<p>Xplora BG is a leading Bulgarian digital agency with reputation for delivering <strong>high ROI integrated digital marketing services</strong> to regional and international clients. </p> <p>Our focus is scaling the digital marketing of clients - strategy, planning, execution, analysis and consolidation of findings, and of course - scaling of marketing regarding goals, audiences, channels, content. </p> <p>Our 60+ full time team combines strategy, creative, performance marketing, account management professionals to provide:</p> <p>- strong analytical approach based on <strong>real user behavior data</strong></p> <p>- <strong>sustainable</strong> digital strategy to meet business and marketing goals</p> <p>- <strong>flawless execution </strong>combined with flexibility (yes, quoting 5 marketing directors "you have 100% flawless execution of what was agreed")</p> <p>- <strong>detailed analysis and consolidation of findings</strong> (yes, everything in marketing is an assumption, unless its validated by relevant contextual actual behavior of real users)</p> <p>- <strong>scaling of marketing</strong> (yes, marketing is easy to scale, with the right teams on both sides)</p> <p>We specialize, as presented in detail on our website via service descriptions, case studies with detailed data and extensive client video interviews, in:</p> <p>- integrated digital marketing</p> <p>- performance marketing</p> <p>- social media marketing</p> <p>- search engine marketing</p> <p>- email marketing</p> <p>- digital and visual assets</p> <p>- trainings</p> <p>- employer branding</p> <p>We have <strong>significant expertise</strong> in the digital marketing for the following industries and sectors:</p> <p>- B2B and B2B2C</p> <p>- FMCG</p> <p>- IT</p> <p>- High ticket household goods</p> <p>- Retail</p> <p>- Training and education</p> <p> </p> <p> </p> <p> </p>
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Sofia, Bulgaria
Year founded
Founded 2015
Languages
4 Languages that we service
English
French
German
Bulgarian
1 Locations
Sofia , Bulgaria
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
XploraBG offers competitive pricing, providing good value for cost across various projects. Clients report satisfaction with budget alignment, which ranges from $10,000 to $130,000. Their services are praised for quality and effectiveness, ensuring timely delivery and strong communication.
XploraBG has consistently helped clients achieve significant increases in brand awareness, engagement, and social media presence across various platforms. Clients have reported increased reach, improved social media metrics, and higher engagement rates.
Proactive and Personalized Service
Clients appreciate XploraBG's proactive approach and personalized service. They are noted for their ability to understand client needs and provide tailored solutions, often going beyond the initial scope of work.
Great Client Relationships
XploraBG is known for building strong, trusting relationships with clients. Their professionalism, dedication, and ability to deliver results create a loyal client base that values their partnership.
Room for Improvement in Knowledge Transfer
One client noted the need for improvement in the internal knowledge transfer process, particularly when personnel changes occur. Ensuring continuity in understanding client-specific nuances can enhance service delivery.
Effective Project Management
Clients commend XploraBG for timely delivery, clear communication, and responsiveness. Their project management skills ensure smooth workflow and the ability to adapt quickly to client needs, even under tight deadlines.
Expertise in Digital Marketing
XploraBG is praised for their deep knowledge and expertise in digital marketing, including SEO, PPC, and social media strategies. They are recognized for their ability to translate complex concepts into effective marketing strategies.
"XploraBG's professionalism, in-depth knowledge, practical advice, and presentation skills were impressive."
Feb 12, 2026
Director of Operations, Yavlena
Denitsa Georgieva
Verified
Real estate
Bulgaria
201-500 Employees
Online Review
Verified
XploraBG provided social media training for our real estate agency. The team gave the client practical advice on how to be successful on social media.
XploraBG delivered the project on time, and the client communicated well with the team through in-person and virtual meetings, email, and messaging apps. The client also praised XploraBG's professionalism, knowledge, and presentation skills.
BACKGROUND
Introduce your business and what you do there.
I’m the director of operations at Yavlena, a real estate agency.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with XploraBG?
We needed help with social media training for our national agents network.
SOLUTION
What was the scope of their involvement?
XploraBG provided us with a couple of training sessions and in-depth presentations based on good market examples and some of our own colleagues SM profiles. The team also gave us practical advice on how to be successful on social media as real estate agents.
What is the team composition?
We worked with 2 teammates from XploraBG.
How did you come to work with XploraBG?
Another business partner referred XploraBG to me, and I chose them because of their high ratings.
What is the status of this engagement?
We worked together from October 2025–January 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’re still about to see the results of XploraBG’s work, but our agents are motivated to use in practice the knowledge they acquired.
How did XploraBG perform from a project management standpoint?
XploraBG delivered on time. We communicated via in-person meetings, virtual meetings, and emails or messaging apps.
What did you find most impressive about them?
XploraBG’s professionalism, in-depth knowledge, practical advice, and presentation skills were impressive.
Are there any areas they could improve?
XploraBG could speak in simpler language with less marketing terms.
RATINGS
4.5
"Great service anf professionalism!"
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
SMM Services for Beer Company
Content MarketingDigital StrategySocial Media Marketing
Confidential
Jan. 2024 - Jan. 2026
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"XploraBG consistently demonstrated a deep understanding of their clients’ businesses."
Feb 8, 2026
Senior Brand Manager, Heineken Bulgaria
Liliya Zangerova
Verified
Other industries
Bulgaria
51-200 Employees
Online Review
Verified
XploraBG provided social media marketing services for a beer company. The team was responsible for producing consistent content and managing the client's social media channels.
XploraBG successfully delivered a timely content calendar and campaign-specific content, meeting the client's requirements. The team was highly responsive and proactive, providing ideas and solutions that support the client's brand performance. Their deep understanding of the business stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Brand Manager of Heineken Bulgaria
Describe what your company does in a single sentence.
Zagorka part of Heineken is a producer of great beer, beer mixes and beyond beer propositions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
build and evolve the long-term brand strategy across digital (social) channels through consistent content in social media for our main local brands
SOLUTION
How did you find XploraBG?
Referral
Why did you select XploraBG over others?
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from XploraBG were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Consistent content development aligned with the communication platform Monthly content calendar with defined formats Performance-driven content aligned with media strategy
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A timely delivered and approved calendar; campaign-specific content; formats aligned with and fulfilling the media plan requirements.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very responsive team, always provides proactively ideas and solutions that support brand performance.
What was your primary form of communication with XploraBG?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
XploraBG consistently demonstrated a deep understanding of their clients’ businesses, which enables them to successfully translate the brand’s communication strategy into impactful digital execution, delivering content that builds value and drives engagement.
Are there any areas for improvement or something XploraBG could have done differently?
No.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing Services for Motorcycle Training Co
Content MarketingSocial Media Marketing
Confidential
Jan. 2025 - Jan. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are simply the best digital marketing team in Bulgaria."
Jan 24, 2026
Executive, motoacademy.bg
Anonymous
Verified
Education
Sofia, Bulgaria
1-10 Employees
Online Review
Verified
XploraBG provided digital marketing services for a motorcycle training company. The team helped the client develop a digital marketing strategy and build their social media infrastructure.
Thanks to XploraBG's efforts, the client saw improved brand visibility, steady business growth, and better customer relationships. The team tailored their services to fit the client's niche. XploraBG was always available, ready to make adjustments, and highly responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at motoacademy.bg
Describe what your company does in a single sentence.
Accessible motorcycle training for everyone, from beginners to racers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
Strategic digital marketing advice
Improve our social media presence and customer relationships.
SOLUTION
How did you find XploraBG?
We've known them forever.
Why did you select XploraBG over others?
High ratings
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from XploraBG were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We have worked with Xpolra on our general digital marketing strategy, as well as on developing our social media infrastructure. As a result, we have achieved strong audience growth and improved customer interaction.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved brand visibility Stable business growth Much better customer relationships
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They tailored the service to fit our very specific social entrepreneurship niche. They were always available and ready to make adjustments. They had clear roles, responsibilities and communication lines. Project management was spotless.
What was your primary form of communication with XploraBG?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are simply the best digital marketing team in Bulgaria. They answer every question within minutes.
Are there any areas for improvement or something XploraBG could have done differently?
n.a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Development for Creative Production Studio
Search Engine OptimizationWeb DesignWeb Development
Confidential
Apr. - Dec. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed by XploraBG's expertise in guiding us toward the right decisions."
Jan 23, 2026
COO, Key Studios Ltd
Zhenya Strahinova
Arts, entertainment & music
Bulgaria
1-10 Employees
Online Review
XploraBG designed and developed a website for a creative production studio. The team created the core structure and key sections, ensured responsive design, implemented SEO, and facilitated user navigation.
XploraBG delivered a clear, professional website that improved brand credibility and streamlined client inquiries. The team demonstrated strong project management, clear communication, and a structured workflow. XploraBG's expertise, speed, and proactiveness were hallmarks of their work.
BACKGROUND
Introduce your business and what you do there.
I'm the COO of Key Studios, a creative production studio that provides professional photography spaces and end-to-end content solutions for brands, creators, and digital campaigns.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish for Key Studios?
We hired XploraBG to design and develop our website. Our goal was to create a clear, modern, and conversion-focused online presence that communicates our services effectively and supports client inquiries and bookings.
SOLUTION
What was the scope of their involvement?
XploraBG handled the full scope of the website project, including UX and structure planning, visual design, copy guidance, website development, and implementation. They delivered a fully functional, responsive website aligned with our brand and business goals. The team was responsible for delivering the core website structure and key sections, including the homepage, service presentation pages, studio information, contact, and inquiry forms. They also ensured responsive design, basic SEO setup, and smooth user navigation across the site.
What is the team composition?
We worked with 2–5 teammates from XploraBG.
How did you come to work with XploraBG?
We found them through a referral. We chose them over other options because they had high ratings, offered good value for the cost, and had company values that aligned with ours.
What is the status of this engagement?
We worked together from April–December 2025.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
XploraBG delivered a clear, professional website that improved our brand credibility, streamlined client inquiries, and provided a solid foundation for increased traffic and conversions, supporting our growth and positioning in the market. Since the website has been launched recently, we expect to see the full impact of XploraBG's professional work over time as traffic, inquiries, and conversions continue to grow. As early indicators, we received positive initial feedback on the website's clarity and design, along with encouraging engagement metrics.
How did XploraBG perform from a project management standpoint?
XploraBG demonstrated strong project management, clear communication, and a structured workflow. We communicated via in-person and virtual meetings. The team delivered the project on time and in line with the agreed scope.
What did you find most impressive about them?
We were impressed by XploraBG's expertise in guiding us toward the right decisions, combined with their speed, proactiveness, and ability to move quickly from idea to execution.
Are there any areas they could improve?
I can't think of anything for XploraBG to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Google & Social Media Ad Mgmt for Automotive Co
Pay Per ClickSocial Media Marketing
$10,000 to $49,999
Apr. 2024 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"XploraBG's individual attitude and specific approach are impressive."
Jan 23, 2026
Manager, XADO Bulgaria Ltd.
Anonymous
Verified
Automotive
Sofia, Bulgaria
1-10 Employees
Online Review
Verified
XploraBG provides digital marketing services for an automotive company. The team manages the client's Google Ads and social media campaigns.
XploraBG has increased the client's reach, clicks, and new customers. The team communicates well through virtual meetings. Their individual attitude and specific approach are impressive.
BACKGROUND
Introduce your business and what you do there.
I’m a manager at XADO Bulgaria Ltd. We import motor oils and additives for the automotive industry.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish for XADO Bulgaria Ltd.?
We needed help with our social media and Google Ads.
SOLUTION
What was the scope of their involvement?
XploraBG has created our social media and Google Ads.
What is the team composition?
We’ve worked with 2–5 teammates from XploraBG.
How did you come to work with XploraBG?
Someone referred XploraBG to me. We chose them because their pricing fit our budget and they offered good value for the cost.
How much have you invested with them?
So far, we’ve spent around $10,000–$50,000 with XploraBG.
What is the status of this engagement?
We started working with XploraBG in April 2024, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
XploraBG’s work has increased our reach, clicks, and new customers.
How did XploraBG perform from a project management standpoint?
We mainly communicate with XploraBG through virtual meetings.
What did you find most impressive about them?
XploraBG’s individual attitude and specific approach are impressive.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Video Production for Real Estate Investment Company
Marketing StrategyOther Digital MarketingVideo Production
$10,000 to $49,999
Apr. - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very professional and had good time management."
Dec 9, 2025
Chief Capital Market Officer, Stoneweg EREIT Management
Elena Arabadjieva
Real estate
Singapore
201-500 Employees
Online Review
XploraBG produced a two-minute corporate video for a real estate investment company. The team created a modern yet professional video that presented the client's key investment propositions.
XploraBG successfully delivered a highly engaging video with quality transitions and good music synchronization. The team delivered items on time and communicated well across various platforms. Moreover, their professionalism and agility played a vital role in the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Capital Market Officer of Stoneweg EREIT management
Describe what your company does in a single sentence.
A Singapore - listed real estate investment trust with a 2.2 billion euro commercial portfolio in nine countries in Europe
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
Develop a new corporate video with a new identify and modern message
Achieve corporate but also modern look
Retain main strengths and continuity but with a fresh
SOLUTION
How did you find XploraBG?
Referral
Former vendor
Why did you select XploraBG over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Good quality work
How many teammates from XploraBG were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop a 2 minute corporate video with a refresh identify that is modern but also professional and serves the purpose of presenting the key investment propositions of the listed real estate portfolio to investors and business partners. Modern music and transitions. High quality graphics and look and feel
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
High level of engagement, quality transitions, good synch between music and video
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very professional and had good time management. Very few turns to deliver the final cut
What was your primary form of communication with XploraBG?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Professional, agile, modern and digital native
Are there any areas for improvement or something XploraBG could have done differently?
It anything, they were too trendy for our corporate approach so we had to take it down a notch
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"delight to work with
PPC Management Services for Fashion Academy
Pay Per Click
$10,000 to $49,999
Mar. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"XploraBG's values, knowledge, and top-notch level are impressive."
Nov 25, 2025
CTO, FashionAcademy Bulgaria
Filip Andonov
Verified
Education
Blagoevgrad, Bulgaria
1-10 Employees
Online Review
Verified
XploraBG provides PPC management services for a fashion academy. The team is responsible for assisting the client with Google and Meta ads, reporting, market positioning, and business advice.
Thanks to XploraBG's work, the client has seen a 1,000% increase in website traffic and social media engagement. The team has generated around 150 leads per month and introduced a new strategy to drive leads. XploraBG's project management is professional, and their communication is seamless.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of FashionAcademy Bulgaria, an education company. We’re the only fashion academy in Bulgaria that teaches students how to make patterns and sew clothes in a one-week-long course.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with XploraBG?
We needed help positioning our website in top Google searches, running paid ads, and adding structure to our selling process.
SOLUTION
What was the scope of their involvement?
XploraBG has helped us with Google Ads, Meta Ads, reporting, and business advice. The team has also provided ad reports, copies, setups, ideas, and market positioning.
What is the team composition?
We’ve worked with 2–5 teammates from XploraBG.
How did you come to work with XploraBG?
I know Georgi, a managing partner at XploraBG. We chose them because they were a great culture fit, provided good value for the cost, and had company values aligned with ours.
How much have you invested with them?
We’ve spent around $10,000.
What is the status of this engagement?
We started working with them in March 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
XploraBG has helped us set up a new strategy to generate leads. We’ve seen a 1,000% increase in website traffic and social media. Every month, the team optimizes the lead quality, bringing in just enough leads we need. The new strategy has brought us fresh sales, and we now get around 150 leads per month.
How did XploraBG perform from a project management standpoint?
XploraBG’s project management is very professional. We communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
XploraBG's values, knowledge, and top-notch level are impressive.
Are there any areas they could improve?
XploraBG has done everything we’ve asked for and more.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Top"
Schedule
5.0
On time / deadlines
"Always"
Cost
5.0
Value / within estimates
"Working with Xplora saved us plenty of money we were spending on employee salaries, and they delivered even better quality"
Willing to Refer
5.0
NPS
"110%
SMM, Email Marketing & PPC for Publishing Company
Email MarketingPay Per ClickSocial Media Marketing
Confidential
Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The Xplora team is very prompt, responsive, and ready to assist."
Nov 19, 2024
Chief Publicity Officer, Ciela Publishing House
Temz Arabadzhieva
Other industries
Sofia, Bulgaria
11-50 Employees
Online Review
XploraBG manages a publishing company's PPC and email marketing projects. Their work involves content development and the monthly planning, monitoring, and optimization of advertising campaigns on social media.
Thanks to XploraBG's efforts, the client enjoys an increase in ROAS and revenue. The team is responsive, prompt, and ready to assist, even with tight deadlines. They pay close attention to the client's needs and boast professionalism and strong enthusiasm in meeting the client's goals.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Publicity Officer of Ciela Publishing House
Describe what your company does in a single sentence.
Ciela Norma is the leading Bulgarian publisher with more than 200 titles a year in hardcover, e-book, and audio formats – fall in our own state-of-the-art printing facilities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
PPC Projects
Email Marketing Projects
Awareness
SOLUTION
How did you find XploraBG?
Online Search
Referral
Why did you select XploraBG over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from XploraBG were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Monthly planning, management, monitoring, and optimization of advertising campaigns on social media. The package includes the following advertising formats: A) Banners, Posts, Videos, Carousels, Instant Experience, Story, Reels, and others. The listed advertising formats are not required to be included in every advertising campaign. We provide a campaign assignment and Xplora prepares a media plan explicitly specifying which formats are included and their respective scope.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Higher revenue Development of dynamic remarketing campaigns Increase in ROAS (Return on Advertising Spend)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Xplora team is very prompt, responsive, and ready to assist, even with tight deadlines or delays on our part. Highly recommend.
What was your primary form of communication with XploraBG?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The approach to the client, the attention to projects, the professional perspective, and the enthusiasm of an amateur.
Are there any areas for improvement or something XploraBG could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Media Management for Appliance Manufacturer
Social Media Marketing
Confidential
May 2023 - May 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"XploraBG manages to find ways to fix any operational troubles and remains reliable in rough conditions."
May 7, 2024
Marketing Manager, Appliance Manufacturer
Georgi Stoynov
Verified
Manufacturing
Sofia, Bulgaria
11-50 Employees
Online Review
Verified
XploraBG has managed an appliance manufacturer's social media presence and ad hoc digital activations. They handle both operational and strategic tasks, including content creation and action plan preparation.
Thanks to XploraBG, the client has notably improved their SM and Google Analytics, as well as their SKU sales performance. XploraBG has delivered all tasks on time despite all project challenges. Their reliability and problem-solving skills are key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of an Appliance Manufacturer
Describe what your company does in a single sentence.
The company is the local business unit of a global white goods / brown goods manufacturer.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
Ongoing SM presence management and ad-hoc digital activations management
SOLUTION
How did you find XploraBG?
Referral
Why did you select XploraBG over others?
High ratings
How many teammates from XploraBG were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Xplora's work involves both operational and strategic tasks, both requiring in-depth knowledge of the company's portfolio and the business environment. Operational tasks involve localization and creation of digital content, aligned with the company's brand identity. Strategic tasks involve preparation of action oplans and communication materials for development of new products / product lines, brand respositioning, etc.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved SM analytics; Improved Google analytics; Specific SKUs sales performance improvement
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery is on time, even in the cases when the briefs / raw materials are delayed.
What was your primary form of communication with XploraBG?
Email or Messaging App
What did you find most impressive or unique about this company?
XploraBG manages to find ways to fix any operational troubles and remains reliable in rough conditions.
Are there any areas for improvement or something XploraBG could have done differently?
There is always room for improvement since today's status will not be relevant tomorrow. However XploraBG is always actively seeking improvment and development which is clearly visible in the way they deliver.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
SMM Services for Retail Company
Content MarketingDigital StrategySocial Media Marketing
Confidential
Feb. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're very responsive to our needs and requests for changes and adaptations."
Aug 4, 2023
CEO, BGC AD
Dragiya Dragiev
Retail
Sofia, Bulgaria
51-200 Employees
Online Review
XploraBG provides digital marketing services for a retail company. The team is in charge of creating and implementing a social media strategy and managing the client's social media accounts.
Thanks to XploraBG’s efforts, the client has noticed improvements in social media presence and customer footprint across their stores. The team works efficiently, delivering reliable services without compromising quality and punctuality. They are also professional, flexible, and responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of BGC AD
Describe what your company does in a single sentence.
Retail industry. Convenience stores.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
Develop a social media strategy.
Ongoing support for all social media channels.
SOLUTION
How did you find XploraBG?
Referral
industry contacts
Why did you select XploraBG over others?
High ratings
Close to my geographic location
Great culture fit
Referred to me
Company values aligned
very strong team
How many teammates from XploraBG were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop a social media strategy from scratch, with focus on fast expansion, weekly new store openings, HR marketing and partners recruitment, ongoing retail promotions in the stores.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Popularity of the social media sites of the company, recruitment successes, growing customers numbers in the stores.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Well organized project team, with highly experienced team lead. They're very responsive to our needs and requests for changes and adaptations, very good delivery speed.
What was your primary form of communication with XploraBG?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Company cultures is unique, a great mixture of leading marketing professionals in the senior positions and many devoted enthusiastic young professionals.
Are there any areas for improvement or something XploraBG could have done differently?
Keep the good work up :)
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-30 of
36 Reviews
Our Story
Our clients and our team are highly energized when we work together on a campaign. This is a fact, because we complement each other and build on one another’s ideas. The entire Xplora team knows that our leading priority is to make our clients successful. In turn, our clients understand that the agency team is on their side and that there is full transparency around every action and every advertising spend.
Meet the Team
Georgi MalchevManaging Partner
Georgi Malchev has over a quarter of a century of experience in business and marketing—as a company founder, manager and executive, and as a member of boards of directors. He is associate professor at the largest private university in Bulgaria.
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