and then shipped to distribution centers.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Weekly shipments
Describe their project management. Did they deliver items on time? How did they respond to your needs?
There was weekly deliveries of product as per agreed upon schedule
What was your primary form of communication with 18 Wheels Warehousing and Trucking?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
18 wheels is a well organized company. Once we pulled the trigger on the repack, they brought on a project manager to ensure deliverables were met
Are there any areas for improvement or something 18 Wheels Warehousing and Trucking could have done differently?
A challenge that 18 wheels needs to solve is the communication between warehousing and logistics. Getting all the systems to talk to each other better for a new customer would help make it run smoother.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Warehousing & Distribution for Interior Design Company
Warehousing & Distribution
$200,000 to $999,999
June 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are flexible and customer-centric."
Dec 16, 2023
Sales & Logistics Associate, Annsacks
Sofiya Barankheeva
Verified
Other industries
Toronto, Ontario
11-50 Employees
Online Review
Verified
18 Wheels Warehousing and Trucking provides warehousing, distribution, and fulfillment services for an interior design company. The team manages the client's inventory in both Vancouver and Toronto.
18 Wheels Warehousing and Trucking has demonstrated exceptional inventory accuracy. The team has ensured prompt turnaround times and delivered the project within schedule. They've charged the client only 100$, used scan guns and a warehouse management system, and exhibited exceptional dedication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales and Logistics of Annsacks
Describe what your company does in a single sentence.
Interior design and construction.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire 18 Wheels Warehousing and Trucking to accomplish?
warehousing, distribution, fulfilment
SOLUTION
How did you find 18 Wheels Warehousing and Trucking?
Referral
Why did you select 18 Wheels Warehousing and Trucking over others?
High ratings
Pricing fit our budget
National 3Pl, Coast to Coast
How many teammates from 18 Wheels Warehousing and Trucking were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Warehousing for us both in Vancouver and Toronto.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Inventory accuracy, fast turn around, on time delivery
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Accuracy was at 100$, using scan guns and WMS. Fast turn around, multiple shifts. One dedicated CSR.
What was your primary form of communication with 18 Wheels Warehousing and Trucking?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are flexible and customer-centric.
Are there any areas for improvement or something 18 Wheels Warehousing and Trucking could have done differently?
no complains
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"National 3PL, good execution
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