Keeping up with our values of “Thrive Together”, we are adding “WE” to our name, everything else stays the same!
WeSage BPM, ISO/IEC 27001:2022 Certified, is committed to continue serving our customers with the same passion, help businesses reduce time-lines, increase profits and thrive together.
11+ Years into the mission
We are on a mission to help businesses free up time to focus on core tasks, have staff time focused on more challenging work and client care, resolve talent gaps and reduce costs.
WeSage BPM is an expert in developing versatile solutions that deliver high-quality and ongoing performance benefits for our customers. We cater to all sizes from start-ups to large companies in various key sectors.
We offer a wide range of business services, combining cutting-edge technology with knowledge of online business and web research. Our impressive list of services includes, but is not limited to:
A D M I N S U P P O R T - Book-keeping - Rules-based Transaction Processing - Back-office Services - Data Labeling
C U S T O M E R E N G A G E M E N T - Phone, Email & Live Chat Customer Support - Fraud Prevention - Forum Monitoring
M A R K E T I N G S U P P O R T - B2B Lead Generation - Account Profiling - Contact Validation - Prospects list Building - Desk Research
WeSage BPM has a skilled leadership team that has international experience in e-Commerce, Internet-based back-office solutions, U.S Healthcare and Market Research while working for companies in different geographies; mainly North America, the U.K, and Australia.
WeSage BPM enhances business performance by following simple rules:
Through our processes, we ensure customers' success by understanding their workflow and challenges involved in the same.
We provide the best customer experience through our decades of experience with the latest techniques in the marketplace.
We surpass client expectations through efficient and timely performance with added values.
WeSage BPM is praised for providing good value for cost, with clients noting budget-friendly pricing. Specific project costs range from $200 for quick research to around $12,000 for SEO and marketing efforts. Clients appreciate their responsiveness and adaptability, enhancing overall satisfaction.
WeSage BPM provides efficient back-office services, including payroll and timesheet audits, and data management. Their support helps clients focus on core business activities by handling routine but essential tasks.
Proficient in Project Management
Clients have noted WeSage BPM's effective project management skills. They deliver on time and ensure that projects run smoothly. Their ability to learn and adjust quickly to new tasks adds to their project management proficiency.
Areas for Improvement: Proactive Hour Management
Some clients expressed a desire for more proactive management of outsourced hours. They would prefer to be informed in advance if hours are running short, allowing them to assign additional tasks efficiently.
Handling Time Zone Challenges
Despite time zone differences, WeSage BPM's team accommodates client schedules effectively. Their ability to work across different time zones without impacting service quality is appreciated by clients.
Reliable and Trustworthy Partner
WeSage BPM is seen as a reliable and trustworthy partner by clients. Their commitment to quality and consistent delivery of results builds strong client trust and long-term partnerships.
Proactive Problem-Solving
Clients value WeSage BPM's proactive approach to problem-solving. They are quick to offer solutions and adapt processes to meet client needs, demonstrating a commitment to client satisfaction.
Marketing & Sales Operations Support for Software Dev Firm
Content MarketingOther Digital MarketingSocial Media Marketing
Less than $10,000
May 2022 - Ongoing
4.5
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their flexibility to accommodate a variety of projects is appreciated."
Aug 22, 2022
Marketing Director, Software Development Company
Madeline Enos
Verified
Other industries
Seattle, Washington
11-50 Employees
Online Review
Verified
A software development firm partners with WeSage BPM (formerly Sage BPM) to support their marketing and sales operations on HubSpot. Their tasks include email marketing, lead management, and LinkedIn research and prospecting.
WeSage BPM (formerly Sage BPM) executes reliably and gets feedback proactively. Their flexible team accommodates a variety of projects, which the client appreciates. They also ensure good communication and provide regular updates via email, Slack, Zoom, and Monday.com.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Marketing Director at Included.ai
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sage BPM, and what were your goals?
I am a marketing team of one, so we hired Sage BPM to support marketing and sales operations in hubspot, email marketing, linkedin research and prospecting.
SOLUTION
How did you select this vendor and what were the deciding factors?
Looked for a reliable, flexible, and fairly priced service provider.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
Sage BPM manages ongoing marketing sales projects like lead management, MQL to SQL nurture in Hubspot management. They use Monday.com for project management/tracking deliverables, and they are available to support ad hoc requests as well.
How many resources from the vendor's team worked with you, and what were their positions?
I work with two regular points of contact (the founder and project lead), and they manage additional resources as necessary.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are still in progress re metrics with our projects but they have been reliable in their execution and proactive about getting feedback.
How effective was the workflow between your team and theirs?
We have in-person syncs via zoom once a week and also communicate through slack, email and monday.com. Good communication overall re status updates and questions.
What did you find most impressive or unique about this company?
Their flexibility to accommodate a variety of projects is appreciated.
Are there any areas for improvement or something they could have done differently?
They have been solid with execution, would be interested to know any of their recommendations to augment our marketing program beyond current operations.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"Very affordable"
Willing to Refer
5.0
NPS
Digital Strategy for Staffing & Recruiting Agency
HR Consulting
Less than $10,000
Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are very responsive, getting things done ASAP and accurately."
Apr 14, 2021
CFO, HR Services
Anonymous
Verified
Other industries
London, England
51-200 Employees
Online Review
Verified
A recruitment agency hired WeSage BPM (formerly Sage BPM) for data mining and lead generation. The client is aiming to grow their business.
WeSage BPM (formerly Sage BPM) is helping the client to gather the correct information to help in scaling the business. So, far they are getting great results. The client trusts Sage BPM with the quality of service they provide.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
CFO, Wiser - Change the way people think about work.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sage BPM?
To help us with Data Mining and Research
What were your goals for this project?
To help us to grow our business.
SOLUTION
How did you select Sage BPM?
We went through a huge list of outsourcing providers and decided to go ahead with Sage due its incredible reputation to build high quality work.
Describe the project in detail.
To mine the right data to help us to scale our business.
What was the team composition?
Sunil and his team.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Strong results.
How effective was the workflow between your team and theirs?
Very strong.
What did you find most impressive about this company?
They are very responsive, getting things done ASAP and accurately. Trusted provider.
Are there any areas for improvement?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Highly reommended"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-12 of
12 Reviews
Locations (1)
B-108, Wall Street 2 BuildingAhmedabad, India380006
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