For over three decades, Win-Pro has been Singapore and Malaysia's premier IT Support and Managed Services Provider. With proven expertise, we deliver exceptional IT solutions to organizations across Singapore, Johor Bahru, and Kuala Lumpur.
Strategic IT Consulting & Infrastructure Management
As a leading IT company, Win-Pro transforms business strategies into robust technology solutions. Our comprehensive services include complete IT infrastructure deployment, management, and ongoing support to ensure your operations run seamlessly.
Comprehensive Service Portfolio
Our end-to-end solutions encompass:
IT Support Helpdesk Services
Enterprise System Integration (SI) Solutions
Firewall implementation and management
Cloud Server Hosting & Security
Proactive IT infrastructure monitoring and maintenance
Industry-Leading Technology Partnerships
Win-Pro proudly maintains strategic partnerships with industry leaders, including Microsoft Office 365, Microsoft Azure, Kaspersky, Fortinet, Qnap, Synology, ShadowProtect, APC UPS, Datto, HPE, Ubiquiti, 3CX, Lenovo, Palo Alto, TeamViewer, and leading audio-visual brands like Logitech, Jabra, Plantronics, and Polycom.
Recognized Excellence Our commitment to quality is validated through prestigious certifications:
Kaspersky Gold Partner
Logitech Authorized Video Conferencing Reseller
Microsoft Silver Partner in Small and MidMarket Cloud Solutions
Qnap Authorized Partner
Synology Authorized Partner
TeamViewer Certified Partner
Acronis Certified Partner
Lenovo Gold Partner
Operational Excellence & Digital Transformation
Through rigorous development of standardized operating procedures, IT best practices, comprehensive training programs, and strict quality controls, Win-Pro has successfully evolved from a reactive system integrator to a proactive Managed Services Provider. This transformation enables us to scale efficiently while delivering consistent, high-quality digital transformation solutions for our client.
Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Singapore, Singapore
Year founded
Founded 1993
Languages
Timezones
2 Languages that we service
Mandarin
English
1 Timezone that we service
SGT
Singapore Standard Time (SGT)
1 Locations
Singapore , Singapore
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
Win-Pro Consultancy Pte Ltd is praised for its good value for cost and budget-friendly pricing across various projects. Clients report satisfaction with timely deliverables and responsive support, indicating a strong alignment between service quality and pricing.
While clients are generally satisfied, some suggest that Win-Pro could expand their service offerings and incorporate more automation in their processes to further enhance efficiency.
Strong Client Relationships
Win-Pro is noted for aligning company values with clients, fostering strong, long-term relationships. Their approach is seen as collaborative, focusing on understanding and meeting client needs without hard selling.
Excellent Project Management
Clients consistently highlight Win-Pro's effective project management skills. Projects are completed on time, within budget, and with clear communication. The team's responsiveness and flexibility in accommodating changes are also noted.
Responsive and Proactive Support
Clients appreciate Win-Pro's prompt and proactive IT support. The team is quick to address issues and provide solutions, ensuring minimal downtime and operational disruptions.
Strong Technical Expertise
Win-Pro Consultancy Pte Ltd is praised for their technical knowledge and ability to handle complex IT projects. Clients appreciate their proficiency in IT infrastructure, cybersecurity, and software solutions, ensuring stable and efficient systems.
Highly Recommended by Clients
Across multiple reviews, clients express high levels of satisfaction and willingness to recommend Win-Pro to others, citing their professionalism, efficiency, and commitment to quality service.
Live Streaming Station Setup for Educational Company
IT Managed Services
Less than $10,000
Sep. - Oct. 2021
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're a strong, professional team with good experience."
Jan 26, 2022
Project lead
Anonymous
Education
Singapore
1-10 Employees
Online Review
An educational company tapped Win-Pro Consultancy Pte Ltd to set up their live streaming station. The team arranged the AV equipment and secured the stability of the client's internet connection and speed.
Win-Pro Consultancy Pte Ltd was able to set up the client's live streaming station in a professional and timely manner. The team adhered well to the schedules and demonstrated adeptness in handling AV and other technical equipment.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We provide education and training service and do live streaming to audience in zoom
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd?
Setting up live streaming station with camera system and display.
SOLUTION
How did you select this vendor and what were the deciding factors?
They're a strong, professional team with good experience.
Describe the project in detail and walk through their service package.
We set up a live streaming station and we need of multiple screens, camera to speakers, audio systems and stable internet speed. Win pro done all in time.
How many resources from the vendor's team worked with you, and what were their positions?
The CEO and the project manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
On time, perfect set up and close follow up
How effective was the workflow between your team and theirs?
Works well via WhatsApp and call
What did you find most impressive or unique about this company?
Project management and schedule.
Are there any areas for improvement or something they could have done differently?
NIL
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Consulting & SI for Optometry Retail Shop
Other IT Consulting and SI
Less than $10,000
Nov. - Dec. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"My team was extremely happy with the performance of the system."
Dec 29, 2021
Partner, KJ Optometrist
Lee Kai Hung
Verified
Retail
Singapore
1-10 Employees
Online Review
Verified
An optometry retail shop collaborated with Win-Pro Consultancy Pte Ltd for IT consulting and SI. They upgraded the company’s hardware, identified storage needs, and provided recommendations.
Win-Pro Consultancy Pte Ltd successfully improved the system within the agreed timeframe, enabling the company to perform tasks in an efficient manner. The team communicated smoothly through email, phone calls, and WhatsApp. Above all, their responsiveness was critical to their success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are in optometry retail. I’m a partner in KJ optom
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd?
Upgrade our IT hardware
SOLUTION
How did you select this vendor and what were the deciding factors?
Referred by friend
Describe the project in detail and walk through the stages of the project.
Win pro was very professional. They hear our storage needs and recommended what’s best for our retail.
How many resources from the vendor's team worked with you, and what were their positions?
Two from the vendor’s team. Mr Ronald the boss and his son the manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
My team was extremely happy with the performance of the system. We were able to perform our task efficiently due to the fast and effective system.
How effective was the workflow between your team and theirs?
It was all completed with the time they promised. The communication was smooth flowing and was conducted through email, phone call and WhatsApp.
What did you find most impressive or unique about this company?
They are fast in replying and efficient in their work.
Are there any areas for improvement or something they could have done differently?
Nope.
RATINGS
5.0
"Superb quality"
Quality
5.0
Service & Deliverables
"I am impressed"
Schedule
5.0
On time / deadlines
"They will efficient and on time"
Cost
5.0
Value / within estimates
"Price was reasonable"
Willing to Refer
5.0
NPS
"Will definitely refer them to my friends
IT Services for Referral Networking Organization
Other IT Consulting and SI
Less than $10,000
Jan. 2020 - June 2021
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their team was really good at what they do."
Dec 28, 2021
Head of Operations, BNI Singapore
Jonathon Chua
Verified
Business services
Singapore
1-10 Employees
Online Review
Verified
Win-Pro Consultancy Pts provided IT services for a referral networking organization. They assisted the client with their IT-related needs and issues.
With Win-Pro Consultancy Pte's help, the client saw an increase in business efficiency. The team impressed with their industry knowledge, hands-on approach, and ability to rectify problems promptly. Customers can expect a professional and skilled partner, who delivers reliable work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Head of Operations for BNI Singapore supporting over 1200+ business owners. BNI is the world's largest referral organisation supporting 286,000 business owners in their business locally and overseas.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd?
We hired Win Pro to assist in our IT service and program.
SOLUTION
How did you select this vendor and what were the deciding factors?
We choose Win Pro because of the testimonials by our business associates
Describe the project in detail and walk through the stages of the project.
The team were very hands on and provided a hotline to rectify any issues
How many resources from the vendor's team worked with you, and what were their positions?
There were 2 other consultants working with us
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Increase my IT work efficiency
How effective was the workflow between your team and theirs?
Most commutation is via phone and WhatsApp. The schedule was being met.
What did you find most impressive or unique about this company?
Their focus on customer service is their core value
Are there any areas for improvement or something they could have done differently?
No. Their team was really good at what they do.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-23 of
23 Reviews
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