Syndicode Inc.

BACKGROUND

Please describe your company and your position there.

We promote holiday rentals of villas, apartments, yachts, cars, and other travel services, based on the island of Lefkada in Greece.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syndicode?

We needed API development services for our website.

What were your goals for this project?

We wanted to have an easy and reliable interface for our new potential customers.

SOLUTION

How did you select this vendor?

We did a lot of research online and saw that they had good reviews from many clients. Our initial communication was clear and precise.

Describe the project and the services they provided in detail.

They developed a RESTful API interface for our web portal, using the Ruby programming language.

What was the team composition?

There was a project manager and two developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new API interface gave us direct access to many more customers and businesses.

How was project management arranged and how effective was it?

It was very successful and effective; on time and on budget.

What did you find most impressive about this company?

I was impressed by their good communication and managerial skills. They did a quality job.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

BlueApple Design is a graphic design team based in Silicon Valley. We provide services comparable to an in-house design team for growing tech companies. Our services include branding and identity, web, and marketing material (online and print) design. I am the principal and creative director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syndicode?

We have an ongoing relationship with Syndicode where they help us implement and maintain websites that we design for our clients.

What were your goals for this project?

Our goals are to achieve pixel-perfect implementation of our approved designs with best web implementation and optimization practices in mind. We want to build sites that are easy to edit and scale.

SOLUTION

How did you select this vendor?

Syndicode was recommended by a trusted collogue, but I have interviewed a number of companies with similar services. Syndicode was very easy to communicate with, had clear responses and recommendations, and came absolutely at the top of the list during our evaluation.

Describe the project and the services they provided in detail.

For the last six months, Syndicode has been providing implementation and maintenance services for my clients with no glitches. 

With each project, they typically establish a timeline for the site implementation along with any clarifying questions. Once we resolve all the details, they develop a WordPress site according to our provided designs and functionality requirements. I then have the ability to review their work to make comments or corrections. After completing the implementation, their team deploys the site to the client’s server and ensures proper functionality.

What was the team composition?

They’ve assigned a project manager and a few developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Having a reliable implementation team I can consistently rely on allows me to offer a much wider set of services to my clients. It also gives me peace of mind that they’re there to take care of implementation, deployment, and maintenance as well as all other dev-related issues.

How was project management arranged and how effective was it?

Communication is always clear, punctual, and reliable. I have a great project manager who communicates with me on almost a daily basis, giving me progress reports on where things are and what parts can be reviewed. From there, I have the option to give comments and make any corrections. They deliver everything on time and on budget.

What did you find most impressive about this company?

Syndicode’s work makes me and my company look great. The team is very responsive and responsible. They’re great at communicating issues and coming up with solutions. Having a capable team like Syndicode allows me to focus on design and client management while knowing that all my dev needs will be handled.

Are there any areas for improvement?

No, there’s nothing that I can suggest.

BACKGROUND

Please describe your company and your position there.

I am the founder of a company that is developing a content creation service.  

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syndicode?

We hired them to develop our SaaS service.

What were your goals for this project?

Our goal is to become the leader in our market by offering a high-quality product. We also wanted to become a streamlined SaaS company that knows how to attract and convert leads effectively.

SOLUTION

How did you select this vendor?

We interviewed a lot of options before selecting Syndicode.

Describe the project and the services they provided in detail.

Syndicode handles almost all of our product development. We are building an interactive content creation service for polls, quizzes, surveys, slideshows, and more.

What was the team composition?

We’ve worked with three excellent developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They’ve had a tremendous impact on the business in the last two years.

How was project management arranged and how effective was it?

The project management is great. We have daily phone talks and ongoing communication.

What did you find most impressive about this company?

Syndicode strikes a balance between getting the product out quickly and keeping it high-quality. We can trust Syndicode to get the job done.

Are there any areas for improvement?

No, there’s nothing specific that I can think of.

BACKGROUND

Please describe your company and your position there.

I am the CEO of SalesValue. We develop a SaaS-based sales enablement solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syndicode?

We needed help with developing our SaaS solution. We were looking for developers who could work in close collaboration with our in-house designers and software engineers. 

What were your goals for this project?

Our goal was to find developers who could work as an extension of our internal team. It was essential they had high-quality skills for Ruby on Rails, SaaS, and integrations with other business applications. Additionally, they needed to have extensive knowledge about the graph database Neo4j.

SOLUTION

How did you select this vendor?

We visited Syndicode in Kiev, Ukraine and selected them after interviewing several other vendors. They had the right capabilities and were an excellent cultural fit.

Can you go into detail about the services they provided and the scope of the project?

Syndicode provides Ruby on Rails development and works with a Neo4j database.

What was the team composition?

We work with a lead developer and an architect from Syndicode. Some additional resources from their team also provide support.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Syndicode is helping us build the core of our business. Everything they’ve done has made a substantially positive impact.

How was project management arranged and how effective was it?

Our company is responsible for project management, which works fine for us. 

What did you find most impressive about this company?

I most appreciate Syndicode’s flexibility, openness, and quality of skills. They're a good cultural fit for us.

Are there any areas where they can improve?

Overall, I am very satisfied. Their English skills could always improve, but that hasn't negatively impact our work.

BACKGROUND

Introduce your business and what you do there.

Wecam.co is a marketplace connecting video producers to business clients, including startups, event organizers, marketing companies and so on, that need custom video content. We have a model similar to Upwork, but we focus exclusively on video content and production. I am the founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syndicode?

The company was started one year ago with a simple WordPress website. As we grew and started running campaigns, it became clear that we needed a more complex solution. Unfortunately, we do not have the talent internally to build and transition to a more complex solution. 

SOLUTION

What was the scope of their involvement?

Syndicode designed and developed our Ruby on Rails website from scratch. They assigned 4 people to our project, which included both designers and developers. I acted as the main contact, and we didn't have a project manager assigned to us by Syndicode.

How did you come to work with Syndicode?

I am originally from Ukraine and wanted to work with a company from the region. A friend recommended Syndicode based on their previous work experience. I also approached another company, but I liked Syndicode's pitch. One week after our Skype call with their chief executive officer, we started the work.

How much have you invested with Syndicode?

The cost of our project with Syndicode has been around $16,000 [15,000 euros].

What is the status of this engagement?

We started working with Syndicode in May 2016. The site was launched in September, and we entered support mode. We plan on using Syndicode for further development at the end of 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

There are still some user experience improvements we want to make to the site, so the main marketing push for it will only come after this. I do not have any meaningful figures to share now. 

How did Syndicode perform from a project management standpoint?

The process was straightforward. I wanted to maintain daily contact with Syndicode's developers. They worked well as a team. Our backend and frontend developers were involved in design conversations, for example. Whenever Syndicode's team had a question, they called me on Skype. I also received support from Syndicode's founders, who asked for feedback and provided good market knowledge on how I could start quickly. They consulted with me on how we could transition users from the old WordPress website, giving me a feeling of confidence in our expected outcomes.

We used Trello, as well as Excel for tracking work hours. Syndicode has been systematic and transparent in time tracking. They've also shown flexibility; our mockup person was only used when needed, for example.

What did you find most impressive about Syndicode?

I really appreciated Syndicode's responsiveness. Recently, I made a misconfiguration on the website, causing it to go down. Syndicode asked their developers to fix it over the weekend, which I didn't expect to happen. This pretty much sums up my experience with them. Syndicode also cares about code quality.

Are there any areas Syndicode could improve?

The pricing for mockup work has been a bit high, compared to backend development. I also would have appreciated having a discovery phase, in the beginning, helping me, as a client, better onboard. If Syndicode plans to grow, this is something that they should take care of. Otherwise, everything has been fine.

BACKGROUND

Introduce your business and what you do there.

‎[We have] developed an application for real-time video communication. People can use their cameras to share their surroundings with others, irrespective if it's to one person or one million people. We offer live streaming functionalities, commenting, and virtual gifts. The platform is available on iOS and Android devices and makes it possible for people to share their device screens, not just cameras. Viewers can see others playing and reacting to mobile games, and interact in real-time, with less than a second of delay. I am the founder and chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syndicode?

We needed development resources for our platform.

SOLUTION

What was the scope of their involvement?

Syndicode is fully responsible for the back-end of our platform. As an example, we are planning to launch a feature allowing users to send virtual gifts in the form of hearts and diamonds, which can be cashed out.

Syndicode has assigned 4 developers to our project, but their whole team includes more than 20 people. We usually communicate with a project lead.

How did you come to work with Syndicode?

We found Syndicode through another partner, had a couple of interviews, and assigned them a test project. We figured out extremely soon that Syndicode was a very professional group. Their developers have very good communication skills, which is unusual in this space.

What is the status of this engagement?

We started working with Syndicode 1-year ago and have an ongoing relationship that we don't plan to stop.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We usually provide user stories and discuss the project with Syndicode. They are very involved in our work and strive to develop it in the most efficient way, minimizing time and maximizing the quality level. We have a high load on our systems, so it would make no sense to have any inefficient code.

How did Syndicode perform from a project management standpoint?

We are using GitHub, as well as JIRA, for our collaboration with Syndicode.

What did you find most impressive about Syndicode?

Syndicode's communication skills are very good. Whenever they identified an approach that wasn't ideal, Syndicode told us about it in a very friendly way, giving better recommendations. This is how I would want the collaboration to be all the time. We have a partnership with Syndicode.

Are there any areas Syndicode could improve?

It may sound strange, but no.

BACKGROUND

Please describe your company and position.

I am the CEO of Centarrow Systems Ltd

Describe what your company does in a single sentence.

We develop a risk management engine for financial companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syndicode Inc. to accomplish?

• Develop backend software
• Develop front end software

SOLUTION

How did you find Syndicode Inc.?

Referral

Why did you select Syndicode Inc. over others?

• Good value for cost
• Referred to me

How many teammates from Syndicode Inc. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked on creating a secure form of the backend, on connecting calculators to backend and frontend, and other multiple projects

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All projects were finished to my satisfaction. The person from syndicode also made significant contribution intaking the initiative to better our processes and improve our analytics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We mostly used an employee from them. The people supervising him were very attentive and kept in touch to make sure that he is functioning well.

What was your primary form of communication with Syndicode Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of people working in it.

Are there any areas for improvement or something Syndicode Inc. could have done differently?

No - I was very happy.

BACKGROUND

Please describe your company and your position there.

At the Forefront of Surgical Intelligence. Our digital assistant boosts OR productivity to let surgeons focus on what they do best: improving lives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syndicode?

Software development

What were your goals for this project?

Develop custom software

SOLUTION

How did you select this vendor?

N/A

Describe the project and the services they provided in detail.

N/A

What was the team composition?

N/A

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

N/A

How was project management arranged and how effective was it?

N/A

What did you find most impressive about this company?

Their flexibility has been impressive.

Are there any areas for improvement?

There is very little they could improve.

BACKGROUND

Please describe your company and your position there.

Marketplace for online compliance services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syndicode?

Software development

What were your goals for this project?

Build a complete solution

SOLUTION

How did you select this vendor?

Recommended by an advisor

Describe the project and the services they provided in detail.

After several months of working with Syndicode, we received a sophisticated software program that meets all our requirements and is special with its appealing design.

On each stage of development, we had a complete understanding of what is going on and that helped us in planning business activities. The team was very responsive and flexible in terms of collaboration and communication. We're enjoying work with Syndicode and the quality they provide

What was the team composition?

3 x engineers + 2 x designers + one project manager

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

essential product for our business

How was project management arranged and how effective was it?

Their project management is very strong.

What did you find most impressive about this company?

Good communication and quality of work

Are there any areas for improvement?

No - highly recommend

BACKGROUND

Please describe your company and your position there.

I am the principal and creative director of a web design agency. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syndicode?

We hired them to implement a client’s website. 

What were your goals for this project?

Our goal was to deploy a WordPress version of the full site using provided designs, copy, and functionality descriptions. 

SOLUTION

How did you select this vendor?

We selected them based on recommendations and interviews. 

Describe the project and the services they provided in detail.

Syndicode implemented the website according to the requested designs and functionality.

What was the team composition?

The team consisted of a manager and several developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With Syndicode’s help, I was able to deliver a completed project on time and on budget. 

How was project management arranged and how effective was it?

I was able to speak with the project manager on a daily basis, or as often as I needed to. They accommodated my time zone for calls and were great at responding to my questions and requests.

What did you find most impressive about this company?

I appreciated their enthusiastic approach. Working with a team that embraced each request with a positive attitude while setting realistic expectations was refreshing. 

Are there any areas for improvement?

There are none I can think of.