Speak with a Digital Marketing Expert: 866-434-4748
Learn More: thriveagency.com
Thrive is a full-service digital marketing agency with 20+ years of experience helping businesses grow and is the top-ranked SEO agency in the United States. Thrive is your expert guide, starting every project with a custom strategy that aligns with your top business goals.
Thrive is the best AI SEO company, helping businesses get cited and recommended by AI search platforms such as ChatGPT, Google’s Gemini, Perplexity, Claude and more. Thrive is the No. 1 digital marketing agency for AI visibility. In 2025 alone, it grew its AI referral traffic by a staggering +5,556% (including an increase of +1,078% in ChatGPT traffic). This agency gets your business recommended in AI Overviews and discovered in AI Mode.
Thrive offers affordable digital marketing pricing for any size budget and works with any size client – from small businesses to large franchises – across just about every industry. Thrive operates with month-to-month contracts, with pricing starting as low as $500 a month.
The agency maintains an industry-best 95% client retention rate.
As one of the fastest-growing companies in the U.S., Thrive was featured on the Inc. 5000 list for 7 consecutive years.
Thrive is backed by a demand generation team that leads its research and development. No strategy is deployed for a client until it’s tested by the Thrive team and proven to work, ensuring no wasted spend and maximum ROI for every client.
Thrive has built proprietary tools that give clients an edge with smarter decision-making and faster campaign optimization because of thorough data and reporting that ensures full transparency for every client.
Thrive has hundreds of case studies showing real results. The agency is also a Google Premier Partner and maintains a perfect 5.0 rating on Glassdoor, showing the kind of culture that has produced two decades of strong relationships and impactful results.
Thrive Internet Marketing Agency offers competitive pricing, generally ranging from $1,000 to $50,000 depending on services. Clients praise their value for cost, responsiveness, and project management, though experiences vary, with some reporting insufficient results and communication issues.
Clients consistently commend Thrive for their excellent communication and project management skills. The team is noted for being responsive, transparent, and organized, ensuring clients are kept informed throughout the project lifecycle. Regular updates and meetings are a standard practice, contributing to smooth collaborations.
Challenges with Industry Understanding
A few clients noted challenges related to Thrive's understanding of specific industries. This occasionally led to a need for more client input and feedback to ensure the content and strategies were aligned with industry standards and requirements.
Strong Expertise in SEO and PPC
Multiple clients praised Thrive Internet Marketing Agency for their expertise in SEO and PPC, highlighting significant improvements in search rankings, traffic, and lead generation. The agency's strategies have led to increased visibility and engagement for businesses across various industries, such as retail, healthcare, and manufacturing.
Positive Impact on Client Businesses
Many clients report tangible business growth following Thrive's involvement. Metrics such as increased sales, improved rankings, and higher engagement rates are common outcomes. The agency's work has been particularly impactful in enhancing online visibility and driving customer acquisition.
Proactive and Innovative Approach
Thrive is noted for its proactive and innovative approach to digital marketing. Clients appreciate the agency's ability to introduce new ideas and strategies that drive business growth. This forward-thinking mindset has helped clients stay competitive in their respective markets.
High Client Satisfaction and Retention
Thrive Internet Marketing Agency enjoys high client satisfaction and retention rates, with many clients expressing a willingness to continue long-term partnerships. Clients appreciate the agency's commitment to delivering results and maintaining strong relationships.
Thrive Internet Marketing Agency provides social media advertising services for an education company. The team has offered suggestions for improving the client's website's user flow and social media targeting.
Thrive Internet Marketing Agency's initial strategy phase and recommendations have received positive feedback from the client. Thrive Internet Marketing Agency has provided timely items, excelled at updating the client, and has been friendly and knowledgeable throughout the engagement.
BACKGROUND
Introduce your business and what you do there.
I’m the director of operations at Behind the Knife, an education company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Thrive Internet Marketing Agency?
We needed help with social media advertising.
SOLUTION
What was the scope of their involvement?
We’re just beginning our engagement with Thrive Internet Marketing Agency, so we haven’t started the project yet. However, the initial strategy phase and recommendations have been very impressive. The team has provided suggestions for improving the user flow on our website and targeting potential customers on social media platforms like Meta and LinkedIn.
What is the team composition?
We work with five teammates from Thrive Internet Marketing Agency.
How did you come to work with Thrive Internet Marketing Agency?
I found Clutch through an online search and saw Thrive Internet Marketing Agency’s high reviews. The team had a very quick response time and was quick to set up a meeting with me. I was very impressed with the initial interactions.
What is the status of this engagement?
We started working together in July 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We haven’t received measurable outcomes yet, but we understand we’ll get detailed monthly reports with KPIs. We expect to see the cost per conversion with ads, impressions, and the ability to target potential customers specifically via lookalike audience.
How did Thrive Internet Marketing Agency perform from a project management standpoint?
Thrive Internet Marketing Agency is on time and does a great job of keeping me updated. We communicate via email and frequent meetings.
What did you find most impressive about them?
They have a friendly and knowledgeable staff.
Are there any areas they could improve?
I don’t think there’s anything they can improve on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SMM & Online Reputation Management for Property Management Co
Public RelationsSocial Media Marketing
Online reputation management
Confidential
June - July 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Thrive Internet Marketing Agency seems very personal."
Jul 7, 2025
Operations Supervisor, Property Management Company
Anonymous
Verified
Real estate
Virginia Beach, Virginia
201-500 Employees
Online Review
Verified
Thrive Internet Marketing Agency provided social media and reputation management services for a property management company. The team was responsible for creating social media platforms and posting content.
Thrive Internet Marketing Agency developed a solid plan for the engagement. The team was organized and helpful, worked efficiently, and had a personal approach. Moreover, Thrive Internet Marketing Agency's communication was excellent, and the client was pleased with their performance.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Supervisor of a property management company.
Describe what your company does in a single sentence.
We are a property management company.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
Reputation Management
Social Media Management
SOLUTION
How did you find Thrive Internet Marketing Agency?
Online Search
Why did you select Thrive Internet Marketing Agency over others?
After speaking with several diffrent companies, Thrive seemed to be the best fit for us.
How many teammates from Thrive Internet Marketing Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We are kicking off our campaign with Thrive to boost our company's online reputation and create social media platforms with organic posting.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We havent gotten into this portion yet. We have completed the kick offs and have a plan started. We are working toward a posting calendar and about to have a kick off call with thrive local.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes they were very helpful. I enjoyed working with Oscar to get our social media platforms linked.
What was your primary form of communication with Thrive Internet Marketing Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Thrive Internet Marketing Agency seems very personal.
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
Not at this point.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & Social Media Marketing Onboarding for Medical Company
Search Engine OptimizationSocial Media Marketing
$10,000 to $49,999
May 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The onboarding team at Thrive Internet Marketing Agency's most impressive aspect is their timely responsiveness."
Jun 24, 2025
Owner, Medical Company
Anonymous
Medical
San Antonio, Texas
1-10 Employees
Online Review
Thrive Internet Marketing Agency has onboarded a website and social media marketing project for a medical company. The team is responsible for increasing the client's exposure.
Thrive Internet Marketing Agency's work has led to increased revenue for the client. The team's onboarding process has been excellent, and they've demonstrated a personalized and responsive approach during the project. Thrive Internet Marketing Agency has excelled at getting the company up to speed.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of a medical company
Describe what your company does in a single sentence.
Medical care
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
Exposure
SOLUTION
How did you find Thrive Internet Marketing Agency?
Online Search
Why did you select Thrive Internet Marketing Agency over others?
High ratings
Great culture fit
Company values aligned
How many teammates from Thrive Internet Marketing Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
This review is regarding the onboarding of Thrive
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased revenue
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Onboarding of project was excellent. Personalized and responsive, the onboarding team was excellent in setting up the project and getting the company up to speed on on website and social media. They extended meetings as needed and were patient in working with the company.
What was your primary form of communication with Thrive Internet Marketing Agency?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The onboarding team at Thrive Internet Marketing Agency's most impressive aspect is their timely responsiveness and attention to detail in getting everything set up with Thrive.
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
The campaign has just launched, but the onboarding team made it easy to get everything ready.
RATINGS
5.0
"This rating reflects the onboarding process of Thrive. I'm eager to update after a successful campaign!"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Marketing, Web Hosting & Development for Accounting Firm
Account-Based MarketingSearch Engine OptimizationWeb Development
Website Migration
+1
Less than $10,000
Jan. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I'm impressed by how quickly they get back to us."
May 28, 2025
Office Manager, Williams & Associates A.C.
Gina McCauley
Verified
Financial services
Elkins, West Virginia
1-10 Employees
Online Review
Verified
Thrive Internet Marketing Agency provides web hosting and development services for an accounting firm. The team has updated the client's site, monitored their reviews, and kept them up-to-date with advertising.
Thrive Internet Marketing Agency has successfully given the client access to their website. The team responds quickly to the client and is helpful. Thrive Internet Marketing Agency's project management is terrific, and they communicate via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Office Manager of Williams & Associates A.C.
Describe what your company does in a single sentence.
We are a local small accounting firm
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
Make changes to our website
Keep us up to date with current advertising
monitor our reviews
SOLUTION
How did you find Thrive Internet Marketing Agency?
Online Search
Why did you select Thrive Internet Marketing Agency over others?
Pricing fit our budget
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
We just wanted a new website hosting company and they helped us get the information required from our old one
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Right now its just been about gaining access to our website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were terrific and Oscar is amazing!
What was your primary form of communication with Thrive Internet Marketing Agency?
Email or Messaging App
What did you find most impressive or unique about this company?
I'm impressed by how quickly they get back to us and how they try to help
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
No they were great
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & PPC Services for Telecommunications Company
Pay Per ClickSearch Engine Optimization
Google Adwords
+3
Confidential
Apr. - May 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Thrive Internet Marketing Agency's responsiveness stood out."
May 14, 2025
Operations, Telecommunications Company
Anonymous
Verified
Telecommunications
Dallas, Texas
51-200 Employees
Online Review
Verified
Thrive Internet Marketing Agency provided digital marketing services for a telecommunications company. The team was responsible for running and managing the client's SEO and PPC campaigns.
Although the client couldn't provide metrics for success, Thrive Internet Marketing Agency's work met their expectations. The team provided timely deliverables, ensuring seamless project management throughout the engagement. Thrive Internet Marketing Agency's responsiveness was commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations of a telecommunications company
Describe what your company does in a single sentence.
We provide B2B VoIP Services and Internet.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
Start online marketing
SOLUTION
How did you find Thrive Internet Marketing Agency?
Online Search
Why did you select Thrive Internet Marketing Agency over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Thrive Internet Marketing Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
NT
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Not done yet.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes
What was your primary form of communication with Thrive Internet Marketing Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Thrive Internet Marketing Agency's responsiveness stood out.
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
Not that I've noticed.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Marketing Strategy & Business Consulting for Scuba Diving Co
Business ConsultingMarketing Strategy
Content development
Less than $10,000
April 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was as expected, with great service delivery."
Apr 16, 2025
Scuba Diving Guide, PURESTDIVING
Lee Oliver
Other industries
Bristol, Florida
1-10 Employees
Online Review
Thrive Internet Marketing Agency provided business and marketing consulting services for a scuba diving company. The team offered the client consulting on a business strategy to increase online visibility.
Thrive Internet Marketing Agency provided the client with the correct direction. The team demonstrated a highly professional approach to the client's business goals and met their requirements. Thrive Internet Marketing Agency took the time to understand the client's business needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Scuba diving guide of PURESTDIVING
Describe what your company does in a single sentence.
Provides a scuba diving guiding service in the UK.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
To gain more interest in the webpage
Increase business
A higher level of exposure to the general public
SOLUTION
How did you find Thrive Internet Marketing Agency?
Online Search
Why did you select Thrive Internet Marketing Agency over others?
High ratings
Great culture fit
How many teammates from Thrive Internet Marketing Agency were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Ashton called me today via zoom and was able to deliver some key information and advice and on a business strategy to increase visibility in the public domain.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
An increased insight in the correct direction to move forward.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
A very professional approach to my aims with the business and met my requirements.
What was your primary form of communication with Thrive Internet Marketing Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
Taking the time to offer advice without further commitment.
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
Everything was as expected, with great service delivery.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO for Pet Care Services Co
Search Engine Optimization
Local search
+3
$10,000 to $49,999
Jan. - Apr. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were a highly skilled team in niche areas of SEO."
Apr 10, 2025
CEO, Wellspring Mobile Pet Care
Erik Hannemann
Verified
Other industries
Tampa, Florida
1-10 Employees
Online Review
Verified
Thrive Internet Marketing Agency provided SEO services for a pet care services company. The team enhanced the client's Google Business Profile and conducted keyword research.
Thrive Internet Marketing Agency improved the client's Google Business Profile ranking from 35 to 5. Furthermore, the team was highly responsive, delivered on time, and communicated via virtual meetings. Overall, the client praised the team's excellent SEO skills.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Wellspring Mobile Pet Care
Describe what your company does in a single sentence.
We provide mobile pet care services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
Increase client count by 400 over 12 months
SOLUTION
How did you find Thrive Internet Marketing Agency?
Online Search
Why did you select Thrive Internet Marketing Agency over others?
Good value for cost
How many teammates from Thrive Internet Marketing Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Help client improve ranking of Google Business Profile for key search phrases from ~rank 35 to rank 5.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Ranking of Google Business Profile for key search phrases.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very responsive. Made progress on time.
What was your primary form of communication with Thrive Internet Marketing Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
They were a highly skilled team in niche areas of SEO.
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO Services for Cleaning Company
Search Engine Optimization
Less than $10,000
March 2025
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"The quality of work was extremely poor, and communication was painfully slow—if we got a response at all."
Apr 6, 2025
CEO, My Cleaning Angel
Luis Silva
Verified
Cleaners
Tampa, Florida
51-200 Employees
Online Review
Verified
Thrive Internet Marketing Agency provided SEO services for a cleaning company. The team also managed the client's Google Business Profile.
Thrive Internet Marketing Agency delivered poor-quality work despite the client spending $6,000. They also caused the suspension of the client's Google Business Profile due to a violation involving a linked third-party account. Moreover, the account manager seemed disengaged during calls.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of My Cleaning Angel
Describe what your company does in a single sentence.
Provide Cleaning Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
SEO
SOLUTION
How did you find Thrive Internet Marketing Agency?
reach
Why did you select Thrive Internet Marketing Agency over others?
Referred to me
How many teammates from Thrive Internet Marketing Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SEO for our website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
🚨 Avoid at all costs! 🚨 Our experience with this company has been absolutely terrible. We were initially contacted by Mark and signed up for services in March 2025. Shortly after granting them access to our Google My Business page, it was suspended. Google later explained that the suspension was due to a violation involving a third-party account linked to ours.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our account manager, Diondra, showed little to no enthusiasm during our calls. The quality of work was extremely poor, and communication was painfully slow—if we got a response at all. After spending $6,000, this level of service is completely unacceptable.
What was your primary form of communication with Thrive Internet Marketing Agency?
Email or Messaging App
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
I strongly do not recommend this company. Save yourself the headache!
RATINGS
1.0
Quality
0.5
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
SEO Services for Residential Cleaning Services Company
Search Engine Optimization
Less than $10,000
Mar. - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their transparency is truly commendable."
Mar 4, 2025
Director of Operations, Amelia's Maids
Natalia Kannaly
Verified
Consumer products & services
Pflugerville, Texas
11-50 Employees
Online Review
Verified
Thrive Internet Marketing Agency provides SEO services for a residential and commercial cleaning services company. The goal is to grow the client's organic leads traffic and optimize their website.
Thrive Internet Marketing Agency's work has been met with positive acclaim. The team explains work with clear examples and details. Thrive Internet Marketing Agency is transparent and sends an email after each virtual meeting summarizing their discussion. The team is efficient.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Operations of Amelia's Maids
Describe what your company does in a single sentence.
Residential and Commercial Cleaning
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
SEO
SOLUTION
How did you find Thrive Internet Marketing Agency?
Online Search
Why did you select Thrive Internet Marketing Agency over others?
High ratings
Close to my geographic location
Company values aligned
How many teammates from Thrive Internet Marketing Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Thrice is helping us grow our organic leads traffic and optimize our website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We want to increase our domain authority, keyword profile, in dexing issues and mobile speed.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they are efficient and have delivered transparent communication throughout the process
What was your primary form of communication with Thrive Internet Marketing Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
I love how they explain everything with clear examples and details. I was also very impressed that after each virtual meeting, I always received an email summarizing what was discussed and the next steps. Their transparency is truly commendable.
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
Everything has been great so far.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO, SMM & Advertising for Custom Print Services Company
Pay Per ClickSearch Engine OptimizationSocial Media Marketing
$50,000 to $199,999
May - July 2024
1.0
Quality
0.5
Schedule
2.5
Cost
1.0
Willing to Refer
0.5
"Our experience with their service delivery was far from satisfactory."
Aug 5, 2024
General Manager, KRM TRADE CORPORATION
Sam Gencer
eCommerce
Plano, Texas
11-50 Employees
Online Review
Thrive Internet Marketing Agency provided SEO, SMM, and advertising services for a custom print services company. The team was tasked with the management and reporting of the campaigns.
Thrive Internet Marketing Agency's Google ads campaign was successful. However, their SEO and SMM campaigns didn't deliver the expected results. They sent manipulated and incorrect reports, which disappointed the client. They also continued to charge the client, claiming to have a 6-month contract. This review includes the vendor’s response.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the GENERAL MANAGER of KRM TRADE CORPORATION
Describe what your company does in a single sentence.
KRM Trade Corporation specializes in custom print services via online marketing. They offer a range of products that can be customized to meet specific client needs, leveraging their online platform to facilitate design, ordering, and delivery. This approach allows businesses and individuals to access high-quality, tailored printing solutions efficiently and conveniently. Their services likely include printing on various materials and products, supported by their expertise in digital marketing to attract and serve a broad customer base.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Internet Marketing Agency to accomplish?
SEO
Social Media Advetisement
Google Ads
SOLUTION
How did you find Thrive Internet Marketing Agency?
Online Search
Why did you select Thrive Internet Marketing Agency over others?
High ratings
Company values aligned
How many teammates from Thrive Internet Marketing Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Great Reputation, Disappointing Service Thrive Internet Marketing Agency has a great reputation with an impressive marketing team, and they likely have some teams that provide excellent service. We engaged with them for Google Ads, SEO, and social media advertising services.
Pros: The Google Ads team is successful and delivers as expected.
Cons: There is essentially no social media advertising team.
The SEO team is almost non-existent. All the reports they sent were incorrect. If you don’t know what you're doing, you will be in trouble. They sent the same report five times, but it continued to be wrong each time. Reports are manipulated. They claim we have a 6-month contract and continued to charge us without providing the promised services. In summary, while their reputation and marketing team might be commendable, our experience with their service delivery was far from satisfactory.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Except for utilizing Google Ads, they did not provide any significant improvements and failed to invest the required time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All the reports they sent were incorrect. If you don’t know what you're doing, you will be in trouble. They sent the same report five times, but it continued to be wrong each time. Reports are manipulated.
What was your primary form of communication with Thrive Internet Marketing Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
Great Reputation
Are there any areas for improvement or something Thrive Internet Marketing Agency could have done differently?
They should stop using six-month contracts to retain their services. If any team member is underperforming, the company must prioritize customer requests and emails to develop effective solutions.
Company Responses
The vendor responded on August 13, 2024.
We apologize that you aren’t completely satisfied with our services and we appreciate your feedback. As you were never our main point of contact, we’d like to clarify a few things with you. Our team stands behind the work we did on your account and the data shows your SEO was steadily improving.
In only three short months, we increased your keyword rankings and domain rating. One report was accidently sent out with duplicate info, but we quickly caught our mistake and rectified it. We also issued you significant credits on your account and offered to do free work despite the fact that we believe the work we did was good in an effort to resolve this to your satisfaction.
As you know, we’ve reached out to you multiple times already to resolve this. We remain ready and willing to discuss this with you further to come to a resolution. If you have any more questions or concerns, please call us directly. Feel free to call me at 817-642-9686. – Josh Gazelka, Thrive Director of Account Management
RATINGS
1.0
Quality
0.5
Service & Deliverables
Schedule
2.5
On time / deadlines
Cost
1.0
Value / within estimates
Willing to Refer
0.5
NPS
"Great Reputation, Disappointing Service
Showing 81-90 of
108 Reviews
Our Story
Thrive Internet Marketing Agency is a full-service digital marketing agency with 20+ years of experience helping businesses generate more leads, revenue, service bookings and product sales through data-driven strategies and AI marketing solutions. Thrive offers month-to-month contracts and has a 95% client retention rate.
As one of the fastest-growing companies, Thrive was an Inc. 5000 honoree for 7 consecutive years. Thrive is a leader in AI SEO, with a 5,556% increase in AI referral traffic.
Meet the Team
Matt BowmanFounder and CEO
Matt Bowman is the founder and CEO of Thrive Internet Marketing Agency. A fifth-generation entrepreneur, Matt grew Thrive from a one-person operation into one of the leading digital marketing agencies today.
Aaron WhittakerVice President of Demand Generation
Aaron Whittaker leads Thrive’s demand generation team. He spearheads the testing and optimization of new digital marketing strategies internally before client deployment, ensuring campaigns are built around proven performance.
What Sets Us Apart
No Long-Term Commitment
Our SEO company offers flexible month-to-month engagements. This approach gives businesses of all types, sizes and budgets the confidence to scale their marketing efforts as their needs and goals evolve.
Proprietary Tools
Backed by 20+ years of industry expertise, Thrive has built proprietary tools that enable smarter decision-making and faster campaign optimization. These tools allow us to adapt more quickly to industry developments.
Strategy-First Approach
Our internal demand generation team actively tests new SEO strategies, paid advertising tactics, AI workflows and marketing technologies using Thrive’s own campaigns and budgets before implementing them for clients.
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