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Leading through change. Training future leaders.

18 Coffees is a strategy consulting and training firm specializing in HR consulting, change management, corporate training and communications. HR and leadership teams hire us to train their current and future leaders on how to be more effective communicators, how to deliver feedback, how to work as a hybrid or virtual team, and how to lead effectively through disruption and change – advocates who thrive, adapt and grow in the face of change. 18 Coffees offers both virtual and in person training sessions, customized for your company’s training needs.

  • $10,000+
  • $150 - $199 / hr
  • 10 - 49
  • Chicago, IL
  • Founded 2014

1 Language that we service

  • English

1 Timezone that we service

CST
Central Standard Time (CST)

1 Locations

  • Chicago , IL

Focus

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    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    18 Coffees' pricing reflects significant investments, with projects ranging from $30,000 to $250,000, indicating a focus on high-value outcomes. Clients appreciate their flexibility and strategic insight, suggesting good value for the cost in various sectors, including non-profits and corporate training.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $200,000 - $999,999 based on 6 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    18 Coffees Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Diverse and Empathetic Team

      The diversity and empathy within 18 Coffees' team are highlighted as strengths. Clients valued the cultural and racial diversity of the team, which resonated with their own diverse backgrounds and contributed positively to project success.

    • Strong Digital Strategy Implementation

      Their expertise in digital strategy and execution for nonprofit initiatives has led to decreased costs and increased engagement. The ability to test and learn from digital campaigns has been a key factor in their success.

    • Effective Change Management Strategies

      18 Coffees excels in developing comprehensive change management strategies, particularly appreciated for their proactive communication and timely delivery. Clients praised their ability to articulate complex strategies clearly, ensuring alignment with organizational visions and goals.

    • Exceptional Branding and Marketing Solutions

      Clients noted significant improvements in branding and digital marketing efforts, with clear messaging and substantial growth in digital engagement. Their strategic and creative approaches in marketing activation have led to successful campaign outcomes.

    • Strategic Planning and Execution Expertise

      18 Coffees is commended for their strategic planning capabilities, particularly in finalizing and implementing strategic plans under tight timelines. Their organized approach and strategic advice are highly appreciated, contributing to successful project outcomes.

    • Areas for Improvement in Clarity and Pricing

      While generally positive, some clients noted areas for improvement such as clearer upfront expectations about workload distribution and occasional inconsistencies in pricing. Addressing these could enhance client satisfaction further.

    18 Coffees Reviews

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    Business Consulting for Global Accounting Co

    • Business Consulting Corporate Training & Coaching
    • $200,000 to $999,999
    • May - Nov. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "I was delighted with what they did, how they did it, and how they delivered."

    Global Conflict Solution Director, Crowe Global
    Joe Santucci
    • Other industries
    • New York, United States
    • 51-200 Employees
    • Phone Interview 
    • Verified

    18 Coffees Developed a change management strategy for a global accounting company. The team conducted an organizational assessment, including communication and training.

    Corporate Training & Coaching for IT Co

    • Corporate Training & Coaching
    • $10,000 to $49,999
    • Sep. - Oct. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were very organized and used our brand deck to create the training."

    HR Generalist, Ocient
    Marisa Cothern
    • Information technology
    • Chicago, Illinois
    • 51-200 Employees
    • Online Review 
    • Verified

    18 Coffees provided training services for an IT company. The team facilitated training with the client's management team, set expectations, and created accountability and support.

    Branding & Digital Marketing for Nonprofit Organization

    • Advertising Branding Business Consulting Content Marketing Content Writing Services Digital Strategy Email Marketing Graphic Design Market Research Marketing Strategy Public Relations Social Media Marketing
    • Confidential
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We've felt they've delivered above and beyond their scope and are happy with them as a partner."

    Associate Director, Secure Illinois Retirements
    Bella Crum
    • Nonprofit
    • Chicago, Illinois
    • 1-10 Employees
    • Online Review 
    • Verified

    18 Coffees provides branding and digital marketing services to a nonprofit organization. The vendor has refined the client's messaging and branding, run email marketing campaigns, and conducted media training.

    HR for Nonprofit Organization

    • Business Consulting HR Consulting
    • Confidential
    • Sep. 2022 - Mar. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were flexible to our needs when delays were necessary."

    Senior Director, Nonprofit Organization
    Anonymous
    • Nonprofit
    • Princeton, New Jersey
    • 201-500 Employees
    • Online Review 
    • Verified

    18 Coffees designed and implemented a new HR structure and service delivery system for a nonprofit organization. They expanded the structure of the HR operations team.

    Digital Strategy for Building Products Provider

    • Digital Strategy
    • $200,000 to $999,999
    • June - Dec. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was impressed with the level of mature talent working on our account."

    Director of Digital Marketing, HNI Corporation
    Stephanie Polinski
    • Manufacturing
    • Muscatine, Iowa
    • 5,001-10,000 Employees
    • Online Review 
    • Verified

    A building products provider hired 18 Coffees to develop a brand and marketing activation strategy. They developed a customer acquisition journey, managed campaigns, created graphics and copy, and more.

    Market Research & Scenario Planning for Environmental Justice Org

    • Market Research
    • Confidential
    • Apr. - Sep. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The 18 Coffees team showed that they genuinely cared about what we were doing and wanted us to succeed."

    Executive Director, Faith in Place
    Brian Sauder
    • Nonprofit
    • Chicago, Illinois
    • 51-200 Employees
    • Phone Interview 
    • Verified

    An environmental justice group hired 18 Coffees to do market research and scenario planning. The team interviewed the stakeholders then formulated and tested hypotheses to find the client's best way forward.

    Social Media Marketing & Web Dev for Natural Food Supplier

    • Advertising Social Media Marketing Web Development
    • $50,000 to $199,999
    • Jan. - Dec. 2015
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were extremely smart and were experts in their field — they really cared about helping their clients grow."

    Marketing Manager, Simple Mills
    Eleanor Blackmer
    • Food & Beverages
    • Chicago, Illinois
    • 11-50 Employees
    • Phone Interview 
    • Verified

    18 Coffees provided digital marketing and web development services for a food retailer. They developed a website, handled UX work, and put together monthly campaigns and strategies. 

    Change Management for Internet Radio Company

    • Business Consulting HR Consulting
    • $10,000 to $49,999
    • Sep. - Jan. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “I felt like we were in very capable hands throughout the engagement.”

    Director of Training & Enablement, Pandora
    Charissa Stowers
    • IT Services
    • Austin, Texas
    • 1,001-5,000 Employees
    • Phone Interview 
    • Verified

    18 Coffees led a series of virtual change management and communication workshops that specifically addressed the challenges their clients were facing while working remotely.

    Digital Campaigns & Testing for Immigration Nonprofit

    • Other Digital Marketing
    • $200,000 to $999,999
    • Feb. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "It’s a treat to work with Caleb—he’s a thought partner who has infused 18 Coffees with a collaborative spirit."

    Director of Programs, Immigrant Legal Resource Center
    Melissa Rodgers
    • Nonprofit
    • San Francisco, California
    • 11-50 Employees
    • Online Review 
    • Verified

    18 Coffees has developed and tested an overarching digital strategy for a civic nonprofit in the immigration field. The campaign targets lawful permanent residents (LPR) to convert them into US citizens.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    10
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    March 11, 2025
    Business Entity
    Business Entity Name 18 Coffees, LLC
    Source Illinois Secretary of State
    Jurisdiction of Formation Illinois
    Date of Formation December 4, 2014
    Status Active
    Last Updated February 4, 2025
    ID 05044952
    Credit Report Results
    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated February 4, 2025
    Learn More About The Clutch Verification Process

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