120/80

What evidence can you share that demonstrates the impact of the engagement?

Our main goals center on lead generation, site traffic, and improving the spend per lead on our ads. Just since starting with him, we’ve seen that our site traffic seemed relatively resistant to the recent market downturn and has actually continued to rise in some areas, which we are very happy about.

How did 120/80 perform from a project management standpoint?

Sonny is very responsive, so I can reach out to him over Slack, text, phone call, or even in person because he works in the same building as us. He does a great job of utilizing a lot of different communication channels to stay as engaged with his clients as possible.

What did you find most impressive about them?

He is always willing to educate me and my team about what’s going on and why certain decisions are necessary. My background in content marketing so I don’t have as much knowledge about the technical aspects of the work, and he has been an incredible resource for helping us get a better understanding of those.

Are there any areas they could improve?

No, I’m really happy with all of their work so far.

Do you have any advice for potential customers?

Be engaged with him, because that’s how you will get the most out of the engagement.

What evidence can you share that demonstrates the impact of the engagement?

We have been feeling the difference. Now, we’re getting more patients from digital marketing sources. Before, we were relying on word-of-mouth and Groupon ads. We were able to stop using Groupon as it wasn’t generating a profit for us.

Also, I have noticed an increase in website traffic. Our position on Google has improved significantly. If you search in our area, we show up immediately. People are also finding us through Apple Maps or Google Maps, which didn’t happen before.

How did 120/80 perform from a project management standpoint?

They have paid personalized attention to my business. He’s constantly communicating with me to keep his ear to the ground. Also, he’s constantly trying to improve and modify his approach.

I never have a problem getting ahold of Sonny. He has never taken more than 24 hours to get back to me on an email. I can always call him, and he picks up 90% of the time. If he doesn’t pick up, he’ll call back later that day. I like talking with one person because I always know who I’m going to be speaking with.

We’ve had bi-weekly conversations where 120/80 checks in to make sure we’re happy with their services. They aren’t just going through the motions—they actually have an interest in seeing results. He is aggressively tackling and trying new things, which I appreciate.

For example, I ask my patients, “What changes are you seeing?” and then I change things. I try different approaches and tweak exercises if they aren’t working for them. That’s what I feel like 120/80 is doing for us. 

What did you find most impressive about them?

He cares for his clients, and he is interested in their success more than other companies I’ve worked with. He cares for the health of his client’s business how I care, as a doctor, for my patient’s health.

Are there any areas they could improve?

I can’t think of a single area where they could improve.

Do you have any advice for potential customers?

You should just hire Sonny. He’s a self-motivated guy that really connects with his clients. The best way to work with Sonny is to let him do what he knows he needs to do.