# Supportsoft Technologies Supportsoft Technologies Reviews (39), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 2 connections joined Supportsoft Technologies's Network [Visit Website](https://supportsoft.com.au/) [Get a Custom Proposal](https://clutch.co/profile/supportsoft-technologies) **Leading App & Software Development Company** Supportsoft Technologies is a dynamic and innovative app and software development company based in the vibrant tech hub of Australia. With a passion for crafting cutting-edge solutions, we specialize in a wide array of services that include app and software development, web design, e-commerce development, digital marketing, and graphic design. In the realm of app and software development, we don't just create applications; we engineer experiences. Our developers are skilled in multiple programming languages and platforms, ensuring that your project is in the hands of experts. Whether it's a mobile app for iOS or Android, a robust web application, or custom software tailored to your unique business needs, we have the expertise to deliver top-tier solutions that will set you apart from the competition. When it comes to web design, we understand that your website is often the first impression potential customers have of your business. Our talented designers create visually stunning and user-friendly websites that not only captivate your audience but also convert visitors into loyal customers. We believe that a well-designed website is the cornerstone of any successful online presence. In the world of e-commerce development, we help businesses of all sizes thrive in the digital marketplace. From creating secure and user-friendly online stores to implementing payment gateways and optimizing search engines, we have the tools and knowledge to transform your e-commerce dreams into reality. We understand the importance of a seamless shopping experience and work diligently to ensure your customers have just that. At Supportsoft Technologies, we don't just provide services; we build lasting partnerships with our clients. We take the time to understand your unique business objectives and tailor our solutions to meet your specific needs. Our commitment to excellence and passion for technology drive us to deliver results that exceed your expectations. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $25 - $49 - Number of employees: 10 - 49 - 1 Locations: - Rosehill, Australia (Headquarters) - Founded in 2014 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% Mobile App Development - 20% Custom Software Development - 20% IoT Development - 20% Web Development - 10% Low/No Code Development ### Focus Areas - CMS Focus: - 100% WordPress CMS - No Code Development: - 45% Webflow - 25% Airslate - 20% Xano - 10% Appy Pie - Application Platforms: - 40% Google app engine - 10% Amazon Application Development Framework - 10% Azure Platform - 10% Heroku - 10% Linux server - 10% Other app platform - 10% Windows server - Mobile Platforms: - 25% Android App Development - 25% Hybrid & cross platform apps - 25% iPad iOS App Development - 15% iPhone iOS App Development - 10% Other mobile OS - Programming & Scripting: - 20% Swift - 15% AJAX - 15% JavaScript - 15% Kotlin - 15% PHP - 10% HTML5 - 10% SQL - Frameworks and CMS: - 17% Flutter - 17% Laravel - 17% NodeJS - 17% React - 15% Angular - 11% VueJS - 6% Symfony - Low Code Development: - 10% Appian - 10% KISSFLOW - 10% Kintone - 10% Skuid - 10% Zoho Creator - 5% Airtable - 5% Creatio - 5% Genexus - 5% Gramex - 5% Mendix - 5% OutSystems - 5% Pegasystems - 5% Quixy - 5% Salesforce Lightning - 5% Visual Lansa - Mobile Focus: - 10% Health & Wellness Mobile App Development - 10% Learning & Education Mobile App Development - 10% Mobile Commerce - 10% Productivity Mobile App Development - 10% Publishing & Digital Content Mobile App Development - 10% Sales Enablement & CRM Mobile App Development - 5% Business Intelligence Mobile App Development - 5% Consumer Mobile App Development - 5% Enterprise Mobile App Development - 5% Field Operations Mobile App Development - 5% Financial Mobile App Development - 5% Mobile Game Development - 5% Social App Development - 5% Travel & Lifestyle Mobile App Development ### Industries - 5% Education - 5% Information technology - 5% Gaming - 15% eCommerce - 15% Medical - 15% Business services - 15% Consumer products & services - 5% Financial services - 5% GPS, Navigation & GIS - 15% Utilities ### Clients - 55% Small Business (<$10M) - 30% Midmarket ($10M - $1B) - 15% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Supportsoft Technologies offers competitive pricing with good value for cost, as highlighted by clients across various projects. Specific costs are mentioned around $5,000 AUD for web development, fitting client budgets while maintaining quality and timely delivery. **Most Common Project Size**: Less than $10,000 based on 29 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: Less than $10,000 based on 21 reviews - Mobile App Development: $10,000 to $49,000 based on 8 reviews - Custom Software Development: Less than $10,000 based on 7 reviews - Web Design: Less than $10,000 based on 6 reviews - Application Testing: $10,000 to $49,000 based on 3 reviews - Search Engine Optimization: Less than $10,000 based on 2 reviews - Application Management & Support: $10,000 to $49,000 based on 1 review - Other Design: Less than $10,000 based on 1 review - Business Consulting: Less than $10,000 based on 1 review - Social Media Marketing: Less than $10,000 based on 1 review - E-Commerce Development: Less than $10,000 based on 1 review - Video Production: Less than $10,000 based on 1 review - API Development: $50,000 to $199,999 based on 1 review - UX/UI Design: $10,000 to $49,000 based on 1 review - IoT Development: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Supportsoft Technologies Review Insights Overall Review Rating: 4.8 - Quality: 4.9 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Communicative (9 mentions) - Timely (7 mentions) - Easy to work with (4 mentions) - High-quality work (3 mentions) - Patient (3 mentions) - Professional (3 mentions) - Honest (2 mentions) - Proactive (2 mentions) - Trustworthy (2 mentions) - Accessible (1 mentions) - Establish clear expectations (1 mentions) - Exceptional results (1 mentions) - Flexible (1 mentions) - Great project management (1 mentions) - Great team (1 mentions) - Helpful (1 mentions) - Knowledgeable (1 mentions) - Puts the customer first (1 mentions) - Reasonable pricing (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Impressive Technical Expertise** Supportsoft Technologies demonstrated strong technical skills across various projects, including web and app development. Clients were impressed with their ability to handle complex technical requirements effectively. **Trustworthy and Reliable Partner** The company built trust through their professional conduct and commitment to project success. Clients felt comfortable working with them, often noting their reliability and integrity. **Need for Improved Collaboration Timing** One client suggested enhancing collaboration during Australian office hours, understanding some team members are offshore. Adjusting meeting times could improve real-time collaboration. **Positive Feedback on Design and Aesthetics** The design work by Supportsoft Technologies received positive feedback, with clients highlighting the aesthetic appeal and modern look of the deliverables, contributing to client satisfaction. **High-Quality Deliverables** The team at Supportsoft Technologies consistently delivered high-quality outputs that met or exceeded client expectations. Their commitment to excellence was reflected in the final deliverables, which were often praised by clients. **Price Variations Noted** While generally satisfied with the results, one client noted that the final quoted price was higher than initially estimated. Despite this, the quality of work justified the cost for the client. **Customer-Centric Approach** Supportsoft Technologies was noted for their client-focused approach, which included understanding client needs and providing personalized solutions. Their dedication to client satisfaction was a key strength. **Proactive Problem-Solving Skills** Clients appreciated the team's ability to quickly adapt and find solutions to challenges. Their willingness to listen and adjust based on feedback ensured that client needs were met without significant delays. **Proficient in Timely Deliveries** Multiple clients praised Supportsoft Technologies for completing projects on schedule. Their adherence to timelines and efficient project management fostered confidence and ensured smooth progress. This reliability was a common theme across various projects. **Collaborative Team Environment** The company fostered a collaborative environment, encouraging input and participation from clients. This inclusivity improved project outcomes and addressed issues efficiently. ### Supportsoft Technologies Reviews #### Web Development for Nonprofit Charitable Organization **The Project** - Services: Web Development - Project size: Confidential - Project length: Jan. - June 2023 **Project Summary**: Supportsoft Technologies provided web development services for a non-profit organization. The team was tasked with creating a new website and integrating a PayPal payment gateway. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager Events & Promotions, Labsans Australia Association - Industry: Non-profit - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 1, 2024 **Feedback Summary**: The client was pleased with Supportsoft Technologies' work. The team delivered high-quality work on time and was responsive to the client's needs. Their collaborative approach and problem-solving skills were outstanding. The client was impressed with the team's commitment and proactive approach. ""The final deliverables were of high quality, reflecting the team’s commitment to excellence."" **BACKGROUND** Please describe your company and position.I am the Manager Events and Promotions of Labsans Australia AssociationDescribe what your company does in a single sentence.we are a non for profit charitable organisation  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Website Creation **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.create a new websiteadd Paypal payment gateway **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Specific objectives set at the beginning of the project and their completion rates.Sustained engagement or initiatives taken by participants after the project concludes.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management outcomes were notably positive, demonstrating a high level of organization and efficiency throughout the initiative.Timely Delivery of Items: All project milestones and deliverables were completed on schedule. The team established clear timelines and adhered to them, ensuring that each phase of the project was executed as planned. This reliability fostered confidence among stakeholders and allowed for seamless progress towards our goals.Responsive Communication: The project team was exceptionally responsive to my queries and concerns. They maintained open lines of communication, often addressing questions within a day. This proactive approach not only kept me informed but also made me feel valued as a stakeholder in the process.Effective Problem-Solving: Whenever challenges arose, the team demonstrated a remarkable ability to adapt and find solutions quickly. Their willingness to listen and adjust based on feedback ensured that our needs were met without significant delays.Collaborative Environment: The team fostered a collaborative atmosphere, encouraging input and participation from all stakeholders. This inclusivity enhanced the overall effectiveness of the project and made it easier to address any issues that surfaced.Quality Outputs: The final deliverables were of high quality, reflecting the team’s commitment to excellence. Each item not only met expectations but often exceeded them, showcasing the thoroughness of their planning and execution.Overall, the project management outcomes were highly successful, marked by timely deliverables, effective communication, and a collaborative spirit that greatly contributed to the project's success.What was your primary form of communication with Supportsoft Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Sandeep's proactive approach was instrumental in the success of the project. He took the time to understand my needs thoroughly, ensuring that we were aligned from the very beginning. As this was a new experience for me, his guidance was invaluable.Sandeep’s expertise provided me with the confidence to make sound decisions throughout the process. He offered clear explanations and practical advice, which helped me navigate challenges with ease. His support made the entire experience feel manageable and enjoyable.Thanks to his dedication and knowledge, we were able to create a beautiful website that met all of my expectations. Sandeep's commitment to my vision truly made a difference, and I am grateful for his assistance every step of the way.Are there any areas for improvement or something Supportsoft Technologies could have done differently?No --- #### App & Website Development for Health & Wellness Company **The Project** - Services: Mobile App Development, Web Development - Project size: Confidential - Project length: Feb. 2003 - Ongoing **Project Summary**: Supportsoft Technologies has developed the app and the website of a health and wellness company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, WOW Feel Good Now Pty Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 12, 2024 **Feedback Summary**: Thanks to Supportsoft Technologies, the client has successfully launched their app on Google Play and App Store. Their website has also been live and works well. The team has been truly professional and helpful from start to finish. Their customer-focused approach to the project has been remarkable. "“I genuinely felt I could trust Supportsoft Technologies right from the beginning.”" **BACKGROUND** Please describe your company and position.I am the CEO of WOW Feel Good Now Pty LtdDescribe what your company does in a single sentence.WOW Feel Good Now is a health and wellness app - a one-stop shop for feeling good. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?App DevelopmentWebsite Development **SOLUTION** How did you find Supportsoft Technologies?Online SearchOtherWhy did you select Supportsoft Technologies over others?Pricing fit our budgetGood value for costCompany values alignedvery customer focussed a genuinenessHow many teammates from Supportsoft Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.App Development from start to finish. Website to accompany the app. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The app development was allocated a number of stages to ensure that each stage was completed before moving on to the next stage. The project is a success because the app is live on Google Play and Apple and is working well. The team were incredibly dedicated to ensuring my app's success. The website is a success because it has met the brief and also live and works well.Describe their project management. Did they deliver items on time? How did they respond to your needs?Supportsoft Technologies are very professional and customer-focused. They genuinely care about their customers and the projects they work on. They consistently communicated via email and we had Zoom meetings at various milestones to discuss the project's needs. They genuinely want their customers to be a success so they are very dedicated through the project management process.They care about their customers and their projects and will see the project through to the very. end with professionalism, commitment and care.What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Trust building. You take a big risk investing your money, IP, ideas, time and love when you build an app. Working with an organisation you have never worked with is an exercise in trust. It's vital to build trust at the outset. Because of the way the team was with me from our first phone call and then our first online meeting, I genuinely felt I could trust Supportsoft Technologies right from the beginning regardless of who was working on the project and where they were located in the world. They are highly service-orientated and genuinely want the best for their customers. As a result of the trust built, I will continue to work with Supportsoft Technologies on future projects and new versions of my app.Are there any areas for improvement or something Supportsoft Technologies could have done differently?No matter what project you work on, there are always opportunities for reflection and growth. I'm genuinely grateful for everyone at Supportsoft Technologies - we've built a foundational working relationship now that is ongoing and I know we will build on what we learned and keep advancing. If I could change anything, it's more about my knowledge of how to build an app - I had never worked on an app before, so I've learned a lot about planning and forecasting in a lot more detail before you build the app. Supportsoft Technologies were very flexible and maintained a genuineness to see my project succeed even when we faced challenges completely out of our control. I'm so grateful for them. --- #### Web App Development Services for Public University **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Mar. - July 2023 **Project Summary**: SUPPORTSOFT TECHNOLOGIES developed a web app for a public university. The team built the front- and backend of the platform and was responsible for resolving technical issues. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Research Fellow, Public University - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Jul 18, 2023 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES delivered a working web app that interfaced well with the client's existing AI model and Python code. The team was patient and responsive throughout the engagement, and internal stakeholders were impressed with the vendor's vast technical expertise. ""They were very patient with my company, which can be slow regarding decisions and approvals."" **BACKGROUND** Please describe your company and position.I am the Research Fellow of Monash UniveristyDescribe what your company does in a single sentence.Large Public University **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire SUPPORTSOFT TECHNOLOGIES to accomplish?Create an online web app to host an AI for predicting medical outcomes **SOLUTION** How did you find SUPPORTSOFT TECHNOLOGIES?Online SearchWhy did you select SUPPORTSOFT TECHNOLOGIES over others?High ratingsClose to my geographic locationPricing fit our budgetHow many teammates from SUPPORTSOFT TECHNOLOGIES were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The team developed a web app which allows doctors to put values into a web page and get a prediction on the outcome of patients who are receiving artificial heart-lung support. They took our compiled AI and developed the front- and back-end for us. They also did the frontend design according to our specifications and helped us to debug the app after development. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Team delivered a working web app that interacted with our compiled AI model and python code. The output displays a HTML file which is generated from python code.Describe their project management. Did they deliver items on time? How did they respond to your needs?Timely delivery of agreed features and good communication. They were very patient with my company, which can be slow regarding decisions and approvals.What was your primary form of communication with SUPPORTSOFT TECHNOLOGIES?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I just liked that they got in and got it down. I would send them lists of things to fix and they would just fix it. It was very easy. They were one of the few companies that could build a web app interfacing with Python. Most of the other companies I spoke with could only do front-end design.Are there any areas for improvement or something SUPPORTSOFT TECHNOLOGIES could have done differently?I thought they were pretty great. The final quoted price was a bit higher than the initial quotes, but they did a good job, so I didn't mind too much. --- #### Web Dev & Design for International Affairs Organization **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: November 2021 **Project Summary**: SUPPORTSOFT TECHNOLOGIES designed developed a site for an international affairs organization. They initially led a discovery phase before designing and developing the site. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Events Associate, International Affairs Organization - Industry: Government - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 5, 2021 **Feedback Summary**: Visitors responded positively to the site, and the client was impressed with the number of people who contacted them through it. An organized partner, SUPPORTSOFT TECHNOLOGIES strictly adhered to the schedule and budget and was quick to implement feedback. They were communicative and professional. ""Everything was done in a timely and efficient manner and any changes to the site were done immediately."" **BACKGROUND** Please describe your company and your position there. We are a private enterprise and our main role is promoting bilateral trade between Italy and Australia. My role as a trade's and projects assistant is to facilitate this trade and create complimentary projects and networking events **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire SUPPORTSOFT TECHNOLOGIES, and what were your goals? For our New project that promotes Made in Italy and Italian restaurants **SOLUTION** How did you select this vendor and what were the deciding factors? Professionalism and great price Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We started with a meeting to describe the project and get the web designers thoughts on potential design. The web designers (Sandeep) showed us some samples and we made a plan. this was followed up subsequent meetings durning the development process to make sure our input was always involved in the creation of the site. How many people from the vendor's team worked with you, and what were their positions? We primarily worked with Sandeep who coordinated and designed the site. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The website has been a great success with many customers commenting us on the site. Describe their project management style, including communication tools and timeliness. The project management style was amazing! Everything was done in a timely and efficient manner and any changes to the site were done immediately. What did you find most impressive or unique about this company? Sandeep was absolutely amazing, our lines of communication were always open he worked with the utmost professionalism. I could not speak for highly not his work. Are there any areas for improvement or something they could have done differently? So far the service has been amazing! --- #### Web Dev for Health Supplement Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: September 2021 **Project Summary**: SUPPORTSOFT TECHNOLOGIES revamped a health supplement company's website. The team updated the design, relocated the server on Shopify, and improved overall performance. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 3.0 - Willing to Refer: 4.0 **The Reviewer** Marketing Manager, Vitatree Australia - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 2, 2021 **Feedback Summary**: The new website was working better and faster than the previous one. SUPPORTSOFT TECHNOLOGIES received compliments for their deliverable. During the engagement, the team's communication was seamless, scheduling meetings to ask for confirmation and discuss the project's progress. ""They were proactive to any inquiries from clients."" **BACKGROUND** Please describe your company and your position there. Vitatree Australia is a leading supplements and vitamins brand, which belongs to B.Pure Australia. I'm working as the Marketing Manager at Vitatree. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire SUPPORTSOFT TECHNOLOGIES, and what were your goals? Our website was built quite a long time ago and it was outdated. When I joined Vitatree, the first project was to rebuild the website. The ultimate goal was to renew the website including upgrading the design, relocating the server, and enhancing website performance. **SOLUTION** How did you select this vendor and what were the deciding factors? I was searching for a vendor and SupportSoft was one of the 1st companies approaching us. We went to several meetings and proposals before signing the agreement. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. After signing the agreement, we had a kick-off meeting. We went through all of the requirements before Vitatree provided our brand kit. SupportSoft quickly sent us the wireframe and draft design. There were quite a few times of back and forth, yet we smoothly moved to the development phase. SupportSoft also helped us to consolidate the new website to Shopify and has been supporting us until now. How many people from the vendor's team worked with you, and what were their positions? I mainly talked to Sandeep, who is the project manager. He was really helpful. There was also a developer dedicated to this project and she was proactive. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The new website works better than the old one. We got a few compliments from clients. The speeding is also good. Describe their project management style, including communication tools and timeliness. We communicated mostly via emails, yet Sandeep aka Project Manager occasionally scheduled e-meetings to get quick confirmation and discussion. What did you find most impressive or unique about this company? They were proactive to any inquiries from clients. Are there any areas for improvement or something they could have done differently? There were bugs here and then, but they quickly fixed. --- #### Branding & E-Commerce Dev for Retail Store **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Sep. 2021 - Ongoing **Project Summary**: SUPPORTSOFT TECHNOLOGIES designed a retail store’s logo and business cards. They are also developing a Shopify e-commerce website, and they’ve sent video tutorials to the client on how to use the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, The Worn Cloth - Industry: Retail - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 3, 2021 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES’ work has received positive feedback from initial viewers. By actively listening, they’ve successfully transformed the client’s ideas into reality. They’ve offered a high level of support and flexibility on top of their team’s well-rounded digital marketing expertise.  ""I have no technology background, but they’ve made me comfortable throughout the process."" **BACKGROUND** Introduce your business and what you do there. I’m the owner of The Worn Cloth, and we’re focusing on buying and selling designer items through consignment.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with SUPPORTSOFT TECHNOLOGIES? I had a concept, and I needed help designing a logo and setting up a Shopify e-commerce platform. After those were done, I would also be needing help in SEO and social media marketing. **SOLUTION** What was the scope of their involvement? First, SUPPORTSOFT designed my logo and business cards. After that, they developed my website. They also sent me online training tutorials on how to use the platform.  SUPPORTSOFT then explained why we need to implement SEO improvements on the site, and they walked me through all the necessary steps. Additionally, they’ll be doing my social media marketing — they’ll handle my posts, emails, and monthly reports.  My website is pretty much finished, and I’m only uploading products at the moment.  What is the team composition? I’m working with Sandeep (Project Manager) and Saurabh (Founder).  How did you come to work with SUPPORTSOFT TECHNOLOGIES? I posted an ad online with a brief description of what I was planning to do and the support I needed. Five companies came back to me, but SUPPORTSOFT called me instead of just sending their proposal.  We had a conversation, and it was just easy to talk with them. After that, I read their reviews online, and I decided to work with them.  How much have you invested with them? I’ve spent about $5,000 AUD (approximately $4,000 USD) so far.  What is the status of this engagement? We started working together in September 2021, and it’s ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I’ve shown SUPPORTSOFT’s work to my family and friends, and they’ve loved it. I find it incredible how they’ve transformed my ideas into the exact logo design that I want. They’re a great team to work with — they listen to what I say, and they tweak my ideas a little bit to make them more marketable.  I like working with SUPPORTSOFT because their team does everything — it’s more convenient working with them. I’ve come to them with an idea, and they’ve pushed the whole project along in one nice, easy package.  I’ve always had a bricks-and-mortar shop, and I’ve had no idea what to do going from a physical shop to an online store. They made the whole process so easy, and they made me understand how everything works.  How did SUPPORTSOFT TECHNOLOGIES perform from a project management standpoint? SUPPORTSOFT is brilliant at project management, and they’re quicker than I expected them to be. They also have excellent aftercare and support.  They’re accessible 24 hours a day, and if I don’t understand how to upload products, they walked me through from the beginning. We communicate through emails and in-person meetings.  What did you find most impressive about them? SUPPORTSOFT makes me feel at ease while working with them. I have no technology background, but they’ve made me comfortable throughout the process. If I ask questions, they don’t make me feel stupid about things I don’t understand — they’ve explained everything very well.  Are there any areas they could improve? I can’t think of anything. They’re such a good team to work with. I’ve already recommended them to other people.  Do you have any advice for potential customers? Work with them right away. If you’ve got an idea, go with it — they will help you out.  --- #### Product Labels for Handmade Products Store **The Project** - Services: Other Design - Project size: Less than $10,000 - Project length: Sep. - Oct. 2021 **Project Summary**: SUPPORTSOFT TECHNOLOGIES designed 63 labels for a handmade products company. The team modernized the designs and followed the client’s provided materials in order to entice customers and increase sales.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, NAROKU - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 24, 2021 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES’ designs amazed the client and were under the printing process. The team communicated effectively, understanding what the client wanted and delivering accordingly. Furthermore, what set the vendor apart from competitors was their price quotations, adhering to the budget.  ""They understood what I wanted to achieve and delivered me an awesome range of designs."" **BACKGROUND** Please describe your company and your position there. I am the owner of NAROKU - based in Melbourne Australia, we produce a range of candles, bath, body and cleaning products. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire SUPPORTSOFT TECHNOLOGIES? To create new product labels of 63 products. wanted to outsource this to help make the labels look more modern. we wanted this to help generate more sales. **SOLUTION** How did you select this vendor and what were the deciding factors? We posted our query on a couple of different website (upwork / service seeking), the main things we were looking for was an Australian based business, one that could would within my tight budget and time frame. The main factor was the quote that was sent through. NONE of the other quotes when into so much detail, as to what work was going to be done, Support Soft Technologies sent me through a multi page document which included alot of valuable information, by the time i finished reading it all i knew exactly what they were going to achieve and when i was going to receive my final artwork. Describe the project in detail and walk through the stages of the project. After a couple of emails back and forth (i didn't have a phone at the time), i supplied them with a some samples of the looks / styles i was hoping the end result would look like. I also supplied them with all of the details with what i was after on each label, it was a bit of a messy project on my part as i had several different label sizes across 63 different products. BUT the end result was a fantastic looking bunch of label designs. How many resources from the vendor's team worked with you, and what were their positions? I was first sent through a quote from the director, who then passed me on to one of their designers to complete the work. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The results were fantastic, and I couldn't have done a better job myself. I don't have any results just yet but hope to soon, The labels are currently being printed, and i hope to take new photos and load them onto my website within the next week. I am doing a massive relaunch as soon as this is done, which i am hoping will bring in some much needed sales. How effective was the workflow between your team and theirs? From start to finish communication was great. They understood what I wanted to achieve and delivered me an awesome range of designs. What did you find most impressive or unique about this company? I am extremely happy with the end results of the project, the thing i found most impressive was the initial quote that came through, when i posted my original ad for this job i included as much detail as i could on what i wanted done, including the fact the i had a small and tight budget to work with and giving a list of all the label sizes and # of products per size. Support Soft were the first to come back with a quote and i must say compared to all of the other companies that quoted this one stood out from the rest. I had some beyond ridiculous quotes come back, some were just too expensive others said the job was "too messy". From start to finish i had not one problem with Support Soft, even when the label designs came back for review most were perfect first go (others just needed a slight tweeking) Are there any areas for improvement or something they could have done differently? I don't think so, i had great communication and was (and still am) extremely happy with the end result and i cant want to be able to take photo's and load them onto the website. --- #### Web Design for Advertising & Marketing Company **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: Oct. - Nov. 2021 **Project Summary**: SUPPORTSOFT TECHNOLOGIES  has designed a website for an advertising and marketing company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sole Trader, Laneway Loyalty - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 21, 2021 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES has worked to execute their top-tier services. A collaborative team, they have demonstrated a seamless workflow to ensure the project's success. Their valuable assistance throughout the workflow has been impressive.  ""All staff has been great at assisting us in any situation."" **BACKGROUND** Please describe your company and your position there. Sole trader **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire SUPPORTSOFT TECHNOLOGIES? Web design **SOLUTION** How did you select SUPPORTSOFT TECHNOLOGIES and what were the deciding factors? Nil Describe the project in detail and walk through the stages of the project. Website design How many resources from the SUPPORTSOFT TECHNOLOGIES team worked with you, and what were their positions? 1 website design **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Great service How effective was the workflow between your team and theirs? Excellent What did you find most impressive or unique about this company? All staff has been great at assisting us in any situation. Are there any areas for improvement or something they could have done differently? Nil --- #### Web Development & Design for a Pet Products Retailer **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Feb. 2019 - Ongoing **Project Summary**: To help a pet products retailer expand their market, SUPPORTSOFT TECHNOLOGIES designed and developed a website. They created product listings to display on the site, which they continue to maintain and update. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Greyhound Gear - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 20, 2021 **Feedback Summary**: As a result of the project, the client's sales have gone up, fulfilling their goal. SUPPORTSOFT TECHNOLOGIES is dedicated to providing high-quality and effective services. Responsive and prompt, they're always available to solve any issues. They're also generous when it comes to giving advice. ""SUPPORTSOFT TECHNOLOGIES truly looks after us."" **BACKGROUND** Introduce your business and what you do there. I’m the owner of an organization that sells, imports, and manufactures products for greyhounds.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with SUPPORTSOFT TECHNOLOGIES? I was looking to expand my market. **SOLUTION** What was the scope of their involvement? SUPPORTSOFT TECHNOLOGIES designed and developed a new website for me. I gave them a list of products that I wanted to display on the website. The team continues to help us maintain our website. Whenever we have issues or want to change certain features, we lean on them to help us. To help us improve our site, they always give us suggestions. What is the team composition? I only work with one teammate. How did you come to work with SUPPORTSOFT TECHNOLOGIES? I found them online when I was looking for a web developer. How much have you invested with them? We’ve spent $5,000–$7,000.  What is the status of this engagement? The project started in February 2019, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  SUPPORTSOFT TECHNOLOGIES' services are excellent. They're always there whenever I have any problems with the site. Furthermore, my sales have gone up since the website launched. How did SUPPORTSOFT TECHNOLOGIES perform from a project management standpoint? They're very responsive and easy to talk to. I could call the team at any time. If they can't pick up the call, they get back to me very promptly. We use phone calls, text messages, and email to communicate. What did you find most impressive about them? SUPPORTSOFT TECHNOLOGIES truly looks after us. Their services are effective, and they give us great suggestions. Overall, they've done right by me and my business. Are there any areas they could improve? No, there's nothing they could improve. Do you have any advice for potential customers? I recommend giving them a try. I'm sure they'll give you excellent service. --- #### Web Dev, SEO & PPC for Affiliate Marketing Site **The Project** - Services: Search Engine Optimization, Social Media Marketing, Web Design - Project size: Less than $10,000 - Project length: Jan. 2021 - Ongoing **Project Summary**: SUPPORTSOFT TECHNOLOGIES is an affiliate marketing website’s tech partner. They revamped the client’s website and built a marketing strategy. Currently, they are implementing SEO and ad campaigns. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Founder & Owner, Club Success - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 7, 2021 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES’ work has improved the site’s capabilities and resolved the client’s problems. They offer genuine partnership; they patiently address issues and carefully dispense ad budgets. Their integrity, communicative approach, and high-quality work resulted in a healthy relationship. ""SUPPORTSOFT genuinely wants to do the job properly."" **BACKGROUND** Introduce your business and what you do there. I’m the founder and owner of Club Success, a marketing affiliate website that focuses on niches such as self-help, personal growth, relationships, health, and wellness.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with SUPPORTSOFT TECHNOLOGIES? My IT skills were minimal, and I was looking for a company that would help me with tasks that I couldn’t do or didn’t understand to grow my business.  **SOLUTION** What was the scope of their involvement? SUPPORTSOFT redefined and tidied up my website. They turned it into something that was more convivial with today’s market and what people were looking for. They updated the site’s content, and they suggested topics for blogs and keywords that I should be using.  First, they looked at my site to identify areas for growth. We then discussed marketing processes of how to grow the business and achieve results within each niche. They then implemented SEO modifications on my site. They also set up my blog and aligned it properly and effectively with our products. SUPPORTSOFT is currently working on the general marketing of the website. They are also handling my Facebook and Pinterest ads. The whole process has been collaborative, but I have the final say in everything that happens. We reassess our campaigns monthly. What is the team composition? I work with Saurabh (Founder), Sanjeev (Senior Engineering Manager), and two marketing specialists. How did you come to work with SUPPORTSOFT TECHNOLOGIES? I felt they were honest and had integrity when I met with them. I felt comfortable after meeting them in their office.  How much have you invested with them? I pay them $163 AUD (approximately $121 USD) per month. What is the status of this engagement? We started working together in January 2021, and it’s going. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  My company is far more advanced now compared to where it have been ten months ago. SUPPORTSOFT his capable of resolving all the issues and problems that we have. They’ve helped me in each aspect that I needed support. I’m satisfied with my partnership with them. SUPPORTSOFT has been very good and patient with me. They’ve sat me down and explained to me what was the best way of doing something. They didn’t just do processes — they’ve explained everything. They want to work with me and help me succeed.  How did SUPPORTSOFT TECHNOLOGIES perform from a project management standpoint? Sometimes, they’re a little bit late, but that’s because they want to do tasks properly rather than submitting them for the sake of submitting.  We communicate through emails and Zoom. I receive a weekly marketing report that traces the results of our campaigns, which we discuss during our weekly meetings.  SUPPORTSOFT has the ability and skill to call on people that are experts in areas where I might be struggling. Additionally, they are conscious of spending our ad budget, and they make sure they’re dispensing it wisely and in the direction of building our company.  What did you find most impressive about them? SUPPORTSOFT genuinely wants to do the job properly. They have integrity. We have a favorable working relationship — they know what I want and what they need to give me. That makes it easier for us to communicate whenever there’s an issue. Their communication skills are excellent.  Are there any areas they could improve? I can’t think of anything.  Do you have any advice for potential customers? Believe in them. Like in any relationship, if you treat people poorly, they’ll treat you poorly in return. SUPPORTSOFT will deliver on their promises, so it’s easy to develop a relationship with their team.  --- #### Website Dev for Human Resources Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: September 2021 **Project Summary**: SUPPORTSOFT TECHNOLOGIES provided web development services for a human resources company. They followed the client's requirements and built a mockup and testing site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, HR Expertise - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 29, 2021 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES successfully executed their tasks excellently, resulting in a splendid deliverable that the client loved. During the process, they responded quickly to the inquiries and worked diligently on the requests. Overall, they were careful, knowledgeable, and professional. ""They quickly completed the work and implemented the changes that I requested."" **BACKGROUND** Please describe your company and your position there. I'm the founder of a Human Resources company which provides consulting services to companies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire SUPPORTSOFT TECHNOLOGIES, and what were your goals? I hired Supportsoft to design and develop my website in order to generate leads and have an online presence. I needed a professional looking website and had a specific idea in mind. **SOLUTION** How did you select this vendor and what were the deciding factors? I searched for different providers online and approached approximately 5 different companies. Supportsoft stood out based on price, speed of response, quality of portfolio and presentation of development information. The initial phone call was informative and to the point without feeling like a hard sell. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. I had an initial phone call to assess what my requirements were. I then provided examples of websites that I liked along with an overview of what I wanted my website to look like. The project team then provided me with a mockup which they revised as per my request and provided me with a testing site. I requested multiple revisions to the testing site and the team were very quick in revising all I wanted. Service and quality of work was great. All my requests were generally actioned within 24hours if not sooner. Once the mockup was confirmed, the live site was launched and support was ongoing from then. How many people from the vendor's team worked with you, and what were their positions? I had two Project Managers and the development team work with me. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? My experience with the Supportsoft team has been excellent. The team was quick to respond any questions that I had and delivered a really great website design. They actioned all my requests for changes and nothing was too hard for them to do. They were fast, diligent, knowledgeable and professional in the delivery of the website. Describe their project management style, including communication tools and timeliness. I was in constant communication with the Project Manager and the development team. I always had the information that I needed and knew what needed to happen. What did you find most impressive or unique about this company? They quickly completed the work and implemented the changes that I requested. Communication was great and I was constantly kept in the loop with updates. There is a lot to like. Are there any areas for improvement or something they could have done differently? Not that I can think of. Really happy with the service and quality of work. I will be recommending Supportsoft. --- #### E-Commerce Dev for Jewelry Shop **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: Sep. 2021 - Ongoing **Project Summary**: SUPPORTSOFT TECHNOLOGIES has created an e-commerce site for a jewelry shop. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Owner, Jewelry Shop - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Sep 29, 2021 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES has successfully developed an e-commerce site. The team has provided valuable guidance to instruct the client in adding photos and videos on their newly built platform. They have communicated well to provide quick responses and progress updates.  ""The team has helped me to get how I want the website to look like."" **BACKGROUND** Please describe your company and your position there. I am just starting a small online business aiming to sell fashion jewellery. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire SUPPORTSOFT TECHNOLOGIES, and what were your goals? Building and develop a website from zero. Goals are to create an easy shopping experience for my customers. **SOLUTION** How did you select SUPPORTSOFT TECHNOLOGIESand what were the deciding factors? I listed my project, and they contacted me on the phone. They asked what I wanted to achieve from my website, and what type of e-commerce is it going to be. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Saurabh, the project manager asked me to lists what I wanted in my e-commerce website and the details. Saurabh then transferred me to their web designer and developer, Sandeep. Sandeep then has been emailing me back and forth on how I want to website to look like and how I want it to function. Oftentimes, we would talk through video meetings on google, to adjust several things on the website. How many people from the SUPPORTSOFT TECHNOLOGIES team worked with you, and what were their positions? 2 people, Saurabh and Sandeep the project manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The team has helped me to get how I want the website to look like He also gave me several opinions on which way is better or not from his experience. He also has sent me a video on how to add photos or products to my website which is really helpful for the future. Describe their project management style, including communication tools and timeliness. Sandeep will reply me back with the updates, and reasons or alternatives on few things that need to get changed. Sandeep would also set up video meetings to get to understand better what changes I wanted on the project. What did you find most impressive or unique about this company? They have been very helpful in helping set up my website, they answered to every question I asked, and keep me updated with the progress they are doing on the project Are there any areas for improvement or something they could have done differently? I do not have any issues with them. You just have to make sure to ask them how to do or set up few things if you are not sure what to do no matter how simple the task is, they will be happy to guide you. If you ask. --- #### Online Social Platform for StartUp Company **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: June 2018 - Ongoing **Project Summary**: SUPPORTSOFT TECHNOLOGIES is building an online social platform for people's nightlife. The team continues to work on developing strategies to attract users, get venues to join, and how to monetize the app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, OutGoer - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 30, 2020 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES made an exceptional app with great functionalities. As such, on the product and concept development stage, the company received multiple investments from global firms who thought highly of the product. Many investors also expressed their interest to fund the program. ""They will always be there to fix any urgent issues that may arise or provide any work support." " **BACKGROUND** Please describe your company and your position there. I am a project Mmanager for multiple startup businesses specialising in clean energy and all-round innovation associated with mobile application and web development businesses. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire SUPPORTSOFT TECHNOLOGIES? We hired Supportsoft technologies to build one of our main projects called "OutGoer", commencing mid-year of 2018 - and have been working closely with them until presently and still ongoing. They are designing and developing the mobile application and website for this current project. What were your goals for this project? Our goal was to become the go-to online social platform for anyone looking to have a great night out wherever they are. By doing so, we create revenue streams that start from a venue’s need of connecting with potential clients. In fact, we can summarize our goal in one sentence: bringing clients looking for a great night out and venues together while building a profitable business out of it. Getting into details, we can split the underlying goal into smaller goals: Launching a social app for the nightlife Attracting users to our social app Get venues onboard Monetize the platform Change the way people experience the nightlife **SOLUTION** How did you select this vendor? We found 10 of the best mobile app development businesses online using Google search. We had multiple video meetings with them to find out who was most suitable for the position. Supportsoft was the company we decided to work with. Describe the project in detail. Users can plan and book their perfect night out using our social media application software. Venues get reviews, posts, and comments from users creating a transparent playground where the quality of service is rewarded with more clients that generate more revenues. What was the team composition? From the start date to the present, we communicate with the entire team on a regular basis. Usually, to keep things simpler, we communicate with the assigned project manager of Supportsoft technologies who will relay any urgent messages or tasks needed to be completed if necessary. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have had multiple of investment offers from global scale venture capital firms who recorded the project with a 39.25% rating over the average 9.88%. The overall investor rating was given an 8.75/10 for OutGoers quality within the product development and concept. Multiple high-ranked Angel investors have been applying for investment and equity transfer in exchange for close involvement within the project and funding for global scale launch programs and marketing. How effective was the workflow between your team and theirs? The entire Supportsoft Tech team has been effective with the workflow and especially communication from start to finish. They ALWAYS, work around your schedule, doesn't matter if its a Saturday or a Sunday. They will always be there to fix any urgent issues that may arise or provide any work support. What did you find most impressive about this company? Their ability to design, innovate, and create high-quality mobile app & web applications with great functionality. Their problem-solving skills and effective communication has Are there any areas for improvement? None, they covered all areas. --- #### Mobile App Development for Social Networking Platform **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: June 2025 - Jan. 2026 **Project Summary**: Supportsoft Technologies developed a dating app for a social networking platform. The team created the iOS and Android apps, built the backend, and implemented the matching functionality. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Toumpa - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Mar 4, 2026 **Feedback Summary**: Supportsoft Technologies successfully delivered a fully functional app, enabling users to create profiles, answer multiple-choice questions, and receive compatibility percentages. The team was organized, professional, and responsive. They were also flexible and patient in meeting the client's needs. ""What impressed me the most was their patience and willingness to work with my ideas."" **BACKGROUND** Please describe your company and position.I am the Founder of ToumpaDescribe what your company does in a single sentence.It's a friendship app who helps individuals to find their match  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?To build my app **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Supportsoft Technologies were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Supportsoft Technologies developed my mobile application Toumpa, a dating and friendship app designed to connect people based on shared values, interests, and perspectives through structured multiple-choice questions.The project included the design and development of the mobile app for both iOS and Android, as well as backend development, user matching functionality, and overall platform architecture.Key deliverables included:Full mobile app development for iOS and AndroidUser account and profile systemA questionnaire-based matching algorithm that calculates compatibility between usersMatch percentage system based on shared answersUser interface and user experience implementationTesting and app store deployment on the Apple App Store and Google Play StoreThe team also assisted with ongoing updates, improvements, and feature additions as we continue to expand the platform and enhance the user experience. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The main measurable outcome of the project was the successful development and launch of the Toumpa mobile application on both the Apple App Store and Google Play Store.The team successfully delivered a fully functional platform where users can create profiles, answer multiple-choice questions across different categories, and receive compatibility percentages with other users based on shared answers.Other key outcomes include:Successful deployment of the app on both iOS and Android platformsImplementation of the matching algorithm and compatibility percentage systemSmooth user onboarding and questionnaire systemStable performance during testing and launchSince the launch, we have continued working together to improve the platform and add new features, which demonstrates ongoing progress and development of the app.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was very organized and professional throughout the development process. They delivered the main milestones on time and maintained clear communication during each stage of the project.Even when I requested changes or adjustments, sometimes quite frequently, the team was always willing to listen and adapt to my needs. They were responsive, flexible, and patient in making sure the final result matched my vision for the app.Overall, they were very supportive and collaborative, which made the development process smooth and efficient.What was your primary form of communication with Supportsoft Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed me the most was their patience and willingness to work with my ideas. Throughout the development of my app Toumpa, I requested many changes and adjustments as the project evolved, and the team was always patient, open to feedback, and ready to adapt.They consistently listened to my suggestions and worked with me to make sure the app developed exactly the way I envisioned it. Their flexibility, professionalism, and commitment to meeting my expectations made the collaboration a very positive experience.Are there any areas for improvement or something Supportsoft Technologies could have done differently?In my experience, the team was very professional and clearly knew what they were doing. They guided the development process well and were always responsive to my requests and feedback. Overall, I’m very satisfied with the collaboration and how the project was handled, so I don’t have any significant areas for improvement to suggest. --- #### Web & Mobile App Dev for Client Management Platform **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: $50,000 to $199,999 - Project length: May 2025 - Ongoing **Project Summary**: Supportsoft Technologies has developed a web and mobile app for a client management platform. The team has built the platform's functionalities and features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Service Cue Pty LTD - Industry: Beauty - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Mar 2, 2026 **Feedback Summary**: After launching the app, the client has reduced administrative tasks, increased treatment plan consistency, improved product prescription clarity, and boosted customer rebooking rates. Supportsoft Technologies has communicated effectively, met all timelines, and provided consistent support. ""Their support has been impressive."" **BACKGROUND** Please describe your company and position.I am the Director of Service Cue Pty LTDDescribe what your company does in a single sentence.Service Cue™ is a structured client care and treatment planning platform that helps clinics deliver consistent consultations, track product prescriptions and treatment progress, and improve client retention through clear visibility and guided follow-through. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Build WebpagesBuild Apps for the ProfessionalBuild Apps for the client **SOLUTION** How did you find Supportsoft Technologies?OtherWhy did you select Supportsoft Technologies over others?Company values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Service Cue™ is a structured client care and treatment planning platform that helps clinics deliver consistent consultations, track product prescriptions and treatment progress, and improve client retention through clear visibility and guided follow-through. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?• Reduction in consultation admin time per client through structured digital workflows• Increased treatment plan consistency across staff due to guided consult frameworks• Improved product prescription clarity and documented usage instructions• Higher visibility of repurchase timing and retail attachment trends• Increased client rebooking rates linked to clear forward treatment planning• Improved compliance with pre and post care protocols through in-app guidance• Reduction in repetitive after-hours client questions due to centralised client access• Measurable improvement in average transaction value when service and product plans are structured together• Clear reporting on treatment goals, client demographics and condition trends for better business decisions• Increased operational visibility for clinic owners through centralised reporting dashboards Describe their project management. Did they deliver items on time? How did they respond to your needs?Management was mapped on in advance Deliverables and time was communicated effectively and timelines were met. Whereever more time was needed, this was communicated. What was your primary form of communication with Supportsoft Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their support has been impressive.Are there any areas for improvement or something Supportsoft Technologies could have done differently?nil --- #### Mobile App Development for Construction Company **The Project** - Services: Application Testing, Mobile App Development - Project size: $10,000 to $49,999 - Project length: May 2024 - Ongoing **Project Summary**: Supportsoft Technologies has developed a mobile app for a construction company. The team is responsible for the app's design, testing, and functionality. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, ReadyFill - Industry: Construction - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jul 25, 2025 **Feedback Summary**: Supportsoft Technologies has delivered a high-quality app, exceeding the client's expectations. The team is always available, responsive to the client's needs, and quick to implement changes. Supportsoft Technologies' ability to execute the client's vision has been critical to the project's success. ""I'm extremely grateful for the work Sandeep and his team put in."" **BACKGROUND** Please describe your company and position.I am the Executive of ReadyFillDescribe what your company does in a single sentence.Provides a service for the construction and civil industry to be connected with individuals looking for and who have fill.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?A workable appAn app appealing to the userA supportive culture and expertise **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Great culture fitCompany values alignedSupport and confidenceHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Supportsoft designed a mobile app that functions specifically how I needed it too. From the aesthetics to core processing and matching, Sandeep guided the team to create an app that represented what I wanted and needed. The app had to be clearly created to match certain parameters to ensure customers would be matched with appropriate customers. They delivered the testing phase of the design of the app, then the workable side of it, and trimmed it all up to critique how it functions.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Satisfaction of the customer. I'm extremely grateful for the work Sandeep and his team put in. It idea was clear but as we progressed, other ideas came to light and they all jumped on board and made it happen. The success of the app is now up to my team as they have given us the best head start. Describe their project management. Did they deliver items on time? How did they respond to your needs?They were always contactable are sure to get back as soon as possible. Key inclusions were executed as quick as they could. Timelines were met and could have been sooner if perhaps my communication was clearer, but all in all everything was addressed and sorted with in appropriate timeframes. What was your primary form of communication with Supportsoft Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?I really enjoyed the fact I felt like I was always in control of my app. The executed what I wanted. Are there any areas for improvement or something Supportsoft Technologies could have done differently?Even though the process is still occurring, maybe taking the approach to teach the customer how the app is being built, and the components thereof. Maybe other customers would prefer not being invested, but I would have liked to understand how the app was actually built.  --- #### Custom Software Development for Sports Advertising Company **The Project** - Services: Business Consulting, Custom Software Development, Web Development - Project size: Less than $10,000 - Project length: Mar. 2025 - Jan. 2026 **Project Summary**: Supportsoft Technologies has developed a website for a sports advertising company. The team has created a landing page, user profiles, a bulletin, and a chat feature for the website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Head Coach Sports - Industry: Other industries - Review Type: Online Review **The Review** — Jul 18, 2025 **Feedback Summary**: Supportsoft Technologies has delivered a functional website, and the client is satisfied with the results. The team has been quick, efficient, professional, and knowledgeable. Supportsoft Technologies has met the client's needs and has shown dedication and care throughout the engagement. ""They make it easy to digest and understand our needs."" **BACKGROUND** Please describe your company and position.I am the Director of Head Coach SportsDescribe what your company does in a single sentence.Advertisement Page For Sports Clubs / People **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?help improve the quality of local sportsHelp local clubs spend their money more efficiently **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Good value for costHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I spoke with Rob early on about the idea and gave him a scope ofPost advertisments Connect clubs and coaches through chat Landing page Discover with a bulletin creat profiles The overall scope was a free-flowing open website that was either pay-to-advertise or free to look through signed-up profiles. We then discussed a temporary landing page designed to help gauge interest before proceeding.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The help and progress were the small successes that could be seen more than a product. Rob and the team are quick and efficient, extremely helpful, and full of knowledge. We are currently still playing around with the product but the professionalism and gradual progress have been unreal and starting to make this idea feel like a small business Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they're great with needs being met. Anything I asked was taken care of. I am a bit slow with replies due to working a full-time job but their dedication and care never dropped off even when I did What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The number of people who specialised in their respective areas was great. Dealing with Sandeep for the website and Rob for the early stages made it easy to know what I needed for them and myself to progress Are there any areas for improvement or something Supportsoft Technologies could have done differently?Arh, not really. For someone who's green to this field, I would recommend using them. They make it easy to digest and understand our needs. They also take the time to make sure you're in the know and not left behind in anything, or take advantage of your greenness --- #### Web Development for E-Commerce Company **The Project** - Services: Application Testing, Web Development - Project size: Confidential - Project length: June - Dec. 2024 **Project Summary**: Supportsoft Technologies has developed a launched an online marketplace platform for an e-commerce company. This involves deploying the site into AWS and integrating a payment gateway into the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Instant Proconnect Pty Ltd - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Mar 4, 2025 **Feedback Summary**: Supportsoft Technologies has delivered the project within the agreed timeline, leaving only a few corrections to be made. The team is receptive to feedback feedback and offers advice on improving the site's functionality. Their excellent communication and reliable support make them stand out. ""We appreciate their good communication."" **BACKGROUND** Please describe your company and position.I am the Executiveof Instant Proconnect Pty LtdDescribe what your company does in a single sentence.We a start up company online platform connecting customers and service providers with the later buying leads from us. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Develop a user friendly websiteDevelop a website within a reasonable timeframeHelp launch the website **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?High ratingsPricing fit our budgetHow many teammates from Supportsoft Technologies were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Development of an online marketplace platform. An application allowing customers to register and post jobs they need done. An application that allows businesses to register and connect with customers after buying leads from our company. Deployment into AWS. Integration of payment gateway payafst. Administration panel log enabling editing of content.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Project completed within time frame. Few corrections. Friendly feedback meetings. Advise on improving functionality of website.Describe their project management. Did they deliver items on time? How did they respond to your needs?Delivered on time. Communication was excellent What was your primary form of communication with Supportsoft Technologies?Email or Messaging AppWhat did you find most impressive or unique about this company?The knowledge of web development and the willingness to help. We appreciate their good communication.Are there any areas for improvement or something Supportsoft Technologies could have done differently?Not at the moment. --- #### Mobile App & Web Development for Courier Service Company **The Project** - Services: Mobile App Development, Web Development - Project size: $10,000 to $49,999 - Project length: June 2023 - June 2024 **Project Summary**: Supportsoft Technologies developed a website and a mobile app for a courier service company. The team built an app with multiple payment systems that worked on a reverse auction format and tracked vehicles. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, ReadySetSent - Industry: Other industries - Review Type: Online Review **The Review** — Nov 7, 2024 **Feedback Summary**: Supportsoft Technologies delivered the project according to the agreed-upon schedule. The team quickly responded to needs and communicated efficiently via virtual meetings, emails, and messages. The time and attention they paid to the client were impressive, which fostered a productive relationship. ""I was impressed by the time and attention they provided us."" **BACKGROUND** Please describe your company and position.I am the Director of ReadySetSentDescribe what your company does in a single sentence.Online courier service  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Develop a websiteDevelop an appCreate a multiple payment system within the app **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Pricing fit our budgetGood value for costCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.SupportSoft technologies were tasked with creating an app for us that worked on a reverse auction format, allowed multiple people to bid fo work, set up distance parameters to search for work, live vehicle tracking of orders, multiple split payments set up, search functions for different user stypes (sellers and drivers)  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project was split into 4 distinct deliverables, and at each stage, we were presented with these deliverables before proceeding to the next steps Describe their project management. Did they deliver items on time? How did they respond to your needs?SupportSoft Technologies delivered as per the schedule initially set out. Nothing was an issue for rthem in regards to meeting our needs and communication between them was high, and they always provided quick responses to anything we sent them What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed by the time and attention they provided us; if we had issues during the development phase of the app, we would have a group call and actively test everything together to understand both what we wanted and what needed to be fixed. I felt it was a very interactive and productive way to work through the app development phase Are there any areas for improvement or something Supportsoft Technologies could have done differently?No, I was really impressed with how they dealt with things, online can sometime be a daunting way to deal with people but we were quickly at ease with it after dealing with SupportSoft Technologies from our initial meeting  --- #### Web Dev & Design for Financial Services Company **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: June - Oct. 2024 **Project Summary**: Supportsoft Technologies was hired to build a website for a financial services company. The team was responsible for the site's development and design. They also optimized the site for SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, DT&Co Finance Advisory - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Oct 29, 2024 **Feedback Summary**: Supportsoft Technologies' work led to improvements in site traffic, leads, conversions, and overall brand visibility. The team delivered on time, communicated clearly, and always made sure everything stayed on track. Their commitment to understanding and fulfilling the client's needs stood out. ""They prioritized to check in regularly, and any questions or adjustments I had were met with patience and flexibility."" **BACKGROUND** Please describe your company and position.I am the Owner of DT&Co Finance AdvisoryDescribe what your company does in a single sentence.Finance Broking  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Designed and Completed my web page **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.I want to extend my heartfelt thanks for the incredible work  Sandeep did on my finance broking website. From the start, you took the time to understand what mattered most to me, ensuring every detail reflected my vision. Your patience throughout the process was truly remarkable—no matter how many times we revisited certain aspects, you approached each adjustment with clarity and a calm, professional attitude. Your clear guidance made everything straightforward, and I felt truly supported every step of the way. Thank you for going above and beyond to deliver such an outstanding result!" **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Website Traffic: A boost in the number of visitors, particularly from target demographics, indicates that the design and SEO efforts are drawing in the right audience.Lead Generation: The number of new inquiries or form submissions from prospective clients. A well-designed site can increase lead generation through clearer calls to action and improved user experience.Conversion Rate: This measures the percentage of website visitors who take a desired action (e.g., scheduling a consultation, filling out a form). A higher conversion rate points to a successful design that guides users effectively toward your services.Positive Client Feedback: Feedback from clients, either through direct testimonials or feedback forms, can highlight the impact of a user-friendly design and clear information, building trust.Return on Investment (ROI): Comparing the costs of creating the site with the new business Brand Visibility and Recognition: The number of shares, mentions, or referrals from the website to social media channels or external sites can showcase enhanced visibility for your brand.Describe their project management. Did they deliver items on time? How did they respond to your needs?Sandeep demonstrated excellent organizational skills throughout the entire process, ensuring that each phase of the website development stayed on track and was completed on schedule. They consistently delivered each milestone on time, which made it easy to see progress and stay confident in the timeline. What really stood out was their responsiveness to my needs; they prioritized to check in regularly, and any questions or adjustments I had were met with patience and flexibility. Their ability to listen, incorporate feedback promptly, and keep communication clear made the experience smooth and stress-free. I couldn’t have asked for a more professional or client-focused approach! What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?One of the most impressive aspects of this company might be their genuine commitment to understanding and fulfilling client needs. They don't just aim to complete a project; they invest the time to deeply understand the client's vision, ensuring the final product truly aligns with individual goals. Additionally, their patience and clarity in communication set them apart. Rather than rushing or glossing over details, they make sure every aspect is clearly explained and thoughtfully adjusted. This level of personalized care and dedication to excellence creates a sense of trust and makes working with them a standout experience.Are there any areas for improvement or something Supportsoft Technologies could have done differently?none --- #### Web Development & Design for Fashion Company **The Project** - Services: Web Development - Project size: Confidential - Project length: Aug. - Sep. 2024 **Project Summary**: Supportsoft Technologies provided web development and design services for a fashion company. The team conducted research, created wireframes and mock-ups, QA testing, and deployed the client's site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Aria Sara The Collection - Industry: Other industries - Review Type: Online Review **The Review** — Oct 8, 2024 **Feedback Summary**: Supportsoft Technologies delivered the client's website, met all requirements, and provided support that exceeded the client's expectations. The team provided timely deliverables and communicated constantly throughout the development process. Their efficient responses were unique. ""The company exceeded our expectations with their support throughout our website development."" **BACKGROUND** Please describe your company and position.I am the Director of Aria Sara The CollectionDescribe what your company does in a single sentence.Womens fashion dresses midi, mini and maxi  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Build website **SOLUTION** How did you find Supportsoft Technologies?ReferralWhy did you select Supportsoft Technologies over others?High ratingsPricing fit our budgetReferred to meCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Research Present Wireframes Present finished mockups QA testing and review Deployment to live site  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?All the milestones given to us in the quote were met.The company exceeded our expectations with their support throughout our website development.Describe their project management. Did they deliver items on time? How did they respond to your needs?All items delivered on time with constant communication throughout the process of building our website What was your primary form of communication with Supportsoft Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?Always responding to emails efficiently and following upAre there any areas for improvement or something Supportsoft Technologies could have done differently?Nothing  --- #### Web Development for Childcare Learning Center **The Project** - Services: Application Testing, Custom Software Development, Web Development - Project size: Less than $10,000 - Project length: Aug. - Sep. 2024 **Project Summary**: Supportsoft Technologies was hired by a childcare learning center to develop a childcare website and a Shopify e-commerce site. They were also responsible for maintaining the solutions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Evergreen Learning Pty Ltd - Industry: Education - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 23, 2024 **Feedback Summary**: Supportsoft Technologies delivered high-quality websites on time and provided reliable, timely post-launch support. The team promptly addressed needs and concerns and was always on top of their tasks. Their client-centric approach and dedication to delivering optimal solutions stood out. ""We appreciated their post-launch support."" **BACKGROUND** Please describe your company and position.I am the Director of Evergreen Learning Pty LtdDescribe what your company does in a single sentence.Operate a chain of Childcare Centres in Sydney. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Childcare WebsiteShopify WebsiteMaintenance of websites **SOLUTION** How did you find Supportsoft Technologies?ReferralWhy did you select Supportsoft Technologies over others?Pricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.To develop the websites for Childcare Sector and another one for Shopify Retail Store **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Timely DeliverySatisfactory Quality of workGreat After completion supportWe appreciated their post-launch supportDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, Prompt response/action when neededWhat was your primary form of communication with Supportsoft Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Work for client and provide them with the best possible options. Once we were satisfied with the available solution - they delivered it on timeAre there any areas for improvement or something Supportsoft Technologies could have done differently?They can expand there horizon and may think of entering into the training of EComm models which are aligned to there work --- #### Web & Mobile Apps Development for Consulting Co **The Project** - Services: Mobile App Development, Web Development - Project size: $50,000 to $199,999 - Project length: June 2023 - Ongoing **Project Summary**: Supportsoft Technologies has developed a website and mobile apps for iOS and Android for a consulting company. The team has also been tasked with providing support and future updates. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Investigation Systems Pty Ltd - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 19, 2024 **Feedback Summary**: Supportsoft Technologies has completed the tasks within the client's required timeframe. The team has managed the project well. Furthermore, they communicate via in-person meetings and are both responsive and honest, which has impressed the client. So far, it has been a positive partnership. ""The team's responsiveness and honesty have been impressive."" **BACKGROUND** Please describe your company and position.I am the Director of Investigation Systems Pty LtdDescribe what your company does in a single sentence.Not my company-build web sites **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Build websites & appsSupportFuture growth and updates **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Close to my geographic locationHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Develop and support the creation and testing of mobile apps (IoS & Andriod) platforms). **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Completion of tasks within time framesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes.What was your primary form of communication with Supportsoft Technologies?In-Person MeetingWhat did you find most impressive or unique about this company?The team's responsiveness and honesty have been impressiveAre there any areas for improvement or something Supportsoft Technologies could have done differently?Not yet, the project has not been completed. --- #### Booking Portal Development for Security Services Company **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Aug. - Sep. 2024 **Project Summary**: A security services company hired Supportsoft Technologies to build a booking portal. The team worked on features such as automated email generation and functionality for checking previous booking records. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Force Response Security - Industry: Business services - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 19, 2024 **Feedback Summary**: Supportsoft Technologies delivered the portal on time with 100% functionality. The team resolved issues quickly and communicated closely with the client throughout the project. Moreover, their resources truly understood the client’s needs and went above and beyond to meet requirements. ""Sandeep understood our needs and went above and beyond to ensure we got the best outcome."" **BACKGROUND** Please describe your company and position.I am the CEO of Force Response SecurityDescribe what your company does in a single sentence.Security services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?To Create a booking portal for clients to make booking **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?High ratingsPricing fit our budgetHow many teammates from Supportsoft Technologies were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Creating a service booking portal.  Collecting the booking information. Auto email generation after booking made. Creating a BOH portal to check previous bookings for us and for our clients  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Project was developed and delivered within timeline. Sandeep made sure the system is running 100% fine and had a great support to fix any bugs and any issuesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Great Sandeep was great. He communicated every step of the project with me . And portal was delivered within timeline they provided What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Easy to communicate. Sandeep understood our needs and went above and beyond to ensure we got the best outcome.Are there any areas for improvement or something Supportsoft Technologies could have done differently?None. --- #### Web Design & SEO for Consulting Company **The Project** - Services: Custom Software Development, Search Engine Optimization, Web Development - Project size: Less than $10,000 - Project length: May - July 2024 **Project Summary**: Supportsoft Technologies developed a website for a migration and recruitment consultancy. The team also provided SEO services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Ellconsultancyservices - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jul 31, 2024 **Feedback Summary**: Supportsoft Technologies delivered the design on time and within budget. They were responsive to the client's needs and were easy to work with. ""They were easy to deal with, and their flexibility was top-notch."" **BACKGROUND** Please describe your company and position.I am the Director of EllconsultancyservicesDescribe what your company does in a single sentence.Migration and recruitment consultancy **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Design a website with SEO **SOLUTION** How did you find Supportsoft Technologies?ReferralWhy did you select Supportsoft Technologies over others?High ratingsPricing fit our budgetGood value for costReferred to meCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Design a google-searched compatible web page with landings that are SEO **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Delivered the design on time and within budgetDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they are responsive to my needsWhat was your primary form of communication with Supportsoft Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were easy to deal with, and their flexibility was top-notch.Are there any areas for improvement or something Supportsoft Technologies could have done differently?None  --- #### Mobile App Dev & Design for Business Incubator Agency **The Project** - Services: Application Testing, Mobile App Development, UX/UI Design - Project size: Confidential - Project length: Aug. 2023 - Aug. 2024 **Project Summary**: Supportsoft Technologies provides ongoing development and design services for a business incubator agency. The team has created a mobile app that allows end customers to submit their business ideas. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** App Development, Business Services Company - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jul 30, 2024 **Feedback Summary**: The client has been able to try the app during the testing phase. Supportsoft Technologies delivers timely items and quickly adapts to changes and requests. The team has provided a problem-solving and humane approach throughout the engagement. They communicate through virtual meetings. ""Supportsoft Technologies provides a human sense of problems I can have and tries to solve any inconvenience."" **BACKGROUND** Please describe your company and position. I am the App development of a business services company Describe what your company does in a single sentence.Transform ideas into real business  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Create an app **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Close to my geographic locationPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.User Registration and Profiles:Allow users to create profiles with relevant information.Customize profiles with profile pictures and personal details.Idea Submission and Collaboration:Provide a platform for users to submit business ideas.Facilitate collaboration by allowing users to team up based on shared passions.Learning Resources:Offer a comprehensive learning section with educational content.Provide resources on entrepreneurship, idea validation, and project management.Incubation and Project Validation:Guide users through an incubation journey for their ide|as.Enable community validation through voting, feedback, and discussions.Subscription Model:Implement a subscription-based access model for users.Drive user commitment and engagement through subscription fees.Funding and Social Impact:Finance high-potential projects through subscription funds.Prioritize projects that generate wealth and address societal needs.Entrepreneurial Collaboration:Foster an environment of collaboration and idea sharing.Encourage users to team up to enhance project potential.Resource Matching:Offer a job board for users to contribute their skills to projects.Connect individuals with relevant expertise to projects in need.Entrepreneurial Guidance:Assist users in overcoming fear and uncertainty in their entrepreneurial journey.Provide guidance on project creation, validation, and development.User Interaction and Networking: -Facilitate user networking through discussions and messaging.Encourage interaction and knowledge exchange within the community.Real-World Problem Solving: -Emphasize projects that address real-world problems and societal challenges.Drive projects to offer genuine value and create a positive social impact.Project Launch and Promotion: -Help launch projects after community validation and review.Promote projects to gain traction and visibility within the community.User Notifications: -Notify users about project progress, collaborations, and interactions.Keep users engaged and informed throughout their entrepreneurial journey. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Testing fase when I can try the app in my phoneDescribe their project management. Did they deliver items on time? How did they respond to your needs?They been really fast in deliver and fast to adapt to my changes and requests What was your primary form of communication with Supportsoft Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?Supportsoft Technologies provides a human sense of problems I can have and tries to solve any inconvenience.Are there any areas for improvement or something Supportsoft Technologies could have done differently?They been very profesional and it's really hard to adapt to all type of clients and I think they did a really good job --- #### Web Design & Development & Video Prod for Accounting Firm **The Project** - Services: Video Production, Web Design, Web Development - Project size: Less than $10,000 - Project length: May - June 2024 **Project Summary**: Supportsoft Technologies redesigned and implemented a website for an accounting firm with the goal of making it modern, transparent, and easy to use. The team also produced a how-to video. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Taxation Accountant, Harbour Accounting - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 2, 2024 **Feedback Summary**: Supportsoft Technologies successfully delivered the website according to the set timetable milestones. The team's project management was excellent; they responded to the client's needs via Zoom meetings and emails. The team's ability to overdeliver while underpromising was impressive. "''They underpromise and overdeliver.''" **BACKGROUND** Please describe your company and position.I am the Taxation Accountant of Harbour AccountingDescribe what your company does in a single sentence.Accounting practice **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Website re-vampModernEasy to useTransparent **SOLUTION** How did you find Supportsoft Technologies?BarkWhy did you select Supportsoft Technologies over others?Pre sales supportHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Re-design and implement new web site **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Met timetable milestonesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Communication through Zoom, emailsWhat was your primary form of communication with Supportsoft Technologies?Virtual MeetingWhat did you find most impressive or unique about this company?They underpromise and overdeliver. e.g. personalised how to videoAre there any areas for improvement or something Supportsoft Technologies could have done differently?No --- #### Custom Web App Dev for Occupational Therapy Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. - Feb. 2024 **Project Summary**: Supportsoft Technologies developed a custom web app for an occupational therapy company. The goal was to create a platform that would allow users to access occupational therapists and medical professionals. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Ultraottherapy - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review **The Review** — May 26, 2024 **Feedback Summary**: Supportsoft Technologies’ work received positive feedback from the client. Their punctual and responsive approach resulted in a positive partnership. Ultimately, they were honest and trustworthy.  ""They were very knowledgeable and honest people."" **BACKGROUND** Please describe your company and position.I am the CEO of UltraottherapyDescribe what your company does in a single sentence.We are occupational therapists  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Go develop our custom webapp **SOLUTION** How did you find Supportsoft Technologies?Online SearchReferralWhy did you select Supportsoft Technologies over others?Close to my geographic locationPricing fit our budgetGood value for costCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.They were very good in communication Good custom Web app developer  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?All was good Describe their project management. Did they deliver items on time? How did they respond to your needs?Very punctual on time What was your primary form of communication with Supportsoft Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were very knowledgeable and honest people.Are there any areas for improvement or something Supportsoft Technologies could have done differently?No  --- #### Mobile App Dev for Medical Device Wholesaler **The Project** - Services: Application Management & Support, Application Testing, Mobile App Development - Project size: $10,000 to $49,999 - Project length: Jan. - Aug. 2023 **Project Summary**: Supportsoft Technologies developed a mobile app for a medical device wholesaler. The team built Australian-hosted iOS and Android medical apps that can take blood pressure and show results in graphs. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, Medical Device Wholesaler - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 28, 2024 **Feedback Summary**: Supportsoft Technologies successfully launched the app, which gained more than 250 users in the Australian market. During the development, the team responded quickly to the client's concerns and provided excellent sales support. Overall, the client found them great to work with. ""They were good, honest people to work with."" **BACKGROUND** Please describe your company and position. I am the CEO of a healthcare company Describe what your company does in a single sentence.Wholesale Medical Devices into Pharmacy & Medical Markets **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Build an Australian Hosted Medical APPApp Available on Google and AppleBuild Backend Management to collect data **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Build an Health phone APP hosted in Australia that integrates with Bluetooth devices such as blood pressure. App available iOS and Google. Show results in graph form within APP. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?APP Successfully launched and available to Australian market and active with over 250 Users alreadyDescribe their project management. Did they deliver items on time? How did they respond to your needs?Responded well, especially of there were any problems around go live time, the offer great after sales supportWhat was your primary form of communication with Supportsoft Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The Skill level in being able to deliver a complicated health APP. Also, they were good, honest people to work with and very trustworthy.Are there any areas for improvement or something Supportsoft Technologies could have done differently?Best communication is after 3pm maybe more collaboration during Australian office hrs but its understandable as some team members are based offshore, --- #### Web Platform Design & Dev for Club-Oriented Admin Platform **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: July 2023 - Mar. 2024 **Project Summary**: Supportsoft Technologies designed and developed a software platform for clubs to use for admin purposes. The team also integrated an e-commerce component for selling products through the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Clubland services - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Mar 11, 2024 **Feedback Summary**: Supportsoft Technologies successfully delivered an online platfotm with an easy sign-up process and a user-friendly member portal. The team was responsive to changes and requests. Moreover, they were easy to contact and happy to help whenever needed in order to meet the deadlines. ""They responded promptly with updates to requests and were easy to get in touch with."" **BACKGROUND** Please describe your company and position.I am the CEO of Clubland servicesDescribe what your company does in a single sentence.A software platform to help clubs and groups with their admin. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Create a platform for clubs to useCreate an ecommerce componentHelp with design **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Design, develop and create a platform that would allow clubs and organisations to sign up and create their own individual portal which would allow them to create, track and sell revenue making products. Alleviating the workload on volunteers and streamlining the sales process. SupportSoft Technologies created the UI/UX design, identified areas for improvement, implemented best practice protocols and brought our idea to life. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?An online platform that allowed clubs to sign up and create their own portal.An easy to use sign up process.An easy to use member portal and easy add products for sale.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team were always happy to take in any amendments we needed. They responded promptly with updates to requests and were easy to get in touch with.What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Easy to contact. We’re happy to make changes where needed and worked hard to meet deadlines.Are there any areas for improvement or something Supportsoft Technologies could have done differently?No --- #### AI & Web App Development for Online Fashion Styling Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2022 - Ongoing **Project Summary**: Supportsoft Technologies has developed a web app for an online fashion styling company. The team has incorporated AI into the app, which serves as a personally styled online store for users. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Stylist, Estylist - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 10, 2024 **Feedback Summary**: Thanks to Supportsoft Technologies, the client’s web app functions well. The team addresses client requests promptly, delivering tasks as requested. Moreover, their resources are friendly and eager to collaborate with the client. They’re also supportive of the client’s meeting preferences.  ""I like their friendliness and willingness to work with me."" **BACKGROUND** Please describe your company and position.I am the Stylist of EstylistDescribe what your company does in a single sentence.Online fashion styling **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Create web app **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?I felt supported and understoodDescribe the scope of work in detail. Please include a summary of key deliverables.Fashion Artificial IntelligencePersonally styled online store **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The web app functioning effectively Additions being made- requests being carried out effectivelyDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they were great! Sandeep and the developers addressed my needs in a timely mannerWhat was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I like their friendliness and willingness to work with me. Are there any areas for improvement or something Supportsoft Technologies could have done differently?Supportsoft Technologies was excellent. I found personally that it worked well for me to have regular meetings to touch base and ensure that we were all on the same page. I really appreciated that they were very supportive of this- I will continue to work with support soft and the only changes I would make is to have a regular meeting on the same day every week. --- #### Website Design, Dev, SEO & QA Testing for Classified Ads Co **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Oct. 2023 - Mar. 2024 **Project Summary**: An online classified ads company hired Supportsoft Technologies to design and develop their website. The team also worked on the client’s ad space management, content management, SEO, and QA testing needs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Gun Traders Australia - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Mar 7, 2024 **Feedback Summary**: Supportsoft Technologies delivered a clean and visually appealing website with the client's required features. The team managed the partnership effectively; they had quick response times and excellent communication skills. Moreover, they ensured the website was robust and compliant with regulations. ""Their project management was exceptional."" **BACKGROUND** Please describe your company and position.I'm an executive at Gun Traders AustraliaDescribe what your company does in a single sentence.Gun Traders Austraila are an onine classified ad site **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?revolutionize the way buyers and sellers connect, creating a seamless and efficient platform for transactionsBuild a website to empower individuals and businesses by providing a trusted and user-friendly space where they can buy and sell a wide range of products or servicesBuild a website to address current pain points of the existing marketplaces **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Close to my geographic locationPricing fit our budgetGood value for costCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Website Development:Custom Website Development: Create a bespoke website design that stands out with its clean, visually appealing, and user-friendly interface. The design should mirror the professionalism and trustworthiness that define our platform. By prioritizing custom-built solutions outside the realm of WordPress, Wix, and WooCommerce, we aim to craft a unique, high-performance online platform that meets our specific needs and offers an exceptional UX. Responsive Design: Prioritize full responsiveness, ensuring an exceptional UX on various devices, including desktops, mobiles, and tablets. Tailored User Registration: Implement two distinct online registration processes, catering to 'Private' and 'Dealer' users. Allow private sellers to register individually, while offering dealers the option to register their businesses. User-Centric Dashboards: Develop intuitive user dashboards for both private sellers and dealers, empowering them to effortlessly manage their profiles, listings, and advertisements. E-commerce Functionality: Ensure the website's readiness for e-commerce operations, facilitating the purchase of advertising space and potential future e-commerce features. Incorporate secure payment gateways to facilitate transactions. Advertising Space Management:Ad Space Purchase: Facilitate the direct purchase of advertising space on the website, catering to both private sellers and dealers. Implement a user-friendly and secure checkout process to ensure a seamless experience. Pricing Plans: Provide a variety of pricing plans for advertising space, offering different durations and placement options to accommodate the needs of both private sellers and dealers. Enable easy selection and customization of advertising packages to suit individual preferences.Content Management:Admin Panel: Create a robust admin panel that allows administrators to manage and update content seamlessly. This includes adding, editing, or removing listings, categories, and advertisements. Front-End Editing: Enable front-end customers to manage their listings and advertisements, including adding new listings, updating content, and uploading images.Navigation and User Experience Intuitive Navigation: Design a user-friendly and intuitive navigation menu and site structure that makes it easy for users to find relevant content. Search Functionality: Implement advanced search capabilities, including filters and sorting options, to help users discover products efficiently. Security and Compliance Security Measures: Implement robust security measures to protect user data, transactions, and the overall website from potential threats. Privacy Compliance: Ensure compliance with Australian privacy and data protection regulations. Updates and Maintenance Ongoing Support: Provide ongoing technical support and maintenance to address any issues, updates, or improvements required post-launch. Scalability: Ensure the website's architecture is scalable to accommodate future growth and additional features. Testing and Quality Assurance Conduct thorough testing to identify and resolve any bugs or issues before the website goes live. Documentation Provide comprehensive documentation that outlines the website's functionality, features, and how to perform routine updates and maintenance tasks. Training Offer training sessions for efficient use of the website and its admin features. SEO Optimization Implement on-page SEO best practices to enhance the website's visibility in search engines. Reporting and Analytics Integrate analytics tools (e.g., Google Analytics) to track user behavior, measure performance, and gather insights for continuous improvement. Compliance with Australian Standards Ensure the website complies with Australian web accessibility standards and other relevant regulations. Post-Launch Marketing Support Provide optional marketing support to help promote the website and attract users **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?website design that stoods out with its clean, visually appealing, and user-friendly interface: A unique, high-performance online platform that mets our specific needs and offers an exceptional UX. Implement 2 distinct online registration processes, catering to 'Private' and 'Dealer' users. Allow private sellers to register individually, while offering dealers the option to register their businesses. Intuitive user dashboards for both private sellers and dealers. The website's readiness for e-commerce operations, facilitating the purchase of advertising space. Incorporate secure payment gateways to facilitate transactions. The direct purchase of advertising space on the website, catering to both private sellers and dealers. Implement a user-friendly and secure checkout process.A variety of pricing plans for advertising space, offering different durations and placement options to accommodate the needs of both private sellers and dealers. Easy selection and customization of advertising packages to suit individual preferences. A robust admin panel that allows administrators to manage and update content seamlessly. Front-end customers are able manage their listings and advertisements, including adding new listings, updating content, and uploading images. A user-friendly and intuitive navigation menu and site structure that makes it easy for users to find relevant content. Advanced search capabilities, including filters and sorting options, to help users discover products efficiently. Robust security measures to protect user data, transactions, and the overall website from potential threats. Compliance with Australian privacy and data protection regulations. Updates and Maintenance Testing and Quality Assurance Thorough testing to identify and resolve any bugs or issues before the website goes live.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was exceptional. Their response time was quick and their communication was excellentWhat was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The website was challenging to design due to strict government compliance and regulations, there were a few stubbling blocks that were overcome. They worked well with us to ensure are platform was robust and compliant.Are there any areas for improvement or something Supportsoft Technologies could have done differently?At times there were some cosmetic errors and minor mistakes that could have been avoided however these were recified when I provided the feedback --- #### Mobile App Development for Transportation Company **The Project** - Services: IoT Development, Mobile App Development - Project size: Confidential - Project length: July 2023 - Jan. 2024 **Project Summary**: Supportsoft Technologies built a ride-sharing mobile app for iOS and Android for a transportation company. The app facilitated carpooling and allowed users to customize their travel preferences. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Shareseat Pty Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jan 23, 2024 **Feedback Summary**: Supportsoft Technologies delivered a functional solution that boosted the client's user adoption rates and positive user feedback and ratings. The team delivered everything on time and provided quick, reliable support throughout. Their excellent communication and efficient workflow stood out. ""We were impressed with their excellent communication."" **BACKGROUND** Please describe your company and position.I am the executive of Shareseat Pty LtdDescribe what your company does in a single sentence.Shareseat is ride sharing App. You can easily communicate with fellow riders and drivers traveling with you, ensuring a personalized ride experience. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Develop IOS and Android APP for sharing and booking the rides. **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Pricing fit our budgetGood value for costReferred to meCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Develop a mobile application for both iOS and Android platforms that facilitates carpooling. The app will locate potential riders based on your current location or a selected area. Users can customize their preferences for travel, and the app will offer a convenient payment system for each ride while maintaining a comprehensive history of all previous rides. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?User Adoption Rates: Measure the number of downloads and installations of the app on both iOS and Android platforms. Track the growth in the user base over time.  User Engagement: Monitor the frequency and duration of user interactions with the app. Evaluate the number of daily, weekly, and monthly active users. Ride Requests and Matches: Analyze the number of ride requests made through the app. Track successful matches between drivers and riders. Geographical Coverage: Assess the expansion of the app's coverage in terms of supported locations and areas. Preference Customization: Evaluate the percentage of users who customize their travel preferences. Monitor changes in user preferences over time. Payment Transactions: Track the volume and frequency of payment transactions within the app. Monitor the adoption rate of the payment system. Ride History: Measure the completeness and accuracy of the ride history feature. Evaluate user satisfaction with the ability to review past rides. User Feedback and Ratings: Collect user feedback through reviews and ratings. Monitor trends in user satisfaction and address any issues raised.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, it was delivered on time, and they are very quick and helpful.What was your primary form of communication with Supportsoft Technologies?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were impressed with their excellent communication. My account manager and project manager are available almost whenever needed. End result looks far better than what I can think of.Are there any areas for improvement or something Supportsoft Technologies could have done differently?No they are excellent in all their aspect.!. --- #### Mobile App Development for Retirement Living Company **The Project** - Services: Mobile App Development, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2023 - Jan. 2024 **Project Summary**: Supportsoft Technologies developed a mobile app for a retirement living company. The app allows users to log maintenance requests and access information in a logical sequence. **Review Rating**: 3.5 - Quality: 5.0 - Schedule: 3.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Account Dir, MDFM - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 16, 2024 **Feedback Summary**: Supportsoft Technologies’ work received positive feedback from the client. Their communicative and responsive approach resulted in a positive partnership. They offered a high level of customer service on top of their technical expertise. ""The final look of the app is better than we had anticipated."" **BACKGROUND** Please describe your company and position.I am the Account Director of MDFMDescribe what your company does in a single sentence.Facilities management for aged care and retirement living **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?App development **SOLUTION** How did you find Supportsoft Technologies?ReferralWhy did you select Supportsoft Technologies over others?Pricing fit our budgetGreat culture fitReferred to meHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.SupportSoft designed an app for our customers to log maintenance requests. We needed very simple and clear usability as our customers are elderly. We needed to collect the right information in a very logical sequence, and be able to access that data in a portal. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Extensive testing by our team. And finally testing by our client.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project extended beyond the agreed timeline. However delays were caused at our end as well as the development taking longer than anticipated. They were always happy to catch up on the phone or zoom to discuss issues which was great.What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The final look of the app is better than we had anticipated. And the friendly communicaton was very appreciated throughout.Are there any areas for improvement or something Supportsoft Technologies could have done differently?It would have been great if the project could have been completed quicker. But again that was on both ends. --- #### Mobile App Dev & Marketing for Food Delivery Company **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Sep. 2022 - Ongoing **Project Summary**: A food delivery company has hired Supportsoft Technologies to develop their mobile app based on the owner's design. Moreover, the team is responsible for launching and marketing the app. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Schrood - Industry: Food & Beverage - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jan 9, 2024 **Feedback Summary**: Supportsoft Technologies has successfully completed the agreed-upon milestones. The team is always responsive via virtual meetings, emails, and messaging apps. They are impressively genuine, helpful, and technically skilled. ""They were impressively genuine, helpful, and technically skilled."" **BACKGROUND** Please describe your company and position.I am the Owner of SchroodDescribe what your company does in a single sentence.food delivery App **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Launch Appdevelop AppMarket App **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Owner actively followed up following online searchDescribe the scope of work in detail. Please include a summary of key deliverables.Develop mobile App based on design by owner, market and launch **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?completing agreed milestonesDescribe their project management. Did they deliver items on time? How did they respond to your needs?some time creep, always responsiveWhat was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were impressively genuine, helpful, and technically skilledAre there any areas for improvement or something Supportsoft Technologies could have done differently?not under the circumstances --- #### Mobile App & Web Development for Indigenous Youth Nonprofit **The Project** - Services: Mobile App Development, Social Media Marketing, Web Development - Project size: Confidential - Project length: June 2023 - Jan. 2024 **Project Summary**: Supportsoft Technologies developed a mobile app and website for an Indigenous youth nonprofit. The platform was for iOS and Android and had three interfaces for parents and carers, dependents, and supporters. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Indigenous Youth Nonprofit - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jan 4, 2024 **Feedback Summary**: The client was satisfied with Supportsoft Technologies' work. The team delivered on time, guided the client through the process, and was responsive to needs. They were professional, highly skilled, and passionate about the project. Overall, their positive attitude was refreshing and productive. ""They were consistently personable with strong ethics. The skill set within the team was second to none."" **BACKGROUND** Please describe your company and position.I am the Director of the companyDescribe what your company does in a single sentence.We create opportunities for people to self-advocate for a healthy and gratifying life. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Create a digital tool that uses Parent/Carer knowledge to help their dependent (child or adult) develop Executive Function skills or live with Executive dysfunction.Create a website that can educate and support the Parent/Carer to support their Dependent and the Supporters who interact with the Dependent.Create functions for a customisable tool that enables a dependent child or adult's independenceEnable the tool to have 3 interfaces for differing roles of Parent/Carer, Dependent and Supporters, but still communicate with each other. **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Mobile App and Website Project Scope: Mobile app development: Android & iOS For Ipad and Android tablet Login/register, Sign up/Sign in, Push notifications, Contact us Admin profile setup, User account setup, Support services, Backend setup Unique ID and password creation, Large databaseApp for kids with disabilities Profile creation for kids/parents/carers Detailed information about daily routines for kids Morning, and evening routine for kids, Weekly activities for kids & parents Schedule, Wakeup and sleep time, Alarm, Daily tasks, Custom images Activity schedules, View events daily, weekly or monthly, Timer, Notes Subscription, Paymentgateway, Multiple payment options Password-protected settings, Reminder Feature, Set countdown alarms for all routine tasks Tackle To-Do lists, Create a visual list of activities for parents and child Take carers activities in the absence of parents, SOS emergency GPS generated, Network Communication, Adding filters Profiles creation, Profile management, Personalized alerts Help center, Information update, Customer support team Receive enquires, Personalized reminders, and recommendations Secure data, and privacy protection, Timely updates, Media uploading Analytics, User profile Setup, Admin profile, Version update History management, Standard app features Enquiry Form, Account verification, Dashboard, Secured logins Google Analytics, User Agreement, FAQs, Standard app features LinkedIn, Facebook,Instagram API, Dynamic DesignsKey deliverables: Attentio has 3 interfaces: Parent/Carer; Dependent either developing Executive Function or living with Executive dysfunction; and Supporter (including but not limited to family member, teacher, health provider, NDIS supporter). Attentio Mobile Application is intuitive and provides a framework for the Parent/Carer to customise content, including words, images and videos, that reflect the individuality of the dependent with Dependent's profile sharing controlled solely by the subscribing Parent/Carer.Attentio Subscription options enable the subscribing Parent/Carer to adjust their monthly subscription options to reflect current needs. Dependent profile is organised in a readily accessible manner that provides background information and current strategies that work 'in time' to support the Dependent and ensure all supporters are 'talking from the same script'.Attentio Website is a Support Network site that enables subscribing Parent/sCarers to learn how to maximise the App's Functions and Features and share ideas with others who have similar dependents. Marketing Scope of Work Social Media Management:Facebook, Instagram & Youtube ad management 2 post weekly, Post design Promote posts, Reliable hashtags, Business proDle creation Campaign creation and management, High-quality graphic design Analytics, Facebook and Instagram marketing, Story updates Optimization, Testing, Review of the page SEO- 30 Keywords/MonthComplete Website Audit Audit-Based Suggestions & Feedback Market & Competitor Research Keyword research/Analysis On-Page Optimization (All Website Pages) Meta Titles & DescriptionsUpdate High-Volume Keywords Incorporation User-Friendly URLs Creation Heading Tag Optimisation,H1 Heading Management Keywords Incorporation in the Website's Content Keywords Hyperlinking, Keyword Density Analysis Canonical Tag Implementation, Malware Analysis SSL CertiDcation Analysis Load Speed Analysis,Feedback/Suggestions OG Tag Creation, Website Redirection Analysis Google Search Console Setup Console Metrics Monitoring & Analysis OFF Page Optimisation Competitor Research, Backlink Analysis High Authority Link Creation Content Submission(ClassiDed, Blog, Article) SERP Ranking Analysis,Additional Keyword Analysis Monthly Detailed Reports **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Architecture completionDesign completion Functions completion Project completion SEO & SMM Social Media Management:Facebook, Instagram & Youtube ad management2 post weekly,Post designDescribe their project management. Did they deliver items on time? How did they respond to your needs?The SupportSoft Team delivered items on time and responded to all of my needs. They took the time to walk me through all processes so I understood all aspects of the project at every stage. My Project Manager and I worked well together through some tough design and functional issues. Despite some tough 'problems' in making this project come to life, my project manager always found a solution. No problem was too big although it felt like it at the time. The team were always professional, highly skilled and as passionate about my project as I was.What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?From the first conversation, Supportsoft understood EXACTLY what I was trying to achieve and made basic wireframes come to life. The team were real people who gave me the confidence to provide feedback. Their positive Team attitude was refreshing and productive. I never thought I would receive this type of service after so many bad experiences. Supportsoft not only brought my project to life, they restored my faith in people and in the possibility of companies genuinely caring about people. Thankyou. The Supportsoft team were transparent, realistic and communicated clearly in a timely manner. They were consistently personable with strong ethics. The skill set within the team was second to none.Are there any areas for improvement or something Supportsoft Technologies could have done differently?No. Supportsoft accepted my feedback during the project. We openly discussed any concerns that arose, which was both refreshing and productive. Misunderstandings and confusion were addressed immediately because Supportsoft created a safe space that enabled us to have confidence in each other's integrity. --- #### Web & App Development for Travel Platform **The Project** - Services: API Development, Mobile App Development, Web Development - Project size: $50,000 to $199,999 - Project length: Mar. - Dec. 2023 **Project Summary**: Supportsoft Technologies developed an app and website for a travel platform. The app allows users to search for travel destinations, connect with potential hosts, and find travel companions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Mates Away Pty Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Dec 21, 2023 **Feedback Summary**: Supportsoft Technologies helped identify areas that need improvement. They were responsive to the client's needs and delivered everything on time. The process was quite easy. ""They are knowledgeable and close to my place."" **BACKGROUND** Please describe your company and position.I am the Owner of Mates Away Pty LtdDescribe what your company does in a single sentence.Mates Away is one of the Best Apps To Find Travel Buddies. It enables a connection to be made between travellers and locals that will benefit them both in many ways. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Build an app and web for local to Find Travel Buddies. It enables a connection to be made between travellers and locals that will benefit them both in many ways. **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?Close to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.I've harbored this concept for quite some time and recently found the ideal tech partner to bring it to life.The concept revolves around an app where users can sign up to either explore hosts or find travel companions. Whether you wish to play the role of a host or a guest, the app caters to both preferences. Thanks to Supportsoft, the app has been developed exactly as envisioned. Users can effortlessly sign up, search for their intended travel destination, and peruse potential hosts with whom they can connect and spend the duration of their trip. The navigation is incredibly user-friendly, making the entire process seamless. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?They help in identifying areas that need improvement. I was involved in overall project progress.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, the delivery was on time. We have done a few meetings in their office rest whennever needed we had Zoom calls. I was assigned a dedicated project manager, developer and designer. Process was quite easy.What was your primary form of communication with Supportsoft Technologies?In-Person MeetingWhat did you find most impressive or unique about this company?They are knowledgeable and close to my place.Are there any areas for improvement or something Supportsoft Technologies could have done differently?I don not think so they are good with what they do. --- #### Custom Sofware Development for Online Gaming Company **The Project** - Services: Custom Software Development, Web Development - Project size: Less than $10,000 - Project length: Oct. 2022 - Dec. 2023 **Project Summary**: Supportsoft Technologies developed a custom game for an online gaming company. The team built the admin and user profile setups, search functions, tasks, scores, winner lists, and game categories. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Engineer, Online Gaming Company - Industry: Gaming - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Dec 18, 2023 **Feedback Summary**: Thanks to Supportsoft Technologies' efforts, online users were able to log in and play the game. The team managed the project seamlessly, delivering on time and maintaining clear communication. Overall, they were easy to deal with and effective at offering alternatives and solutions. ""They were always offering advice on the best possible ideas and potential improvements to the web app."" **BACKGROUND** Please describe your company and position.I am the Engineer of the companyDescribe what your company does in a single sentence.Allows people to play online game. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Supportsoft Technologies to accomplish?Develop the gameDesign the gameMake the game operational **SOLUTION** How did you find Supportsoft Technologies?Online SearchWhy did you select Supportsoft Technologies over others?High ratingsGood value for costCompany values alignedHow many teammates from Supportsoft Technologies were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Key Deliverables:Admin profile setup, User account setup, Support services Search function, Play/pause function Tasks, Scores, Prizes, Winner list Game categories, Game instructions, Icons, Share scores **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes for this project that demonstrate success are the online users ability to create a log in and play the game as per the game rules.Describe their project management. Did they deliver items on time? How did they respond to your needs?Support Soft have been excellent at their project management delivering on time and using very clear communication. If there were any problems Support Soft would always offer solutions highlighting many alternatives and during this process they'd maintain constant contact to ensure everything was proceeding as planned.What was your primary form of communication with Supportsoft Technologies?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were very easy to deal with during the process of development of the web application. They were always offering advice on the best possible ideas and potential improvements to the web app.Are there any areas for improvement or something Supportsoft Technologies could have done differently?Their current systems seem to be working great. --- #### Web Development for Wellbeing Program **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Aug. - Sep. 2021 **Project Summary**: SUPPORTSOFT TECHNOLOGIES was hired by a wellbeing program to develop and expand the web presence of their business. They were tasked with developing a fully integrated web solution for the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director & CEO, The Lift Group - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 27, 2021 **Feedback Summary**: SUPPORTSOFT TECHNOLOGIES was able to execute their tasks flawlessly and on time, meeting the client's expectations. A client-centric partner, they remained communicative and attentive to the client's needs throughout the project. Their excellent performance made future collaboration possible. ""They were communicative and attentive to our needs."" **BACKGROUND** Please describe your company and your position there. The Lift Group offers online wellbeing programs to Christian and Independent schools. I am the director and CEO **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire SUPPORTSOFT TECHNOLOGIES, and what were your goals? SupportSoft was engaged to develop and expand the web presence of my primary business The Lift Group. **SOLUTION** How did you select this vendor and what were the deciding factors? SolutionSoft was the successful vendor based on a 3 horse race. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The project was to create a fully integrated solution that put The Lift Group at the head of 3 subsidiary offerings... Lift-Ed, The Lift Academy and The Gift of a Lift. Expedience (deadline) was a critical factor and was exceeded. How many people from the vendor's team worked with you, and what were their positions? One... project developer Sandeep S. who provided an exceptional experience on every level. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Project delivered on-time and the design was well above expectation. Describe their project management style, including communication tools and timeliness. They are communicative and attentive to our needs. What did you find most impressive or unique about this company? All aspects of the project... I have just now engaged them again Are there any areas for improvement or something they could have done differently? None --- ## Portfolio & Awards ### Bookd- Job Classified Our collaboration with Bookd, an innovative platform, was a transformative experience. Bookd envisioned an app where users could post jobs across various categories, and businesses within those categories could seamlessly apply. Our goal was to create a user-friendly, efficient, and scalable solution. Challenges Streamlined Workflow: Developing an intuitive interface for posting jobs and reviewing applications. Category Diversity: Catering to an extensive range of industries and professions. Scalability: Ensuring the app could accommodate a growing user base. Solutions User-Centric Design: Crafted an accessible, aesthetically pleasing app with an easy job posting process. Multi-Category Integration: Implemented a flexible category management system. Scalable Architecture: Built a robust backend capable of handling increased user activity. Results Bookd App has become the go-to platform for connecting businesses with talented professionals across diverse fields. With its user-friendly interface and scalability, the app fosters seamless job posting and application processes, revolutionizing the way opportunities are created and seized. Key Features Job Posting & Application Comprehensive Category Management User-Friendly Interface Scalable Architecture Business-Professional Collaboration Discover the future of job connections with Bookd App - where opportunities are just a click away. ### Shareseat- Ride Sharing App Our partnership with Shareseat, a visionary eco-conscious platform, was a journey to redefine ride-sharing. Shareseat aimed to connect drivers offering rides with passengers seeking eco-friendly transportation alternatives. Our mission was clear: create an intuitive app that promotes carpooling and reduces carbon footprints. Challenges User Experience: Designing a user-friendly app for both drivers and passengers. Safety and Trust: Ensuring secure and trustworthy ride-sharing experiences. Scalability: Building a platform that could accommodate growth. Solutions Intuitive Interface: Crafted a seamless, easy-to-navigate app for ride posting and booking. Trust and Verification: Implemented robust driver verification mechanisms. Scalable Architecture: Designed a robust backend to accommodate increasing user numbers. Results Shareseat App has revolutionized ride-sharing, promoting sustainable transportation while providing a secure and convenient platform. With its intuitive design, trust-focused features, and scalability, Shareseat is fostering a greener future by encouraging carpooling and reducing the carbon footprint, one ride at a time. Key Features Ride Posting & Booking Trust-Enhancing Verification User-Centric Design Scalable Architecture Eco-Friendly Transportation Join Shareseat today and be part of a sustainable transportation revolution. Your ride-sharing journey begins here. ### Geno- Education App Our collaboration with Geno, an innovative educational platform, was an opportunity to transform the way students access academic support. Geno envisioned an app where students could effortlessly connect with tutors, browse tutor profiles, and book sessions for their subjects of choice. Our mission was to create an intuitive, efficient, and reliable solution. Challenges User-Friendly Interface: Designing an app that caters to both students and tutors with diverse needs. Trust and Verification: Establishing a secure and trustworthy environment for learning. Scalability: Building a platform capable of accommodating a growing database of tutors and students. Solutions User-Centric Design: Developed an intuitive interface for easy tutor search and booking. Verification and Reviews: Implemented a robust tutor vetting system and student feedback mechanisms. Scalable Framework: Designed a scalable backend architecture to accommodate a burgeoning user base. Results Geno App has become the go-to platform for students seeking academic support. With its user-friendly interface, trust-focused features, and scalable framework, Geno is empowering students to take control of their education by providing access to qualified tutors who can help them excel in their subjects. Key Features Tutor Search and Booking Robust Verification and Review System User-Centric Design Scalable Architecture Quality Educational Support Join Geno today and unlock the path to academic success with the perfect tutor at your fingertips. Your learning journey begins here. ### Horse N Herds- Livestock E-Commerce Our collaboration with Horse N Herds, a trailblazing livestock trading platform, aimed to revolutionize the way sellers and buyers connect in the agriculture and livestock industry. Horse N Herds envisioned an app where sellers could list their livestock animals for sale, and buyers could easily browse, select, and purchase them. Our mission was to create a user-friendly and efficient solution to empower the agricultural community. Challenges User Accessibility: Designing an app catering to a diverse range of livestock stakeholders. Trust and Transparency: Ensuring secure and transparent transactions. Scalability: Building a platform capable of handling a growing number of listings and users. Solutions User-Centric Design: Crafted an intuitive interface for seamless listing and buying experiences. Verified Seller Profiles: Implemented a robust vetting system for seller authenticity. Scalable Architecture: Designed a dynamic backend to accommodate increasing listings and user activity. Results Horse N Herds App has redefined livestock trading, fostering trust and transparency in the agricultural community. With its user-friendly design, verified seller profiles, and scalable architecture, it empowers sellers to reach a wider market and allows buyers to make informed decisions when purchasing livestock. Key Features Livestock Listings and Purchasing Seller Verification User-Centric Design Scalable Infrastructure Agricultural Community Empowerment Join Horse N Herds today and be part of the future of livestock trading. Your journey to efficient, transparent transactions starts here.           ### Girls Only- Social Media App We had the privilege of collaborating with Girls Only, a visionary initiative dedicated to empowering girls through a safe and engaging digital platform. Tasked with creating an exclusive app where girls could create accounts, make friends, and chat, our mission was clear: design a secure and vibrant space for young girls to connect and thrive. Challenges Online Safety: Ensuring a secure environment free from cyberbullying and harassment. User Engagement: Fostering meaningful interactions and friendships. Intuitive Design: Creating a user-friendly interface for a diverse age group. Robust Security: Implemented stringent moderation and reporting features. Community Building: Facilitated icebreaker activities and discussion groups. User-Centric Design: Crafted an intuitive and visually appealing interface. Results: Girls Only App has empowered girls worldwide, providing them with a secure haven to create lasting friendships and share experiences. The platform's success stems from its commitment to online safety, community engagement, and user-friendly design. We're proud to have played a pivotal role in building this vibrant, girl-centered community. Key Features: Account Creation & Profiles Secure Chat & Messaging Group Discussions Supportive Community Join the Girls Only App today and experience the power of positive connections. ### Industry Recognitions - Top 15 Shopify Development Companies in Australia ## Key Clients - Rio Tinto ## Packages ## Locations (1) ### Rosehill, Australia (Headquarters) - 1C Grand Avenue - Rosehill 2142 - Australia - 41 - 49 employees - Phone: 1300 92 10 64 ## Contact Supportsoft Technologies [Send a message](https://clutch.co/profile/supportsoft-technologies) ### Connect on Social - [LinkedIn](https://www.linkedin.com/in/saurabh-bhatt-834b3131/) - [Facebook](https://www.facebook.com/saurabh.bhatt.7731)