<p>Xplora BG is a leading Bulgarian digital agency with reputation for delivering <strong>high ROI integrated digital marketing services</strong> to regional and international clients. </p> <p>Our focus is scaling the digital marketing of clients - strategy, planning, execution, analysis and consolidation of findings, and of course - scaling of marketing regarding goals, audiences, channels, content. Xplora is the Bulgarian agency in Community International, the largest European alliance of independent marketing agencies.</p> <p>Our 60+ full time team combines strategy, creative, performance marketing, account management professionals to provide:</p> <p>- strong analytical approach based on <strong>real user behavior data</strong></p> <p>- <strong>sustainable</strong> digital strategy to meet business and marketing goals</p> <p>- <strong>flawless execution </strong>combined with flexibility (yes, quoting 5 marketing directors "you have 100% flawless execution of what was agreed")</p> <p>- <strong>detailed analysis and consolidation of findings</strong> (yes, everything in marketing is an assumption, unless its validated by relevant contextual actual behavior of real users)</p> <p>- <strong>scaling of marketing</strong> (yes, marketing is easy to scale, with the right teams on both sides)</p> <p>We specialize, as presented in detail on our website via service descriptions, case studies with detailed data and extensive client video interviews, in:</p> <p>- integrated digital marketing</p> <p>- performance marketing</p> <p>- social media marketing</p> <p>- search engine marketing</p> <p>- email marketing</p> <p>- digital and visual assets</p> <p>- trainings</p> <p>- employer branding</p> <p>We have <strong>significant expertise</strong> in the digital marketing for the following industries and sectors:</p> <p>- B2B and B2B2C</p> <p>- FMCG</p> <p>- IT</p> <p>- High ticket household goods</p> <p>- Retail</p> <p>- Training and education</p> <p> </p> <p> </p> <p> </p>
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Sofia, Bulgaria
Year founded
Founded 2015
Languages
4 Languages that we service
English
French
German
Bulgarian
1 Locations
Sofia , Bulgaria
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
XploraBG offers competitive pricing, with project costs ranging from $10,000 to $50,000, aligning with client budgets. Clients appreciate the value for cost, citing tailored services and effective communication. Their commitment to measurable outcomes enhances perceived value.
Clients frequently note that XploraBG offers good value for money, with competitive pricing that aligns with budget constraints while delivering high-quality service.
High Client Satisfaction
The reviews reflect high satisfaction among clients, with many describing XploraBG as a reliable and effective partner. Their dedication to client success is frequently highlighted.
Strong Project Management Skills
Clients consistently praise XploraBG for their excellent project management. They deliver on time, respond quickly to requests, and maintain clear communication, ensuring a smooth workflow.
Impressive Client Results
XploraBG has achieved significant outcomes for clients, such as increased sales, improved brand awareness, and higher engagement rates. Clients report measurable success in metrics like CTR, ROI, and lead generation.
Areas for Improvement in Creative Consistency
Some clients mentioned the need for improvement in maintaining creative consistency when there are changes in personnel, suggesting a more robust internal knowledge transfer process.
Expertise in Digital Marketing
XploraBG is widely recognized for their expertise in digital marketing, including PPC, social media, and SEO. They have delivered impressive results across various industries, from automotive to fashion, enhancing brand visibility and customer engagement.
"XploraBG's values, knowledge, and top-notch level are impressive."
Nov 25, 2025
CTO, FashionAcademy Bulgaria
Filip Andonov
Verified
Education
Blagoevgrad, Bulgaria
1-10 Employees
Online Review
Verified
XploraBG provides PPC management services for a fashion academy. The team is responsible for assisting the client with Google and Meta ads, reporting, market positioning, and business advice.
Thanks to XploraBG's work, the client has seen a 1,000% increase in website traffic and social media engagement. The team has generated around 150 leads per month and introduced a new strategy to drive leads. XploraBG's project management is professional, and their communication is seamless.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of FashionAcademy Bulgaria, an education company. We’re the only fashion academy in Bulgaria that teaches students how to make patterns and sew clothes in a one-week-long course.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with XploraBG?
We needed help positioning our website in top Google searches, running paid ads, and adding structure to our selling process.
SOLUTION
What was the scope of their involvement?
XploraBG has helped us with Google Ads, Meta Ads, reporting, and business advice. The team has also provided ad reports, copies, setups, ideas, and market positioning.
What is the team composition?
We’ve worked with 2–5 teammates from XploraBG.
How did you come to work with XploraBG?
I know Georgi, a managing partner at XploraBG. We chose them because they were a great culture fit, provided good value for the cost, and had company values aligned with ours.
How much have you invested with them?
We’ve spent around $10,000.
What is the status of this engagement?
We started working with them in March 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
XploraBG has helped us set up a new strategy to generate leads. We’ve seen a 1,000% increase in website traffic and social media. Every month, the team optimizes the lead quality, bringing in just enough leads we need. The new strategy has brought us fresh sales, and we now get around 150 leads per month.
How did XploraBG perform from a project management standpoint?
XploraBG’s project management is very professional. We communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
XploraBG's values, knowledge, and top-notch level are impressive.
Are there any areas they could improve?
XploraBG has done everything we’ve asked for and more.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Top"
Schedule
5.0
On time / deadlines
"Always"
Cost
5.0
Value / within estimates
"Working with Xplora saved us plenty of money we were spending on employee salaries, and they delivered even better quality"
Willing to Refer
5.0
NPS
"110%
SMM, Email Marketing & PPC for Publishing Company
Email MarketingPay Per ClickSocial Media Marketing
Confidential
Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The Xplora team is very prompt, responsive, and ready to assist."
Nov 19, 2024
Chief Publicity Officer, Ciela Publishing House
Temz Arabadzhieva
Other industries
Sofia, Bulgaria
11-50 Employees
Online Review
XploraBG manages a publishing company's PPC and email marketing projects. Their work involves content development and the monthly planning, monitoring, and optimization of advertising campaigns on social media.
Thanks to XploraBG's efforts, the client enjoys an increase in ROAS and revenue. The team is responsive, prompt, and ready to assist, even with tight deadlines. They pay close attention to the client's needs and boast professionalism and strong enthusiasm in meeting the client's goals.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Publicity Officer of Ciela Publishing House
Describe what your company does in a single sentence.
Ciela Norma is the leading Bulgarian publisher with more than 200 titles a year in hardcover, e-book, and audio formats – fall in our own state-of-the-art printing facilities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
PPC Projects
Email Marketing Projects
Awareness
SOLUTION
How did you find XploraBG?
Online Search
Referral
Why did you select XploraBG over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from XploraBG were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Monthly planning, management, monitoring, and optimization of advertising campaigns on social media. The package includes the following advertising formats: A) Banners, Posts, Videos, Carousels, Instant Experience, Story, Reels, and others. The listed advertising formats are not required to be included in every advertising campaign. We provide a campaign assignment and Xplora prepares a media plan explicitly specifying which formats are included and their respective scope.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Higher revenue Development of dynamic remarketing campaigns Increase in ROAS (Return on Advertising Spend)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The Xplora team is very prompt, responsive, and ready to assist, even with tight deadlines or delays on our part. Highly recommend.
What was your primary form of communication with XploraBG?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The approach to the client, the attention to projects, the professional perspective, and the enthusiasm of an amateur.
Are there any areas for improvement or something XploraBG could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Media Management for Appliance Manufacturer
Social Media Marketing
Confidential
May 2023 - May 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"XploraBG manages to find ways to fix any operational troubles and remains reliable in rough conditions."
May 7, 2024
Marketing Manager, Appliance Manufacturer
Georgi Stoynov
Verified
Manufacturing
Sofia, Bulgaria
11-50 Employees
Online Review
Verified
XploraBG has managed an appliance manufacturer's social media presence and ad hoc digital activations. They handle both operational and strategic tasks, including content creation and action plan preparation.
Thanks to XploraBG, the client has notably improved their SM and Google Analytics, as well as their SKU sales performance. XploraBG has delivered all tasks on time despite all project challenges. Their reliability and problem-solving skills are key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of an Appliance Manufacturer
Describe what your company does in a single sentence.
The company is the local business unit of a global white goods / brown goods manufacturer.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
Ongoing SM presence management and ad-hoc digital activations management
SOLUTION
How did you find XploraBG?
Referral
Why did you select XploraBG over others?
High ratings
How many teammates from XploraBG were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Xplora's work involves both operational and strategic tasks, both requiring in-depth knowledge of the company's portfolio and the business environment. Operational tasks involve localization and creation of digital content, aligned with the company's brand identity. Strategic tasks involve preparation of action oplans and communication materials for development of new products / product lines, brand respositioning, etc.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved SM analytics; Improved Google analytics; Specific SKUs sales performance improvement
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery is on time, even in the cases when the briefs / raw materials are delayed.
What was your primary form of communication with XploraBG?
Email or Messaging App
What did you find most impressive or unique about this company?
XploraBG manages to find ways to fix any operational troubles and remains reliable in rough conditions.
Are there any areas for improvement or something XploraBG could have done differently?
There is always room for improvement since today's status will not be relevant tomorrow. However XploraBG is always actively seeking improvment and development which is clearly visible in the way they deliver.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
SMM Services for Retail Company
Content MarketingDigital StrategySocial Media Marketing
Confidential
Feb. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're very responsive to our needs and requests for changes and adaptations."
Aug 4, 2023
CEO, BGC AD
Dragiya Dragiev
Retail
Sofia, Bulgaria
51-200 Employees
Online Review
XploraBG provides digital marketing services for a retail company. The team is in charge of creating and implementing a social media strategy and managing the client's social media accounts.
Thanks to XploraBG’s efforts, the client has noticed improvements in social media presence and customer footprint across their stores. The team works efficiently, delivering reliable services without compromising quality and punctuality. They are also professional, flexible, and responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of BGC AD
Describe what your company does in a single sentence.
Retail industry. Convenience stores.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
Develop a social media strategy.
Ongoing support for all social media channels.
SOLUTION
How did you find XploraBG?
Referral
industry contacts
Why did you select XploraBG over others?
High ratings
Close to my geographic location
Great culture fit
Referred to me
Company values aligned
very strong team
How many teammates from XploraBG were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop a social media strategy from scratch, with focus on fast expansion, weekly new store openings, HR marketing and partners recruitment, ongoing retail promotions in the stores.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Popularity of the social media sites of the company, recruitment successes, growing customers numbers in the stores.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Well organized project team, with highly experienced team lead. They're very responsive to our needs and requests for changes and adaptations, very good delivery speed.
What was your primary form of communication with XploraBG?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Company cultures is unique, a great mixture of leading marketing professionals in the senior positions and many devoted enthusiastic young professionals.
Are there any areas for improvement or something XploraBG could have done differently?
Keep the good work up :)
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SMM & Content Development for Food Products Manufacturer
Content MarketingDigital StrategySocial Media Marketing
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have an open communication policy that helps consistently meet our needs."
May 29, 2023
Digital Manager, Boni Holding
Boryana Nikolova
Other industries
Sofia, Bulgaria
1,001-5,000 Employees
Online Review
XploraBG provides ongoing social media marketing and content development services for a food products manufacturer. The team is also responsible for target audience validation.
XploraBG is able to consistently improve the company's impressions, reach, and CTR, much to the client's delight. The team is highly responsive, and internal stakeholders are particularly impressed with the vendor's personable approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Digital manager of Boni Holding
Describe what your company does in a single sentence.
Founded 30 years ago, today “Boni Holding” AD is one of the largest companies in the Bulgarian food industry, leader in the production of pork, and one of the most recognized manufacturers of meat products and delicacies.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire XploraBG to accomplish?
brand awareness
building community
SOLUTION
How did you find XploraBG?
Other
Why did you select XploraBG over others?
High ratings
Good value for cost
Company values aligned
How many teammates from XploraBG were assigned to this project?
2-5 Employees
What was your primary form of communication with XploraBG?
Virtual Meeting
Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
Social media advertising and target audience validation. Content creation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Impressions, reach, CTR
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great response rate and professionalism. They have an open communication policy that helps consistently meet our needs.
What did you find most impressive or unique about this company?
Personalized approach.
Are there any areas for improvement or something XploraBG could have done differently?
There's nothing they need to improve on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Influencer Marketing Campaign for Food & Beverage Mfr
Digital StrategyOther Digital MarketingSocial Media Marketing
Less than $10,000
February 2022
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"It was very easy to work with them. We had constant contact, and they were easily reached."
Jul 26, 2022
Marketing Manager, Tymbark Bulgaria
Savina Dimova-Palikareva
Other industries
Sofia, Bulgaria
51-200 Employees
Online Review
A food and beverage manufacturer hired XploraBG to spearhead an influencer marketing campaign, including negotiating with the influencers, coordinating the creatives with them, and checking the KPIs.
Thanks to XploraBG, the campaign reached all of the client's established KPIs. They helped the client execute the campaign with better CPM and generate a higher CTR. Moreover, the client appreciated the vendor's weekly reports, allowing them to tweak the campaign as needed.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Our company is leading manufacturer and distributor of foods and beverages, operating in the FMCG sector. We are international company with business in a few countries, all part of the Polish Maspex Group.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire XploraBG?
Xplora is our SM agency which supports one of our leading juices brands for a few years now. For one of its product lines we wanted to run a digital campaign in order to associate better the products with specific occasion for consumption. We had a trade marketing campaign running previously and we wanted some digital continuation of it.
SOLUTION
How did you select this vendor and what were the deciding factors?
Due to our partnership in the SM fields we have briefed Xplora to come up with a proposal how to execute this digital project.
Describe the project in detail and walk through the stages of the project.
We sent a brief, after which we had debrief, followed by a proposal from Xplora. They have proposed a list of influencers to cooperated with who would have to share their own content but under one common idea, namely "start your day with love." The campaign had to be continuations of our trade marketing campaign on St Valentine's day.
They have negotiated the influencers for us, signed the contracts, paid fees, coordinate the creative with them and with us, follow on the KPIs, posting schedule. As well as prepare the posting plans in the SM channels of the brand and plan additional boosting in proposed places.
How many resources from the vendor's team worked with you, and what were their positions?
We have one account who is responsible for our company and coordinates everything for us. So let's say that most of our work is done on one to one basis with our account manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
All the established KPIs were reached. We managed to execute the campaign with better CPM than the one planned and also generated higher CTR than it is typical for those type of activities.
How effective was the workflow between your team and theirs?
It was very easy to work with them. We had constant contact, and they were easily reached. Very fast is answering back and flexible.
What did you find most impressive or unique about this company?
We like a lot their capabilities of media planning and I think they are absolute experts in that. They send one week report after each campaign start which is very useful because by monitoring how the activity goes, we can bring some improvements in order to make it more successful. They post report is also very nice and detailed, a rare find in many other agencies on the market.
Are there any areas for improvement or something they could have done differently?
They need a little more experience in working with influencers which is normal because this trend is quite recent let's say. Also on creative part.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing Services for Tire Solutions Company
Other Digital Marketing
$10,000 to $49,999
Feb. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their enthusiasm, creativity, punctuality, and perfection in everything they do impress me."
Jul 12, 2022
Manager, BRIDGESTONE Europe
Ivo Dobrev
Verified
Automotive
Sofia, Bulgaria
1-10 Employees
Online Review
Verified
XploraBG is a long-standing partner of a tire solutions company for digital marketing services. The team manages content creation and the company's social media, mainly the Facebook Page.
The ongoing partnership with XploraBG has resulted in the constant growth of the company's Facebook account and click-through rate, enabling the client manage their budget efficiently. The team is professionally involved in every activity, maintaining a smooth workflow. They're creative and prompt.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the local manager of Bridgestone Europe, branch Bulgaria. Bridgestone offers a diverse portfolio of premium tyres, tyre technologies and advanced mobility solutions. The company’s vision is to provide social and customer value as a sustainable solutions company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire XploraBG, and what were your goals?
Since 2016 BRIDGESTONE branch Bulgaria has been working with Xplora as a service agency for digital marketing activities with focus on FB pages of BRIDGESTONE Bulgaria and North Macedonia.
SOLUTION
How did you select this vendor and what were the deciding factors?
Xplora was recommended to me by another company.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
Xplora is fully responsible for FB pages management and content creation of Bridgestone Bulgaria and North Macedonia.
How many resources from the vendor's team worked with you, and what were their positions?
A team of experts in Facebook.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Constant growth of our FB fans and very good results in terms of CTR and budget efficiency in both countries - Bulgaria and North Macedonia.
How effective was the workflow between your team and theirs?
BRIDGESTONE has always had perfect communication and very smooth workflow with all Xplora professionals involved in activities related to Bridgestone FB pages.
What did you find most impressive or unique about this company?
Their enthusiasm, creativity, punctuality, and perfection in everything they do impress me.
Are there any areas for improvement or something they could have done differently?
As far as it concerns the organization and implementation of our current professional activities I have not identified any area for improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing for Online Fishing Accessories Retailer
Social Media Marketing
$50,000 to $199,999
Sep. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're an extraordinarily polite and friendly team who jumps and helps in any situation, even on weekends."
Jul 11, 2022
Director, Carp4Less Ltd
Ivan Tsvetkov
Verified
Retail
Aldershot, England
1-10 Employees
Online Review
Verified
An online fishing accessories retailer hired XploraBG for digital marketing services. The team has helped identify the business's weak points and create solutions.
Within one year of collaborating with XploraBG, the company's SEO campaigns across social media channels have reached a wider audience, causing sales to increase by 150%. The team holds weekly meetings for updates, statistics, and recommendations. Moreover, they are well-mannered and friendly.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner of online retail business, focussed on trading with accessories for fishing
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire XploraBG?
As the business continue to grow, we needed someone to help us with our digital marketing
SOLUTION
How did you select this vendor and what were the deciding factors?
Its been recommended to us, by someone who already used their services
Describe the project in detail and walk through the stages of the project.
Once we started the project, they identified our weak point, created a plan where to focussed and time frame how to improve it.
How many resources from the vendor's team worked with you, and what were their positions?
We are working with our team leader, 4 social media specialists and 2 graphic designers
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Over the period of 1 year, our online sales raised with close to 150%. Our SEO improved massively, campaigns are much more targeted and our social media channels had huge reach jump.
How effective was the workflow between your team and theirs?
Very easy communication, scheduled weekly meeting with updates and statistics, and recommendation for further improve
What did you find most impressive or unique about this company?
They're an extraordinarily polite and friendly team who jumps and helps in any situation, even on weekends.
Are there any areas for improvement or something they could have done differently?
Their management is absolutely professional, they will digest all the data and provide it in understandable statistics and targets
RATINGS
5.0
"Easy to work and great results"
Quality
5.0
Service & Deliverables
"Very professional management and team"
Schedule
5.0
On time / deadlines
"Scheduled weekly meetings"
Cost
5.0
Value / within estimates
"We are very happy with the cost of their services"
Willing to Refer
5.0
NPS
"I highly recommend their services
Digital Marketing Services for Automation Subsidiary
Other Digital MarketingSocial Media Marketing
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have smooth and streamlined internal processes."
Mar 16, 2022
Marketing Comms Manager, Schneider Electric Bulgaria
Kalina Petkova
Verified
Manufacturing
Sofia, Bulgaria
501-1,000 Employees
Online Review
Verified
An energy management and automation subsidiary hired XploraBG for digital marketing services. The team manages the social media campaigns and other marketing activities of the company.
XploraBG has been a significant support for the client's continuous market growth. The CTR and budget efficiency have also been great. Up to the present time, they have been good communicators and comfortable to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the Marketing Communications Manager of a local subsidiary of a global company - leader in energy management and automation.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire XploraBG, and what were your goals?
We've been working with Xplora as a full service agency for digital marketing activities.
SOLUTION
How did you select this vendor and what were the deciding factors?
They were selected after an agency pitch.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
social networks profiles management campaigns creative work and complete solutions
How many resources from the vendor's team worked with you, and what were their positions?
A full team of: account manager targeted experts in all different directions - FB, Google, digital buying, etc
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Constant growth of our audiences and very good results in terms of CTR and budget efficiency.
How effective was the workflow between your team and theirs?
Nice and easy going communication
What did you find most impressive or unique about this company?
They have smooth and streamlined internal processes.
Are there any areas for improvement or something they could have done differently?
They only need to keep their track and develop further with the market.
RATINGS
5.0
"very nice and fruitful cooperation"
Quality
5.0
Service & Deliverables
"excellent"
Schedule
5.0
On time / deadlines
"easy going"
Cost
5.0
Value / within estimates
"competitive cost"
Willing to Refer
5.0
NPS
"most likely
Showing 21-29 of
29 Reviews
Our Story
Our clients and our team are highly energized when we work together on a campaign. This is a fact, because we complement each other and build on one another’s ideas. The entire Xplora team knows that our leading priority is to make our clients successful. In turn, our clients understand that the agency team is on their side and that there is full transparency around every action and every advertising spend.
Meet the Team
Georgi MalchevManaging Partner
Georgi Malchev has over a quarter of a century of experience in business and marketing—as a company founder, manager and executive, and as a member of boards of directors. He is associate professor at the largest private university in Bulgaria.
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