Webrom

BACKGROUND

Please describe your company and position.

I'm a communication specialist at UAB Ronika

Describe what your company does in a single sentence.

Hardtops for pickups manufacturer & composite parts producer, we offer complete product development cycle

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webrom to accomplish?

• Create a professional website for our products - Hardtop
• Support the website
• Have potential of creating new innovative web solutions mixed with our production

SOLUTION

How did you find Webrom?

Online Search

Why did you select Webrom over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Webrom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to create a page dedicated to our designed and manufactured product - Hardtop for pickups. As we manufacture everything under one roof, we wanted to make it look professional and have new leads come to a page, dedicated for one and specific thing.

As we took inspiration from other large brands, we wanted to have configurator as well, as it would work as a tool and a helping hand for us and customers communicating what they want and have free will to configure their own hardtop.

As we explained everything to WeBrom team, we can only say one thing - we've been heard. They promised and delivered, took our critique and made it into praise. All communication from the start to finish was fluent, minor hiccups here and there, but whole project was perfectly executed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Probably time, as the design progress was fast and accurate. When said "will be done tomorrow midday" it was done tomorrow midday

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As I mentioned they delivered everything almost on time, of course some parts took more time than required and personal stuff happened, but overall everything was on time

What was your primary form of communication with Webrom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How they don't just agree to everything that the customer says, but argue and give tips on what could be better from their perspective, also they check up if everything was going smoothly with the website, traffic and functionality

Are there any areas for improvement or something Webrom could have done differently?

Don't have anything right now to say what could've been better, everything met our expectations

BACKGROUND

Introduce your business and what you do there.

I’m a project coordinator at VšĮ Namai visiems, a home services company. We help citizens affected by disabilities and seniors by providing care, shelter, and food.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webrom?

We needed help with new features for our website, including a self-service add-on.

SOLUTION

What was the scope of their involvement?

Webrom has helped us with website development, including a self-service module and report generation.

What is the team composition?

We’ve worked with 2–5 teammates from Webrom.

How did you come to work with Webrom?

We found them through an online search. We chose them over other options because of their communication and adherence to strict requirements.

What is the status of this engagement?

We started working together in May 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our growth has been scalable due to automation, and we’ve had fewer client issues due to the self-service module. Our revenue increase has been directly enabled by scalability, which has been enabled by automation and better service. Our employees are now roughly 50% less busy with client issues.

How did Webrom perform from a project management standpoint?

They’re in constant communication and have delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Their flexibility is impressive.

Are there any areas they could improve?

We’ve had small issues after the project, which indicates that testing may not have been done as well as it could have been.