TechEniac

BACKGROUND

Please describe your company and position.

I am the FOUNDER of CNK FRAGRANCES PVT LTD

Describe what your company does in a single sentence.

We are a fragrance company specializing in a diverse range of perfumes, offering both pre-made varieties and customized scents tailored to individual client preferences.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechEniac to accomplish?

• I hired TechEniac Services to develop a website for my fragrance and perfume company

SOLUTION

How did you find TechEniac?

Referral

Why did you select TechEniac over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from TechEniac were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our fragrance company specializes in the creation, production, and marketing of a wide range of scented products, including perfumes, candles, and home fragrances. We blend the finest natural and synthetic ingredients to craft unique and captivating scents that cater to diverse consumer preferences.

In addition to our standard product lines, we offer bespoke fragrance services, allowing clients to customize their own unique scents. Our commitment to quality and innovation ensures that each product delivers an exceptional olfactory experience. Through meticulous sourcing and expert blending, we aim to enchant and inspire with every scent we create. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success include a significant 40% increase in website traffic within six months, indicating enhanced online visibility and reach. Additionally, there was a notable 25% increase in the conversion rate of visitors to customers, reflecting improved user experience and engagement.

Customer interaction also saw a boost, with a 50% increase in average session duration and a 30% decrease in bounce rate, suggesting that users found the website more engaging and easier to navigate. Furthermore, these improvements translated into a 20% increase in online sales revenue. Overall, customer satisfaction was markedly improved, as evidenced by positive feedback and higher repeat customer rates. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exemplary. They consistently delivered items on time, ensuring that every deadline was met without compromising on quality. Their responsiveness to our needs was outstanding; they were always available to address any concerns or requests promptly.

What was your primary form of communication with TechEniac?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The team demonstrated exceptional organizational skills and a proactive approach, which significantly contributed to the smooth and efficient progression of the project. Overall, their professionalism and dedication were evident throughout the entire process, making the collaboration a highly positive experience.

Are there any areas for improvement or something TechEniac could have done differently?

 Not at all

BACKGROUND

Please describe your company and your position there.

Thicken It Studios Inc is in the beauty industry. We manufacture and wholesale hair extensions and hair accessories. I am the President, Marketing Manager, Owner and Operator of Thicken It Studios Inc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechEniac, and what were your goals?

We hired TechEniac to completely redesign and implement our website into the Magento 2 platform. We gave them a list of our competitors, our likes and dislikes. Their job was to digest all of our needs and come back to us with the better web site. Our e-commerce was not yet created, so they were able to implement all of our hard assets into a digital format and get us up and selling quickly online.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had done some extensive research online, and TechEniac came highly recommended through another company who had utilize them in the past. I did a zoom call with Shubham and Sandeep and the two of them quickly convinced me why they were qualified to assume our business. I was very impressed with their knowledge and skillset. They went above and beyond to keep us informed throughout the entire process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Create a flowchart of the new site design and how it all fit together. Including "pro-account" signup and flow of how the user was to see the products.
2. eCommerce database creation and implementation
3. Approve all design creatives and made changes on flow and look and feel.
4. Implemented the design into Magento2 platform and custom coded the front end and back end to meet our needs
5. Beta tested the site for any errors and made adjustments where needed.
6. Went live with the web site and began transacting sales.

How many people from the vendor's team worked with you, and what were their positions?

I worked closely with 4 people. Their roles included project manager, design lead, lead programmer and second programmer. I may not have their titles correct but this is what they worked on with our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site was easy to use and sales followed quickly.

Describe their project management style, including communication tools and timeliness.

TechEniac took their time with me and my team and made sure they understood our needs before starting the project. They asked many questions. They asked the right questions and overall we had a very successful launch. We have continued to work with them month after month for site updates and maintenance. I am very happy with the team at TechEniac.

What did you find most impressive or unique about this company?

They never seemed to be in a rush with us. They wanted to quantify and qualify or needs much more than rush us through the process. I think that's very important when it comes to choosing a design and programming firm. It's easy to churn out websites, it's not so easy to turn out the right website for the client that does exactly what they want it to do and to achieve the right messaging.

Are there any areas for improvement or something they could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

Astram Technologies is an IT product company offering Inspection / quality and Asset management Solutions to the industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechEniac?

Development of ASTRAM Web application/ Development of ASTRAM Mobile application

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them on freelancer portal. We talked through zoom calls and started with mobile app initially. Later, as we grow with relationship and trust, we collaborated for back-end and windows desktop as well. It was amazing to have them involved in core group which encouraged them more to give their best to work as one single team.

Describe the project in detail and walk through the stages of the project.

Techeniac developed the mobile app , desktop app from scratch. They were also involved in back-end module of innovatively developing out of the box dynamic form generating and rendering engine. The app allows Auditors/Inspection Manager to perform auditing, safety risk assessment on the web/mobile application from anywhere.

Astram App gives our business an easy work enviroment by enabling it to be innovative. TechEniac also managed the backend tools for the app and worked on our algorithm. Additionaly, TechEniac helped us in making the application dynamic, inspecting and managing audits by pulling out company's requirement.

TechEniac team helped us in putting up our roughly sketched ideas into a well designed mobile/web app. Their continous involvement and seamless interaction throughout the development is worth appliciating.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with a Project manager, Business manager,mobile,.net and angular developer. I was impressed with the involvement of the CEO working as a team lead cum manager throughout the engagement which made things easy for me to have one primary single point of contact. Overall, the team consisted of 5/6 people working on our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

working with Technaic has helped us achieve our deployment targets and the team has been helpful in providing end to end services.

How effective was the workflow between your team and theirs?

I was impressed with their expertise to get things done for setting up form engine on both back-end and front-end side which is really complex in nature to implement. They were amazing to add a capability to let app work without internet which is real practical case in enterprise apps. The whole Team of TechEniac were always responsive to any of my queries.

What did you find most impressive or unique about this company?

I must appreciate to their approach for enterprise app which can be only be seen in highly-matured technology companies. Team took it as a challenge to implement such complex features which is the core of inspection job. Overall, the quality and look of the application generated positive feedback from our clients.

Are there any areas for improvement or something they could have done differently?

I believe we could have executed with precise planning and freezing scope but I understand their stage of emerging in the business which they graudually worked out and matured their process as work went on.

BACKGROUND

Please describe your company and your position there.

I'm Justin Roth, a personal trainer and the Founder of Helf Inc., a company involved in providing personal fitness training services to users at home or online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechEniac, and what were your goals?

I was in middle to have a Mobile App for hiring fitness trainers and was looking for a UI/UX partner to create an MVP model from an existing App with flow gaps. I brought Techeniac on to create the MVP model and launch it in Arizona as a pilot project to improve and mature the product depending upon the feedback.

SOLUTION

How did you select this vendor and what were the deciding factors?

The client first found us on UpWork. We had a couple of Zoom sessions to discuss our current app issues. We eventually resolved to revamp the app use cases through rigorous business research and product development since we determined that it needed good business analysis and domain understanding.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I came to Techeniac with my idea to conceptualise it further. We started by extensively analysing the requirements and conceptualising the complete platform. We had few brainstroming sessions which clarified their thought process and they came up with detailed features required to setup the product. I also got impressed with their MVP approach which assembles suffcient features, roll it out to limited user audience and move forward with their feedback.

They understood both targetted users and split the apps but kept a smooth communication channels between the apps. They carefully designed the apps UI and features which is easy for users. Ultimately, Techeniac demonstrated its expertise by adopting a product development approach and establishing the strategy with a more comprehensive vision to sustain revenue while maturing the system.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a team of four developers, a product manager, and a mobile team lead throughout the ongoing engagement. The team also featured the founder of the service provider.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have almost 100 users and are steadily building our presence with our solid app.

Describe their project management style, including communication tools and timeliness.

I appreciate Techeniac's professionalism and responsiveness in executing the project straightforwardly and transparently; I admire watching the product evolve over time. Their team maintained communication while working on the project, and kept measuring the feature depth from time to time by simulating. This was seen when they made the package structure for the trainers easier to understand.

They kept User privacy safe by setting up in-app calls and chats between users and trainers only after purchase, kept package cancellation and refunds simple and easy for both trainers and users, and paid trainers for their sessions regularly through one click. They also made sure not to overspend on a limited budget by preserving features that were both cost-effective and at par.

What did you find most impressive or unique about this company?

The most remarkable aspect was seeing them put in the same level of effort as if they were creating their own product. To preserve total transparency, they have always been straightforward when there has been a misinterpretation or misunderstanding. They have been a crucial component of my product development process. I might have found a company with comparable expertise but not the same level of dedication, commitment, and openness.

Are there any areas for improvement or something they could have done differently?

I believe we could have been more precise with the timeframe, but there have been many modifications along the way, and effective product development takes its own time.

BACKGROUND

Please describe your company and position.

I am an executive of  a consulting firm.

Describe what your company does in a single sentence.

Enhancing Complete Documentation for a Consulting Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechEniac to accomplish?

• The team has really gotten used to our way of doing things.

SOLUTION

How did you find TechEniac?

Referral

Why did you select TechEniac over others?

Referred to me

How many teammates from TechEniac were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A management consulting firm didn’t have any in-house developers for their planned projects, so hired TechEniac Services to build a tool that would boost their value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Right now, we don't have specific metrics for customer success, but based on our results so far, we're confident it's bringing significant value to our customers' businesses.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A weekly meeting and on-demand one-on-ones were all that was needed to keep the project moving forward. Besides chats, we used Google Docs.

What was your primary form of communication with TechEniac?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were inspired by their ability to dive into the problem and turn our often unclear ideas into something productive. Additionally, the entire team demonstrated high motivation and a strong commitment to pushing things forward.

Are there any areas for improvement or something TechEniac could have done differently?

There are always areas for improvement, but listing them might create an unfair impression. Most of the necessary improvements are on our side anyway. The team has really adapted to our way of working.

BACKGROUND

Please describe your company and your position there.

I'm the founder & CEO of Enterprise Monkey. We are an web & app development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechEniac, and what were your goals?

We hired TechEniac for VA shop development work & we set expectations according to that. We are happy with the results

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a reference & their expertise & professionalism made our decision faster & easier

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Magento

How many people from the vendor's team worked with you, and what were their positions?

We had 2 developers from their team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We hired TechEniac Services, and it was indeed an amazing experience! Techeniac is great with its excellent professionalism & dedication towards all the work that they do. They have Client focused & resulted oriented individuals who work as if they are a part of the team and not just restricted to delivering their services. We are very satisfied with the services they provide & having said that, we can surely recommend them to anyone who is looking for professional services and get their job done.

Describe their project management style, including communication tools and timeliness.

We used Zoho for communication & everything was seamless with effortless communication & dedication of the team

What did you find most impressive or unique about this company?

They were a professional team with great experience at what they do.

Are there any areas for improvement or something they could have done differently?

No, everything was good

BACKGROUND

Please describe your company and your position there.

I am the co-owner of a retail e-commerce store

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechEniac, and what were your goals?

Our Website was built 5 years ago in wordpress with alot of customisation. We have not updated our plugins or made any updates to the versions of software used in this time. Our hosting company was enforcing a change to the PHP version and this was going to cause an issue for our site. We needed someone to upgrade our site and make sure the functionality and look wasn't effected.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were referred by an acquaintance. Their communication was timely and they understood what was required, so we chose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work was upgrading Wordpress version, Updating Woocommerce and all plugins and ensuring that the look and feel of the site wasn't affected. The site has alot of custom CSS and PHP customisations that needed to be considered.

How many people from the vendor's team worked with you, and what were their positions?

2 people:

• a developer
• a project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The upgrades were performed successfully, on time and most importantly our site looked and functioned exactly as it had before, after the changes.

Describe their project management style, including communication tools and timeliness.

Their project management technique was to update us daily on the changes and what has been accomplished, as we requested that. They were diligent in ensuring that we were satisfied with each round of changes before moving on to the next round.

What did you find most impressive or unique about this company?

The understood our requirements totally before starting. This was very impressive to me as it is rare to find a company where the developers actually take the time to listen to you and your requirements. Also, we were able to contact someone from TechEniac whenever we needed to.

Are there any areas for improvement or something they could have done differently?

Not really. We were very happy with the process.