TechsBiz IT

BACKGROUND

Please describe your company and position.

I am the Regional Manager of Saudi Business Machines - SBM

Describe what your company does in a single sentence.

Saudi Business Machines Ltd”. SBM is the General Marketing and Services Representative of IBM World Trade Corporation in Saudi Arabia – the Kingdom’s leading provider of end-to-end enterprise information technology and telecommunications solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• One of our strategic government client ECZA “Economic Cities and Special Zones Authority” / Saudi Arabia needs for enterprise-level Drupal CMS & Intranet solution based on OpenSocial framework that is built on top of Drupal.
• We partner with TechsBiz IT to handle all the project activities including the website & Intranet strategy, UI/UX design, Development, Deployment & maintenance and support.

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Clutch Site

Why did you select TechsBiz IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The new ECZA Website & Intranet Portal project is proposed to enable ECZA to publish its news, contents and services using state of the art technology, and will help ECZA employees to connect and receive a top-down communications about their organization, team, or projects and to communicate with others.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project currently at final stage, however TechsBiz IT delivered the project as per the planned scope of work. ECZA is very satisfied with the final results as well as SBM.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project methodology is based on Agile and we are using JIRA & Basecamp for project management.

What was your primary form of communication with TechsBiz IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a talented team that thinks outside the box. 

Are there any areas for improvement or something TechsBiz IT could have done differently?

TechsBiz is well managed and no comments from our side.

BACKGROUND

Please describe your company and position.

I am the Supervisor, Operations of ZAXON TRANSPORT & TRADING

Describe what your company does in a single sentence.

As we would like to be one of your business chain member and cover one of the phases of your goods and supplies of import, export and transportation, we employ our expertise in the field of road freight industry and offer you as a service product, cherish your use of our services to get coordinated service exceed what customers expect Zaxon.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

Website development

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Clutch Site

Why did you select TechsBiz IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Seeking a skilled web developer to create a website for industrial and aviation solutions. The role involves designing, coding, and optimizing the site to effectively showcase our offerings. Proficiency in web development tools and an understanding of industry-specific needs are essential.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes demonstrating progress and success in the project for developing a website for industrial and aviation solutions included:

• increased website traffic 
• improved user engagement
• higher conversion rates
• enhanced SEO performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exemplary, with consistent on-time delivery of milestones. The team demonstrated a proactive approach, promptly addressing our needs and efficiently adapting to changes.

What was your primary form of communication with TechsBiz IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I would like to start off by saying the initial interaction we had with Monika set the tone for us to take the project with them. What stood out most about this company was their exceptional adaptability and domain expertise.

Are there any areas for improvement or something TechsBiz IT could have done differently?

Everything is great

BACKGROUND

Please describe your company and position.

I am the CEO, SiFi

Describe what your company does in a single sentence.

SiFi is a corporate expense management platform that gives finance and accounting teams complete control and visibility over company spending.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• We brought in TechsBiz IT when we realized we needed steady help building one of our main products.

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Clutch Site

Why did you select TechsBiz IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They took care of the whole setup, building new features, fixing bugs, testing things before launch, and making sure our app stays safe. Their team watches over everything round the clock, which helps a lot since we have customers using it all the time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When we started, only a few hundred TechsBiz were using our platform. Now it's over 2,000. And through all that, TechsBiz stayed on top of everything. As rules around data and security changed, they updated our system to match. We didn’t have to ask twice. They just handled it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

How we work is simple. I tell them what our users are asking for or where they’re having trouble, and their project team figures out the best way to build or fix it. They keep things moving without me needing to follow up all the time.

What was your primary form of communication with TechsBiz IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I liked most was how focused they were. We’ve worked with other groups before who took on too much at once. TechsBiz gave us a full-time team, and they’re just focused on our stuff. That means a lot when you’re trying to grow fast.

Are there any areas for improvement or something TechsBiz IT could have done differently?

Honestly, nothing major i’d ask them to do differently. they work the way we hoped they would. and that’s rare.

BACKGROUND

Please describe your company and position.

I am the Director of Raja EduTech

Describe what your company does in a single sentence.

We carry 3 decades of experience in the education field and were the pioneers in introducing the one-week series concept in the field of education in Rajasthan, India . We have always worked towards implementing new techniques to make learning easy for students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• E-learning with Ebooks, Audionotes and Video content.
• Online test series for college, School and competition and professional exams.

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Referral

Why did you select TechsBiz IT over others?

• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechsBiz IT partnered with Raja Edutech, a rising Edu-Tech platform, to design and develop a complete digital learning ecosystem. The goal was to create a mobile-first education platform that integrates modern technology with engaging learning methods for students.

Scope of Work

• Design and development of a user-friendly Raja Edutech (Android / iOS App)
• Integration of multiple learning modes:
• E-Book Learning (digital reading modules).
• Audio Book Learning (listening-based education).
• Video Book Learning (video lectures and tutorials).
• Implementation of online test series for practice and assessments.
• test series modules for student assessments for various.
• Optimized app performance for scalability and future upgrades.
• Seamless integration of expert-created content.
• Development of a responsive, SEO-friendly website aligned with the mobile app.

Post-launch support for bug fixing and improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of Raja Edutech was a major success. Within the first few months, the app crossed 10,000+ downloads on the Google Play Store and achieved an excellent 4.6/5 user rating. Student engagement grew rapidly, with a 30% month-over-month increase in daily active users. The E-learning module (E-books, Audio books, Video books) became one of the most used features, while the online test series saw thousands of test attempts, helping students track their performance effectively. Feedback from both students and educators confirmed that the platform made learning more interactive, accessible, and result-oriented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechsBiz IT followed a very structured project management approach, working in Agile sprints with clearly defined milestones. They delivered every phase of the app , from design to development and testing , on time and within the agreed schedule. Communication was smooth; they kept us updated regularly through calls and project management tools, and they were always quick to respond to our queries or new requests. Most importantly, they helped us transition from a legacy system to a fully digital solution, and the digital transformation was handled very productively by their team. Their flexibility and responsiveness made the entire collaboration hassle-free.

What was your primary form of communication with TechsBiz IT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about TechsBiz IT was their ability to blend technical expertise with a deep understanding of our educational vision. They didn’t just build a mobile app , they helped us achieve a true digital transformation, moving from traditional methods to a fully digital platform in a very productive way. Their team consistently came up with innovative ideas, such as optimizing video lessons for low bandwidth users and making the test series highly interactive. This proactive, solution-oriented mindset is what made them unique compared to other vendors.

Are there any areas for improvement or something TechsBiz IT could have done differently?

TechsBiz IT delivered a highly productive digital transformation, though more frequent progress updates would have made the process even smoother.

BACKGROUND

Please describe your company and position.

I am the Executive of Servehiq Auto Private Limited

Describe what your company does in a single sentence.

AutoJagat is an online platform to manage whole automotive aftermarket, the aim behind is to provide automotive solutions for almost all brands of cars and bikes such as periodic servicing, mechanical repairs, accessories & decoration, insurance, resale and exchange even at user’s doorstep; and providing digital infrastructure to aftermarket service providers as well.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• Car & Bike Periodic Services
• Used Car & Bike Sale/Purchase
• Vehicle Insurance & Finance
• Hassel Free Warranty Claim

SOLUTION

How did you find TechsBiz IT?

Referral

Why did you select TechsBiz IT over others?

Good value for cost

How many teammates from TechsBiz IT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobile App & Web Platform (for customers, workshop, rider, and admin).
WorkshopManagement System (service scheduling, billing, inventory, reports).
Franchise Model Implementation (training, branding, SOPs).
Integrated Services (pickup/drop-off, insurance, financing, warranty).
Customer Support System (24×7 helpline, chatbot, multi-channel support).
Analytics & Reports (service history, franchise performance, revenue tracking).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform developed by TechsBiz IT significantly improved our operational efficiency and customer engagement. Within the first 6 months of launch, we saw a 35% increase in new user registrations and onboarded over 200+ service providers across different cities. Our online booking and service management system reduced manual work by nearly 50%, allowing faster turnaround times for customers. Additionally, the integrated cloud-based record-keeping system enabled us to maintain a 100% digital service history for users, improving customer trust and retention. Most importantly, the mobile accessibility and emergency assistance feature helped us reduce average customer response time by 40%, which has had a direct positive impact on customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechsBiz IT managed the project very efficiently using an Agile methodology with weekly sprints and clear milestones. They consistently delivered items on time and kept us updated with progress reports. Whenever we had new requirements or changes, they responded quickly and adjusted the plan without causing delays. Their team was very proactive in communication, always available on calls, emails, or project management tools, and they ensured that our feedback was incorporated smoothly. Overall, their project management style gave us confidence that the project was in safe hands.

What was your primary form of communication with TechsBiz IT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about TechsBiz IT was their ability to understand our vision and turn it into a scalable, user-friendly platform. Unlike many vendors who just follow instructions, they acted like true partners, offering innovative suggestions, identifying potential challenges in advance, and always focusing on the end-user experience. Their combination of technical expertise, proactive communication, and business-oriented thinking made them unique and highly reliable.

Are there any areas for improvement or something TechsBiz IT could have done differently?

Overall, our experience with TechsBiz IT was great. If I had to point out one area for improvement, it would be to provide more detailed post-launch documentation and training materials for our internal team. While their support team was always responsive and available, having structured documentation would make onboarding new team members even smoother.

BACKGROUND

Please describe your company and position.

I am the CPTO of BoilerJuice

Describe what your company does in a single sentence.

As the UK's number one heating oil website we help thousands of people find a better price for their heating oil every single week.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• Upgrade our app to provide a best in market solution for all of our customers
• To support our iOT subscription product and bolster customer retention

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Clutch Site

Why did you select TechsBiz IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was broken down into 2 stages:

(1) The first stage focused on migrating and upgrading an existing React Native app to support our subscription service. Our Connected offering tracks the oil level in a customer's tank (our own device) and optimises the purchase point for oil. Since we were upgrading our offering via the website in parallel, TechsBiz needed to be responsive to a moving target.

(2) The second stage embedded our oil ordering process for all registered customers leveraging nativce app capabilities to reduce friction. Early signs indicate that conversion, via the app, is stronger.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have only just started properly promoting the app but there is growing evidence that conversion is stronger through the app then via the website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The TechsBiz team took the time to understand our needs and explain their approach to the project (in a way that we could easily understand and pass on to our key stakeholders)

What was your primary form of communication with TechsBiz IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with their knowledge of app design and development. Also of the sector we are working in so that they have been able to make helpful suggestions to enhance our project.

Are there any areas for improvement or something TechsBiz IT could have done differently?

Not in our opinion.

BACKGROUND

Please describe your company and position.

I am the Operations Officer. of Watheeqa Capital Company

Describe what your company does in a single sentence.

Watheeqa Capital Company is a Capital Market Authority licensed securities business based in Saudi Arabia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• We hired TechsBiz IT to revamp the entire website, including digital strategy, UI/UX design, responsive web development, Drupal CMS implementation, SEO optimization, and hosting management.

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Clutch Site

Why did you select TechsBiz IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had begun the project with a comprehensive digital strategy, including detailed competitor analysis, audience analysis, and opportunity development. Next, the team had delivered a fully-functioning prototype that demonstrates the entire UI/UX. Two months forward, the team had fully developed the website using Drupal. Now, it's managing the hosting and updating the website to ensure optimal performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has enabled the firm to position itself as a market leader and has sought a 90% increase in organic search and a 70% decrease in bounce rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project had been managed in an agile approach using Scrum methodology. The team had conducted daily standup meetings, weekly retrospective reports, and consistent and transparent feedback on any encountered issue.

What was your primary form of communication with TechsBiz IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TechsBiz IT managed to deliver the entire project on time while exceeding expectations.

Are there any areas for improvement or something TechsBiz IT could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Capch

Describe what your company does in a single sentence.

Capch is your Memory Timeline – built for real moments with the people who matter most.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• Lead Technical Development
• Create a novel brand identity

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Clutch Site

Why did you select TechsBiz IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Engineering: TechsBiz developed the MVP of Capch, covering backend and frontend development, ensuring the platform's functionality met the initial requirements for user testing. 

Key Deliverables: Full MVP build, technical architecture, and integration of required features.

Key Deliverables: Structured project plans, timelines, sprint management, and team coordination.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MVP Completion: TechsBiz successfully delivered the MVP, enabling internal & external testing

Backlog & System: A backlog and system were developed within ClickUp to streamline the process of finding product-market fit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechsBiz operated under a tight schedule and high expectations, demonstrating their adaptability and commitment to progress. They consistently pivoted as needed to maintain momentum, responding to my needs effectively and showcasing the reliability I value in a trusted partner.

What was your primary form of communication with TechsBiz IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Deep Understanding of Brand and User Experience.

Are there any areas for improvement or something TechsBiz IT could have done differently?

we were very satisfied with our collaboration.

BACKGROUND

Please describe your company and position.

I am the Operational Director of Euroforest Ltd

Describe what your company does in a single sentence.

Euroforest is the leading provider of harvesting and marketing services to the UK forest industry. Established in 1991 we have grown our company from modest beginnings to now handling over 2.1 million cubic metres of round timber.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

• Our core objective has always been to maximize returns for our clients, a goal that becomes increasingly complex with the scale of operations we manage.
• We hired TechsBiz IT to help us develop a Timber Harvesting Management App that would revolutionize our operations by integrating advanced technology into our workflow.

SOLUTION

How did you find TechsBiz IT?

• Online Search
• Clutch Site

Why did you select TechsBiz IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechsBiz proposed a comprehensive plan that addressed all our requirements. 

They outlined a detailed scope of work that included the development of a mobile app featuring:

Real-time tracking of timber harvesting operations

GPS mapping for navigating our extensive forestry sites

Inventory management to reduce errors and enhance reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing the Timber Harvesting Management App, we took a thorough approach to measure improvements in our operational efficiency:

• We compared the time it took to complete harvesting operations before and after the app’s launch, and it was clear that delays were reduced and workflows became smoother. 
• We audited our inventory management processes and found a noticeable drop in errors, thanks to the app’s automated tracking. 
• The app’s automated reports on timber yield, transportation, and sales helped us see positive trends in both productivity and profitability when compared to previous periods.
• Feedback from our teams, who used the app daily, was invaluable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We’re in constant communication over Slack

We hold meetings over Zoom

Most of the people at TechsBiz are pretty dedicated people

What was your primary form of communication with TechsBiz IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was that TechsBiz IT took the project personally and treated our company like theirs. We were teammates working to build the app/company together. Our project manager was amazing.

Are there any areas for improvement or something TechsBiz IT could have done differently?

I don’t have anything substantial for them to improve.

BACKGROUND

Please describe your company and position.

I am the director of American Marketing Company

Describe what your company does in a single sentence.

A family owned and veteran owned small business, specializing in silk screening, embroidery, and promotional products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechsBiz IT to accomplish?

We hired TechsBiz IT to modernize our digital presence and improve how we showcase and manage our wide range of promotional products and services.

SOLUTION

How did you find TechsBiz IT?

Clutch Site

Why did you select TechsBiz IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TechsBiz IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechsBiz IT worked with our team to design and implement a modern digital solution that supported both our customer-facing and internal business needs. The engagement focused on improving our online presence, streamlining workflows, and creating a scalable platform that reflects the breadth of our services.

Key deliverables included:

Redesign and development of a responsive, user-friendly website aligned with our brand identityStructured presentation of our services, including silk screening, embroidery, digital printing, promotional products, and fulfillment programsCustom inquiry and quote request forms to simplify customer interactionsBackend content management improvements for easier updates and product managementOptimization for performance, security, and SEO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following the launch of the new digital platform, we saw measurable improvements across both customer engagement and internal efficiency. Website inquiries increased by approximately 25–30%, and customers were able to navigate our services and submit quote requests more easily, reducing back-and-forth communication. 
Internally, improved workflows and content management reduced manual effort by nearly 30%, allowing our team to respond faster to customer requests and manage catalogs and promotional programs more efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TechsBiz IT managed the project in a structured and organized manner, using clearly defined milestones and regular check-ins to track progress. They delivered all major components on time and kept us informed throughout each phase of development.

What was your primary form of communication with TechsBiz IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about TechsBiz IT was their ability to understand our business, values, and long-standing brand, and then translate that into a modern, effective digital solution. As a family-owned and veteran owned company, preserving our identity was important, and their team took the time to listen and align with our vision.

Are there any areas for improvement or something TechsBiz IT could have done differently?

No their execution, communication, and technical expertise were excellent.