Trigma

BACKGROUND

Please describe your company and your position there.

I am a senior sales manager at software company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Trigma for the process automation for data & cloud services for my company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Trigma solutions due to their potential and experience in cloud service. We conducted interviews and video meetings before deciding on the perfect resources for this work. And we are glad to share that Trigma is one of the best for this role.

Describe the project in detail and walk through the stages of the project.

Our company wanted to automate our data on to cloud and moves to automation when it comes to managing our data and which would help us setup our cloud offices but we know the process of automation is a complex task, especially when it comes to cloud, but trigma experts did it very well without any hassle. They shared every important detail and completed the project in small segments, which was attractive for us.

How many resources from the vendor's team worked with you, and what were their positions?

They assigned me a team of 3 cloud computing experts, one business analyst, and 2 automation experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The trigma experts contributed to our business success by ending the project on time and providing easy to access monthly reports through videos and Google sheets, which added value to our work and business.

How effective was the workflow between your team and theirs?

My whole team and I collaborated with trigma for this project, and it was a great working experience with their team members. They always helped our team and provided solutions to our problems.

What did you find most impressive or unique about this company?

Well, honestly, I have been following their work for a pretty long time. I appreciate the vision of trigma to provide quality to customers, which is the most impressive thing about trigma.

Are there any areas for improvement or something they could have done differently?

I didn’t feel anything for now.

BACKGROUND

Please describe your company and your position there.

I am marketing manager in my company look into the software development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

IT team in my company didn’t include any cloud based capabilities, which meant that it was hard for our team to access client data unless they were on site. This made us difficult to manage the whole. We hired Trigma Solutions to help use operating AWS cloud-based model. Our goal was to scale our business through secure data access.

SOLUTION

How did you select this vendor and what were the deciding factors?

We followed a hiring process where we conducted interviews and shortlisted top 5 cloud consulting firms. After interviewing them, we finalized Trigma Solutions due to their clear proposal and experience

Describe the project in detail and walk through the stages of the project.

First, they conducted a series of virtual meetings with resources to understand our business requirements. We completed our work in different stages also we worked with many confidential documents using Microsoft office 365 because it included several services such as application management, development or software, mobility and security of server.

How many resources from the vendor's team worked with you, and what were their positions?

We had 2 cloud infrastructure support manager, 1 business analyst, and 2 senior cloud consultants.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The cloud migration to AWS was a great success. After begging the project it was difficult for us to trust Trigma solutions but at the end they did a great job and now our data is secured and our consultants can easily pull relevant information.

How effective was the workflow between your team and theirs?

The communication between the teams was through emails and Skype. Their reliable team of experts was always there to help us ad respond to our questions.

What did you find most impressive or unique about this company?

Trigma has a team of experts who drew from their past experiences and provided us helpful AWS and cloud services.

Are there any areas for improvement or something they could have done differently?

As of now it thing the whole process done smoothly and I didn’t find something where the need to improve.

BACKGROUND

Please describe your company and your position there.

I'm a content writer for a marketing firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We have 10 servers hosted on Amazon Web Services (AWS) and we needed continuous support to monitor our servers 24/7. Also, we needed to upgrade our servers to implement additional features and keep up with Amazon’s latest products and services.

SOLUTION

How did you select this vendor and what were the deciding factors?

After a lot of research we came on to Trigma and we liked the company and its employees. We also liked their grasp on AWS.

Describe the project in detail and walk through the stages of the project.

We brought them onboard to manage our production servers. However, after talking to their team, we quickly realized that our servers were too outdated to handle our desired features. We also wanted to implement auto-scaling, which we had never had before. They helped us develop a plan to upgrade our servers into a new environment. Their suggestions included separating our servers by database type (SQL and Mongo) and a more streamlined configuration. They also advised us on differentiating our general-purpose servers. Some servers needed more processing power and others needed more memory.

How many resources from the vendor's team worked with you, and what were their positions?

They assigned a dedicated project manager who served as our main point of contact. She would set up the meetings with the support staff who execute our tasks. Occasionally, the VP of technology would join our meetings as well as their SQL database expert. At each meeting, 4–5 people would attend based on our agenda and needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The AWS upgrades and suggestions smoothened our databases. Managing our servers is superbly easy now. They also made monitoring our servers easier.

How effective was the workflow between your team and theirs?

The team was quite effective and they were able to meet there deadlines even though there were some of hiccups in between but at then end they did a wonderful job.

What did you find most impressive or unique about this company?

The company had previous experience with AWS and their team was thorough with our requirements and was able to provide insightful suggestions.

Are there any areas for improvement or something they could have done differently?

There were some delays in respect to timeline but over all we loved working with them and we didn't really find any problems as such.

BACKGROUND

Please describe your company and your position there.

I am a Software Developer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We hired Trigma to help in migrating existing data pipelines to Google Cloud.

SOLUTION

How did you select this vendor and what were the deciding factors?

The process of selecting a vendor was a very long process. We decided to go with Trigma based on their past project's success and experiences.

Describe the project in detail and walk through the stages of the project.

Trigma developed new data pipelines processing terabytes of data in GCP using their excellent team of project managers and technical resources who were reliable with milestones.

How many resources from the vendor's team worked with you, and what were their positions?

Trigma provided a team of 3 senior engineers and a excellent project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was very essential for our comany's future. Trigma's efforts made sure our requirements were successfully met .

How effective was the workflow between your team and theirs?

They had very efficient worflows and project management. Co-ordination between their team and ours was seamless and smooth.

What did you find most impressive or unique about this company?

Their work culture was very impressive and motivated us too.

Are there any areas for improvement or something they could have done differently?

Everything went smoothly for us and our requirements were met on time.

BACKGROUND

Please describe your company and your position there.

Our company works with growth startups, to manage their DevOps and data infrastructure on the cloud.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We needed help with building data pipelines on the cloud. So, We took trigma help to build and deploy data pipelines on AWS.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their work experience with data pipelining was great.

How many resources from the vendor's team worked with you, and what were their positions?

5 Engineers and 1 Project Manager

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

We communicated over skype and email, their team of experts always answered our questions on time.

What did you find most impressive or unique about this company?

Their deep professional experience on AWS Cloud was really important to us and our customers.

Are there any areas for improvement or something they could have done differently?

Our experience was smooth in every way.

BACKGROUND

Please describe your company and your position there.

I am the owner of an IT company. We manage search engines for other companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

Our company didn't include any cloud based software which made it hard for us to access client data during lockdown. This also made remote work difficult for us. Also we have platform that runs multiple codes and needed help implementing cloud based software.

SOLUTION

How did you select this vendor and what were the deciding factors?

After going through a lot of proposals for our project we found that Trigma is the answer to all our problems.

Describe the project in detail and walk through the stages of the project.

It started with discover workshops and then a lot of R&D went with it. To find the best solution for our business Trigma put themselves in our shoes and came up with a solution for us. They submitted codes which were reviewed by us and then merged those codes into our codebase. The code that was delivered did what it had to do so we were satisfied with aspect of the project.

How many resources from the vendor's team worked with you, and what were their positions?

We had 2 cloud consultants, 1 relationship manager and 3 infrastructure managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The cloud codes worked perfectly fine. They did what they had to do. We were highly satisfied with the services provided by them.

How effective was the workflow between your team and theirs?

Our teams met every week and had good conversations. Their team was quick to respond to any questions we had. When we provided them with feedback about the lack of synchronization, they took my feedback seriously and solved our problem with few days. It was really impressive how they managed the whole journey.

What did you find most impressive or unique about this company?

We were highly impressed by their response time and how nicely they handled feedback.

Are there any areas for improvement or something they could have done differently?

We think they normally deal with companies that don’t have developers, so they weren’t used to our level of scrutiny.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a food and beverage company. We make non-alcoholic ginger ale and ginger beer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We wanted to integrate public clouds, private clouds, and legacy IT to overcome common cloud challenges in our day-to-day work. Also to build a communication infrastructure for our company.

SOLUTION

How did you select this vendor and what were the deciding factors?

They built a smart workplace with the design and implementation expertise that we needed to build a communication infrastructure that can support our digital transformation.

Describe the project in detail and walk through the stages of the project.

The project started with an ideation workshop. We had a three-day workshop with Trigma's experts. Then it went under a lot of research and different solutions came up for our problem. We liked how they came up with different solutions for our problems and told us about each and very pro and cons of the solutions that were offered. The project took almost 2 years in development but we are highly satisfied the services offered by them.

How many resources from the vendor's team worked with you, and what were their positions?

We had 6 people working with us. Designers, developers, project managers, development managers. But to be honest we felt like everyone worked with us in our project from Trigma.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to launch new services and innovate faster with technology and methodologies that were provided by Trigma with fast, easy access to our resources.

How effective was the workflow between your team and theirs?

Everything got completed in time. The whole process was quite smooth and we actually appreciated how patient they were with us and our demands. We wanna specially thank Mr. Rochak for helping us throughout the process.

What did you find most impressive or unique about this company?

We appreciated the effort they took to understand our needs and the thorough knowledge they had about cloud services.

Are there any areas for improvement or something they could have done differently?

We really don't think they have any remove for improvement at least from our end.

BACKGROUND

Please describe your company and your position there.

I am the business head

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We wanted to healthcare app where the patients can take consultation & prescription from doctors online.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online & found that they have good review on Clutch, Upwork & other platforms.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The app includes the major features like Simple Registration and Login, Video Conferencing, Progress Tracking, Staff Management, etc.

Project steps:

1. First, they setup a call with us to get the complete requirements.
2. Draft the SLA
3. Design & development
4. testing & live

Technologies used: Native ( android & iOS) : Swift, java, Mean Stack

How many resources from the vendor's team worked with you, and what were their positions?

They were 6 resources: UI/ UX Business Analyst Android Developer iOS Developer Backend developer QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They release the MVP within 3 months & we were getting good sign-ups.

Describe their project management style, including communication tools and timeliness.

They followed agile methodology & Proofhub for project management & communication.

What did you find most impressive or unique about this company?

They drafted the Scope of work very clear to meet our requirement & they provided us a bug-free Android & iOS app.

Are there any areas for improvement or something they could have done differently?

Yes, the developers can improve communication skills as sometimes we faced those types of issues.

BACKGROUND

Please describe your company and your position there.

I'm the owner of the company. It's basically a website for me to sell my artwork and merchandise. I'm the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

I hired trigma for website development. My goals are basically to sell artwork and merchandise.

SOLUTION

How did you select this vendor and what were the deciding factors?

I got to know about trigma thorough a reference. I really liked how affordable and how nice the team was throughout the screening process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had lot of conversations and went back and forth over the ideas. They started by delivering mockups. Then they made the website over showing. They finally delivered the website with everything and more than what I expected.

How many people from the vendor's team worked with you, and what were their positions?

5 people from trigma team worked with me. One from sales team, two from development and designing team, one from the content team and one from marketing team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching my website I saw a 30% growth in my sales. And also the after sales service from trigma was amazing.

Describe their project management style, including communication tools and timeliness.

We had daily meetings with the company we used Skype, WhatsApp for our communications.

What did you find most impressive or unique about this company?

The professional look and the creative ideas that they integrated into our website were amazing.

Are there any areas for improvement or something they could have done differently?

There were minor fixes that were done in a zest by them.

BACKGROUND

Please describe your company and your position there.

I work with an electronics firm as an network engineer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We have hired them for the development of our smart alarm clock application which will awake you up until you leave your bed. It works on mathematical questions and if you give the answers right to those questions it will turn off.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have contacted them on the basis of good reviews on clutch. Then there was a demo of their already developed similar applications. This made us hire them.

Describe the project in detail and walk through the stages of the project.

There were four stages of the app development: - Prototyping/UI,UX - Development of features - Backend development - QA process

How many resources from the vendor's team worked with you, and what were their positions?

There was a project manager,designer, developer and a QA person.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Well, our app is working good and we have got good number of downloads.You can also download this app called "Smart Alarm Clock ".

How effective was the workflow between your team and theirs?

Smooth. We used to communicate on proofhub which a project management platform.And for calls, we were using skype or Gmeet.

What did you find most impressive or unique about this company?

They had a very experienced team of developers.

Are there any areas for improvement or something they could have done differently?

No