Mobile App & Website Development Experts

14 Oranges, is a leading provider of turnkey web and mobile application services to support our customer’s key requirement for simple end user engagement and efficient operational management. Headquartered in Richmond, BC with offices in Ottawa and Halifax, 14 Oranges sells its services to governments, retail organizations and enterprises.

14 Oranges’ web and mobile application services brings a mobile-first design approach, enabling our customers’ end users to connect with their organization on-the-go, while they in turn manage their organization from their smartphone. Managers realize an immediate return on investment (ROI) from increased end user engagement and an increase in their organization’s productivity.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
Richmond, Canada
headquarters
  • 14 Oranges Software
    Suite 295 – 3820 Cessna Drive
    Richmond, BC V7B 0A2
    Canada
other locations
  • 14 Oranges Software
    4 Pelee St.
    Ottawa, ON K2M2R4
    Canada
  • 14 Oranges Software
    1505 Barrington St., Suite 701
    Halifax, NS B3J 3K5
    Canada

Portfolio

Key clients: 

NEC / BC Safety Authority / City of Richmond / ARRIS / Western Pacific / Global Fund Forum 

 

 

 

 

BC Safety Authority: Mobile Application Service for Mobile Workforce Management

The British Columbia Safety Authority makes use of the 14 Oranges' Metro Grove mobile workforce management service to provide a single set of mobile forms to their field inspectors, to gather and transmit data back into their proprietary safety approval process. The mobile application supports both offline and online data collection, improving the inspector’s on-site performance, with built-in data validation capabilities to reduce the need for return visits. This in-turn has increased the number of inspections that their field inspectors can perform in a single day.

  • Increased operational efficiency
  • Total number of daily inspections increased
  • Easy to use forms with data collection wizards
  • Works in areas of no cellular coverage

City of Richmond: Mobile Workforce Management Service

The City of Richmond has deployed 14 Oranges’ Metro Grove mobile workforce management service to decouple their front-end inspector UI/UX experience from their legacy backend workforce management systems. This allowed them to retire a paper-based data collection process and an interactive voice response based inspection reporting system, decreasing their field management costs. The mobile application supports both offline and online data collection, improving the inspector’s ability to work anywhere in the city limits, with built-in data validation capabilities to reduce data entry errors. Contractors and trades can now get almost instantaneous feedback on their inspection results, allowing them to correct any deficiencies more rapidly. This allows Richmond to be a more business-friendly city

  • Increased operational efficiency
  • Save money by replacing legacy data collection processes
  • Leverage smartphones already deployed with staff
  • Increase...

NEC: Custom Unified Communications Mobile Applications

NEC has selected Apivio as the provider of their Android OS based deskphones for their line of IP PBXs. 14 Oranges is the mobile application provider of choice onto this versatile handset, and is tasked with providing apps to integrate into end-customers ERP and CRM systems. Not only can the applications run on the Android OS based deskphone, but the applications can also be ported onto Android and iPhone handsets for increased reach beyond the desk.

  • Custom VoIP applications
  • ERP and CRM integrations
  • Mobile Unified Communications
  • Increased end-customer efficiency

Reviews

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iOS & Android App Dev for Think Tank

“14 Oranges Software demonstrated a commitment to clear, consistent, and patient communication with our team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2017 - June 2018
Project summary: 

14 Oranges Software designed and developed a mobile app for iOS and Android based on a preexisting WordPress site. The backend is easy to modify in-house, especially with the training they provided. 

The Reviewer
 
11-50 Employees
 
Ottawa, Ontario
Brett Byers-Lane
Manager, Macdonald-Laurier Institute
 
Verified
The Review
Feedback summary: 

14 Oranges Software produced an app with the potential to increase user engagement across multiple channels, lower the bounce rate, and generate a high ROI by soliciting leads and donations. The team accommodated both the nonprofit-level budget and scheduling expectations to deliver promptly.

BACKGROUND

Please describe your company and your position there.

I am the Communications and Digital Media Manager at the Macdonald-Laurier Institute (MLI), an Ottawa-based non-partisan public policy think tank. I manage our social media platforms, maintain our website and web traffic, and help handle media requests.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 14 Oranges Software?

We hired 14 Oranges Software to create a mobile app for Android and iOS that we could maintain in-house. The app needed to streamline our web content and encourage users to sign up for and engage with our other digital mediums like email and social media.

What were your goals for this project?

Our short-term goal was for the app to serve as another platform for users to consume our content. Over the long-term, it will serve as a high-engagement, low-bounce rate platform for returning users. We hope to leverage this traction into high-return donor funding and email signups.

SOLUTION

How did you select this vendor?

We compared and contrasted a variety of vendors we found via web searches and network connections. 

Describe the project in detail.

14 Oranges Software developed an app to make our web content more user-friendly on Android and iOS mobile devices.  They built the app to be self-updating and structured the back-end so it’s easy to manage in-house.

They based the design on our existing WordPress website. 14 Oranges Software also provided our team with the training and technical competencies necessary to update the app in-house over the long term.

What was the team composition?

We dealt with a small, consistent team from 14 Oranges Software.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

14 Oranges Software had a keen ability to build a system which addressed our needs and met all our expectations. They delivered the exact product we wanted right on schedule.  Charging reasonable prices for our nonprofit, they adhered to the budget we laid out.  

They offered critical support to mitigate unforeseen issues with the App Store and made the necessary tweaks to certain aspects of the app after delivery. 14 Oranges Software has been incredibly timely and easy to work with when addressing changes. 

How effective was the workflow between your team and theirs?

14 Oranges Software demonstrated a commitment to clear, consistent, and patient communication with our team. We collaborated directly over the phone and via email. They worked flexibly with our schedule and had no trouble meeting deadlines. The team played an active role in resolving technical and delivery issues.

What did you find most impressive about this company?

14 Oranges Software’s primary strengths were facilitating secure collaboration and showing a marked dedication to resolving unexpected issues.

Are there any areas for improvement?

More comprehensive app training including hands-on instruction would benefit the backend managers.

5.0
Overall Score 14 Oranges is a perfect solution for non-profit organizations.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    14 Oranges worked with our schedules and made the collaborative process easy.
  • 5.0 Cost
    Value / within estimates
    Even as a non-profit, the price was affordable and reasonable.
  • 5.0 Quality
    Service & deliverables
    The app met all our expectations.
  • 5.0 NPS
    Willing to refer
    Anyone looking to make their website more user friendly as an app should consider 14 Oranges Software.

Mobile App Dev for Mining Support Company

“They've provided a great solution for our internal staff, improving productivity and accessibility to information.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. - Dec. 2017
Project summary: 

14 Oranges created a mobile app for iOS and Android that allows users to access and sort through documents without an internet connection. It also includes forms and references to external resources.

The Reviewer
 
10,001+ Employees
 
Victoria, Canada
Ed Ma
Safety Manager, Orica
 
Verified
The Review
Feedback summary: 

14 Oranges delivered a high-functioning app solution that includes valuable tools and resources for internal employees. They met both timeline and budget expectations and communicated well throughout the process. They'll definitely be engaged again for the next phase of development.

BACKGROUND

Introduce your business and what you do there.

I'm the health and safety manager for Orica Canada, a global mining support business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 14 Oranges Software?

We had some documents and reference materials that were only available by PDF or hard copy, so we were looking for a solution that could make the documents readily accessible by users on their phones without having to rely on internet connectivity.

SOLUTION

What was the scope of their involvement?

After going over our goals, 14 Oranges drafted a plan and laid out the scope of work. They developed a mobile app for iOS and Android that allows users to access reference materials, procedures, and contact information without an internet connection. They added other forms and quick links to external resources, including a touch-to-dial or touch-to-email feature. Users can fill out forms remotely and choose to send them once they're back in a location with cell service of wifi.

What is the team composition?

We worked with the owner, a lead developer, and a couple other support staff.

How did you come to work with 14 Oranges Software?

We searched for local vendors within Canada and came across 14 Oranges.

How much have you invested with them?

We've invested about $12,000 CAD (about $9,330 USD).

What is the status of this engagement?

We started talking to 14 Oranges around April 2017 and officially started development around October. We were ready to pilot the app by December, but ended up launching it internally in April 2018. We'll engage them again for additional enhancements and features in the upcoming months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is working very well thus far. They've provided a great solution for our internal staff, improving productivity and accessibility to information. We haven't had any major issues or bugs, and users are already making suggestions for the next phase of development.

How did 14 Oranges Software perform from a project management standpoint?

Their project management is effective; they delivered on schedule and in line with original cost estimates. They're responsive through both phone and email and we were happy to also meet with them in-person initially.

What did you find most impressive about them?

The owner happens to speak French, which helped us on the delivery of the French version of the app for our Canadian users. Overall, their team is great at communicating and I'd highly recommend working with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android App Dev for Pharmaceutical Association

“They delivered a product that exceeded expectations and brings a new level of depth to our work.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - Mar. 2018
Project summary: 

14 Oranges designed and developed a mobile app (iOS and Android) for users to access customizable information, including events and classes. They also integrated a third-party tool for advocacy.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Janet Anderson
Marketing & Communications Manager, Washington State Pharmacy Association
 
Verified
The Review
Feedback summary: 

14 Oranges built a comprehensive app that's exceeded expectations and received positive feedback and excitement from internal staff. Professional, courteous, and responsive throughout, their team delivered a high-quality product despite a limited budget that had been turned away by competitors.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing and communications manager for the Washington State Pharmacy Association, a 125-year-old organization that represents pharmacists of all types of practices within the state. We currently serve about 2,000 members.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 14 Oranges?

We needed to develop a robust app that linked to our website, serving as a communications tool for all of our members, while promoting our continuing education programs, events, and member academies (distinctions within the industry).

We also needed help with advocacy, as we do a lot of work for pharmacists within Washington, including the promotion of certain legislation or laws that enable pharmacists and pharmacies to better care for patients.

SOLUTION

What was the scope of their involvement?

14 Oranges designed and developed a grid-style mobile app (iOS and Android) to showcase communications within our organization, linking directly to our website. They incorporated icons to represent all the work we do, as well as an interactive calendar that allows users to register for events and classes, saving that information directly into their personal digital calendars. Users can access classes directly through their mobile device or online.

They built out a news feed and membership registration section, as well as a tab for accessing our magazine and social media accounts. The settings icon they built allows users to adjust the app to fit their needs concerning what information they want to see.

Their team also worked with a third-party on certain advocacy features, allowing users to use the app to reach out to their legislators or lawmakers directly.

What is the team composition?

We were assigned to a project manager and we occasionally worked with about three or four others.

How did you come to work with 14 Oranges?

They found us. I received a cold call from their company and liked how responsive they were and the fact that they were in our same time zone. As soon as my search for a vendor got serious, they were at the top of my list.

What is the status of this engagement?

We've been working with them since October 2017 and we expect to launch the app this week [in early March 2018]. We're going to continue to expand on the app as we get more feedback from our members over time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is very comprehensive, which we're incredibly happy about. Although we haven't formally launched it yet, everyone who's seen the app is amazed by their work. They delivered a product that exceeded expectations and brings a new level of depth to our work.

How did 14 Oranges perform from a project management standpoint?

They've always been very professional, courteous, and responsive. The entire project moved along smoothly and their team provided clear instructions throughout, communicating to us mostly by email and phone without any issues.

What did you find most impressive about them?

Their team went above and beyond to make us happy with the final product; we couldn't be more pleased.

Their team is also incredibly approachable. Not only do they have a thorough understanding of the type of work they do, but they've also acted within our best interests and even worked within the limits of our budget. When I mentioned my budget to the other development companies, they turned me away, so I appreciate that 14 Oranges was willing to pursue our project. 

Are there any areas they could improve?

Since it's the first time I've been involved on a project like this, it would be useful for a customer like me to get some more training to help me become more comfortable with the types of technologies they're employing.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web & Mobile App Dev for Professional Association

“They’re very easygoing and roll with issues as they come up.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

14 Oranges redesigned and built out a WordPress website. Using their own mobile app development software, they created an accompanying app for iOS and Android. The team continually develops new app features.

The Reviewer
 
11-50 Employees
 
Arkansas
Communications Specialist, Professional Association
 
Verified
The Review
Feedback summary: 

Their app software makes it possible to manage an app without coding skills. The revamped website is a success as users appreciate its streamlined interface and responsiveness. Offering quick communication and flexible scheduling, 14 Oranges delivers on project expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the communications specialist of a professional association for educators.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 14 Oranges Software?

Our website wasn’t mobile responsive and with more of our membership was using phones or tablets to access the internet, we needed to update the site. To further connect with our members, we also wanted to develop a mobile app.

SOLUTION

What was the scope of their involvement?

We initially collaborated on the website design by discussing what we were looking to accomplish. They put together a design and made changes per our feedback. With an outline in place, they revamped our website site using WordPress and created a template we can easily update content with.

They also developed our app for iOS and Android using a service they created called Info Grove. Utilizing self-managed software, Info Grove allows me to makes changes or add content to the app with only basic computer skills. They’re developing new features to integrate based on internal and external innovations.

What is the team composition?

Their CEO is my main contact for this engagement. I also interact with select team members as needed (e.g., the lead app developer or web designer).

How did you come to work with 14 Oranges Software?

We saw work they had done with other education associations and were impressed. Also, we considered the ability to manage the app ourselves without having to hire a designated coder valuable.

What is the status of this engagement?

The project began in 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app officially launched in November 2017 but we’ve only recently started to promote it heavily. As a result, it has 100 downloads so far, but we expect that number to increase.

We’ve gotten positive feedback from members regarding the website. It’s much easier to use and they appreciate accessing it on their phones. It’s a vast improvement over the previous site.

How did 14 Oranges Software perform from a project management standpoint?

We’d have a set meeting each week and occasionally I’d have to cancel. They remained flexible and would quickly reschedule. When necessary, the CEO would bring in team members via video-chat to teach me how the app backend works or how to make website changes. To conclude each call, we’d outline what each person needed to accomplish to move the project forward.

We used Trello to manage everything and send tasks to one another. They’re extremely easy to work with.

What did you find most impressive about them?

They’re very easygoing and roll with issues as they come up. If we have a problem, I can quickly tell them and they take care of it. Also, the software they've developed for the app is very user-friendly. Its backend is similar to a CMS [Customer Management Software] platform and I appreciate the work they put in to develop that.

Are there any areas they could improve?

The only issue we had was losing an archive of news posts when switching to the new site. We didn’t save the material and I guess they didn’t realize we wanted to keep it.

Additionally, working closely with us to market the new website would’ve been helpful. Although, they did help issue a press release, so that’s more of a suggestion than a complaint.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced Web Dev Projects for Financial Company

“They hire skilled developers, meet deadlines, and deliver a high-quality product.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

After acquiring a long-term web development partner, 14 Oranges seamlessly maintained the website and app development for a financial services firm. Technology includes PHP, MySQL, HTML, Java, iOS, Android, and more.

The Reviewer
 
1-10 Employees
 
New York, New York
Co-founder, Financial Company
 
Verified
The Review
Feedback summary: 

Maintaining an open line of communication, 14 Oranges delivers high-quality sites and apps that operate cleanly and consistently for company clientele. They ease the internal workload, and provide a cost-effective solution.

BACKGROUND

Introduce your business and what you do there.

We are a financial services company that introduces investment firms, such as hedge funds and private equity firms, to investors. The introductions happen both online through our website, and offline at our events. I am a co-founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 14 Oranges?

We are heavily web-based, and have outsourced our web development since we came up with the original idea for our company in 2005.

SOLUTION

What was the scope of their involvement?

They provide the technology and programming work for our website, including PHP, MySQL, HTML, Java, etc. It is a large, complex website that includes a social network, online introductory service, payment options, an internal CRM, and a database of financial products, including analytics. 14 Oranges also builds specific websites for our conferences and events, providing payment solutions, and developing iOS and Android mobile apps. We have considered hiring an internal programmer, but they are still a more cost-efficient solution. I work closely with them, and we stay heavily involved.

What is the team composition?

We have a lead developer for our web-based content, and the owner, Sylvain [CEO and President, 14 Oranges], works with me as our project manager. We also have at least one mobile app developer. 

How did you come to work with 14 Oranges?

14 Oranges bought our web development partner about three years ago, around 2014. Our original programmer is a personal friend, and we had worked together since 2005. The transition was seamless, and we continued to work with the same developer after the acquisition.

What is the status of this engagement?

We’ve been working together for years and will continue to do so.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their quality is high. By the time a new app or product is launched, we never have issues. They make sure our clients receive good products to work from, and our apps and website work cleanly. They make our job much easier.

How did 14 Oranges perform from a project management standpoint?

They’re very good. Sylvain comes up with organized timelines to meet completion dates and goals. I’m really happy with them. Over the past three years, I’ve worked with a number of lead developers, all of which were high-quality. I’ve always been impressed with them, and plan to continue.

What did you find most impressive about them?

They hire skilled developers, meet deadlines, and deliver a high-quality product.

Are there any areas they could improve?

No, I don’t have anything particular that I would change.

Do you have any advice for potential customers?

We have an open line of communication with them that helps. They’re totally open to weekly calls, and will even initiate them.

5.0
Overall Score I like working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are very concerned about keeping up with deadlines.
  • 5.0 Cost
    Value / within estimates
    Their pricing is competitive and fair.
  • 5.0 Quality
    Service & deliverables
    They stay on top of everything.
  • 5.0 NPS
    Willing to refer
    I have recommended them, and am very likely to continue.

Election-based App Dev for Government Entity

"They did an excellent job keeping us and themselves on deadline. "

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July - Oct. 2017
Project summary: 

14 Oranges rebuilt an existing mobile app from scratch for iOS and Android devices. Ongoing improvements and consultations on added features continue post-launch.

The Reviewer
 
51-200 Employees
 
Texas
Tommy Turnbow
Systems Support Technician, Galveston County Clerk
 
Verified
The Review
Feedback summary: 

Design and backend enhancements provide opportunities for new functionalities. Although some scheduling issues occurred, a proactive service approach preserved the timeline while staying on budget. Customers can expect efficient development and seamless project management.

BACKGROUND

Introduce your business and what you do there.

I’m a systems support technician with the Galveston County Elections, which is a division of the Clerk’s Office.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 14 Oranges?

We had a mobile app through another company that went bankrupt. We needed to replace the agency and app in order to keep our voters abreast of election-related information.

SOLUTION

What was the scope of their involvement?

They rebuilt the app from scratch for iOS and Android devices. The app provides voters the following information on: races, candidates, voter ID laws, mail ballot applications, absentee voting deadlines, and election dates and locations.

The app launched October 2017 in time for elections in November. They update it constantly and consult us periodically for input on future develop, roadmaps, and added features. We can access backend and input new information as it becomes available. While we collaborate on design, the look is primarily their creation.

How did you come to work with 14 Oranges?

We already knew them prior to the engagement.

How much have you invested with them?

I prefer to keep that confidential.

What is the status of this engagement?

Work started June 2017 and work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We can only compare this app to its previous version, which was experiential in nature. But we have learned a lot about potential functionalities since switching agencies. The ability to execute new ideas efficiently is an important metric for us, which they’ve achieved.

How did 14 Oranges perform from a project management standpoint?

The whole process was streamlined. They did an excellent job keeping us and themselves on deadline.

We met once via videoconference, but now primarily use email and phone. I serve as the liaison between our office and theirs.

What did you find most impressive about them?

There’s a lot of personal interaction. Their president will get on the phone whenever needed to resolve an issue.

Are there any areas they could improve?

No, because we provided feedback during the process.

Do you have any advice for potential customers?

Have a concrete vision for the final product’s look. They won’t know what to aim for if the original concept is too nebulous.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    While there were a few issues, they resolved them and finished on time.
  • 5.0 Cost
    Value / within estimates
    They stuck to the estimate and contract pricing.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Dev for Governmental Office

“Their team really did a fantastic job of making sure we got the information we needed.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Ongoing
Project summary: 

14 Oranges helped build an election-based application for our County. Some features of this application include but not limited to: push notifications, polling location finder and live election results.

The Reviewer
 
50-100 Employees
 
Hudson, New Jersey
Analyst, Governmental Office
 
Verified
The Review
Feedback summary: 

This progressive app has allowed for more efficient dissemination of election information to the public. 14 Oranges’ project management was accommodating, and their team handled issues to the best of their ability amidst tight timelines.

BACKGROUND

Introduce your business and what you do there.

I’m an administrative analyst with a governmental office. We have 50–55 employees who are permanent staff.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 14 Oranges?

To develop a mobile election application.

SOLUTION

What was the scope of their involvement?

We created an election-based app that provides all the information an individual would need for a any election. The app includes information ranging from voter registration forms and vote-by-mail applications to a polling location finder and real time election results. Our app has push notifications that were tailored to specific demographics. For example, for the last General Election, we sent push notifications to all the municipalities throughout our county. On other occasions we have “ Special Elections” where only certain municipalities in the County are involved, in that case we can tailor our approach to those specific towns having special elections with ease due to how the push notifications and platform were set up.

What is the team composition?

I dealt with three people who helped me throughout the process. It was a fast-moving project, but we finished in time for the election. I’m unsure how many people worked on the backend.

How did you come to work with 14 Oranges?

They were recommended to us other individuals within the state who used their services. 

How much have you invested with them?

We spent $25,000.

What is the status of this engagement?

We started working together in September of this year, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Government in general can be a slow adapter to technology compared to private industry. It says something about our County, Administration, and certainly to our County Clerk in taking a progressive approach to disseminating critical election information to the public. Creating this application has supported this offices initiative in creating complete transparency with the public.

How did 14 Oranges perform from a project management standpoint?

There were some issues we experienced along the way, as there are with any new project. We experienced an issue during our registration process for the iOS platform. Due to what I was told was a policy change by Apple Inc. , We had to scramble to resubmit our content to Apple directly and were not permited to use a 3rd party intermediary. The staff at 14 Oranges did all they could to do facilitate an expedited review. Lucky for us we got the project approved and running just in time for the General Election.

What did you find most impressive about them?

This is a new technology, and something that’s in the early phase of adoption, so it’s tough to establish a benchmark for comparison. The staff at 14 Oranges were helpful through different phases of integration including the soft launch of our Beta version where we worked out some kinks as well as improved upon the applications overall aesthetic. 

Are there any areas they could improve?

I would grade their overall performance as a B+. It wasn’t a seamless transition or perfect process as noted with the iOS review but the staff at 14 Oranges provided us with critical information that helped us get up and running just in time.

Do you have any advice for potential customers?

This application technology is definitely worth exploring. It’s an exciting new medium of communication that has infinite possibilities. For anyone thinking about integrating an app-based software within their current communication portal, I would suggest hammering down exactly what you would like to accomplish with the given platform. Once you have a specific vision of what you would like to have achieved make sure you direct the project management team to execute your goals accordingly. 

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We had extremely strict timelines, which was certainly a factor that played into how we went through our decision-making process.
  • 4.5 Cost
    Value / within estimates
    The cost for their services is extremely reasonable. They use an approach that cuts down on costs, especially when it comes to specifications.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    It’s worth talking about. Everyone should at least consider it.

Mobile App Dev for County Voting Service

“I was impressed with our communication, and I appreciated the simplicity of directly working with their CEO.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. - Oct. 2017
Project summary: 

14 Oranges took over the development of a mobile app for local voters, expediting the launch in time for the 2017 elections. They also trained the internal team on maintenance and push notifications.

The Reviewer
 
51-200 Employees
 
Freehold, New Jersey
County Clerk, Office of the County Clerk
 
Verified
The Review
Feedback summary: 

The launched app received positive feedback on its simple user interface and push notifications. 14 Oranges’ communication was outstanding, from the CEO down to the developers. Other key strengths were timeliness and collaboration.

BACKGROUND

Please describe your company and your position there.

Our office is very public-oriented, and we pride ourselves on our customer service for the residents of our county. We handle all real property records and manage the open public records website. We are responsible for storing a high volume of the county’s archival, historic, and electronic records. During elections, we prepare the ballots, process vote-by-mail applications, tabulate election totals, and certify election results to the secretary of state. We also assist people who are seeking passports.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 14 Oranges Software?

I hired them to help me create a mobile app that is designed to give our voters easy access to all information regarding the elections in our county. Within the app, users can find out if they are registered to vote, download voter registration, vote by mail forms, find their polling place, and view election results.

What were your goals for this project?

We wanted to make the app as user-friendly as possible so voters could easily pinpoint the information they were searching for. To achieve this, I worked with 14 Oranges to design a sleek menu that utilizes round icons to organize our elections information. I also wanted to utilize push notifications so voters were instantly informed about the latest election deadlines. The overall goal was to make information more readily available to the public and increase voter awareness and turnout.

SOLUTION

How did you select this vendor?

I had created an earlier version of the app with a company that went out of business. A former employee of that business referred me to 14 Oranges for help with re-creating the app.

Describe the project in detail.

To start the project, we had an initial meeting with Sylvain Marcotte [CEO & President, 14 Oranges] to discuss our goals and objectives for the rebuild of our mobile app. He assisted with every aspect of designing and creating the app, as well as, submitting the app to the Apple App and Google Play stores.

Following the meeting, we sent him screenshots of our previous app and the content we wanted to use in the new one, including text, links, and photos. Within 2 weeks, 14 Oranges sent us mockups of a new banner and menu icons. The following week, we received access to test builds of the iOS and Android versions of the app. Through discussions with Sylvain, we finalized the design and made the app available on both the Apple and Good Play Stores. After that, my staff received training to learn how to maintain the app, send out push notifications, and troubleshoot issues.

What was the team composition?

I worked closely with Sylvain throughout the entire process. After the app was completed, my staff worked with Kevin [Sales and Marketing Coordinator, 14 Oranges] and Yvonne [Senior QA Team Lead, 14 Oranges], who handled training.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our app has been a great success. We’ve witnessed a steady increase in the number of downloads and positive ratings in the weeks leading up to the general election, which just took place last November 7. I have personally received great feedback from constituents stating that they love the app’s easy-to-use menu and push notifications. Our app was also a big hit on election night, as many voters used it to follow the election results live.

How effective was the workflow between your team and theirs?

The workflow between my team and theirs was great. We had constant communication regarding updates and troubleshooting for the app. I was also impressed with the timeliness in which we were able to create the app. Our goal was to launch the app least 1 month before Election Day, and we did just that. We were able to have the app live on the Apple App and Google Play stores in under 2 months.

What did you find most impressive about this company?

I was impressed with our communication, and I appreciated the simplicity of directly working with their CEO. He’s an excellent leader for his company. We also want to thank his staff, who worked so hard behind the scenes during this process.

Are there any areas for improvement?

I am hoping that the ability to schedule push notifications for the app will be available in a future update. Since our push notifications are based on voter deadlines, it would be much easier for my staff to have the ability to schedule them in advance instead of having to keep track day by day.

5.0
Overall Score I had a great experience working with the 14 Oranges team. I’m very happy with the finished product.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I believe the pricing was fair.
  • 5.0 Cost
    Value / within estimates
    I am very satisfied with our new mobile app.
  • 5.0 Quality
    Service & deliverables
    The team was always available to set up a meeting or conference call with us.
  • 5.0 NPS
    Willing to refer
    Yes, since they created a great mobile app and were a pleasure to work with.

Elections Mobile App Dev for Government Agency

“14 Oranges reconstructed our original app ... and doubled the number of features it offers.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Sept. 2016
Project summary: 

14 Oranges reconstructed and updated an iOS/Android app providing free access to voter information, incorporating GPS functionality and text updates to increase user engagement. They now provide modifications as needed.

The Reviewer
 
1001-10,000 Employees
 
New York City Metro Area
Joanne Rajoppi
County Clerk, Union County New Jersey
 
Verified
The Review
Feedback summary: 

14 Oranges stepped in after the previous software company abruptly went bankrupt. They rebuilt and improved the app, and ensured it was ready for timely release. They were recommended to other state clerks facing similar development needs.

BACKGROUND

Introduce your business and what you do there.

I'm the county clerk in Union County, New Jersey. My office handles a variety of things: we record deeds, mortgages, and liens; we serve as passport agents on behalf of the federal government, and we distribute and tabulate ballots for elections.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 14 Oranges Software?

We had developed an elections application in 2014 that we were very happy with, but the company that designed and maintained it unexpectedly went bankrupt in August, and they took the app down. We contracted with 14 Oranges to build a replacement.

SOLUTION

What was the scope of their involvement?

14 Oranges reconstructed our original app for Android and iOS and increased the number of features it offers. The new version allows constituents to access any information they might need about an upcoming election, including lists of local, state, and federal candidates. Another new feature allows users to look up directions to the nearest local polling station using GPS. And even if they don't live in the county, users can obtain election information for other parts of the state.

What is the team dynamic?

We worked with several different people. My deputy worked closely with Sylvain Marcott [President and CEO, 14 Oranges]. Everyone we worked with was accessible, friendly, and efficient.

How did you come to work with 14 Oranges?

I knew one of their employees, so I was familiar with the organization. We asked them to reassemble our preexisting app, but they ended up changing some aspects of it as well.

How much have you invested with them?

$20,000, which includes the yearly maintenance fee.

What is the status of this engagement?

They completed the project within a month, starting in August and finishing by September 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had to clarify that the app was a new download, not an update, but once we did that people made the switch and were very impressed. We received positive feedback, except for one area that isn't related to the app: people want to use it to register to vote, but legally they cannot.

How did 14 Oranges perform from a project management standpoint?

We were in touch almost every day, either providing them information or reviewing what they were doing. They were very easy to communicate with throughout the process. And, remember, this had to be done on a tight deadline.

What did you find most impressive about them?

They work quickly and they're responsive. One of our critical userbases is college students, since they’re new voters. I had originally developed this app because I was trying to capture the interest of younger people, and it was critical to get the new app in place by September to assist those students with applying to vote by mail, for example, in advance of November elections.

Do you have any advice for potential customers?

You can't expect a company to do all the work without doing your part, so make sure you devote the necessary time and attention. Assign a dedicated, committed staff to your project so that you get a good back and forth with the staff at 14 Oranges.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always prompt for phone conferences.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They were on time and they performed well.
  • 5.0 NPS
    Willing to refer
    I've recommended them to all my clerks in New Jersey who had an app that needed replacement.

Mobile Apps & Web Dev for Wholesale Distributor

"[T]he leads generated from the website have significantly increased."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2015 - Ongoing
Project summary: 

14 Oranges Software updated a website and built two apps for both Android and iOS that track deliveries and enable payment via smartphone. The team also assists with design.

The Reviewer
 
51-100 Employees
 
Portland, Oregon
Jeff Johnson
President, Western Pacific
 
Verified
The Review
Feedback summary: 

Over 500 customers already use the recently-finished app, and the new website has increased lead generation significantly. The team lacks efficient video conferencing tech, but they communicate well, expertly manage projects, and consistently meet deadlines.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CTO of Western Pacific, a wholesale distributor to new home construction in Oregon, Washington, Colorado, and Texas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 14 Oranges Software?

We needed three dev projects completed: a website update, a delivery notification app, and a financial/payment app.

SOLUTION

What was the scope of their involvement?

We had a website, but we wanted to visually explain our company better. It’s just an informational site, so we don’t have payments or any other features built into it. 14 Oranges managed the development and assisted with the design.

We decided to build the first app because a lot of our clients wanted to track their orders and deliveries. It allows them to look back at the shipments for the last seven days, today, and the future. It also includes photos and order details. The current app is being built with Wells Fargo so that our customers can view payments due, outstanding balances, make payments, and view invoices. Both apps have an Android and iOS version.

What is the team dynamic?

The project manager is Sylvain [CEO, 14 Oranges Software], and we mainly work with him, but other team members are always on conference calls.

How did you come to work with 14 Oranges Software?

They were a referral.

How much have you invested with them?

We’ve spent about $100,000 so far.

What is the status of this engagement?

We began working together in December 2015, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t formally track anything, but the leads generated from the website have significantly increased. About 600 of our customers use the delivery app, which is a significant portion.

How did 14 Oranges Software perform from a project management standpoint?

They meet deadlines and keep us updated as needed. We mainly communicate verbally, but we also use email and share links if it’s design-related. It all works well, and I’m never frustrated.

What did you find most impressive about them?

Sylvain and his team are incredibly smart, have positive attitudes, and listen well. I can bounce ideas off of Sylvain, and he doesn’t let a project die; he makes sure it gets finished.

Are there any areas they could improve?

The video conferencing has an opportunity for improvement. Sometimes I have to pull the project up on my computer and then call in with my phone, which can be a hassle.

5.0
Overall Score They're a fantastic organization.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    You can always do better.
  • 5.0 Cost
    Value / within estimates
    They're slightly expensive compared to the competition, but it's good value.
  • 5.0 Quality
    Service & deliverables
    Their products work well, and their design is great.
  • 5.0 NPS
    Willing to refer